Performance Qa Team Lead Jobs

About the job Explore how a next-generation AI architecture behaves from rack scale to data centre scale. As a Senior Systems Engineer, you will investigate a novel AI computing architecture under demanding real-world workloads. You will work on problems where answers aren't readily known, turning curiosity into measurable evidence. You will design experiments, benchmark representative AI workloads and explore how hardware components and software interact at scale. When behaviour is unexpected, you will turn this into new measurements. Your work will help infrastructure engineers, architects and application specialists understand system behaviour, performance, scalability and reliability across the stack. You will also help develop tooling and automation to collect, analyse and visualise system metrics. You do not need to be an AI expert. You will need strong judgement, curiosity and a clear preference for evidence over opinion. You will love this role if you are someone who takes initiative, questions assumptions and enjoys working in areas where the answers are not yet known. The team and culture The System QA team is distributed across multiple locations. We work hard to stay connected and collaborate closely. Our daily team meetings feel more like a virtual coffee break than a formal status update with space to share ideas, ask questions, discuss discoveries and solve problems together. We value trust, autonomy and openness, and we understand that great engineers don't all follow the same career path. What matters is the quality of your work, your curiosity, and your willingness to explore challenging problems. You will have regular 1:1s with your people manager where you will have the opportunity to discuss things that matter to you. You will have dedicated time each week to focus on your CPD. The technical lead will provide direction and help set priorities, but everyone in the team is there to support each other. One of our core principles is tha

Salary Range: (Determined during interview process, based on technical fit for each level of role) Staff Engineer - PLN 350,700 - 474,400 + Benefits + Equity Senior Engineer - PLN 260,400 - 352,200 + Benefits + Equity Subject to alignment to the responsibilities and duties of the role. Location: Gdańsk - Hybrid Working Policy - 3 Days per week in office About the job Explore how a next-generation AI architecture behaves from rack scale to data centre scale. As a Senior Systems Engineer, you will investigate a novel AI computing architecture under demanding real-world workloads. You will turn complex system behaviour into measurable evidence. You will design experiments, benchmark representative AI workloads and explore how hardware components and software interact at scale. When behaviour is unexpected, you will turn uncertainty into new measurements. Your work will help infrastructure engineers, architects and application specialists understand performance, scalability and reliability across the stack. You will also help develop tooling and automation to collect, analyse and visualise system metrics. You do not need to be an AI expert. You will need strong judgement, a clear preference for evidence over opinion and a desire to explore complex systems beyond the obvious. The team and culture The System QA team is distributed across multiple locations so we work deliberately to stay connected. Daily team meetings create space to share ideas, ask questions, discuss findings and solve problems together. You will have regular 1:1s with your people manager where you will have the opportunity to discuss things that matter to you. You will have dedicated time each week to focus on your CPD. The technical lead will provide direction and help set priorities, but everyone in the team is there to support each other. Decisions are guided by evidence, clear communication and a willingness to challenge assumptions. Your manager will trust you to follow the evidence w

NVIDIA is the world leader in GPU Computing. We are passionate about markets including gaming, automotive, professional vision, HPC, datacenters and networking in addition to our traditional OEM business. NVIDIA is also well positioned as the ‘AI Computing Company’, and NVIDIA GPUs are the brains powering modern Deep Learning software frameworks, accelerated analytics, modern data centers, and driving autonomous vehicles. We have some of the most experienced and dedicated people in the world working for us. If you are dedicated, forward-thinking, and if working with hard-working technical people across countries sounds exciting, this job is for you. We are now looking for a Software QA Test Development Engineer, you will collaborate with multi-functional groups. SWQA test developer engineer at NVIDIA is responsible for test planning, execution, and reporting, you will also write scripts to automate testing, design and develop tools for QA team, or develop integration tests for validation, so QA engineer can improve productivity or optimize test plan. As a SWQA test developer, you must identify weak spots and constantly design better and creative test plans to break software and identify potential issues. You will have a huge impact on the quality of NVIDIA's products. What You’ll Be Doing Analyze requirements and design test matrices covering functionality, performance, and edge cases. Develop test plans and cases; build and maintain automated test suites (API / UI / CLI / E2E) in Python. Leverage AI-powered tools and agentic workflows to accelerate test generation, triage, and root cause analysis. Manage the full bug lifecycle — filing, reproduction, and driving multi-functional collaboration to resolution. Reproduce and verify customer-reported issues to ensure quality before release.

