Peer Counselor Jobs

Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a regional team of MongoDB ‘Fedramp’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s database functions to enable successful Fedramp customer implementations. Click here to learn more about our Technical Services team . We are looking for candidates who are comfortable working a Wednesday - Sunday or Saturday - Wednesday schedule. We're looking to speak with candidates based on the east coast and able to work EST 1st shift hours. Typical responsibilities of the team include: Diagnosing and resolving performance related issues Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community Working on named accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Security Engineer, Detection & Response will play a critical role in advancing Fanatics' threat detection, automated incident response, and AI-enabled security capabilities. ROLE OVERVIEW Fanatics is seeking an experienced Senior Security Engineer to join our Detection and Response team, bringing hands-on expertise in incident response, detection engineering, and SOAR development to help scale our security operations. The ideal candidate combines a defensive practitioner's mindset with deep knowledge of adversarial TTPs, driving continuous improvement across detections, automated workflows, and cross-team security partnerships. The Senior Security Engineer, Detection & Response delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Provide technical input and direction on detection and response projects, including tasking, reviewing peer engineers' work, and mentoring team members to elevate the team's overall capabili

The database market is massive and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a team of MongoDB Cloud Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s Cloud service, Atlas, to enable successful customer implementations at scale. We are looking to speak to candidates who are based in Sydney or Melbourne as this role will require working in the office 3 or more days a week. Roles and Responsibilities Diagnosing and resolving performance related issues Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team Increasing case-deflection numbers by contributing to knowledge-base, distributing know

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join our Core Engineering team to power the foundation of our Enterprise Data Cloud, delivering six 9s of system reliability to global enterprises. In this role, you will take end-to-end ownership of core platform components, solving complex distributed systems challenges through thoughtful software design. Partnering closely with cross-functional engineering teams, you will drive features from concept to production, directly shaping how organizations scale their most critical data. WHAT YOU'LL DO Advance Platform Reliability & Scale: Design and build resilient, high-throughput distributed algorithms to sustain six 9s of continuous uptime across the Enterprise Data Cloud engine. Drive End-to-End Feature Delivery: Lead key platform initiatives from architectural design through production rollout, expanding overall system capabilities for enterprise customers. Resolve Complex System Challenges: Evaluate multi-faceted engineering issues across distributed consensus, resource allocation, and fault tolerance to guarantee performance under high workloads. Collaborate Across Engineering Teams: Partner daily with peer engineers to conduct rigorous design and code reviews, share technical expertise, and influence long-term platform architecture. WHAT YOU BRING C++ Systems Engineering: Technical proficiency writing clean, maintainable, and concurrent C++ production code for high-performance systems. Distributed Systems

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Join the EAA Compliance CXAE team within the Platform group as a Software Engineer building AI-first platforms that transform how CX Compliance agents work. This team owns the tools, services, and applications that streamline compliance and KYC processes, helping resolve customer issues faster with greater accuracy. You'll build full-stack applications using Golang and React that enable compliance agents to increase productivity, drive automation, and deliver impact at scale through custom development and third-party integrations. What you'll do: Build end-to-end user-facing features using Golang, React, and cloud technologies for CX compliance agent platforms Lead assessment, selection, and implementation of third-party tools and vendor integrations that extend platform capabilities Drive cross-functional outcomes on complex problems in collaboration with product, design, security, data, and peer engineering teams Own technical architecture decisions and implement scalable, high-traffic services across event-driven and distributed systems Mentor engineers on design techniques, coding standards, testing practices, and deployment processes Required Skills and Experience: 4+ years of production software engineering experience building large-scale systems with Golang, React, and cloud technologies (AWS, Kubernetes, Terraform) Demonstrated experience integrating third-pa

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the role OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable. You will lead a team that owns the relationship with these key liquidity providers in variousmarkets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving. What you'll do Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention Lead and grow a team of account managers, setting direction and raising the operating bar. Manage the liquidity-provider programme, tiering frameworks, account management and retention\ Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions. Contribute to user quality

