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Platform Infrastructure Engineer Jobs

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Explore current platform infrastructure engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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DeepIntent
📍 New York• $170K – $200K/yr
7mo ago

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: The Senior Director, Enterprise Sales will be responsible for cultivating high-value partnerships with pharmaceutical companies by integrating DeepIntent’s technology, data, and audience solutions into their commercial operations, marketing technology stacks, and customer engagement strategies. The Sr Director, Enterprise Sales has a deep understanding of how pharmaceutical companies leverage data, technology, and media to drive commercial success and a strong track record of developing JBPs that increase long-term revenue and integration depth. This role will work cross-functionally within pharmaceutical organizations, engaging with key teams responsible for: Marketing and Commercial Strategy – Driving digital transformation, omnichannel marketing execution, and audience engagement to optimize HCP and patient outreach. Sales and Commercial Operations – Overseeing field force effectiveness, sales enablement, and data-driven decision-making to improve brand performance and customer engagement. Data & Information Management – Managing commercial and real-world data strategy, including customer insights, identity resolution, and integration of external data sources into pharma’s analytics ecosystem. Customer Experience and Digital Intelligence – Optimizing the use of technology to create personalized, data-driven experiences that enhance engagement with healthcare professionals and patients. Technology and Innovation –

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Sierra
📍 San Francisco• Full-time• $180K – $390K/yr
7mo ago

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build enterprise-grade AI agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with customers : In the role, you will engage with all levels of our customers’ businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra’s agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the product roadmap : Work wi

typescriptreactai
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After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory. A day in the life (Responsibilities) Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market What you’ll need to thrive (Requirements) An entrepreneurial and feedback-driven mindset Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, flexible, and willing to navigate ambiguity Fluent in Spanish Lives in or in proximity t

aisalesforceCRM
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After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory. A day in the life (Responsibilities) Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market What you’ll need to thrive (Requirements) An entrepreneurial and feedback-driven mindset Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, flexible, and willing to navigate ambiguity Fluent in Spanish Lives in or in proximity t

aisalesforceCRM
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After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory. A day in the life (Responsibilities) Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market What you’ll need to thrive (Requirements) An entrepreneurial and feedback-driven mindset Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, flexible, and willing to navigate ambiguity Fluent in Spanish Lives in or in proximity t

aisalesforceCRM
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A
Amplitude
📍 San Francisco• Full-time• $167K – $251K/yr
7mo ago

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team As an AI analytics company, Amplitude partners with AI native startups to help them move faster from insight to product market fit and from product market fit to scale. Startups are a critical driver of our ecosystem and growth strategy. Our mission is to create new pathways for founders to discover Amplitude and adopt it early in their growth journey. We are looking for a strategic, ecosystem-driven leader to run and evolve Amplitude’s Global Startup and Venture Program. This person will shape how we engage founders, partner with VCs and incubators, and position Amplitude as the platform of choice for AI native startups worldwide. You will become an indispensable resource for founders navigating product market fit and growth, and a trusted partner across the AI startup ecosystem. As a Global Startup and Venture Program Lead,

gitrestai
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About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role As a Partner Care Advisor, you will be crucial in providing answers to merchant queries through phone, website and live chat related to Tamara’s services. This role will be based in our Cairo, Egypt office and is an on-site role. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success. Your responsibilities Answer inbound phone calls, Emails and respond to live chats in an efficient manner. Identify customer questions, concerns, and overall needs. Provide accurate an

customer service
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About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your role We're seeking Partner Care Advisors to join our team. In this role you will be crucial in providing answers to merchant queries through website and live chat related to Tamara’s services. This will be based in our offices in Cairo, Egypt. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success. Your responsibilities Answer inbound Calls, Emails and respond to live chats in an efficient manner. Identify customer questions, concerns, and overall needs. Pro

customer service
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D
Dialpad
📍 Austin• Full-time
7mo ago

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by ever

P
7mo ago

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for an AI Engineer to join the proAgent team and work on the systems that power our autonomous voice agents in live financial conversations. You'll work alongside a small, high-agency team where you will have real ownership over features and components from day one. This is a hands-on engineering role. You'll be de

typescriptpythonai
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GitLab
📍 United States• Full-time• Remote• $154.2K – $231.3K/yr
7mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Location: San Francisco, California An overview of this role As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing tea

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7mo ago

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje The Role This is one of the most critical and demanding roles at Prodigal. As an AI Deployment Lead, you are the person who takes an AI agent from a signed contract to a live, performing system and then keeps it getting better. You sit at the intersection of customer understanding, technical depth, and operational rigor. You own the outcome. Y

aiproject managementfinance
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Sierra
📍 Toronto• Full-time• C$180K – C$390K/yr
7mo ago

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Design and deliver production-grade AI agents : You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC) : You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You’ll work directly wit

typescriptreactai
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T
Taskrabbit
📍 San Francisco• Full-time• $170K – $225K/yr
7mo ago

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Prior to applying please note: W e are currently unable to provide visa sponsorship for this position (including H-1B, OPT, F1, CPT or other employment-based visas). Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future. This role is hybrid requiring 2 days in office at our San Francisco hub every Tuesday & Wednesday (located at 130 Sutter St, San Francisco, CA). About the Role Data Science plays a crucial role in driving impact at Taskrabbit. As a member of the team, you will help drive our business strategy forward through predictive insights. We are seeking a highly skilled and motivated Staff Data Scientist to join us, working closely with cross-functional teams from product, finance, engineering, risk and operations to provide data-driven insights and solutions that enhance our products and accelerate growth while minimizing marketplace losses.

pythonsqlgit
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S
Supabase
📍 Amer• Full-time• Remote
7mo ago

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Senior Postgres Engineer to join our Postgres Team and help maintain and expand the stability and functionality of our hosted Postgres offering . You’ll work closely with customers, partners, product, engineering, support and success, helping us maintain a secure, stable, performant, and functional Postgres foundation. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. This role also requires strong working overlap with Americas time zones due to production support and on-call responsibilities. What you'll own: Build and maintain PostgreSQL extensions in C and Rust, with a deep understanding of internals — parser, planner, WAL mechanics, and MVCC Diagnose and resolve issues in managed PostgreSQL deployments, including custom extension failures, core dump analysis, and performance bottlenecks Own idempotent deployment pipelines across thousands of running PostgreSQL instances, including testing and rollout strategies Manage complex extension ecosystems — compatibility, upgrade paths, and conflict resolution Work with PostgreSQL's background worker framework, shared memory management, and hook system to build reliable, scalable functionality Collaborate closely with customers, partners, product, engineering, support, and success teams to maintain a secure, stable, and performant Postgres foundation What you bring: Deep expertise in PostgreSQL internals - query planner, executor, and storage engine mechanics Proven experience building PostgreSQL extensions in both C and Rust Strong knowledge of PostgreSQL's permission model : RLS, roles, and grant systems Experience troubleshooting p

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