Patent Agent Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Healthcare team Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. Join us to transform the patient experience across the healthcare system—and help build technol

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Healthcare team Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. Join us to transform the patient experience across the healthcare system—and help build technol

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Healthcare team Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. Join us to transform the patient experience across the healthcare system—and help build technol

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Healthcare team Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. Join us to transform the patient experience across the healthcare system—and help build technol

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Major Accounts is an exciting and rapidly growing division within our EMEA Account Management revenue business. Reporting to the Vice President, the Enterprise/Strategic Account Director will collaborate with both internal support teams and external partners to offer market-leading technology and strategic guidance to our key customers. Key Responsibilities: Manage a number of key Major Accounts ($6M - $10M ARR), focusing on both retention and growth beyond traditional upsell — including geographic, brand/parent group expansion and cross-sell expansion. Develop and execute strategic account plans and go-to-market strategies based on a deep understanding of customer business needs and objectives, aligning Bloomreach products and services to client goals. Serve as the primary point of contact for economic bu

About the role: The Senior Operations Manager owns the daily performance of the Care Concierge function for a dedicated pod of health system clinics, and manages the people who deliver it. You are accountable for how Care Concierge agents are staffed, trained, coached, and held to a consistent standard across a 24/7 operation, so that clinics meet their SLAs without escalation. Success is measured on three outcomes: meeting SLAs by clinic at the lowest achievable cost per visit, converting scheduled appointments into completed visits, and preventing patient and partner escalations. A full pod supports 35+ Care Concierge staff working both in-person and remotely, so you will lead through Team Leads rather than a long list of direct reports. Leads own shift supervision and first-line issue resolution. You own pod performance, including the Leads themselves, and developing them into capable supervisors is a core expectation of the role. This role requires in-office presence in our New York office four days per week. People Management Leadership & Coaching: Manage and develop Team Leads with a consistent 1:1 cadence across day and overnight teams. Talent Lifecycle: Own hiring, onboarding, performance management, and schedule coverage for a 24/7 operation. Talent Development: Build an internal bench to promote Leads and Senior Agents from within. Run Daily Operations Operating rhythm: Manage clinic queues, monitor team performance, and clear blockers in real time. SLAs: Own SLA performance and act on leading indicators before they become patient or partner escalations. Workflow: Maintain SOPs, review workflows, and drive appointment conversion improvements. Manage escalations Per the SOP for routing clinical and non-clinical escalations: Non-clinical: Resolve operational, access, scheduling, and behavioral issues that exceed Lead authority. Clinical: Identify clinical, safety, and privacy issues and route them immediately to the right clinical or compliance ow

Title: Senior AI QA Engineer Location: Bengaluru (Bangalore) Opportunity: As a Senior AI QA Engineer for our Precision Patient Care Pipeline , you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies . Key Responsibilities: Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations. Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics). Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity. Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation. Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics. Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior. Requirements: 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation. Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems. AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, an

The Enterprise Account Executive (Healthcare & Life Sciences) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic healthcare and life sciences customers. This role is focused on selling complex, agentic AI solutions - autonomous workflows powered by LLMs and human-in-the-loop systems - into health systems, payers, pharma, biotech, and digital health organizations. You will act as a strategic partner to clinical, operational, and technical leaders - helping them transform core workflows such as clinical documentation, prior authorization, revenue cycle, pharmacovigilance, clinical trials, medical affairs, and patient engagement through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, strong executive presence, and the ability to navigate regulatory, compliance, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while quarterbacking cross-functional teams across Solutions Engineering, Product, Research, and Delivery to land and scale high-impact AI programs. You Will: Own and expand relationships with leading healthcare and life sciences organizations (providers, payers, pharma, biotech), focusing on multi-year, strategic AI initiatives Sell agentic AI solutions by mapping Scale’s capabilities to high-impact workflows (e.g., clinical documentation, prior auth, revenue cycle, patient ops, clinical trials, drug safety, medical review) Build trusted relationships with executive stakeholders (CIO, CTO, CMIO, Chief Data/AI Officer, Heads of Clinical Ops, R&D, Commercial) Develop and execute multi-threaded account strategies that drive net-new revenue, expansion, and long-term platform adoption Lead complex deal cycles, including ROI modeling, business case development, and mutual close plans across new business, renewals, and expansions Partner closely with Solu

