Partner Operations Specialist Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence. This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes. What You'll Do Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions. Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues. Coordinate refund and money movement processes

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The mission of the Compliance Operations team at Square Japan is to perform the day-to-day operational activities associated with regulatory, payment network, and partnership requirements. The team is responsible for monitoring and investigating potential compliance concerns, including anti-money laundering (AML), sanctions, fraud, prohibited business activity, and violations of Square's Merchant User Agreement. The Compliance Analyst will conduct investigations, perform merchant transaction monitoring reviews, support compliance monitoring programs, and collaborate with internal and external stakeholders to ensure compliance with applicable Japanese laws, regulations, payment network requirements, and co

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house Legal team works to proactively address legal issues and enable the growth of our business so that Palantir can continue to drive positive impact in the world. Legal Operations is the backbone of the Legal team and is key to fulfilling Palantir’s mission. In that pursuit, we strive to cultivate Palantir's philosophy, develop relationships across the company, and operate with a service mindset. We develop a strong understanding of business strategy and have a passion for helping others, making us an invaluable resource. We’re a team that values both creativity and teamwork - whether operating solo or collaboratively, we endeavor to achieve great results. As a Legal Operations Specialist, you will be the initial point of contact for operational questions and requests, providing guidance where appropriate and coordinating with the right Legal stakeholders. You will be responsible for executing on workflows as well as streamlining strategic processes and operational functions of the Legal team. You will also work closely with other Legal Operations teammates to help implement key systems, optimize processes, manage projects, and create objectives and performance metrics. You will partner your colleagues across Legal to understand the needs and develop and execute solutions that scale alongside the business. This position requires a combination of execution skills, project management, and process optimization. Our ideal candidate will take initiative, operate with discretion and resourcefulness, and thrive off of executing on and supporting the processes, systems and platforms of the Legal team. Most importantly, they have a true desire to

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people, then we want to talk to you! About the Role We’re looking for a Logistics & Front Desk Associate to own inbound and outbound package flow, while also serving as a key front-of-house presence at our front desk. This hybrid role ensures every package, shipment, and delivery is tracked, sorted, and delivered to the right person or team — without loss or delay — while providing a professional, welcoming front desk experience for employees, candidates, and visitors. You’ll work closely with Supply Chain, Facilities, and engineering teams to eliminate lost packages, cut down search time, and stand up a single, well-organized shipping/receiving location for the office. The Logistics & Front Desk Associate will report to the Supply Chain Lead. You’re excited about this opportunity because you will… Serve as the primary owner of all inbound and outbound shipping and receiving for the office, establishing and maintaining a dedicated, well-labeled shipping/receiving location Receive, log, sort, and route packages, mail, and freight to the correct recipient, team, or storage area Coordinate outbound shipments, including carrier pickups, labeling, and documentation Maintain accurate shipping/receiving logs and reconcile discrepancies Serve as a front desk ambassador: greet and check in visitors, employees, and candidates; manage sign-ins and badges; answer and route calls and inquiries Direct and control the flow of foot traffic into the office, including vendors and Dashers dropping off deliveries Support day-to-day office and facilities operations, submitting and tracking work order tickets as needed Partner with Supply Chain, Facilities, and Engineering to continuously improve package intake, storage, and hand-off p

About the opportunity The Officials Contact Center & Digital Mailroom is a team in the Operations department of N26. It distributes inquiries from various stakeholders and channels to the responsible teams, detects synergies and implements improvements in collaboration with the expert teams. We are now looking to hire a Banking Operations Specialist (part-time) - OCC & Digital Mailroom in Paris, that will assist the team in their daily business operations. You will also get great insights in one of Germany's most challenging and thriving fintech's while supporting almost every department in the company. In this role, you will: Process incoming physical mail from Paris branch office location and support with mail distribution across teams of pertinence locally and in other locations in Europe Support the process of sorting incoming mail and preparing outgoing deliveries of documents to be digitised by an external partner Process incoming digital inquiries and forward them to their team of pertinence. Assist the team in defining internal responsibilities for certain types of documents and enhancing documentation matrix Partaking in process improvements and assisting in testing if required What you need to be successful: You are confident with your friendly and communicative nature and have a reliable and solution-oriented way of working You demonstrate strong collaborative skills and thrives in team-oriented environments French and English fluency in both verbal and written communication is a must. Other languages would be a plus, What we offer A fair, transparent, and confidential recruitment process. Step into a foundational role with the opportunity to grow your operational expertise within Banking Operations. Gain exposure to global operations and regulatory frameworks. Collaborate with diverse teams in a dynamic, fast-growing company. Enjoy a culture that values innovation, ownership, and continuous improvement. The opportunity to positively impact

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role Our Operations team is at the forefront of digital logistics management, leveraging our innovative technology to drive change. In a constantly evolving industry that demands continuous innovation, our agility gives us a significant competitive advantage. We provide a digitally-focused service that is fundamentally centered on people. In the role of an Air Freight Operations Specialist (f/m/d), you will own the end-to-end process of delivering high-quality transport services and comprehensive customer support, with a direct focus on achieving high customer satisfaction. Key Responsibilities Manage End-to-End Shipments: Oversee shipments from booking to invoicing, ensuring a smooth and efficient process. Customer Support & Consulting: Advise and support clients throughout the entire logistics process, acting as a trusted partner. Partner Coordination: Conduct communication and coordination with key partners, including customs, airlines, and service providers. Process Improvement & Quality Assurance: Drive the quality of customer processes and workflows, leveraging data analysis to identify and implement continuous improvements. Required Skills and Experience Proven hands-on experience in the air freight sector, demonstrating a strong understanding of operational workflows and best practices. A highly data-driven and organized work ethic, enabling you to identify opportunities for improvement and make informed decisions. Excellent communication and organizational skills, allowing you to effectively coordinate w

