Operations Tooling Manager Jobs

Eulerity is an AI-native marketing automation platform. Our software runs paid advertising, social, listings, reputation, and call tracking for thousands of locations across enterprise franchises and SMB networks, executing autonomously across Google, Meta, Apple, and Microsoft. The Technical Operations team is the analytical engine that keeps that execution sharp. We are hiring an intern to sit with this team for the summer. Who we are looking for This is not just a marketing internship. We are looking for someone who is genuinely analytical. The kind of person who opens a messy dataset and gets curious instead of overwhelmed. Who enjoys figuring out why a number moved. Who can read a chunk of SQL or Python and follow what it does, even if they would not write it from scratch. Who would otherwise be heading toward an analyst seat at a consulting firm or a product role at a startup. If you love spreadsheets, you will feel at home here. If you have ever built a model in Excel just to understand something better, even more so. What you will actually do You will work directly with our Technical Account Management and Analytics teams on the parts of campaign management that require thinking, not clicking. That includes: Diagnosing why specific campaigns are underperforming and proposing fixes grounded in the data. Building and refining Excel and Sheets models that our account teams use to make decisions. Auditing campaigns at scale, often across hundreds of locations for a single brand, and surfacing patterns no one else has noticed. Pulling, cleaning, and analyzing performance data from Google Ads, Meta, LinkedIn, and our internal platform. Helping operationalize new analytical workflows, including ones we are building on top of AI tooling. Contributing to internal projects that make our team faster and smarter. You will not be writing ad copy or designing creative. You will be doing the analytical work that makes the campaigns actually perform. What we want from you C

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. App Infrastructure is the team behind Affirm's shared mobile app infrastructure — the platform every other mobile feature team builds on. We own the app’s shared components: design system, networking, observability, experimentation, CI/CD, app releases, developer tooling, availability/stability, and more. We care about ownership: shipping tools and runbooks other teams actually adopt, writing specs before building, and being the go to experts for the mobile tech stack . We're small, technical, and highly collaborative. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For You have 7+ years of experience of developing and architecting mobile applications; 4+ using React Native You are proficient in working with Javascript/Typescript. You have hands-on experie

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. App Infrastructure is the team behind Affirm's shared mobile app infrastructure — the platform every other mobile feature team builds on. We own the app’s shared components: design system, networking, observability, experimentation, CI/CD, app releases, developer tooling, availability/stability, and more. We care about ownership: shipping tools and runbooks other teams actually adopt, writing specs before building, and being the go to experts for the mobile tech stack . We're small, technical, and highly collaborative. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For You have 7+ years of experience of developing and architecting mobile applications; 4+ using React Native You are proficient in working with Javascript/Typescript. You have hands-on experie

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role can be based out of our Toronto office or remotely in the Toronto region. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architecture decisions, translatin

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. Role Overview As our Application Security Engineer, you will be the primary owner and driver of our application security program. You'll work hands-on with engineering teams to embed secure development practices, improve tooling and automation, and guide security considerations for new features, architectures, and services. This is a high-impact role where you'll shape the future of AppSec at a company that values security as a core part of product quality. What You'll Do Application Security Ownership Lead and evolve the company's application security strategy, roadmap, and day-to-day operations. Serve as the primary AppSec partner for numerous dev teams working on Ruby on Rails web apps, React Native mobile apps, and various other projects including Python and Go. Provide security guidance during design, development, and code review for new features and projects. Drive adoption of secure coding practices and threat-modeling across engineering teams. Tooling & Automation Manage and optimize existing AppSec tooling, including: GitHub Advanced Security (SAST, SCA, Secret Scanning) Invicti (DAST) Hadrian (ASM) AppDome (mobile application security) Cloudflare WAF Improve automation and integration of security tools into CI/CD pipelines. Identify and implement additional tools or processes to strengthen the security p

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's FP&A & Treasury organization manages financial planning and analysis across 60+ global subsidiaries, period-end close, GL reconciliation, intercompany eliminations, regulatory filings, budgeting, forecasting, and treasury operations. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Finance. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the FP&A & Treasury org. You'll be the connective tissue between Finance stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with FP&A and Treasury leadership to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like period-end close, variance analysis, and liquidity stress-testing before writing a single line of code. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Finance automation roadmap in partnership with the VP of FP&A & Treasury, translating complex financial workflows — budgeting cycles, GL reconciliation, multi-entity consolidation, regulatory filing drafts