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - United States About the Role As we grow into banks and expand globally, quality is becoming increasingly important. We're looking for a Senior Manager, Quality Engineering to own quality across our platform and our customer-facing delivery. You will lead a globally distributed QA team across web, mobile, and manual testing, and set the standards, strategy, and governance that make our quality credible to banks: documented test plans, coverage metrics, release gates, and audit-ready evidence. You'll partner closely with Engineering, Professional Services, a

We are seeking a highly skilled and hard-working Senior Test Developer / test engineer to join our multifaceted Enterprise Software QA team. This role offers an outstanding opportunity to leave your mark on the design, construction, optimization and testing of large-scale infrastructure for various foundational NVIDIA unified cloud services and data center offerings. If you are a dedicated engineer with strong expertise in cloud infrastructure and distributed systems and want to apply your skills with AI tools, this role could fit you perfectly. You will thrive in an exciting, innovative environment. What you'll be doing: Work with development teams on test plans for all layers of SW stack for cloud infrastructure, execution, reviews, failure analysis and assessing overall quality and risk. Work with customer PMs on software issues including technical feedback from OEMs and CSPs. Develop key benchmarks to track execution and deploy process improvements to improve efficiency Leverage AI skills to expedite the test scope, test plan, execution and automation workflows. Lead NVIDIA Cloud and Data Center bring up activities which will involve validation, reporting, working with engineering to debug issues, providing design input at times, adding coverage in different areas. Design, develop and maintain CI/CD pipelines for continuous testing in cloud environments when needed. Perform performance, scalability, and reliability testing of cloud services. Implement and maintain test environments in cloud platforms such as AWS, Azure, or Google Cloud. Supervise the infrastructure to alert on significant events, ensuring the highest level of system performance and reliability. Work with various different partner teams to ensure availability of clusters to test on and take the lead in resolve all issues. Working with tea

Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. Enablement priorities are set in partnership with the Regional Manager; the Manager owns execution end to end within that scope and brings recommendations when scope needs to change. This is a hands-on leadership role: assess the landscape, prioritize, build the plan, lead a small team, and deliver results, working cross-functionally with Regional Managers, Team Managers, SMEs, and WFM. Key Responsibilities Own the enablement function end to end — assess gaps, prioritize initiatives, and drive them to completion within scope agreed with the Regional Manager; surface recommendations when scope should change. Onboarding & curriculum — own the end-to-end onboarding for new Support Specialists; design, build, and continuously improve structured training that reflects current workflows, tools, and contributor-experience standards, so agents ramp quickly and confidently. Coaching & development — build and maintain ongoing training across all tiers; partner with Team Managers to close skill gaps with targeted interventions that translate into performance improvement. Quality assurance — own the QA program: scorecard design, calibration, audits, and reporting; keep QA consistent, fair, and actionable, and require that quality feedback cite a current source document. Knowledge base / SSOT — own the support knowledge base and its review cadence so guides stay accurate and current, and retire stale content. Team leadership — lead, develop, and manage a small team of Enablement & QA Specialists; set priorities, coach, and keep the team unblocked and accountable to high-quality output. Cross-functional part