About the Role OpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketplace. You will partner closely with Ads Sales leadership and Ads Product leadership—along with Marketing Science and product and sales teams—to diagnose advertiser performance, define benchmarks, identify growth opportunities, and turn advertiser feedback into product priorities. Your work will shape demand strategy, improve advertiser outcomes, and help OpenAI build for its most valuable advertisers. What You'll Do Demand Health & Measurement Define the North Star metrics, diagnostic framework, and measurement strategy for demand health across the ads system. Build the operating view of demand across spend, active advertisers, retention, budget utilization, delivery, concentration, and mix; identify emerging risks and opportunities. Diagnose changes in demand through cohort analysis, decomposition, experimentation, and causal methods, translating findings into clear actions for Sales and Product leadership. Advertiser Performance & Benchmarks Own the end-to-end view of advertiser outcomes—including delivery, ROAS, conversion performance, retention, and budget efficiency—for individual advertisers and key cohorts. Establish actionable benchmarks by objective, vertical, advertiser size, geography, maturity, and product adoption, with statistically sound peer comparisons. Develop early-warning signals and opportunity scoring that help sales teams surface under-delivery, performance risk, and advertiser growth potential. Set standards for metric definitions, data quality, and interpretation so leaders can separate real marketplace changes from seasonality, selection effects, and measurement artifacts. Insights, Adoption & Advertiser Feedback Partner with Marketing Science, Sales, and Product to translate analysis into credible advertiser-fac

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for an Executive Business Partner to support our four Senior Directors on the Policy Leadership team. This vital new role will manage scheduling and coordinate events, org wide initiatives, and meetings for the broader team. This role is for you if you enjoy working in an energetic environment, managing multiple competing priorities, and streamlining hectic days. The role requires someone who is incredibly organized, attentive to detail, and a true team-player able to build strong relationships. This role is expected to be based in the Washington, DC Lyft office on a hybrid schedule. Responsibilities: Proactively and strategically manage complex calendars and meeting coordination, travel, and other administrative tasks; Work closely with the Chief of Staff (CoS) to keep them informed of agendas, presentations, and decisions needed prior to meetings Prepare presentation materials and briefs for team meetings in partnership with CoS Project-manage initiatives and work streams; keeping track of progress, identifying areas for efficiencies, and ensuring timely completion of projects Manage clear communication between stakeholders, identify gaps in visibility and propose solutions Independently and proactively provide solutions to issues and escalate if necessary Stay abreast of the leaders’ priorities and major projects, serving as a resource for other stakeholders when needed Help plan offsites and team events Develop peer relationships with other Executive Business Partners in the org&a

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end. Collaborate with engineers, designers, data scientists, and product managers to develop new features and products. Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of the company. Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of the company and customers for years to come. Work alongside peer engineering teams, data scientists and strategy partners to design and implement critical systems that power financial decision-making while contributing to the growing team’s success. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Software Engineering, Computer Science, or a related field, plus six (6) years of experience in Software Development. Must have six (6) years of experience with/in: Working across the stack and navigating codebases with different languages, including 2 of the following: Java, Ruby, Scala, Python, or SQL; Tools including: Spark, IDE, and AWS; Developing user-facing experiences and writing queries for analyzing experiment results; Distributed computing or large-scal

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team OpenAI’s products are talked about by people, not just press and pundits. More than 900 million people use our tools each week, learning from one other and passing along what works. Their stories shape our reputation and encourage others to try our products. Our community team builds direct relationships & channels with people who use our tech then amplifies their stories and use cases so peers can learn from them and channels their insights to our product and research teams. About the Role We are seeking an exceptional Technical Community Program Manager to help manage and scale a high-signal community of advanced ChatGPT Pro users. This is a hands-on, technically fluent role at the intersection of community-building, product enablement, user research, product education, and editorial storytelling. You do not need to be a full-time software engineer, but you should be comfortable understanding technical workflows, asking sharp technical questions, using the latest AI tools, and helping advanced users explain what they are building. You will report to the Head of Pro Subscriber Community and will be based in New York City. In this role, you will: Run and grow a high-signal community Help manage and deepen engagement with the ChatGPT Pro cohort of advanced users across disciplines Design and execute high-touch community programming, including product demos, office hours, show-and-tell sessions, peer-learning formats, and in-person events Build repeatable systems for onboarding, engagement, retention, and member communications Build deep relationships with exceptional users Identify, recruit, and onboard new individuals doing high-impact work with ChatGPT and Codex Conduct in-depth interviews and maintain ongoing r

Role Description In this role, you’ll be the customer's voice as you collaborate with Engineering, Product, Experience Research, Data Science, and business partners to build compelling products. You will solve problems with cross functional partners in collaborative teams, that enable designers to do their best work. As part of a product-driven and design-led company, you'll play a key role in a team of Product Designers owning core product development from inception to iteration and post-launch reflection. If you’re looking for scope, influence and the opportunity to do high-quality work in your next role, this is it. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. About the design team We design the future of teamwork. Asana has a bold, ambitious mission: help humanity thrive by enabling the world’s teams to work together effortlessly. Our design team is at the heart of that mission. Asana Design is an inclusive and collaborative community. We’re a diverse group of designers from different backgrounds (product, brand and content design, design operations, producers, motion design, film, copywriting) . We are a team that loves combining research, data insights, and peer feedback into a human-centered design process to produce designs that are core to the power of our applications. We partner with people across Asana to create our product, shape our brand, and drive greater impact through design. We use design to solve challenges and create experiences that customers love. We also take the time to get weird and have fun along the way. We believe every designer should have the opportunity to grow and learn by

