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Partner Operations And Systems Lead Jobs

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Explore current partner operations and systems lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Zoox
📍 Foster City• Full-time• Hybrid• $190K – $261K/yr
3mo ago

Zoox's Fleet Operations Program Management team delivers cross-functional programs critical to the growth, expansion, and efficient operation of our commercial autonomous vehicle service. We partner closely with Fleet Operations and cross-functional stakeholders to verify, validate, and launch new software on our fleet — while continuously maturing our operational processes to deliver a premium customer experience. We're looking for an experienced, forward-thinking Senior / Staff Program Manager to help define and execute strategies that scale our Verification & Validation (V&V) operations. Our testing fleet — hundreds of vehicles across multiple cities and private tracks — is growing rapidly in size and geographic reach. This is a highly cross-functional role operating at the intersection of operations, autonomy, engineering, and product — requiring someone who can navigate technical complexity while driving alignment and execution across a broad set of stakeholders. Expected Travel: 10–15% In this role, you will: Lead and coordinate large-scale, highly cross-functional programs spanning Autonomy, Product, Infrastructure, Engineering, and Safety teams to drive measurable improvements in fleet efficiency and software quality Own and drive operational efficiency initiatives that span multiple engineering, field service, and operations teams — identifying bottlenecks, aligning stakeholders, and unblocking downstream execution Partner with System Design & Mission Assurance and other safety teams to gather and pressure-test requirements — bringing a critical lens to ensure what's being asked for is the right thing to build or prioritize Champion the adoption of AI and data-driven tools within operations — including building centralized, multi-source reporting systems that surface actionable intelligence from the field and feed into leadership decision-making Run monthly business reviews (MBRs) with a broad set of

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Block
📍 United States of America, United States• $135.2K – $202.8K/yr
18 days ago

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We’re looking for a People Analyst to help senior People leaders make better, faster decisions through data and clear storytelling. You’ll turn ambiguous questions into analyses, scalable reporting, and actionable recommendations. Using analytics tools, data systems, and AI, you’ll build dashboards and insight products covering workforce trends, organizational health, employee experience, talent outcomes, and People Team effectiveness. The ideal candidate combines analytical judgment, curiosity, and a strong understanding of how People teams operate. You Will Partner with senior People leaders to clarify priorities and deliver data-backed insights. Build analyses, dashboards, and reports on workforce trends, talent outcomes, and organizational health. Use AI to accelerate reporting, automate repeatable analyses, and scale insights. Translate ambiguous requests into structured analyses and practical recommendations. Create executive-ready materials that explain findings, implications, and actions. Consult across People functions, including HRBPs, Talent, Compensation, Operations, DEI, Learning, and Employee Experience. Improve data quality, reporting consistency, and self-service access to insights. Partner with data and systems teams to ensure accurate, reliable reporting. Proactively identify workforce trends, risks, and opport

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Everpure
📍 Santa Clara• $170K – $255K/yr
1mo ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Build the platforms, processes, and engineering capabilities that enable reliable, data-driven manufacturing and systems testing across the entire product lifecycle. In this key leadership position, you will drive operational excellence across PCBA- and system-level test environments for Everpure products. You will lead a high-performing team and partner directly with Design Engineering, Manufacturing Operations, Quality, and Contract Manufacturers to elevate test coverage, accelerate software delivery, and safeguard product quality. WHAT YOU'LL DO Strategic Roadmap & Execution: Define and execute the systems test enablement strategy, technology roadmap, and operating model to directly align engineering capabilities with core business growth and product priorities. Team Leadership & Enablement: Lead, mentor, and grow a high-performing engineering team focused on building robust test frameworks, validation automation, test infrastructure, and operational data services. Platform & Infrastructure Evolution: Own the end-to-end evolution of scalable manufacturing test platforms, optimizing framework capabilities, testbook development, equipment configuration, and factory integration to increase production throughput. Software Quality & Continuous Delivery: Drive software delivery speed and reliability by establishing robust development workflows, CI/CD validation, release governance, and continuo

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1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s GTM Planning team partners with Sales Leadership, Finance, Product, and Legal to drive operational excellence to support our GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle. What you’ll do Project Management: Lead and manage day-to-day operations of large-scale transformational projects Develop detailed project plans, set milestones, and ensure program integrity Standardize reporting and systems requirements Identify needs and create solutions: Design solutions for process improvements and tool development, focusing on long-term sustainability and scalability of planning Analyze and evaluate emerging challenges and opportunities, focusing on long term repeatable processes Stakeholder management: Coordinate with key stakeholders and leadership to align complex programs and secure buy-in, while balancing prioritization Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute Responsibilities Be accountable for building and driving large-scale transformational initiatives end to end Create strong business cases and drive influence to gain cross-functional support and resources needed to accomplish your goals; use data to influence decisions Proactively identify,