MongoDB is seeking a Director, Web Platform & Technology to define the technology strategy, architecture, and delivery model for mongodb.com, our primary digital experience. This leader will drive the evolution of the platform as we migrate to Adobe Experience Manager (AEM), modernize our software development lifecycle, improve performance and scalability, and establish the technical foundation for personalization, experimentation, AI-enabled workflows, and product-led growth. Leading a cross-functional team of Product Managers, Web Engineers, and specialized contractors (Business Analysis, QA, Scrum Master), this role will champion AI adoption across the web development lifecycle while delivering a best-in-class developer experience and partnering closely with design, marketing, and product teams to maximize business impact. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Main Responsibilities Platform Strategy & Ownership: Define the long-term vision, architecture, roadmap, and operating model for MongoDB's web platform, aligning technology investments with marketing, growth, and business objectives AEM & Digital Experience: Lead the migration to and evolution of Adobe Experience Manager while integrating Adobe Experience Cloud capabilities to support personalization, content operations, search visibility, and scalable content delivery Engineering Excellence: Establish modern engineering practices spanning Agile delivery, CI/CD, release management, quality assurance, automation, documentation, accessibility, security, and technical governance to accelerate delivery and reduce technical debt Team Leadership: Lead globally distributed engineering teams and contractor partners, building high-performing delivery models and fostering technical excellence and accountability AI & Innovation: Identify, pilot, and operationalize AI capabilities—including generative AI, conversational experiences, workflow

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . About the team Dialpad's Contact Center QA team owns the quality of the AI-driven services behind our customer engagement platform. We validate that complex features like AI Routing, Digital Agents, and real-time Analytics are genuinely enterprise-grade in scale, reliability, and performance. And we go further, working cross-fun

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . About the team Dialpad's Contact Center QA team owns the quality of the AI-driven services behind our customer engagement platform. We validate that complex features like AI Routing, Digital Agents, and real-time Analytics are genuinely enterprise-grade in scale, reliability, and performance. And we go further, working cross-fun

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Principal Execution and Quality Validation Engineer will be responsible for driving validation execution, automation, product quality, and release readiness across Graphcore silicon and platform technologies. The role combines deep expertise in hardware validation, test automation, and quality engineering with a strong focus on execution excellence. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will develop scalable validation methodologies, improve test coverage and execution efficiency, and ensure products meet the highest standards of functionality, reliability, and performance before customer deployment. As a recognized technical leader within the validation organisation, this role will influence validation strategies, automation roadmaps, and quality practices across multiple projects and engineering disciplines. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, te

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Staff Software Engineer, Mobile QA to join the App Infra team within the Consumer & Business group. The team is leading the greenfield native rewrite of Coinbase's retail mobile app in Swift and Kotlin, replacing the existing React Native codebase to deliver a significantly faster experience for millions of customers. As we do so, we need to reinvent our mobile release process from the ground up to ensure each release passes rigorous quality gates before reaching customers. You'll set Coinbase’s Frontend quality bar, translating org-level strategy into the test infrastructure and operational practices that ~30 product teams depend upon. What you'll do: Own the technical strategy for mobile QA infrastructure across the native rewrite, operating at depth across the team's codebases and designing operational practices that lower maintenance and operational overhead while raising release quality. Build and scale automated test systems for recurring regression testing. Before asking for additional headcount, you set and refine what gets automated versus what stays human across regression, performance validation, and release readiness gating. Lead the QA readiness workstream for the phased rollout, driving clarity across success metrics, resourcing, and operations. Guide when to invest more testing resources and when to pull back as quality gains

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Software Engineer, Mobile QA to join the App Infra team within the Consumer & Business group. The team is leading the greenfield native rewrite of Coinbase's retail mobile app in Swift and Kotlin, replacing the existing React Native codebase to deliver a significantly faster experience for millions of customers. You'll own the test infrastructure and processes that ensure every native release meets an uncompromising quality bar. You’ll build automated regression frameworks directly into the AI-assisted code generation loop so defects are caught at commit time, not after. What you'll do: Own the design and implementation of automated regression test suites for native iOS and Android builds, setting the project-level quality bar through code reviews, test standards, and trade-off analysis that teammates and partners trust. Build test infrastructure integrated into the AI code generation cycle, enforcing automated test and performance verification at commit time and defaulting to automation where manual steps currently slow the team. Partner with mobile engineers to close coverage gaps, eliminate flaky tests, and fix the slow debugging workflows the team has learned to tolerate. Architect the QA strategy for the greenfield rollout, solving high-complexity problems around catching regressions while supporting urgent last-minute changes from prod