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You're not here to run plays someone else drew up. You're the one who figures out what the plays should be—then makes sure they hit. The Senior Growth Marketing Campaigns Manager sets the strategic direction for Vanta's integrated campaign programs for one of our core segments, connecting the right story, the right audience, and the right growth bets to build pipeline for the best Agentic Trust Platform on the market with one of the best teams in the business. You'll own demand generation end-to-end: from the annual campaign strategy for your segment to the post-event debrief to the budget that makes it all move. If you're the kind of marketer who gets a little too excited about a well-timed nurture sequence, a wacky stunt in the middle of SF, or a channel mix that punches embarrassingly above its budget—and you have opinions about why it worked—you'll fit right in. What you’ll do as Senior Growth Marketing Campaigns Manager at Vanta: Architect and execute integrated campaign strategy (brand, launch, event, demand) across key channels Own the numbers and define what good looks like: MQL, pipeline contribution, conversion rates. Set the standard, report against it, and optimize Build the campaign infrastructure for your segment. From frameworks, playbooks, to templates that scales output with AI tools Partner with Product Marketing as a strategic peer to design launch campaigns, inform demand campaigns, and plan sales plays Lock arms with Sales and SDR on lead routing, follow-up SLAs, and honest feedback loops (yes, even the uncomfortable ones) Serve as the campaign roadmap owner for your segment, run the campaign calendar and b

Location Details: Remote, Canada - British Columbia or Ontario At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team We are seeking a highly creative and technically skilled Senior Motion Designer to join our creative team. In this role, you will bring static designs to life, bridging the gap between graphic design, animation, and video production. You will create high-quality motion graphics, kinetic typography, and character animations for a variety of digital platforms, including product launches, web interfaces, and brand campaigns. The ideal candidate has a strong eye for detail, composition, and pacing, and is able to translate complex ideas into visually compelling and fluid animations. This role also requires strong design skills and the ability to execute crafted designs that support motion and video projects. What you'll get to do... Collaborate with art directors, copywriters, team members, and cross-functional design partners to develop visual concepts and ensure assets are optimized for various platforms. Translate abstract ideas and scripts into style frames and storyboards, establishing the visual pacing, tone, and direction of projects before production. Create 2D (and occasionally 3D) animations, kinetic typography, visual effects (VFX), and dynamic scenes using vector illustrations, photographs, and text assets. Integrate audio, music, and voiceover with visual elements to build cohesive final deliverables. Ensure motion assets align with brand guidelines, maintain organized project files, and incorporate creative direction, client feedback, and peer feedback into iterative design improvements. Y

About the Job: We are seeking a strategic, results-driven Head of Customer Marketing to own and lead our global customer marketing function. This role has significant influence on shaping brand messaging and positioning for LaunchDarkly as well as influencing customer health and retention. This leader will partner closely with executive leadership and cross-functional teams to turn customer insights and advocacy into measurable business impact. This individual will build and scale our customer advocacy and adoption programs. The ideal candidate will bring a combination of building deep customer relationships within a company as well as experience building repeatable frameworks and enabling both quality and quantity of customer advocacy. They will set the strategy, operating model, and priorities for the function while building strong executive and customer relationships. Responsibilities: Own the global customer marketing strategy and roadmap, aligning programs to company and GTM priorities. Lead our customer storytelling program. Build a steady pipeline of customers who are excited to share stories about how they are solving their biggest business challenges, how they are evolving in the AI-era, and how they use LaunchDarkly as part of their AI SDLC. Support the executive advisory board program in partnership with senior leadership, coordinating logistics, content, and follow-up with customer decision-makers. Source and interview customers (in-person and on camera) to produce customer case studies in the form of written case studies, videos, and quotes. Source and manage customers who speak live alongside LaunchDarkly at both buyer and internal events. Oversee all peer review programs (G2, Peerspot, Gartner Peer Insights, and TrustRadius) to ensure LaunchDarkly maintains leader status on all platforms. Manage and continuously improve advocacy programs and incentive strategies within established budget and policy guidelines, using data to recommend optimizations to