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Hardware Fleet Operations Specialist Location: Aliso Viejo, CA - Hybrid Contract role: 12 months As a part of Sony Interactive Entertainment, GDFT is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. The Hardware Fleet Operations team is a critical component of our support structure that enables GDFT to successfully operate a global footprint at scale. This role focuses on Linux terminal-based troubleshooting beyond documented workflows, investigating recurring issues, managing the hardware lifecycle, and improving documentation and runbooks. You will partner with various engineering groups to transition operational support work to the Hardware Fleet Operations team. The role also includes building lightweight scripts or basic automation to reduce manual effort and enable other support teams to handle repeatable tasks more efficiently. Key Responsibilities Respond to operational support requests in a 24/5 environment, meeting SLAs and prioritizing work across internal customers and cross-functional teams. Troubleshoot and support Linux-based hardware systems using terminal-based tools, addressing issues that require investigation beyond existing docu

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in. DESCRIPTION We're looking for a Senior Billing Operations Specialist to partner closely with Finance, Customer Experience, BI and Product to give billing a single, accountable owner. This is a true partnership across teams: you'll bring order and control to billing operations while continuously raising the bar for how accurate, explainable, and responsive Pontera's billing is for every customer. Billing at Pontera has outgrown the informal, all-hands-on-deck model that carried it so far - it now touches customer trust, adoption, and executive relationships, not just back-office accuracy. You're the connective tissue across the entire billing lifecycle - the person every other function turns to when something needs to actually get resolved, not just flagged. That means owning billing file validation before release, payment and check reconciliation, credits and refunds end to end process; being the Finance point of contact for all US based teams who they can rely on for any customer-impacting billing issue. The ability to serve as the busi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison be

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Job Description The Challenge The Regional People Operations Specialist (P3) is a key contributor within the Tier 2 People Operations function, responsible for driving the effective resolution of complex, regionally nuanced People matters. This role acts as a critical bridge between Tier 1 service delivery and strategic People partners, ensuring seamless execution of employee lifecycle processes with a strong emphasis on compliance, consistency, and operational excellence. Operating as a trusted partner to HRBPs, Country Partners, Legal, and cross-functional stakeholders, this role supports performance management, employee relations, and regional operations while identifying opportunities to enhance scalability, efficiency, and overall service delivery. Additionally, this role contributes to Talent Acquisition operations, supporting a cohesive and high-quality experience across the candidate-to-employee lifecycle. Key Responsibilities Escalation Management & Regional Operations Serve as a Tier 2 escalation point for complex and sensitive People Operations matters, ens

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Discovery Sciences & Technology (DST) Operations and Equipment Specialist is responsible for ensuring the seamless operation, maintenance, and optimization of laboratory infrastructure, equipment, and shared resources that support high-throughput assay development and screening activities. This role serves as a critical operational partner to DST scientists, enabling efficient, reproducible, and compliant scientific workflows. The successful candidate will combine technical expertise in laboratory operations and equipment management with strong organizational, communication, and leadership skills. Acting as a bridge between scientific teams, Research Operations, Facilities, Procurement,

About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Core Responsibilities: 1. Inventory Management & Replenishment Monitor and manage inventory levels across all fulfillment locations. Forecast inventory requirements based on sales trends, lead times, seasonality, and inbound shipment schedules. Create and maintain replenishment plans to prevent stockouts and excess inventory. Coordinate inbound and outbound shipments to maintain optimal stock levels. 2. SKU Availability & Sales Channel Control Ensure out-of-stock SKUs are promptly deactivated across all sales channels to prevent overselling. Coordinate with Management, Marketing, and Development teams to manage product activation/deactivation. Reactivate SKUs immediately upon confirmed stock replenishment. Validate system inventory feeds to ensure accurate stock availability is reflected online. 3. Systems Reconciliation & Inventory Accuracy Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms. Investigate and resolve discrepancies between internal systems and 3PL warehouses. Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances. Maintain accu

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. As an Insurance Senior Specialist, you will serve as the subject matter expert for Zocdoc's insurance taxonomy and related systems. You will own the policies, processes, and quality standards that ensure our insurance data is accurate, scalable, and aligned with product strategy. This role combines deep expertise in the U.S. health insurance landscape with strong analytical thinking to improve the patient search experience and strengthen the integrity of our insurance database. You will partner closely with Product, Operations, and Engineering teams to define insurance policies, monitor database health, and drive continuous improvements. Your work will directly influence how patients find in-network care by ensuring that our insurance taxonomies, carrier and plan coverage, and provider matching systems remain accurate, scalable, and responsive to changes in the healthcare market. A Day in the Life of a Product Operations Specialist: Define Insurance Policies & Standards: Own the policies governing insurance carriers and plans across the Zocdoc marketpl