POSITION SUMMARY: Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely. PRIMARY RESPONSIBILITIES: • Responsible for day-to-day staffing / scheduling / setting up sample run schedules. • Ensures production work is consistently completed according to department goals. • Ensures all case samples are processed and accounted for. • High proficiency working within one or more laboratory information systems to ensure all relevant data is correct. • Monitors cases reaching promised TAT and identify issue / cause / reason for those cases. Work with managers and other departments as needed to prevent future incident. • Updates SOPs to accurately reflect current practices and works with manager and Document Control / QA / Training team to make effective. • Monitors team members to ensure adherence to SOPs and safety procedures • Oversees training for new hires: works in conjunction with lead to train new hires. • Investigates / follows up on lab errors ( NCR ) . • Assists manager in initiating and completing CAPAS. • Handles employee issues. Collaborates with Manager to resolve issues. • Ensures alignment with team for reasoning behind instructions / processes, changes that are made, why certain ideas cannot be implemented effectively. • Meets regularly with individual team members to discuss goals and progress. • Responsible for staff performance reviews. • Plans and leads shift meetings • Adheres to Departmental Expectations • Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action. • Go-to person when manager is not present . • May assist lab team in day to day tasks • Keeps team morale up and maintains professionalism of team members, including by acting as role model. • Approves timecards an

Manager Customer Support EMEA Location: Cork, Ireland (office-based). The Manager, Customer Support role is responsible for all aspects of customer post-sales support to our customers and partners. The support team is responsible for handling support requests using the follow-the-sun model in the EMEA region and provide support for other geographies such as APAC and Americas requesting assistance. As a Support Manager, your passion for exceeding customer expectations will flourish as you lead a team of high caliber Support Engineers in delivering exceptional customer experience to our global customer base. You will be responsible for the management, professional growth and development of the team. As a key member of the leadership team you are also responsible for delighting our customers, developing excellent staff and achieving both tactical and strategic business development objectives. This role requires a high level of professional communication to all stakeholders. The Manager of Customer Support is also responsible for short and long-term performance management of his/her direct reports, including managing individual operational indicators, written performance reviews, and career planning. Responsibilities include: Implement the service delivery strategy defined by the organisation. Manage the business and operational excellence of our customer support organisation Ensure that quality and service delivery standards are met and exceeded Collaborate with other organisation such as Sales, Marketing, Operations, Engineering, QA, and IT to improve overall customer satisfaction objectives Manage the support operations and performance activities, customer satisfaction Drive operational improvements as it relates to customer satisfaction Represent the Services functions as necessary on product teams and in various other Rubrik decision-making forums Evaluate and develop staff Manages the activities of a group/department of technical support engineers and leads Closel

About Us: Future is building a personalized guidance system for lifelong health. We help people understand what to do next for their body, goals, and stage of life — then support them in turning those decisions into sustained behavior change. By combining AI, human expertise, personal health data, and accountability, Future helps members improve performance today while building the resilience, capacity, and healthspan they need for decades to come. About the Role As a Health Coach Manager, you’ll lead a team of Board Certified Health Coaches while helping define and scale the future of Future’s Health Coaching experience. This role combines people leadership, operational excellence, and learning & development. You’ll be responsible for coaching a high-performing team, creating scalable training and quality programs, and partnering closely with Product, Clinical, and Operations to continuously improve the member experience. This is a hands-on leadership role for someone who has both managed Board Certified Health Coaches and has experience building learning programs, workshops, and coaching frameworks. What You’ll Do Lead & Develop Coaching Teams Lead, coach, and develop a team of Board Certified Health Coaches through regular 1:1s, QA reviews, and performance management. Uphold Coaching Standards & Quality Design and deliver onboarding, continuing education, workshops, and learning experiences that improve coaching quality. Develop SOPs, coaching frameworks, QA rubrics, and best practices to create a consistent, scalable member experience. Drive Operational Excellence Analyze coaching performance and member outcomes to identify trends and drive continuous improvement. Lead operational initiatives that improve coaching quality, efficiency, and member outcomes. Champion Cross-Functional Partnership Partner with Product, Clinical, Analytics, and Operations to shape the Health Coaching service offering and coach tooling. Mentor other leaders and contribute t