Platform Services Engineer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team powers the systems and services behind all of our user-facing applications, including Snowsight, Snowflake Intelligence, and new mobile experiences. Our mission is to build innovative backend services, developer tooling, platform infrastructure, and AI-powered capabilities that enable exceptional product experiences at scale. As part of our team, you’ll work across feature development, platform engineering, infrastructure, and internal tooling to support both end users and developers. We care deeply about building systems that are reliable, scalable, maintainable, and performant. Snowflake is a high-growth AI Data Cloud company, and we’re looking for exceptional engineers to help us scale the next generation of our platform. A key part of this is our work on our internal AI developer agent, which is designed to fundamentally democratize end-to-end web app development across all engineering teams by translating product specs and designs into a fully functional, production-ready features. AS A SENIOR SOFTWARE ENGINEER FOR THE APPS & EXPERIENCES PLATFORM TEAM, YOU WILL: Design, build, and operate scalable backend services and platform infrastructure that power Snowflake’s user-facing applications. Contribute across th

REQ ID - FEQ227R90 Location: Toronto, ON The Databricks Field Engineering team activates and accelerates the value our customers get from their data and AI. Major Enterprises in Canada are leveraging the Databricks Data Intelligence Platform to securely deliver AI’s potential to every audience, at scale. Our Field Engineering team is hiring a dynamic Solution Architecture leader who is not only focused on team culture but also can translate their team vision into a tangible and effective strategy in order to drive our customers’ data and AI experiences forward. Reporting to the Director of Field Engineering, the Manager, Field Engineering will help lead a team of SAs for the Commercial and Enterprise segment of Databricks’ Field Engineering team focused on the Financial Services Industry. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, and data science. Leading the technical split-focused team (70% pre-sales, 30% technical acumen/demonstrations), you will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market. The impact you will have: You will hire, train, grow and manage a team of Solutions Architects for a company in high-growth mode. Make your customers extremely successful with Databricks and provide outsized value to their businesses. You will maintain a robust hiring pipeline at all times. Establish relationships across the business to make your customers and team successful. Partner with sales leadership to hit sales and consumption targets and ensure customer success Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining a deep understanding of the technology stack. You will make sure that your team is continuously learnin

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team powers the systems and services behind all of our user-facing applications, including Snowsight, Snowflake Intelligence, and new mobile experiences. Our mission is to build innovative backend services, developer tooling, platform infrastructure, and AI-powered capabilities that enable exceptional product experiences at scale. As part of our team, you’ll work across feature development, platform engineering, infrastructure, and internal tooling to support both end users and developers. We care deeply about building systems that are reliable, scalable, maintainable, and performant. Snowflake is a high-growth AI Data Cloud company, and we’re looking for exceptional engineers to help us scale the next generation of our platform. A key part of this is our work on our internal AI developer agent, which is designed to fundamentally democratize end-to-end web app development across all engineering teams by translating product specs and designs into a fully functional, production-ready features. AS A SENIOR SOFTWARE ENGINEER FOR THE APPS & EXPERIENCES PLATFORM TEAM, YOU WILL: Design, build, and operate scalable backend services and platform infrastructure that power Snowflake’s user-facing applications. Contribute across th

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team powers the systems and services behind all of our user-facing applications, including Snowsight, Snowflake Intelligence, and new mobile experiences. Our mission is to build innovative backend services, developer tooling, platform infrastructure, and AI-powered capabilities that enable exceptional product experiences at scale. As part of our team, you’ll work across feature development, platform engineering, infrastructure, and internal tooling to support both end users and developers. We care deeply about building systems that are reliable, scalable, maintainable, and performant. Snowflake is a high-growth AI Data Cloud company, and we’re looking for exceptional engineers to help us scale the next generation of our platform. A key part of this is our work on our internal AI developer agent, which is designed to democratize end-to-end app development across all engineering teams by translating product specs and designs into fully functional, production-ready features. AS A SENIOR SOFTWARE ENGINEER FOR THE APPS & EXPERIENCES PLATFORM TEAM, YOU WILL: Design, build, and operate scalable backend services and platform infrastructure that power Snowflake’s user-facing applications. Contribute across the full development l

