Phone Number Operations Specialist Jobs

The Managed Services Analyst II role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. Principle Duties and Responsibilities: Support accounts as the operational point of contact between customers and internal service delivery teams. Analyze dashboards compiling account health, service utilization, and operational metrics to report insights and support customers, aimed at improving their overall account health and experience. Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers when beneficial — while applying working knowledge of internal and external processes. Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions; identify and escalate repetitive issues, and resolve escalations as required. Proactively maintain and contribute to team reference materials. Train and mentor MSA I team members on customer communication and engagement standards. Support increased adoption of GHX's recommended practices through daily customer interactions. Required Skills: Ability to recognize problems, gather information, and escalate to leadership when necessary. Internet savvy and computer literacy with proficiency in Microsoft Office applications. Must be able to follow documented process and be detail oriented. Strong accountability and integrity due to sensitive nature of information. Strong customer support skills. Clear and effective verbal, written, and presentation skills. Ability to regularly meet or exceed KPI and QA standards. Ability to grow and adapt to changing guidelines or processes. Ability to prioritize, multitask, and carry out projects correctly in a timely manner.

Primary Responsibilities: Works closely with hiring managers to understand the requirements of each assigned role and creates the requisition in the Applicant Tracking System. Identifies, attracts, and engages potential candidates using various channels and methods to find individuals who meet the qualifications and requirements of the assigned open jobs. Manages job postings for assigned roles through various job portals, career sites, social media, and networking tools. Reviews resumes and applications to identify qualified candidates who meet the hiring criteria. Conducts initial phone screens, in-person interviews or virtual interviews to assess candidates' qualifications and suitability for the role Ensures that all mandatory information and documentation is entered and uploaded into the Applicant Tracking System. Loads and tracks open roles in the Applicant Tracking System. Manages the Applicant Tracking system by cleaning and updating the records based on the reporting/metrics requirements. Proactively identifies and recruits passive job seekers. Develops and retains relationships with candidates and referrals. Builds and maintains a comprehensive candidate pipeline that addresses all/any resource needs. Builds strong strategic relationships with hiring managers and teams, handle a diverse set of roles/positions, and able to manage competing priorities. Maintain confidentiality of HR information. Other TA related projects/tasks as assigned. Candidate Profile: Bachelor’s / Master's degree required or a combination of education, experience, and/or skills with 3-5 years of experience in candidate recruiting. Experience working with Agencies and diverse Recruiting partners to identify best fit candidates. Proficient in MS Office (Word, Excel, Outlook). Strong recruiting experience within Life Sciences industry is required. Good verbal and written language skills in English. Ability to be discreet and handle confidential and sensitive information. Stro

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Life Insurance Sales at Policygenius... Tired of cold calling and building a book of business before applying your insurance subject matter expertise? Our Remote Life Insurance Sales Associate role is on the front lines of the Policygenius customer experience: managing all inbound leads via phone for prospective life insurance customers, and ensuring they get the coverage they need (and feel good about the process) all while working remotely! Our sales team thrives on collaboration, creative competitions, and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based. With high earnings potential for our top performers and an incredibly collaborative environment, this team is perfect for someone who is competitive but eager to have a supportive team around them. USA - Remote Individuals who reside in Alaska, California, Colorado, Montana, New York, Nevada, and Rhode Island are not eligible for this remote role. WHAT YOU’LL DO: Serve as the first point of contact for prospective customers via the phone Demystify the industry jargon and make life insurance easy to understand Use a consultative sales approach to guide customers through the application process Work closely with sales teammates to solve complex

