Performance Qa Team Lead Jobs

The Engineering Manager, Memberships leads the team responsible for building and operating Topgolf’s Memberships systems, from guest-facing membership experiences through the backend services that power them. This role owns the people, process, and delivery of the Memberships engineering team, while staying technically credible across a full stack built on Go, Vue.js, and PostgreSQL. Requirements Lead, grow, and manage a team of full-stack engineers building Memberships systems, including hiring, performance management, career development, and mentorship Set clear goals and expectations for the team, run effective 1:1s, and build a culture of ownership, accountability, and continuous improvement Balance workload and staffing across Memberships initiatives, escalating resourcing gaps and continuity risks early Guide architecture and design decisions across Memberships systems, drawing on full-stack experience spanning Go, Vue.js, PostgreSQL, and API design Set engineering standards and best practices for code quality, testing, and release processes, and stay close to the codebase through code reviews and hands-on problem solving on critical issues Own delivery of the Memberships roadmap end to end, from technical planning through implementation, QA, release, and post-launch monitoring, ensuring systems are observable, testable, secure, and built to scale with guest demand Partner with product, design, QA, and platform engineering to translate guest needs and business priorities into a clear, prioritized Memberships roadmap Represent the Memberships team in cross-functional planning and architecture discussions, communicating progress, risks, and tradeoffs to engineering leadership and business stakeholders Critical Skills Strong architectural judgment and the ability to balance technical debt, delivery speed, and long-term maintainability <

Topgolf is looking for a Senior Unity Developer to join our Games team and help lead the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will lead the design and architecture of Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will lead a small group of engineer’s day to day, partner closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers, and act as the primary technical voice for the Games team, from roadmap through national rollout. Responsibilities Architect, develop, and optimize Unity games and interactive experiences for Topgolf venues, making key technical decisions for the systems you own. Design gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic that other engineers can build on. Lead integration of Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware. Partner with designers and product owners to translate ambiguous game concepts into playable prototypes and production-ready experiences, shaping technical feasibility early. Collaborate with artists and technical artists on asset pipelines, shaders, VFX, animations, and performance-conscious visuals, and set technical standards for quality. Drive down defect rates by improving testability, diagnosing hard-to-reproduce issues, and coaching others on debugging complex venue and platform issues. Write clean, maintainable, well-structured C# code and set the bar in code reviews. Own and improve build, deployment, and development workflows across the Games tea

Opportunity Overview: We're seeking a Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You'll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design in sync with delivery. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment Balance workload and account assignments across the team as new implementations continue to ramp up Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect What you’ll need: 12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience 3+ years directly managing a technical team — solution

Summary: We are seeking an experienced Senior DevOps Engineer with over 8 years in the field to lead the design, implementation, and management of infrastructure and deployment pipelines across hybrid environments, including on-premises data centers and the cloud. This role requires deep expertise in AWS, Azure, Kubernetes, Infrastructure as Code (IaC), CI/CD, and monitoring tools. The engineer will collaborate closely with development, QA, and operations teams to ensure the delivery of reliable, scalable, and secure enterprise-grade applications. Additionally, the role involves mentoring junior team members and leading automation initiatives. Responsibilities: Manage and support hybrid infrastructure, including physical data centers, AWS, and Azure services. Design and implement Infrastructure-as-Code using tools like Terraform, Pulumi, and CloudFormation. Configure and maintain Kubernetes clusters, ensuring scalability and high availability. Build, maintain, and optimize CI/CD pipelines using Jenkins, GitLab CI, Bitbucket, and GitHub. Automate deployment, scaling, and monitoring processes. Set up and maintain observability using Grafana, Prometheus, and other monitoring tools. Perform root cause analysis of performance issues and participate in on-call support. Manage SSL/TLS and code signing certificates and implement infrastructure security best practices. Support compliance and audit requirements through documentation and monitoring. Collaborate with cross-functional teams to improve infrastructure reliability and delivery processes. Document processes in Confluence, track work in Jira, and contribute to knowledge sharing. Write root cause analysis and incident post-mortems to prevent future issues. Required Skills & Experience: 8+ years of experience in DevOps, Site Reliability Engineering, or related roles. Strong expertise with AWS and Azure services. Experience with Infrastructure-as-Code tools and GitOps. Proven experience with Kubernetes/EKS setup and