About eClinical Solutions eClinical Solutions is transforming clinical development with elluminate®, our Clinical Data Cloud , helping life sciences organizations unify, analyze, and unlock the value of their data faster than ever before. By combining a modern cloud platform with expert data services, we empower smarter decisions across the clinical trial lifecycle—accelerating innovation that ultimately improves patient outcomes. Our engineering teams build enterprise-grade, revenue-generating products at the intersection of cloud, data, analytics, and emerging AI technologies . If you’re excited about building sophisticated software that makes a real-world impact on healthcare, this is the place to do it. You will make an impact: As a Principal Full Stack Software Engineer , you will be a technical leader within the elluminate Product Development team. You’ll help design and build the core services and user experiences of a next-generation clinical data and analytics platform—while influencing architecture, engineering standards, and technical direction. This role is ideal for an experienced engineer who enjoys hands-on development , mentoring others, and bringing modern capabilities—including AI-assisted and agentic workflows—into production-grade systems . Your day to day: Design, develop, test, and deploy scalable, secure, and highly interactive web applications Own and evolve core platform modules , from concept through release and support Influence application and system architecture with a focus on performance, reliability, security, and maintainability Lead by example through clean, well-tested code , thoughtful design reviews, and pragmatic technical decisions Collaborate closely with Product Management, QA, and other engineers throughout the SDLC Provide technical mentorship and guidance to other engineers on the team Diagnoses and resolves complex production issues across distributed systems Ensure solutions meet eClinica

About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to continuous learning and growth. We’re hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you’ll act as a trusted advisor, helping our most invested partners drive results, scale performance, and realize long-term value with Ylopo. You’ll collaborate cross-functionally, consult on growth opportunities, and proactively manage both retention and adoption efforts. This is a high-impact role for a strategic thinker who thrives on building relationships, solving complex challenges, and delivering measurable outcomes. Team members well-suited to this role will have a track record of successfully coaching, advising, and supporting high-profile clients, and have previous success in aiding clients throughout their lifecycle to help them unlock the most value from solutions and services. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, organized, patient, positive, and thoughtful. Responsibilities: Serve as a trusted advisor to a portfolio of key customers by listening to them, understanding their objectives, pain points, and goals. Provide guidance and solutions to help them achieve results with Ylopo Provide support throughout the client’s lif

About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to continuous learning and growth. We’re hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you’ll act as a trusted advisor, helping our most invested partners drive results, scale performance, and realize long-term value with Ylopo. You’ll collaborate cross-functionally, consult on growth opportunities, and proactively manage both retention and adoption efforts. This is a high-impact role for a strategic thinker who thrives on building relationships, solving complex challenges, and delivering measurable outcomes. Team members well-suited to this role will have a track record of successfully coaching, advising, and supporting high-profile clients, and have previous success in aiding clients throughout their lifecycle to help them unlock the most value from solutions and services. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, organized, patient, positive, and thoughtful. Responsibilities: Serve as a trusted advisor to a portfolio of key customers by listening to them, understanding their objectives, pain points, and goals. Provide guidance and solutions to help them achieve results with Ylopo Provide support throughout the client’s lifecycle,

Band 7 Radiotherapist Locum – London Location: London Start Date: ASAP End Date: 1st November 2024 (potential to be extended, service dependent) Working Hours: 08:00 am – 5:30 pm Pay Rate: £25.00 - £30.00 P/H Days: Monday – Friday The radiography team at Pulse is seeking a dedicated and skilled Band 7 Radiotherapist with at least one year of UK experience to join our dynamic team in London. The ideal candidate will be responsible for delivering high-quality radiotherapy services, implementing treatment plans, and ensuring the best care for our patients. You will work collaboratively with multidisciplinary teams to optimize patient outcomes and support the continuous improvement of our services. Responsibilities: As a Band 7 Radiotherapist, you will perform PET/CT scans and administer radiopharmaceuticals while ensuring patient safety and comfort. You will operate GE PET/CT scanners, troubleshoot technical issues, and carry out IV cannulations for the administration of contrast agents and radiopharmaceuticals. Collaborating with multidisciplinary teams, you will develop and implement individualized treatment plans to achieve optimal therapeutic outcomes. Additionally, you will conduct quality assurance procedures, monitor and document patient progress, and communicate findings to relevant medical staff. Your role will also involve participating in departmental audits, providing education and support to patients and their families, mentoring junior staff, and maintaining compliance with health and safety regulations to ensure a safe working environment for staff and patients. Skills/Experience Required: • Relevant qualification in Radiotherapy or a related field (e.g., BSc in Radiotherapy or equivalent). • Minimum of 1 year of UK experience in PET/CT scanning and administration of radiopharmaceuticals. • IV Cannulation certificate. • BLS training. • Experience in operating GE PET/CT scanners. Why Work for Pulse: At Pulse, we believe that great things begin with great

