Partner Operations And Systems Lead Jobs

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role Own Lab37's training products and learning management system. The role is responsible for both the platform and the content that helps kitchen staff, field-service technicians, and support teams use Lab37 systems safely and effectively. The PM drives the product development from discovery through launch and continuous improvement. What you’ll do Own the training and LMS roadmap: Set the product vision, priorities, and release plan for Lab37 training and learning management products. Develop build-versus-buy and platform integration recommendations for this product area. Author and maintain product artifacts: Create PRDs, user stories, learner and administrator workflows, acceptance criteria, and success metrics across all roles and workflows Lead user research and discovery: Study how kitchen, service, and support teams learn and work. Turn those insights into clear product and curriculum requirements. Own content creation and quality: Set the content plan and guide technical writers and other creators. Approve final materials and remain accountable for their accuracy and effectiveness. Keep learning aligned with product updates : Partner with the Robotics, Culinary, Fleet and Customer Support PMs so training reflects product changes and field issues. Contribute to shared decisions without owning their roadmaps. Deliver the LMS end to end: Take the product from definition through pilot and rollout. Work with engineering and operations to deliver a reliable learner experience. Measur

Head of Enterprise GTM Strategy & Operations Reports to VP, Enterprise Sales · SF or NY Reporting to the VP of Enterprise Sales, this role owns both halves of Scale AI’s enterprise revenue engine: the strategy that determines where we play and how we win, and the operating system - people, process, and systems - that makes that strategy executable, measurable, and repeatable. On the strategy side, you set the analytical foundation for enterprise growth: segment and account prioritization, coverage and territory design, pricing and packaging inputs, and the diagnostic work that explains why the funnel behaves the way it does. On the operations side, you own the RevOps stack, forecasting, compensation design, sales enablement, and the operating cadences that convert strategy into predictable quarterly execution. The ideal candidate is equally comfortable building a segmentation model from a blank page and running a Monday morning pipeline review. You will lead an established team, with the Head of Sales Enablement and the RevOps Manager as direct reports. Your first job is to raise the ceiling on what that team delivers: sharper analysis, tighter operating rhythm, and enablement that measurably shortens ramp and lifts win rates. This is a senior, highly visible role partnering with Enterprise Sales leadership, Finance, Marketing, Product, and Solutions Engineering, with regular exposure to the executive team and board materials. STRATEGY Define which segments, industries, and accounts Scale prioritizes, and build the analytical case behind those choices Build and maintain the market sizing, segmentation, and account-tiering models that drive coverage decisions and investment trade-offs Lead hypothesis-driven analyses of the enterprise funnel - win/loss patterns, conversion drivers, deal economics, coverage gaps - and translate findings into specific changes to how we sell Partner with Finance and Product on pricing, packaging, and deal-structure strateg

(GAQ427R231) About the role As Databricks scales at unprecedented velocity, how we invest our R&D capital—both human and compute—is critical to our scale. We are looking for a Product Finance leader to own R&D capital allocation and engineering operations. You will be a key finance partner to our senior Engineering and Product Operations leaders, with a mandate that spans product-level R&D ROI, global workforce and location strategy, and the rapidly evolving economics of AI-enabled software development. The impact you will have Drive product-level ROI and R&D capital allocation Establish frameworks to measure product-level ROI across a fast-moving platform like Databricks where engineering velocity is extremely high. Operationalize ROI metrics so they directly inform product investment and resource allocation decisions. Define engineering economics in the AI era Partner with Engineering to model how AI developer tooling and internal token spend scale alongside headcount, quantifying the tradeoff between human capital and compute capital. Measure the end-to-end cost of AI-enabled engineering, including the second-order impact on cloud spend, and partner with Engineering to optimize investments. Shape global workforce and location strategy Drive multi-year headcount planning across global engineering hubs, balancing cost per hire, talent density, and university recruiting pipelines. Partner closely with Workplace and Facilities leadership to synchronize R&D hiring roadmaps with global real estate strategy and multi-year CapEx planning. Scale R&D finance operations and build the team Bring systems-level thinking to R&D finance operations, building scalable, automated workflows across headcount management, PO planning, monthly accruals, and SOX audit compliance. Dogfood the Databricks platform to modernize internal finance tooling and deliver self-serve operational visibility to engineering leaders. Build, mentor, and scale a hi

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: At Perforce, we build more than software. We build careers, communities, and impact. Our people are the driving force behind innovation, delighting customers, and global growth. Whether you're a builder or a coach, you’ll find purpose, connection, and opportunity here. We care deeply, move fast, and deliver excellence - together. Over half of the Global 500 rely on Perforce to move their business forward – Join us! We are seeking a strategic and execution-oriented Chief of Staff to partner directly with the CEO in scaling the company's business operations and global programs, while also acting as a high-impact driver of the CEO & Executive Team’s special initiatives and strategic agenda. This role sits at the intersection of strategy and execution, owning critical operating functions including Revenue Operations, Business Systems, Sales Operations, and Global AI Infrastructure while also leading a portfolio of special projects, related to strategic growth of the business. The ideal candidate is a versatile operator who moves fluidly between high-level strategic thinking and hands-on execution, serving as a force multiplier for the CEO and connective tissue across the leadership team.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly. What you’ll do: Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows). Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans. Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling. Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs. Build and run an

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester. The Role As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, thi