Blue Link Wireless, An Authorized Retail of AT&T Full-Time | Base Pay, Uncapped Commission Paid 3-Week Training Provided. No Wireless Experience Required. About the role: Your phone is where you bank, shop, talk, stream, and navigate. It is not a luxury; it is infrastructure. As a Sales Advocate at Blue Link Wireless, an Authorized Retailer of AT&T, you are the person who helps customers find the right device and plan to make all of that work. This is real sales: conversations, problem-solving, and closing. Not register-watching. If you are naturally curious, great with people, and motivated by results you can see on your paycheck, BLW wants to hear from you. Your effort = your earnings: Base pay is just the floor. Commission is where this gets interesting. Top performers earn significantly more, and BLW will teach you exactly how to get there during your fully paid 3-week training. You might be a fit if: You can hold a real conversation with anyone, from first-time phone buyers to small business owners You pick up new tech fast (iPads, POS systems, carrier apps) with no hand-holding needed Monthly goals motivate you rather than stress you out You listen to the customer first and sell second; the best solution wins the sale What your day actually looks like: Engage walk-in customers and guide them through device and plan decisions Hit and beat monthly sales targets through product knowledge and genuine connection Stay current on the latest AT&T products, promotions, and devices Occasionally represent the brand at community events Bring positive energy to the floor and help shape a store culture worth showing up for Handle service and sales needs with honesty and care; every interaction counts Flexibility to work at nearby locations as needed Availability for evenings, weekends, and holidays What you need: 18 years of age or older High school diploma or GED Authorized to work in the U.S. Ability to pass a background check Strong communicator, written and

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Community Health Worker Company: Oak Street Health Role Description: The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful. CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Core Responsibilities: Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs Manage patient referrals defined by the care team & collaborate with the Medical Social Work

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Community Health Worker Company: Oak Street Health Location: 222-19 Linden Blvd Jamaica, NY 11411 Role Description: The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful. CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Core Responsibilities: Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs Manage patient referrals defined by

The Product Manager, Mobile shapes the strategy, roadmap, a value delivery of the Topgolf app, setting direction for how offerings and initiatives from across the business come to life on mobile. You'll partner closely with mobile product domain team members, and collaborate cross-functionally with other teams and departments to deliver a great mobile experience for our guests. Location & Travel This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote. Includes up to 5% travel for team offsites or venue visits. About the Role At Topgolf, many roads lead through one place: the mobile app. Whenever the business plans to ship something new, someone has to decide what that means for mobile, and why it matters to the guest holding the phone. That's you. You'll own the roadmap: deciding what gets built, in what order, and what success looks like, grounded in what's best for the business and most valuable for our guests. This is a fast-moving environment, and we need someone who can make confident calls and adjust course thoughtfully as new information comes in. Job Responsibilities Own and prioritize the mobile app roadmap so every shipped feature earns its place by solving a real guest need or business objective Define and communicate product vision, strategy, and roadmap to internal teams and stakeholders, including tradeoffs and decisions along the way Lead design and engineering toward shipped outcomes without formal authority over those teams Translate business goals, user feedback, market trends, and competitive analysis into prioritized initiatives with clear success metrics, and write specs and initiative briefs used directly by designers and engineers Convert the need to understand a feature's performance into concrete analytics measurements and goals, then use that data t

Blue Link Wireless, An Authorized Retail of AT&T Full-Time | Base Pay, Uncapped Commission Paid 3-Week Training Provided. No Wireless Experience Required. About the role: Your phone is where you bank, shop, talk, stream, and navigate. It is not a luxury; it is infrastructure. As a Sales Advocate at Blue Link Wireless, an Authorized Retailer of AT&T, you are the person who helps customers find the right device and plan to make all of that work. This is real sales: conversations, problem-solving, and closing. Not register-watching. If you are naturally curious, great with people, and motivated by results you can see on your paycheck, BLW wants to hear from you. Your effort = your earnings: Base pay is just the floor. Commission is where this gets interesting. Top performers earn significantly more, and BLW will teach you exactly how to get there during your fully paid 3-week training. You might be a fit if: You can hold a real conversation with anyone, from first-time phone buyers to small business owners You pick up new tech fast (iPads, POS systems, carrier apps) with no hand-holding needed Monthly goals motivate you rather than stress you out You listen to the customer first and sell second; the best solution wins the sale What your day actually looks like: Engage walk-in customers and guide them through device and plan decisions Hit and beat monthly sales targets through product knowledge and genuine connection Stay current on the latest AT&T products, promotions, and devices Occasionally represent the brand at community events Bring positive energy to the floor and help shape a store culture worth showing up for Handle service and sales needs with honesty and care; every interaction counts Flexibility to work at nearby locations as needed Availability for evenings, weekends, and holidays What you need: 18 years of age or older High school diploma or GED Authorized to work in the U.S. Ability to pass a background check Strong communicator, written and