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Associate, FCM The FCM Operations team supports Coinbase Financial Markets, Inc. across US Futures, Prediction Markets, and Options by managing back-office operations including trade flow management, position management, margin monitoring, regulatory reporting, and business analytics. As a Senior Associate, FCM, you'll own exception management and operational readiness for new product launches, ensuring our derivatives infrastructure scales reliably while meeting regulatory expectations. What you'll do: Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths Drive root cause analysis and post-mortems, translating learnings into product and process improvements Identify and implement automation and tooling to reduce operational friction and manual work Required Skills and Experience: 5+ years in financial services or fintech operations with FCM, b

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Design, you’ll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Design team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full-time role that can be held from one of our US hubs (SF or NYC) or remotely in the United States. Note: the role requires working PT hours. What you'll do at Figma: Proactively manage VP calendars, meetings, business travel arrangements, and expenses Act as a delegate for the VP, signing off for expenses, PO approval, and various other tooling (as needed) with careful attention to internal policy Partner with operations leadership to craft agendas and logistics for seamless large-scale meetings–tracking content readiness, taking notes, and pushing forward on relevant action items Identify opportunities for workflow optimization around business deliverables, VP efficiency, and function or company rhythms Be a strategic thought partner to the CDO's EA, VPs and their leadership teams, with a focus on design operations, process, and

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Software Engineer on the CX Shared Agent Platforms and SFDC Solutions team, you'll build and extend the platforms that power customer service and compliance operations across Coinbase. This team, part of the Enterprise Applications and Architecture org, owns CX tooling including Salesforce, Maestro QA, and Assembled, enabling agents to resolve customer issues and manage KYC workflows with speed and accuracy. You'll develop full-stack services and integrations that drive agent productivity, support strategic platform transitions, and deliver impact at scale from Brazil. What you'll do: Build and ship backend services using Golang and gRPC that extend CX platform capabilities and support agent workflows across compliance and consumer teams. Own the evaluation, integration, and ongoing support of third-party SaaS platforms, ensuring seamless connectivity across the CX tooling ecosystem. Partner with product, design, security, and data teams to deliver cross-functional solutions to complex operational and compliance challenges. Drive engineering best practices across the team, including code reviews, testing strategies, deployment processes, and observability standards (metrics, logging, tracing). Translate complex technical concepts into clear recommendations for non-technical stakeholders across CX, product, and leadership teams. Required Skills and Experience: 5+

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking Capacity Planning Lead to join Coinbase's Consumer (CX) Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our consumer support operation meet customer demand efficiently and cost-effectively. The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving, AI-informed planning environment. You'll work at the intersection of forecasting, operations, and cross-functional stakeholder collaboration to ensure CX is always staffed to deliver a high-quality customer experience. What you’ll do: Own forecasts and short-range capacity plans across multiple consumer support queues and markets, translating volume, AHT, and shrinkage trends into staffing requirements and coverage plans Use hybrid human–AI tooling to build and maintain capacity models that reflect the growing complexity of our support channels and workforce structure Create multi-scenario staffing plans that model trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness Partner with vendor management and BPO partners to ensure staffing targets and contractual SLAs are met at the interval level C

Location: New York City or San Francisco - 4 days in office About the Role We are looking for a highly technical Senior Security Engineer who thrives on building security capabilities from the ground up. This role is ideal for someone who enjoys solving complex security challenges through engineering, automation, and AI rather than relying solely on commercial tools. You will help build, scale, and continuously evolve the next generation of security capabilities across our cloud-native SaaS platform, with a strong focus on AI security, automation, and scalable security operations. We are looking for engineers who enjoy solving security problems across multiple domains rather than specializing exclusively in a single area. You will join a highly technical Security Engineering team that values innovation, ownership, and building scalable security solutions. This is a hands-on engineering role for builders, innovators, and problem-solvers who want to create security solutions that operate at scale. What You’ll Do Security Engineering Design, build, and maintain security platforms, services, APIs, automation, and internal tooling. Develop solutions that streamline Cloud vulnerability management, Network Security, Detection engineering, Incident response, access governance, and security operations. Use software engineering principles to build detections-as-code, security workflows, internal platforms, and scalable security services that enable the organization to move faster while remaining secure. Leverage AI extensively to accelerate investigations, automate workflows, improve decision making, and reduce operational overhead. AI & LLM Security Design and implement security controls for AI applications, LLM-powered services, agents, and AI development workflows. Build guardrails and security tooling to identify and mitigate risks such as prompt injection, data leakage, model misuse, excessive permissions, insecure plugins, and unsafe AI interacti

