People Operations Partner Jobs

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As Senior Associate – Operations , you will ensure smooth day-to-day administration and transport operations for client locations — with high ownership across routing, safety, vendor coordi

Location : Come and join us in Barcelona or Madrid! At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. Join our Local Operations team at the heart of Freenow by Lyft taxi business in Spain. As an Operations Growth Manager with focus on Demand, you will own the local growth strategy, identifying opportunities to boost demand and unlock sustainable business growth. You will act as the General Manager's trusted advisor on all demand and growth topics, ensuring that local market insights influence company strategy while driving the successful execution of operational initiatives, product launches and marketplace experiments. Working closely with Product, Pricing, Marketplace, Marketing and Local Operations teams, you will transform data into action and opportunities into measurable business results. This is a highly cross-functional role requiring a combination of analytical thinking, operational excellence, and project management to shape the future growth of Freenow by Lyft in Spain. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Owning the growth of Freenow by Lyft business in Spain by identifying, prioritizing and delivering high-impact operational initiatives that increase completed rides and accelerate marketplace performance. Identifying and evaluating new growth opportunities, including new product features, strategic partnerships, expansion initiatives and operational improvements, defining the optimal go-to-market approach for the local market. Developing business cases, performance analysis and executive recommendations to support strategic decision-making and business growth. Leading growth projects end-to-end, from opportunity assessment and planning to execution, performance monitoring and continuous optimization. Partnering with Central Product, Marketplace, Pricing and Marketing teams to adapt global strategies, product features and commercial initiatives to local market dynamics whi

Location : Come and join us in Barcelona or Madrid! At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. Join our Local Operations team at the heart of Freenow by Lyft taxi business in Spain. As an Operations Growth Manager with focus on Demand, you will own the local growth strategy, identifying opportunities to boost demand and unlock sustainable business growth. You will act as the General Manager's trusted advisor on all demand and growth topics, ensuring that local market insights influence company strategy while driving the successful execution of operational initiatives, product launches and marketplace experiments. Working closely with Product, Pricing, Marketplace, Marketing and Local Operations teams, you will transform data into action and opportunities into measurable business results. This is a highly cross-functional role requiring a combination of analytical thinking, operational excellence, and project management to shape the future growth of Freenow by Lyft in Spain. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Owning the growth of Freenow by Lyft business in Spain by identifying, prioritizing and delivering high-impact operational initiatives that increase completed rides and accelerate marketplace performance. Identifying and evaluating new growth opportunities, including new product features, strategic partnerships, expansion initiatives and operational improvements, defining the optimal go-to-market approach for the local market. Developing business cases, performance analysis and executive recommendations to support strategic decision-making and business growth. Leading growth projects end-to-end, from opportunity assessment and planning to execution, performance monitoring and continuous optimization. Partnering with Central Product, Marketplace, Pricing and Marketing teams to adapt global strategies, product features and commercial initiatives to local market dynamics whi

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends. You’re excited about this opportunity because you will… Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution Create resolution steps documentation and maintain knowledge base We’re excited about you because… Comfortable with Linux command line, GitHub, Jira, and Service software Experience debugging and troubleshooting complex technical problems Prior experience with autonomous vehicles and/or robotics Willing to work flexible hours including weekends You are genuinely curious about how things work (or why they don’t) About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to m

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity Join the Office of the CEO and work directly on Flexport's highest-priority problems alongside the CEO, the President, and the leaders who run our regions and modes of freight. You will pick up a mode or a region, ocean, air, trucking, omnichannel, or customs, and learn it from the inside by solving real problems in it. Pricing in a mode that is losing money. Why a region misses its plan. Whether we buy, build, or partner. Then you go run part of it. Some people in this role move into a business unit as the number two to the leader who runs it. Some stay at the center and take on more scope. The operating job at the end is the point of the role, not a side benefit. You will: Own our biggest open questions end to end and come back with recommendations the CEO can act on. Build the analysis yourself. Pull the data, build the model, find the error before someone else does. Go to where the work happens, from warehouses and ports to a customer's supply chain team. Opinions about freight formed in a conference room are usually wrong. Run the operating cadence for a freight mode or region. Weekly metrics, quarterly plan, and the follow-ups nobody wants to

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Data Engineer to support and accelerate the productivity of our Go-To Market organization. In this role, you will facilitate Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. You Will: Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to promote more intelligent discussion at all stages of the sales funnel. Partner with engineering, data science, and other analytics teams to build scalable analytics solutions with a focus on reporting capabilities. Mine large datasets to ensure data accuracy and completeness for reporting purposes. Analyze and monitor data for anomalies, with a focus on data quality and consistency within reports. Guide commission and territory planning processes with analytical support, providing the necessary reports and data. Develop and maintain key performance indicators (KPIs) to track sales performance, pipeline health, and other critical metrics. Automate report generation and distribution to improve efficiency. Provide technical expertise and guidance to junior analysts on data extraction, transformatio