The Position CallRail is looking for a Senior Product Manager to own one of our most important integration domains — either our ad platform integrations (Google Ads, Microsoft Advertising, Meta) or our CRM integrations (Salesforce, HubSpot, and the vertical systems our customers run their businesses on). These integrations are where CallRail's data becomes real value for customers: closing the loop between a phone call and the ad that drove it, or pushing conversation intelligence into the system a sales team actually works in. You'll lead the strategy for your domain and own that surface end to end, and partner with the other integrations PM on the shared patterns — data sync, authentication, webhooks, and third-party APIs — so the portfolio stays coherent. Your integrations are also the foundation other teams build on — including Voice Assist , where what our AI agents can do for a customer depends directly on what your integrations can read and write. We're looking for someone who is genuinely AI-fluent — both in how they work and in what they build. The integration landscape is changing fast: platforms are exposing agent-accessible interfaces, customers expect setup and mapping to be intelligent rather than manual, and the PMs who move fastest are the ones using AI as a daily tool rather than a talking point. You don't need to be an ML engineer. You do need to reach for AI first and have opinions about where it helps and where it doesn't. This role suits a self-motivated PM who thrives at both setting product direction and rolling up their sleeves to deliver results with engineering. What You'll Do Own your integration domain Define and own some of our largest core integrations, aligning them with business goals, customer needs, and strategic partnerships. Take the integrations customers already depend on past MVP — fill functional gaps, expand data coverage, and make them genuinely good rather than merely connected. Own how customers experience yo

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - Processes prior authorization requests received by phone, fax, or electronically and utilizes various computer resources, existing criteria, and medication guidelines to perform clinical research to support prior authorization reviews. - Proactively completes prior authorization approvals and denials that are due to expire and maintains complete, timely, and accurate documentation. - Reviews potential prior authorization denial language to ensure NCQA requirements are met. - Follows prior authorization workflow, policies, and procedures during the course of the workday. - Answers a potentially high volume of prior authorization inquiry calls from provider's offices, pharmacies, and internal partners and uses various computer resources to communicate prior authorization status or decisions. - Maintains a balance of productivity, quality and timeliness of work. - Participates in training and continuing education as required. - Participates in team/departmental meetings as required. - Excellent attendance is a must. - Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation, recognizing medical terminology, and navigating multiple computer resources to document conversations and prior authorization decisions. - Successful pharmacy technicians will possess good written and verbal communication

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - Processes prior authorization requests received by phone, fax, or electronically and utilizes various computer resources, existing criteria, and medication guidelines to perform clinical research to support prior authorization reviews. - Proactively completes prior authorization approvals and denials that are due to expire and maintains complete, timely, and accurate documentation. - Reviews potential prior authorization denial language to ensure NCQA requirements are met. - Follows prior authorization workflow, policies, and procedures during the course of the workday. - Answers a potentially high volume of prior authorization inquiry calls from provider's offices, pharmacies, and internal partners and uses various computer resources to communicate prior authorization status or decisions. - Maintains a balance of productivity, quality and timeliness of work. - Participates in training and continuing education as required. - Participates in team/departmental meetings as required. - Excellent attendance is a must. - Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation, recognizing medical terminology, and navigating multiple computer resources to document conversations and prior authorization decisions. - Successful pharmacy technicians will possess good written and verbal communication

