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People Director Jobs

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Toast
📍 Dublin• €134K – €214K/yr
5 days ago

We are seeking a dynamic, operational leader to join our Care leadership team as the Senior Director, International Customer Care . In this role, you will shape the long-term, global care strategy for our rapidly expanding international customer base. We are looking for a humble, empathetic, and data-driven people leader who encompasses Toast’s Values and has deep experience building and leading large teams in a fast-paced customer success/support environment. The ideal candidate will have the executive presence to implement a clear vision, drive continuous process improvements, and inspire a high-performing international organization. If you are passionate about customer advocacy, operational rigor, and leading teams through international growth, read on! A day in the life (Responsibilities) Strategic Leadership: Define and execute the international support strategy aligned with company growth objectives, regional customer expectations, and product complexity. Team Scaling & Development: Lead, inspire, and develop a diverse, high-performing international team. Actively recruit and build a strong talent pipeline, while providing mentorship to subordinate leaders to maintain a robust culture of career development and succession planning. Operational Excellence: Own and continuously improve global KPIs, including CSAT, NPS, response/resolution times, SLA compliance, and cost-per-case efficiency across international markets. Process & Tool Optimization: Design and optimize tiered support models, coverage structures, and escalation frameworks. Implement best-in-class tools and automation (AI-assisted workflows, self-service, knowledge bases) to scale support effectively. Executive Engagement: Serve as the senior point of escalation for strategic international accounts. Build trusted, transparent relationships with senior customer stakeholders and work directly with customers when needed to ensure an exceptional experience. Cross-Functional Collaboration: Partner

T
Toast
📍 United States• Remote• $212K – $339K/yr
5 days ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

REMOTEaifinanceCRM
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Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve complex challenges, modernize their technology environments, and build what’s next. Our sales leadership is committed to building an exceptional sales organization by inspiring and enabling success for everyone on the team. We are proud of our people-first culture and our commitment to building a sales organization known for excellence, integrity, and customer impact. Our leaders collaborate closely to develop talent, recruit and retain exceptional people, and use data to improve outcomes for our teams and customers. The Opportunity The Regional Director, Enterprise Growth — UKI will lead a high-performing sales team focused on expanding existing enterprise customers, landing new workloads, and delivering sustained revenue growth across UKI. You will own the recruitment, enablement, and execution strategy for your territory. You will coach and develop Enterprise Account Executives, build a healthy sales pipeline, navigate complex enterprise buying processes, and drive consistent execution against bookings and revenue goals. The successful candidate must live in or around London and be able to work from MongoDB’s London office at least three days per week. What You’ll Be Doing Lead, coach, develop, and empower Enterprise Account Executives to exceed monthly, quarterly, and annual bookings objectives Build a high-performance culture grounded in accountability, execution, talent development, and customer impact Recruit, hire, onboard, ramp, develop, and retain exceptional Enterprise Account Executives in line with MongoDB’s hiring criteria Enable the team to proactively prospect, identify, qualify, and build a healthy sales pipeline Coach the team to grow existing business, land new workloads, and navigate complex negotiations and enterprise organizations Develop a deep understanding of MongoDB products and use that expertise to mentor and enable the sales team Drive disci

mongodbawsazure
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology’s vision is to transform how the world uses information to enrich life, and our commitment to people, innovation, tenacity, collaboration, speed and customer focus enables us to fulfill our mission as a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. The state-of-the-art memory and storage solutions we create help drive breakthroughs in scientific and medical research, power-saving innovations such as lights-out data centers, and technological advancements including artificial intelligence, machine learning, and autonomous vehicles. Key Responsibilities Define and evolve Micron’s corporate development strategy, including M&A thesis development, target landscape prioritization, and inorganic growth frameworks in partnership with senior executive leadership. Independently source, evaluate, and assess M&A, partnership, and strategic investment opportunities, including strategic fit, valuation, value-creation potential, risk factors, and integration considerations. Own the full deal lifecycle from initial screening and diligence to deal structuring, negotiation, executive-level recommendations, and post-close integration planning. Build and maintain a high-value external network of target company executives, founders, investors, bankers, private equity partners, venture capital leaders, and strategic advisors to support proactive deal origination and relationship-driven d

machine learningartificial intelligenceai
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Huntress
📍 United States• $190K – $210K/yr
6 days ago