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Stripe
📍 Bengaluru• Full-time
2mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Services is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the EMEA region. What you’ll do We are seeking a highly skilled and results-driven Marketing Services Program Manager to serve as the process owner for marketing campaign execution across multiple channels. The ideal candidate will possess a strong background in campaign management, with deep expertise in email marketing platforms like Marketo. This individual will work closely with diverse teams to enhance our marketing efforts, driving operational efficiency and process improvement. Responsibilities Serve as the process owner for campaign execution across email, landing pages, and paid media, supporting Growth, Lifecycle, EMEA and Demand Marketing teams. Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution. Consult on best practices in Marketo, with a focus on automation, scalability, and operational design. Design and execute complex nurture and trigger campaigns, then standardize and scale them for broader use. Partner with marketing stakeholders to streamline workflows, reduce friction, and optimize campaign delivery. Lead programs to address recurring

S
3mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates. A crucial part of the global ABP Team is our Administrative Coordinator team—a centralized group of highly motivated and skilled individuals who offer core administrative support to Stripe leaders. What you’ll do As the Administrative Coordinator program and team grow, you'll find ways to successfully build processes and systems for scale, manage hiring practices that maintain the Stripe talent bar, and manage individual contributors across multiple regions. Additionally, you'll build relationships with key stakeholders and leaders across the organization that enable and support the work of the Administrative Coordinators and the larger global ABP Team. You'll report to and partner closely with the ABP Program Manager and support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation. Responsibilities Manage and lead a team of Administrative Coordinators Maintain an understanding of team workload and bandwidth Develop and maintain adherence to the scope of the program and ensure individuals are set up for success Maintain an understanding of team and individual performance

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3mo ago

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. ABOUT THE ROLE Samsara's Go-To-Market Systems team is building the AI-first infrastructure that powers how one of the world's fastest-growing SaaS companies sells. As Engineering Manager, GTM AI Engineering, you'll lead a team of senior engineers who build and operate the AI orchestration engines, Salesforce/CRM/PRM integrations, and agentic workflows that keep our global sales organization moving. This role is for a hands-on engineering leader — someone who writes code, conducts design reviews, and shapes architecture alongside the team, while also owning the people processes that make a great team great: hiring, career development, performance, and culture. You'll partner closely with Sales Ops, BizTech, Finance, and GTM leadership to translate business ambitions into reliable, scalable engineering roadmaps. You'll report to the Sr. Director, Sales Technology Engineering, and serve as the technical and people lead for a team of 4–7 engineers. You

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Anthropic
📍 Ca New York City• $305K – $385K/yr
1mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role A large and growing share of Claude usage reaches customers through our cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions so our approaches have to be designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud. Responsibilities: Model Safety Across Clouds Own the multi-cloud strategy and roadmap for our safeguards — data retention, automated review, human review, and enforcement — designed to fit each partner's operating model Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust organizations Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces Drive our transparency commitments to customers and partners on data access, review, and enforcement Fraud & Abuse Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing Define the fraud signals we exchange with each cloud partner and turn th

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About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

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AI
5mo ago

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Manager to their Acentria team in Miami, Florida. Job Summary: The Commercial Lines Manager is responsible for overseeing the day-to-day operations of the commercial insurance team, ensuring effective servicing of client accounts, driving revenue growth, and maintaining high standards of service delivery. This role provides leadership while also collaborating with sales teams to grow and retain the commercial book of business. Essential Functions: Supervise, mentor, and develop a team of commercial lines account managers and support staff Conduct performance evaluations, coaching, and training to ensure professional growth Establish clear performance expectations and accountability metrics Lead team meetings and foster a collaborative, high-performance culture Oversee servicing of commercial accounts to ensure accuracy, timeliness, and quality Manage complex or high-value client relationships Partner with producers/sales teams to onboard new clients and ensure smooth transitions Monitor retention strategies and implement improvements to enhance client satisfaction Ensure compliance with insurance regulations, carrier guidelines, and internal policies Optimize workflows, procedures, and systems to improve efficiency Review and approve policies, endorsements, renewals, and coverage placements Analyze production reports, service metrics, and team workloads Develop and maintain strong relationships with insurance carriers Negotiate terms, pricing, and coverage solutions Stay informed on market trends, carrier appetite, and underwriting changes Ensure adherence to all regulatory requirements and licensing standards Maintain documentation and audit readiness Identify operational risks and implement mitigation strategies Competencies & Qualifications: Strong leadership and team development skills Excellent communicatio

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Kasa
📍 Remote United States• Remote
1mo ago