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a hands-on Operations Manager to own the operational and analytical supply side of our GPU fleet. Key focus areas: GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across our neocloud and bare metal environments. We contract for a fixed amount of compute capacity. GPUs drift from healthy to unhealthy over time, and this role minimizes that downtime to keep the maximum number of GPUs healthy at any given moment. This is an operator role, not people management. You'll drive execution through clear processes, metrics, reporting, vendor coordination, and cross-functional alignment.. RESPONSIBILITIES Core Responsibilities: Drive suppliers to keep the maximum amount of the GPU fleet online and healthy. Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, broken out by supplier and by cluster maximizing the number of healthy GPUs. Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR), and RMA cycle times for every in-scope supplier. SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract terms, file and pursue credit claims, and drive remediation plans when suppliers fall short. Drive internal communications where suppliers need to perform maintenance to ensure all Baseten stakeholders are aware of activities that impact availability. Scope and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City. About the team In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Analyze and troubl

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Senior Associate reporting to the Chief Operating Officer of CB Payments Ltd., you'll be the operational backbone of Coinbase's UK business. You'll own CBPL's financial promotions and asset listings process, lead local product governance, and drive customer experience improvements that shape how Coinbase grows in the UK market. What you'll do: Own and run the end-to-end Financial Promotions and Asset Listings approval workflow for the UK, acting as first-line approver under the three lines of defence model and maintaining a clear audit trail across all in-scope channels Build, improve, and scale UK operational processes and workflows, identifying inefficiencies and driving automation to support new product launches and an evolving regulatory landscape Lead the UK product governance process, coordinating launch timelines and facilitating local stakeholder reviews to ensure new products meet CBPL's regulatory and operational requirements before go-live Prepare governance and senior stakeholder reporting materials that provide clear visibility of financial promotions activity, operational performance, and key risks to ExCo, Board, and Operational forums Partner with the central Customer Experience team to shape and deliver local UK CX initiatives focused on improving onboarding, support outcomes, and customer satisfaction Required Skills and Expe

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalation and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with policy while enabling timely, empathetic, and consistent user support. About the Role The Global Safety Response Operations Lead is a hands-on team lead who both manages a regional Safety Response team and personally handles high-risk safety cases. This role combines frontline safety work with people leadership, operational ownership, and cross-functional coordination. You will lead a team of Safety Response Analysts who handle OpenAI’s most sensitive and high-impact cases, while also personally contributing to casework for complex, high-risk, or high-visibility issues. You will own the execution of high severity escalations in your region and ensure proper execution and communication to cross functional stakeholders You will be accountable for ensuring your region consistently meets utilization, quality, and SLA targets while serving as the operational interface with Product, Policy, Legal, Investigations, and regional stakeholders. This is a 24/7 global operation that requires flexibility to support rotating shifts, including nights, weekends, and holidays, as part of a leadership on-call model. In This Role, You Will: Lead and coach a regional te

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Marketing Platform Operations Manager, you will own data quality and data flow across Smartsheet's marketing technology stack with a particular focus on how lead and account data moves between systems, where it breaks down, and how it can move better in an AI-first environment. You'll dig into the mechanics of our lead flow: where data originates, how it's enriched and scored, how it syncs across platforms, and where gaps or failures cost the business pipeline. This is a hands-on, systems-fluent role. You'll partner closely with Marketing Platform Operations, Campaign Operations, Analytics Engineering, and Sales teams to diagnose data issues, improve data architecture, and support the evaluation and rollout of new tools that improve enrichment, orchestration, and data integrity across the funnel. You'll also contribute to broader Marketing Operations initiatives as they arise. This role reports to the Director, Marketing Platform Operations and can be based in our Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own data quality standards across CRM and Marketing Automation Platform (MAP), including field completeness, accuracy, and consistency. Lead deduplication efforts and ongoing hygiene initiatives across contact, lead, and account records. Diagnose root causes of recurring data quality issues and design scalable fixes rather than one-off cleanups. Establish and monitor data quality metrics and reporting to track health over time. Map and docum

GTM Operations & Strategy at MongoDB is a global team of builders and innovators focused on unleashing MongoDB’s sales greatness by pairing world‑class analytics with scalable operations. Within GTM Operations, the GTM Intelligence – Applied Science team turns complex GTM data into tools, models, and insights that help our sales organization make better, faster decisions across our people, segmentation, territory design, forecasting, and account prioritization. As a Senior Analyst on the Applied Science team, you will own high‑impact analytical workstreams end‑to‑end: from problem framing with senior GTM stakeholders, to data engineering and model design, through to productionalized workflows, dashboards, and executive‑ready narratives that drive concrete changes in the field. This role is based in Dublin, Ireland and supports a global stakeholder set across regions and GTM functions. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. What You’ll Do Translate GTM questions into analytical projects Partner with GTM Ops, Sales Strategy & Planning, Sales Leadership, and Central Analytics to scope problems, define success criteria, and prioritize work across areas like segmentation, territory design, account prioritization, and pipeline/forecast health. Structure ambiguous questions into hypotheses, analytical plans, and clear recommendations for senior stakeholders (SVPs, RVPs, functional leaders). Design and build scalable analytics & models Develop and maintain statistical and machine learning models (e.g., NARR prediction, deal qualification, account momentum, workload identification) that inform forecast expectations, territory assignments, and deal prioritization. Engineer robust data pipelines and features (SQL/Python) on top of our GTM data stack (Salesforce, product usage, call transcripts, marketing signals, etc.) in partnership with data and platform teams. Own core GTM analytics assets Contribute t

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence. This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes. What You'll Do Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions. Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues. Coordinate refund and money movement processes