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Finance team. This role is ideal for someone with 3 - 4 years of experience across investment banking, venture capital, private equity and/or strategic finance who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience in strategic finance is a plus, but not required. You’ll work closely with Finance leadership and partner cross-functionally across the Finance leadership team. THE RESPONSIBILITIES Support company-wide financial planning, forecasting, and budgeting processes Build and maintain operating and financial models across revenue, infrastructure costs, hiring, and strategic initiatives Help prepare board materials, investor updates, and fundraising analyses Partner with business leaders to evaluate investments, acquisitions, pricing, growth initiatives, and operational tradeoffs Analyze consumption and infrastructure metrics including ARR, gross margin, usage trends, retention, and efficiency metrics Drive ad hoc strategic projects including market analysis and scenario planning Improve financial reporting processes, dashboards, and operational rigor as the company scales Act as key data and modeling lead on reporting and analysis Assist with finance operations, procurement, and vendor management as needed Work cross-functionally to turn ambiguous business questions into

About the Role The Cloud Infrastructure team owns the foundational cloud primitives and deployment models that power Perplexity's products, from multi-tenant public cloud to single-tenant and on-premises solutions for enterprise customers. As Perplexity grows its Computer and Enterprise products, this team builds and operates the security, isolation, and compliance layers that customers depend on. We provide the deployment topologies, multi‑region infrastructure, and core services that enable Perplexity to run reliably and efficiently for both consumer traffic and large enterprises. Key Responsibilities Own the roadmap and technical strategy for agent-driven cloud infrastructure management. Design and operate Perplexity’s cloud networking fabric, including VPC architectures, private connectivity, and peering with hyperscalers and neocloud providers to support low-latency, high-throughput AI workloads. Architect and scale compute platforms (Kubernetes/EKS, autoscaling groups, and mixed CPU/GPU fleets) to efficiently serve online request traffic and background workloads across regions. Build and maintain secure, isolated deployment topologies for multi-tenant, single-tenant, and customer‑owned cloud (BYOC) environments, including cross-account networking, identity, and policy guardrails. Implement and evolve multi-region strategies for availability, failover, and data locality, including traffic routing, regional capacity planning, and disaster recovery playbooks. Partner with security to deliver enterprise controls such as BYOK/KMS integrations, network isolation, and auditability required for regulated customers. Develop automation, tooling, and runbooks that make day‑2 operations (provisioning, upgrades, incident response) predictable and repeatable for Perplexity products across all environments. Qualifications Deep experience designing and operating cloud infrastructure on AWS (VPC design, routing, security groups, load balancing, private connectivity). Strong ba

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . CSE SRE – Systems Focus Job Description As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering. Key Responsibilities: Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership. Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development teamLead the d

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to 3 Senior Leaders (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations), you’ll be responsible for keeping the leaders and teams organized, aligned, and helping them maintain focus while scaling for growth and delivering an exceptional internal and external experience. In this role, you’ll be directly supporting the VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations to strategically manage day-to-day administrative and operational needs, infuse Figma’s culture and values in the work to create a meaningful Figmate experience, and cross-functionally collaborate with the broader People Org and stakeholders across Figma. This is a full-time role based out of our SF Hub. What you'll do at Figma: Assist your Executives (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations) with calendar, travel, meetings, tasks, notes, emails Serve as a strategic partner to the VPs and their leadership teams, with a focus on team cohesion, operations, and planning Identify areas to optimize the VPs’ time and make recommendations regarding time management, prioritization, and business needs Act as a delegate for the VPs by signing off on expenses, approving POs, and managing other tooling as needed, with careful attention to internal policy Find opportunities for process optimization across team and company workflows Prepare and/or build content, presentations, and key documents for the V