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: VP, Revenue Operations Location: Remote US Compensation Range: $190,000 to $210,000 base plus bonus and equity What You’ll Do: Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy. You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution. Perfect Imperfection guide

artificial intelligenceairecruitment
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GWI
📍 London• Full-time
6 days ago

Director of Marketing Operations Location: London Office requirement: Minimum 2 days in the office Employment type: Permanent At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Director of Marketing Operations to oversee the Marketing Ops team based in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Director of Marketing Operations you’ll: Lead the people that are the engine that improves the efficiency and performance of our Growth Marketing team. Marketing Ops at GWI is a growth engine, not a service function. Reporting to the VP Growth Marketing and as a member of our Marketing Leadership team, you’ll have real influence and be expected to identify and drive initiatives that have an impact on pipeline and revenue. A few things you’ll be responsible for: Leading and mentoring two direct reports. You’ll own the prioritisation and delivery of the MOps roadmap, ensuring your team are working on the highest impact projects. Ownership of our entire marketing tech stack, including assessing new tech, budget ownership, vendor management, and rationalising the stack when necessary. The lead and account lifecycle. You will be responsible for lead and account scoring and ensuring actionable intent signals are surfaced to Sales. Data governance and quality in all tooling. You’ll work closely with RevOps to ensure data is syncing seamlessly in Salesforce and Hubspot. Define and govern our campaign infrastructure and attribution reporting. You’ll be responsible for our measurement methodology and ensuring we have a clear source of truth for performance Collaborating with, global marketing, revenue, product and RevOps to improve GTM operations Advising the Marketing & Revenue leadership on GTM efficiency, investment trade-offs, and improvements to our operating model I

aisalesforceSEO
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7 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Job Responsibilities: Responsible for building, developing, and cultivating relationships with Oncology Integrated Customers Customers include but are not limited to major cancer centers (could be both community and IDN) and medium community cancer centers. Responsible for overall strategy at these accounts along with contract pull-through where appropriate Leverage these relationships to generate increased demand and access for the Oncology portfolio by targeting appropriate influencers and decision-makers within the integrated customer environment. Align strategies with other operational functions (Medical, Sales and Marketing) to support a comb

salesforceproject managementrecruitment
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Gilead
📍 California• $210.4K – $272.3K/yr
7 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Associate Director, Virology Clinical Development (MD) The Associate Director, Virology Clinical Development (MD) plays a key role in the clinical development of therapies within the Virology Therapeutic Area. As a physician member of a multidisciplinary development team, this position contributes to the planning, execution, oversight, analysis, and reporting of clinical studies across multiple stages of development. The role provides scientific and medical expertise to support clinical development strategies, study conduct, regulatory submissions, data interpretation, and scientific communications. The successful candidate will collaborate closely with cross-functional partners an

gcprecruitment
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O
OpenAI
📍 San Francisco• Full-time• $287K – $318K/yr
7 days ago

ABOUT THE TEAM OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. ABOUT THE ROLE We’re looking for an experienced Creative Director, Art to join our in-house creative team, focused on OpenAI’s business audiences. In this role, you’ll shape the visual direction and creative expression of our B2B brand across integrated campaigns, product launches, customer storytelling, and key industry moments. You’ll help translate the capabilities of OpenAI’s technology into clear and compelling stories for business leaders, technical decision-makers, developers, and teams bringing AI into their organizations. The strongest work will make sophisticated products understandable without oversimplifying them—and connect what the technology can do with the real needs, ambitions, and outcomes of our customers. This role sits at the intersection of conceptual thinking, visual craft, and business storytelling. You’ll partner closely with writers, designers, product marketers, sales and customer teams, product leaders, and external collaborators to develop big ideas and bring them to life across formats—from integrated campaigns and digital experiences to customer stories, films, events, and product storytelling. To us, creativity is a team sport. Ideas get better when you talk them through and build on ea

artificial intelligenceai
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Justworks
📍 New York• $212K – $274K/yr
7 days ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role The Senior Director of GTM Planning & Analysis will lead the integrated planning, forecasting, and performance management process across Justworks’ go-to-market organization. This leader will connect company strategy and the financial plan to an integrated GTM plan, translate that plan into functional priorities and resource decisions, measure performance against it, and help leadership adjust investments, execution, or strategy as results evolve. Justworks operates a multi-product platform with a mix of product-led and self-service acquisition, managed sales, partner-led growth, and customer expansion. This role will ensure those motions are planned and managed as one integrated growth system rather than as separate channels. The role will bring together top-down company objectives and bottom-up operating assumptions to create a credible path to the financial plan. This includes connecting marketing investment, demand generation, pipeline, product-led conversion, sales capacity and productivity, partnerships, retention, expansion, product mix, and customer economics into one shared view of the business. This is not primar