Blue Link Wireless, An Authorized Retail of AT&T Full-Time | Base Pay, Uncapped Commission Paid 3-Week Training Provided. No Wireless Experience Required. About the role: Your phone is where you bank, shop, talk, stream, and navigate. It is not a luxury; it is infrastructure. As a Sales Advocate at Blue Link Wireless, an Authorized Retailer of AT&T, you are the person who helps customers find the right device and plan to make all of that work. This is real sales: conversations, problem-solving, and closing. Not register-watching. If you are naturally curious, great with people, and motivated by results you can see on your paycheck, BLW wants to hear from you. Your effort = your earnings: Base pay is just the floor. Commission is where this gets interesting. Top performers earn significantly more, and BLW will teach you exactly how to get there during your fully paid 3-week training. You might be a fit if: You can hold a real conversation with anyone, from first-time phone buyers to small business owners You pick up new tech fast (iPads, POS systems, carrier apps) with no hand-holding needed Monthly goals motivate you rather than stress you out You listen to the customer first and sell second; the best solution wins the sale What your day actually looks like: Engage walk-in customers and guide them through device and plan decisions Hit and beat monthly sales targets through product knowledge and genuine connection Stay current on the latest AT&T products, promotions, and devices Occasionally represent the brand at community events Bring positive energy to the floor and help shape a store culture worth showing up for Handle service and sales needs with honesty and care; every interaction counts Flexibility to work at nearby locations as needed Availability for evenings, weekends, and holidays What you need: 18 years of age or older High school diploma or GED Authorized to work in the U.S. Ability to pass a background check Strong communicator, written and

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - Processes prior authorization requests received by phone, fax, or electronically and utilizes various computer resources, existing criteria, and medication guidelines to perform clinical research to support prior authorization reviews. - Proactively completes prior authorization approvals and denials that are due to expire and maintains complete, timely, and accurate documentation. - Reviews potential prior authorization denial language to ensure NCQA requirements are met. - Follows prior authorization workflow, policies, and procedures during the course of the workday. - Answers a potentially high volume of prior authorization inquiry calls from provider's offices, pharmacies, and internal partners and uses various computer resources to communicate prior authorization status or decisions. - Maintains a balance of productivity, quality and timeliness of work. - Participates in training and continuing education as required. - Participates in team/departmental meetings as required. - Excellent attendance is a must. - Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation, recognizing medical terminology, and navigating multiple computer resources to document conversations and prior authorization decisions. - Successful pharmacy technicians will possess good written and verbal communication

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Help Desk Support Specialist provides IT assistance, primarily over the phone, serving as the front line of support for an array of business applications. The Level 1 technician is also the first point of escalation for all IT related inquiries supporting employees, contractors, and clients of CVS Health. By partnering with end-users and IT teams, the technician assists in ensuring all incidents are analyzed and resolved within the agreed time frames. Team collaboration is paramount to ensure high quality solutions are delivered on a consistent basis. This individual is expected to operate within the IT Service Center Policies and Procedures while delivering an excellent customer service experience. The Help Desk Support Specialist expectations: Reliable and punctual attendance. 30&#43; WPM typing speed. Working within a fast-paced call center environment where the bulk of time is spent fielding inbound calls. Ability to diagnose and quickly resolve or escalate technical issues. Consistently adheres to defined Service Desk processes and procedures, and established call-center metrics. Excellent customer service & problem-solving skills with ability to communicate with and assist non-technical audiences with software and systems. Maintains an up-to-date understanding of the CVS knowledge base for supported products and departmental procedures.</

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Help Desk Support Specialist provides IT assistance, primarily over the phone, serving as the front line of support for an array of business applications. The Level 1 technician is also the first point of escalation for all IT related inquiries supporting employees, contractors, and clients of CVS Health. By partnering with end-users and IT teams, the technician assists in ensuring all incidents are analyzed and resolved within the agreed time frames. Team collaboration is paramount to ensure high quality solutions are delivered on a consistent basis. This individual is expected to operate within the IT Service Center Policies and Procedures while delivering an excellent customer service experience. The Help Desk Support Specialist expectations: Reliable and punctual attendance. 30&#43; WPM typing speed. Working within a fast-paced call center environment where the bulk of time is spent fielding inbound calls. Ability to diagnose and quickly resolve or escalate technical issues. Consistently adheres to defined Service Desk processes and procedures, and established call-center metrics. Excellent customer service & problem-solving skills with ability to communicate with and assist non-technical audiences with software and systems. Maintains an up-to-date understanding of the CVS knowledge base for supported products and departmental procedures.</