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, the Staff Compensation Analyst will own the building blocks of our global total rewards engine. You will run compensation and equity review cycles, guide offer governance, strengthen the data foundation behind compensation decisions, and turn complex analysis into clear recommendations for leaders across the company. This is a high-autonomy, greenfield role for someone excited to build durable programs and processes in an AI-forward environment. This role is fully remote, based out of North America, preferably aligned to PDT hours. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An experienced compensation professional who takes ownership, works with discretion, and brings accuracy to sensitive decisions. A builder who is comfortable creating structure where processes and systems are still evolving. A clear, pragmatic communicator who can make compensation, equity, and dilution understandable to engineers, managers, and executives. A collaborative, AI-curious partner who works across HR, People Operations, Finance, and business leadership while protecting confidential information. What We Need Own the global compensatio

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead the technical design and architecture of major platform initiatives, author design documents and build consensus across engineering teams. Define technical roadmaps for complex, multi-quarter projects that span multiple teams. Make critical architectural decisions for company documentation infrastructure, balancing scalability, reliability, and developer experience. Evaluate and set direction for integrating emerging technologies, including AI/LLM capabilities, into company documentation platforms and authoring tools. Establish and evolve engineering standards, best practices and technical guidelines for the team and broader organization. Partner with engineering teams across the company to understand documentation needs and design integrated solutions. Design, build and maintain scalable, reliable and performant services and systems. Contribute high-quality code across the full stack and navigate codebases with different languages and tools. Debug and resolve complex production issues and improve system reliability. Take ownership of system health and incident response. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, Engineering, or a related field, plus four (4) years of experience in Software Engineering. Must have four (4) years of experience in each of the following: - Working in a full stack environment with a foc

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a Payroll Program Manager to help scale Figma's global payroll operations and lead complex payroll initiatives across AMER and EMEA, with support for APAC initiatives as needed. This is a high-impact individual contributor role that combines deep payroll expertise with program management, operational execution, and cross-functional partnership. You'll drive delivery of payroll initiatives from planning through implementation, including vendor implementations, new-country launches, process improvements, systems integrations, automation, and other initiatives that span Payroll, Benefits, HRIS, Accounting, People, and external partners. You'll also stay close to payroll operations and provide processing or review support when needed. As Figma continues to grow globally, this role will help create more scalable, consistent, and efficient payroll processes while ensuring regional teams have the support they need to deliver accurate and timely payroll. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead delivery of payroll initiatives from planning through implementation, including vendor transitions, new-country launches, system integrations, and process changes Partner with regional Payroll teams to define requirements, manage dependencies, identify risks, and drive projects to completion Work closely with Benefits, HRIS, Accounting, People, and other partners to translate business changes into effe

CSQ427R248 As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. This is a hands-on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes. The impact you will have: Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. Solution Delivery: Deliver production-grade systems from data ingestion and transformation through ML/AI model integration to user-facing applications and enablement. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Cross-Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre-sales through post-deployment. Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks. Application D

CSQ327R198 As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. This is a hands-on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes. The impact you will have: Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. Solution Delivery: Deliver production-grade systems from data ingestion and transformation through ML/AI model integration to user-facing applications and enablement. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Cross-Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre-sales through post-deployment. Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks. Application D

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

Zoox's BaseOps Fleet Support team keeps our autonomous fleet healthy, ready, and on the road. We are seeking a Program Manager to join the BaseOps Fleet Support Specialist Team and drive the changes, improvements, and processes behind fleet uptime. Working closely with Fleet Support leadership and the teams that carry out the work each day, you will turn our standards for fleet readiness, scheduling, and repair support into consistent practice at every Zoox site. You will own process change from design through implementation and adherence, and close the communication gaps between BaseOps, Logistics, Manufacturing, Engineering, and Fleet Operations. You will also be the BaseOps lead for the systems our shops run on, including SAP, SAP Field Service Management (FSM), and Jira, making sure our processes are built into those systems and that every site uses them consistently. Travel Requirement: ~35% Shift: 1st Shift, Monday - Friday, 7am - 4pm In this role, you will: Drive improvement priorities: Partner with Fleet Support leadership to set improvement priorities for the CoE, and work with Fleet Support Specialists, technicians, and site leads to deliver them across sites Own process change and implementation: Design, pilot, and roll out new and improved processes, with clear SOPs, training, and change management so changes stick at every site Drive adherence: Define standards and audits for scheduling, work order quality, parts, documentation, and system data, track compliance by site, and close gaps with site leads Ensure fleet readiness: Make sure daily robot health reviews, down-vehicle tracking, and return-to-service follow-ups happen consistently and lead to action Govern scheduling: Make sure repairs, reworks, planned maintenance, calibrations, and inspections are scheduled and dispatched only when parts, tools, documentation, approvals, and vehicle time are in place Lead systems readiness: Represent BaseOps o

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Regional Vice President (Executive) – Banking / Financial Services Location: London | Work Model: Hybrid Are you an executive sales leader driven to revolutionize core operations and digital operations across the world’s leading banks, asset managers, and financial institutions? About the Team The Appian UK Financial Services Sales team is a high-energy, results-driven group dedicated to accelerating our market share in AI-Powered Process Automation . We partner with Tier-1 retail banks, investment banks, asset management firms, and capital markets institutions to modernize legacy systems, streamline regulatory compliance, and automate mission-critical workflows. Our team culture thrives on strategic execution, accurate forecasting, and establishing Appian as the gold standard for Enterprise-Grade Orchestration . The Opportunity As the Regional Vice President for UK Banking and Financial Services, you will own the vision, strategy, and quota execution across a primary growth engine for Appian. Reporting directly to the Area Vice President, you will lead a team of high-performing Enterprise Account Executives targeting retail banking, investment banking, asset management, and broader financial markets. This role offers high visibility to drive multi-million-pound transformations, cultivate C-suite relationships, and position Appian as the automation backbone for modern financial enterprises. What You’ll Do Lead all strategic sales activities across the UK Banking and Financial Services sector, consistently meeting and exc