aifinanceHR
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Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. Reports To: Vice President, Global Growth Marketing About the Role Our Company is seeking a strategic and results-driven Senior Director, Marketing Operations to lead the technology, automation, digital platforms, analytics, and operating processes that power our global marketing organization. Reporting to the Vice President, Global Growth Marketing, this role will build and optimize the infrastructure that enables Marketing to operate efficiently, deliver strong digital experiences, and connect marketing investments to measurable business outcomes. The Senior Director will own our marketing technology ecosystem, AI and automation strategy, website operations, data and measurement capabilities, and operational processes. This leader will partner closely with Marketing, Revenue Operations, Sa

aifinancerecruitment
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Gilead
📍 California• $165.5K – $214.2K/yr
9 days ago

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description Key Responsibilities - External Supply Enablement & Program Management Support CTL, CMO, and Partnerships Focus Factory Teams (FFTs) through Project Management, including reporting and developing/enabling tools to manage risk, escalations, decisions, and tracking of activities. This includes maintaining integrated plans, timelines, and RAID (Risks, Actions, Issues, Decisions) logs to ensure timely execution and leadership visibility. Manage and report overall performance for Contract Testing Laboratories (CTLs), Contract Manufacturing Organizations (CMOs), and Partnerships, consolidating KPI data into executive-ready dashboards and scorecards for monthly/quarterly business reviews. Establish and maintain standardized re

ExcelPower BIproject management
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Gilead
📍 California• $226.2K – $292.7K/yr
9 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description In this role, you will contribute to multiple aspects of clinical development programs within the Virology Therapeutic Area. Working as part of a cross-functional team, you will support the planning, execution, monitoring, and interpretation of clinical studies. For assigned projects, you will contribute to a range of clinical trial activities, including study protocol development, investigator and study-related documentation, medical monitoring activities, data review and interpretation, study reporting, regulatory submissions, scientific publications, and presentations. This role provides an opportunity to gain broad experience across the clinical development process while helping advance innovati

gcprecruitment
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9 days ago

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of seller who builds a book of business as naturally as you build relationships? Do you thrive on owning the full sales cycle from first call to signed contract, while keeping the details tight and the guest experience exceptional? Are you ready to lead a team while staying close to the deals that move the needle? We are looking for an Event Sales Director who sells with urgency and leads with intention. Someone who can grow accounts, develop a team of Sales Admins, and execute with precision across multiple venues. This role is not about hitting a number. It is about building something repeatable and raising the standard. If you are ready to own your market, develop your team, and drive revenue that matters — this is where you do it. THE ROLE The Event Sales Director drives venue revenue by owning a high-volume book of business, supporting core sales routines, and elevating sales execution across the market. This role balances personal selling with team leadership, cross-functional alignment, and operational

salesforceExcelhuman resources
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Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance We’re looking for an Associate Director, Data Analytics to lead the analytics team behind Wellos, our health and wellness app built by dietitians and behavior change experts. Members get nutrition lessons, tracking tools, and 1-on-1 coaching to help them build habits that last. In this role, you’ll lead a team of data analysts and turn what the data shows into clear recommendations for senior leaders, helping shape how Wellos grows and improves. Where You'll Be Location: Minneapolis, MN | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 11000 Optum Cir Eden Prairie, MN 55344 What You’ll Do Lead, manage, and mentor a team of data analysts, fostering professional growth, collaboration, and high-quality analytical output. Develop and implement comprehensive data analytics strategies that support and advance key business goals. Collaborate with cross-functional teams to define data requirements and deliver actionable insights. Oversee the end-to-end processes of data collection, analysis, and interpretation to ensure accuracy, relevance, and timeliness. Develop, maintain, and optimize advanced data models, dashboards, and visualizations to provide clear and insightful reporting. Present findings, insights, and strategic recommendations to senior management and stakeholders with clarity and influence. Drive continuous improvement initiatives to enhance data analytics methodologies, tools, and

pythonsql
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