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Associate Director, Sales The Role As the Associate Director of Sales at Kasa , you will lead a high-performing sales team to accelerate our growth in corporate and group segments. You will own the strategy, talent, and execution needed to position Kasa as the preferred accommodations partner for corporate travelers and group customers across our nationwide portfolio. Your leadership will shape how we source, close, and grow B2B demand. You’ll develop a best-in-class sales team, establish disciplined operating rhythms, create accountability and reporting structures, and personally secure key national accounts that drive material revenue contribution toward our annual budget goals. This role is designed for a commercial builder: a leader who blends strategic vision with hands-on revenue generation and a passion for developing people and systems that scale. About the Team You’ll join Kasa’s broader Commercial organization and collaborate closely with Reve

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Kasa
📍 Remote• Remote• From $115K/yr
4mo ago

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role We are seeking a dynamic and experienced Property Portfolio Finance Manager to lead financial reporting and accounting for multiple properties within Kasa’s growing hospitality portfolio. This role is critical in managing monthly property-level reporting, portfolio-wide financial metrics and reconciliations, intercompany transactions, and cash flow forecasting. The ideal candidate will bring a strong background in hospitality and real estate accounting, exceptional analytical skills, and a collaborative approach to working with cross-functional teams. About the Team Kasa’s Finance Team drives market-leading processes, systems, and reporting insights that serve both our property partners and internal stakeholders. With diverse backgrounds in hospitality, real estate, and private equity, the team values innovation and leverages technology and automation to scale our financial operations and deliver data-driven insights. This remote role is part of a small team

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OpenAI
📍 San Francisco• Full-time• Remote• $216K – $252K/yr
2mo ago

About the Team OpenAI’s Governance, Risk, and Compliance team helps ensure security and privacy are grounded in how our products and systems actually operate. Assurance Operations partners with Security, Engineering, Infrastructure, Product, Privacy, and Legal to make controls provable, risk decisions explicit, and audit readiness a result of well-designed systems. About the Role We are hiring a technical, product-minded GRC builder who can own consequential audits while improving the control and evidence systems behind them. You will build a reusable common control framework, use Codex to automate assurance work, validate changing system scope, and turn repeated audit friction into measurable improvements. We are looking for someone who questions inherited assumptions, solves novel problems creatively, works closely with engineers, and makes the next audit easier by improving the underlying system. You’ll be responsible for: Lead external, internal, customer, and certification audit work from scoping through evidence review, fieldwork, remediation, and closeout. Build a common control framework linking risk, control intent, implementation, owner, system, environment, evidence, and applicable frameworks. Validate actual scope and ownership instead of assuming last year's controls, product boundaries, or evidence remain accurate. Use Codex to build and test evidence checks, control mappings, request triage, owner workflows, monitoring, and remediation reporting. Partner with engineers on cloud architecture, identity, logging, data flows, software changes, vulnerabilities, and control effectiveness. Design maintainable, permission-aware tools that preserve source provenance, human review, and evidence integrity. Reduce repeated requests and operational burden for control owners through measurable workflow improvements. Define roadmaps, decision rights, milestones, success metrics, and clear cross-functional escalations. We’re looking for someone with: Direct ownership

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Instacart
📍 BC, Canada• Full-time• Remote• From C$168K/yr
2mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer for the Paid MarTech pod to architect and scale backend services and ETL processes enabling marketing campaign execution, conversion tracking, and third-party integrations across Paid Social, Display, SEM, Online Video, Linear Television, and Streaming Audio. You'll lead projects end-to-end, drive technical direction, mentor engineers, and partner closely with Marketing, Operations, and Product leadership to shape tec

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Hark
📍 San Jose• $200K – $400K/yr
21 days ago

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role As our first Hardware Technical Program Manager, based at our San Jose office, you'll be the technical leader who takes Hark's devices from engineering builds to mass production. You'll sit alongside our product design, electrical, and systems teams in San Jose, and partner closely with our in-region program manager in Asia to land every build at our contract manufacturers and suppliers. This role is part program leader, part hands-on engineer: you'll own schedules and escalations, and you'll also be on the factory floor driving root causes. You'll help shape how Hark builds hardware and grow the TPM team as we scale. Responsibilities Serve as technical leader for manufacturing operations across final assembly and subassembly sites. Drive build preparation and execution with Hark engineering teams in San Jose and our contract manufacturers. Drive supplier, OEM, and CM selection and qualification: RFQs and SOWs, tooling and capex plans, capability studies, capacity and lead-time commitments, and recovery plans. Partner with our in-region program manager in Asia to land every build: fixture and test readiness, DOE plans and data capture, on-the-floor priorities, and a clean escalation path across the U.S.–Asia time gap. Own factory is

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