We are seeking an accomplished and highly strategic Group Manager, Ad Trafficking & Operations, with a minimum of 10 years of progressive experience in digital ad operations, including significant leadership and team management responsibilities. The ideal candidate will be a seasoned expert in ad serving technologies, particularly Google Campaign Manager 360 (CM360), and will possess a deep understanding of the digital advertising ecosystem. This role requires exceptional leadership skills to manage and mentor a team of Ad Trafficking Coordinators and Managers, drive operational efficiencies, ensure flawless campaign execution, and contribute to the strategic evolution of our ad operations capabilities. Responsibilities: Strategic Leadership & Department Oversight: Develop and implement strategic roadmaps for the Ad Trafficking and Operations department, aligning with overall company objectives and client needs. Lead and manage a group of Ad Trafficking Coordinators and Managers, fostering a high-performance culture, continuous improvement, and professional development. Oversee the entire ad trafficking workflow, from campaign setup to reporting, ensuring adherence to best practices, quality standards, and service level agreements (SLAs). Evaluate and recommend new ad tech solutions, tools, and processes to enhance operational efficiency, accuracy, and scalability. Operational Excellence & Process Optimization: Drive the standardization and optimization of ad trafficking processes, naming conventions, and quality assurance protocols across the group. Implement robust pre-launch and post-launch QA strategies to minimize errors and ensure impeccable campaign execution and data integrity. Champion the adoption of automation and innovative solutions to streamline workflows and reduce manual effort. Establish and monitor key performance indicators (KPIs) for the team, driving accountability and continuous perfo

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Supervisor on the Customer Experience team, you'll lead a team of support agents delivering seamless service to Coinbase's global customer base across phone, messaging, and email channels. You'll own your team's performance against key operational metrics, including contacts handled, first contact resolution, and quality scores, while partnering with Workforce Management, Quality, and Training to continuously raise the bar. This role is based in Manila, Philippines and requires shift flexibility for 24/7 coverage. What you'll do: Own end-to-end team performance across SLAs, productivity, quality scores, and first contact resolution targets for your line of business Lead coaching and development for a team of customer support agents, using data from Maestro QA, Looker, and Salesforce to identify gaps and drive improvement Partner cross-functionally with Program, Quality, Training, and Workforce Management teams to streamline workflows and optimize scheduling adherence Drive operational initiatives that improve customer experience metrics and reduce friction across support channels Execute performance management processes including documentation, corrective action, and compliance follow-through Required Skills and Experience: 6+ years in customer support, financial services, or technology operations with at least 3 years directly managing frontlin

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

About the Team The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working. We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention. About the Role We are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in North America and globally. This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality. This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale. In this role, you will: Build and scale BPO operating models, governance structures, and performance frameworks for Ads Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality Lead business reviews and executive governance forums with BPO partners and internal stakeholders Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis Partner with Sales, Revenue Operations, Product, Enablement, Fina

NVIDIA is seeking a QA Engineer to join our Cloud Testing team. As part of the broader QA organization, you’ll focus on testing the software layer that enables NVIDIA’s products to achieve industry-leading benchmarks in performance and quality. This role involves hands-on testing of cutting-edge cloud and networking features, learning new technologies, and contributing to both manual and automated validation efforts. What You’ll Be Doing: Design, develop, and execute test plans for new features across software and update releases Identify and report bugs, assist in reproducing issues, and collaborate with R&D to isolate root causes and validate fixes Perform a variety of tests including functional, regression, performance, and security testing Analyze network flows and debug issues through log and system analysis Develop automation scripts and contribute to building scalable test infrastructures What We Need to See: Practical Engineer / BA / BSc in Computer Science or a related field 1–3 years of relevant work experience Proficiency in scripting and automation languages such as Python, PyTest, or Bash Strong hands-on experience with Linux systems Ability to work independently, take ownership, and execute tasks effectively Willingness and availability to work with physical lab setups Strong verbal and written communication skills in English Ways to Stand Out from the Crowd: Experience with containerized environments (Docker, Kubernetes) Familiarity with DevOps practices and CI/CD pipelines using Jenkins or GitLab Understanding and experience with Agile and Scrum methodologies A collaborative team player with a proactive and leadership-oriented minds