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking a Desktop Support Analyst to join a leading healthcare organization supporting a high-volume mail order pharmacy operation. This is not an entry-level role — we're looking for an experienced analyst who can operate independently, troubleshoot complex hardware/system issues with minimal oversight, and serve as a technical resource for junior team members. This individual will provide onsite and remote technical support across a large pharmacy operation, supporting both front-office pharmacy staff (agents, pharmacists, technicians) and backend warehouse/dispensing teams where system uptime directly impacts patient-facing operations. The role also extends remote support to corporate employees across multiple states and serves as an escalation point within a regional support queue. What You'll Do Serve as an escalation point for Tier 1/Tier 2 issues across a regional support queue, resolving complex hardware, OS, and peripheral issues Support front-office pharmacy staff (~15 associates) and backend warehouse/dispensing operations where downtime has direct operational and patient-care impact Diagnose and resolve issues across PCs, monitors, barcode scanners, laser and label printers, and other pharmacy-specific peripherals Own IT asset lifecycle management: inventory tracking, equipment disposal coordination, a

On-site | Vancouver Office – 564 Beatty St About EviSmart EviSmart builds the automation layer that dental laboratories run on. A dental lab is a manufacturing operation. A case arrives from a dentist — a 3D scan of a patient's mouth and a prescription — and leaves as a crown, bridge, denture or night guard. In between sit a dozen manual steps: monitoring scanner portals, retyping cases into lab software, checking scan quality, interpreting handwritten prescriptions, designing the restoration. We automate that pipeline. Our software connects to 15 intraoral scanner portals and more than five lab management systems, pulls cases the moment they arrive, reads the prescription, maps it into the lab's own product catalogue, checks the scan, and routes it to design. We serve roughly 6,000 customers across 28 countries from offices in Vancouver, Manila, Seoul and Shenzhen. The automation works. It does not yet work well enough, consistently enough, to run unattended — and closing that gap is the highest-leverage technical problem in the company. What you'll do Establish measurement. Build per-model, per-customer, per-category accuracy reporting that Product and Sales can act on. Nothing else you do matters until this exists. Build the correction flywheel. Capture the quality-control corrections our customers already make, turn them into structured, versioned training data, and close the loop with human review where confidence is low. Standardize the squads. One deployment path, one evaluation harness, one model and dataset registry across restoration design, scan quality, prescription extraction and agents. Solve multi-tenant model behaviour. Thousands of customer-specific product codes, prescription conventions and unwritten preferences sitting over a shared model base — without building a bespoke model per customer. Take inference to production scale. Move workloads from on-premise to cloud with understood cost per inference and real concurrency headroom. •

About the Role As a Software Engineer at K Health, you are the champion of technical excellence for a high-stakes portfolio of clinical AI and a suite of products that serve the patients and the physicians. We don't just build apps; we build, and operate modern, AI-powered, 24/7 virtual clinics for the nation’s largest health systems. In this role, your mission is to help build a product ecosystem where reliability, privacy, and performance are non-negotiable. You will develop reusable components and resilient architectures that exude trust, ensuring that every patient interaction is seamless and every clinical data point is secure. You will be a "multiplier," creating the foundational frameworks that allow us to deploy 5-star experiences across a portfolio of partners without sacrificing the quality our users depend on. This role requires onsite presence in our New York City office 4 days a week and does not provide immigration support. What you will do Full-Stack: Support the end-to-end lifecycle of products and features, from multi-platform clients, to the Kotlin/JVM-based backend services that power them. Quality as a Feature: Enforce standards for high-stakes engineering—ensuring that performance, accessibility, and data privacy are baked into every feature Platform Innovation: Proactively modernize our systems to leverage agentic AI tools that improve developer productivity and team efficiency. Technical Stewardship: Act as a stabilizing force in complex technical situations, bringing clarity to ambiguous requirements and making informed decisions that mitigate risk. Mentor & Multiply: Level up the engineering organization by fostering an ownership mindset and modeling how to move fast while maintaining clinical-grade quality. What we are looking for Established Expertise: 3-5+ years of professional software engineering experience, with a deep focus on building robust, customer-facing products from front-to-back. Full Stack Fluency: Strong profession