Job Overview: The Lead Salesforce Developer within the BTT (Business Technology and Transformation) team will collaborate with other developers, architects, admins, QA and release and Engineering managers to deliver new innovative solutions on the Salesforce platform. Toast has ambitious plans for the future, and this role will assist in making them happen. About this roll* (Responsibilities) Spends majority of their time working on Salesforce related solution, design development tasks, requiring a high degree of technical expertise, like: Salesforce platform - Security, Sharing, Visibility, Data Model, Flows etc APEX- Triggers, Platform Event handlers, batch processes, Async processes, frameworks & patterns etc Salesforce CPQ configuration and implementation.Deep understanding of the nuances within the Quote-to-Cash domain. Web Services - Rest, SOAP, Authentication, Authorization, Patterns etc VF pages, Aura and Lightning Web components Mentoring, guiding and supporting team members on their assignments and be a bar raiser. Follows design, architecture and development best practices Performs code reviews and is actively involved in deployment processes Experience with GitHub tooling and PR process Follows appropriate review etiquette Passion for ensuring we deliver the highest quality code Actively involved in deployment processes Identification of affected components Merging of code with the rest of the code base Identification and resolution of merge conflicts Development of adequate tests that cover and validate code Assists in developing project estimates and plans for self and others Accurate sizing of stories based on SCRUM process On time delivery of work Timely escalation of blockers Proficiency troubleshooting issues Leverage Developer Console, Workbench and other troubleshooting tools Analyze Salesforce Debug Logs for errors and performance issues Proactively seeks out and keeps up-to-date on Salesforce technologies, related tools, and bes

Are you ready to do your life’s work at the heart of the autonomous revolution? NVIDIA’s SWQA organization is seeking a world-class Software QA Test and Tool Developer to join our Automotive Platform team, where the code you validate ensures the safety of millions on the road. In this role, you won't just be testing software; you will be architecting the security and reliability of the next generation of intelligent vehicles. We are looking for engineers who are as comfortable navigating low-level product architecture as they are deep-diving into complex product use cases with passion for quality. This is a high-impact, hands-on position focused on our industry-leading automotive products, offering a rare opportunity to influence the core of our tech stack. You will also build the tools and frameworks that define performance standards for systems running on Linux and QNX. What you’ll be doing: Design, execute, and automate comprehensive test cases and test scenarios to validate our automotive platforms using various test methodologies to identify and track actionable defects and track them to closure. Participate in deep-dive reviews of product requirements and technical designs, providing critical feedback to ensure features are built for testability and security from day one. Partner closely with project management, hardware teams, and software developers to provide rigorous technical analysis of bugs and publish data-driven statistical reports for global team members. Architect and maintain a distributed test automation framework capable of managing high-concurrency workloads across an extensive automation farm of hundreds of concurrent systems. Develop sophisticated test libraries and automation solutions to accelerate development cycles and expand automated test coverage for re

As a C++ lead software engineer, you design, build, and deliver high-performance, scalable software systems. This is a hands-on role: you spend your time in the code, combining deep technical expertise with mentorship as you build and run production-ready solutions. You are responsible for: Designing and building scalable solutions with a strong focus on performance, maintainability, and cross-component integration. Taking ownership of delivery from design to production, and living "you build it, you run it", so your team owns what it ships and keeps it reliable in production. Staying hands-on in the code while keeping delivery on track: unblocking the team, holding the bar on quality, and mentoring fellow engineers. Challenging and refining requirements with product analysts to ensure clarity, feasibility, and delivery readiness. Owning technical correctness, including performance and scalability. You shift quality left and reimagine how QA is done, building AI-based testing frameworks that deliver strong automation and fast feedback so issues surface early. This covers the full range of testing: performance, load, spike, soak, and security testing. Building observability into the software as a core principle, so your team can run it with confidence and catch issues before customers do.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role We are seeking an experienced and proactive Enterprise Applications QA Engineer with a strong focus on CRM and Finance systems. This role is ideal for a candidate who has a passion for quality, accuracy and efficiency. You will play a critical role in affirming the quality of various enterprise applications especially those supporting sales, marketing, finance and accounting. What will do Plan, Build & Execute Functional, System & Regression Testing Document, maintain and execute comprehensive test scenarios and test cases Identify and create detailed test cases for requirements Collaborate with BS