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Infrastructure Platform and Shared Services Team Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling. What you’ll be doing Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization. Build a world-class observability platform and monitoring capabilities enabled with self-service Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities. Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure) Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains. Perform engineering design evaluations and ensure the completion of projects within resource,

Role Overview The Associate Solutions Engineer is an early-career technical sales role designed for individuals who are passionate about technology, particularly AI, customer problem-solving, consultative selling, and customer experience transformation. The Solutions Engineering organization serves as the technical and business advisory arm of the Go-to-Market team, helping customers envision, validate, and realize the value of Talkdesk’s platform and AI innovations. Our mission is to bridge customer business challenges with transformative technology solutions that drive measurable outcomes and help Talkdesk fulfill its mission to rid the world of bad customer experiences. As an Associate Solutions Engineer, you will support the Solutions Engineering team in helping prospective and existing customers understand how Talkdesk solutions can improve customer experience, modernize contact center operations, and accelerate business outcomes. You will work closely with experienced Solutions Engineers, Account Executives, Customer Success, Product Management, Engineering, Marketing, Value Advisory, Enterprise Architecture, AI Solutions Engineering, Partner Engineering, Proposal Management, and Demo Engineering. This is a developmental role for high-potential early talent who are eager to build expertise in cloud contact center technology, AI-powered customer experience, automation, integrations, enterprise software, and consultative selling. The ideal candidate is curious, coachable, customer-focused, technically minded, and excited to grow into a trusted technical advisor. Key Responsibilities Partner with Solutions Engineers and Account Executives to support customer discovery, product demonstrations, and technical sales activities. Learn how to understand customer business challenges, contact center operations, technical environments, and transformation goals. Assist in preparing and delivering product demonstrations that show how Talkdesk can solve customer problems, im

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This senior individual contributor role reports directly to the Vice President, Partner Solution Engineering. You will act as the primary technical point of contact, supporting partners in establishing and scaling their Contact Center as a Service (CCaaS) and Customer Experience Automation (CXA) practices built around the Talkdesk platform. This role involves deep technical engagement, partner enablement, co-selling support, and providing technical thought leadership to ensure mutual partner and customer success across the assigned territories. Key Responsibilities Partner Enablement & Practice Development Lead Technical Enablement: Design and execute comprehensive enablement plans to educate partner Solutions Architects and Sales Engineers on the Talkdesk value proposition, product architecture, competitive differentiators, and roadmap. Partner Center of Excellence: Support the development of Partner Competency Centers by coaching on effective technical discovery, platform demonstrations, and proof-of-concept (POC) execution. Domain Expertise: Develop and maintain deep domain expertise in the regional Partner landscape, understanding their current go-to-market (GTM) strategy, areas of focus, and identifying new opportunities for expansion. Co-Selling Support & Technical Leadership Agentic AI Focus: Provide technical expertise on Agentic AI solutions within the contact center, including prompt engineering, RAG implementations, tools integration, and guardrail best practices. Customer Engagement: Provide technical oversight, guidance, and direct assistance to Partner sales teams in understanding complex customer business and technical requirements, use cases, and solution d

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join our Everpure FlashBlade engineering team in Prague to build backend services that power our high-performance, distributed storage platform. Your mission is to take ownership of production systems that drive reliability, scalability, and seamless orchestration for global customers. You will solve complex distributed-systems challenges and collaborate with cross-functional engineering teams across Prague and the US. This role empowers you to shape core architecture and directly impact the Everpure Platform's developer experience in a fast-paced environment. WHAT YOU’LL DO Design and architect scalable backend services and platform components to enhance orchestration and resiliency across the Everpure Platform. Develop and maintain distributed systems capable of operating flawlessly under high concurrency, scale, and failure scenarios to maximize customer reliability. Create clean, stable APIs and evolve service interfaces that provide a seamless developer experience and ensure long-term system maintainability. Partner with engineering and product teams across global offices to drive infrastructure projects from initial design through production support and quality improvement. WHAT YOU BRING Proven expertise in software engineering fundamentals, specifically designing, building, and deploying backend or system-level components in production environments. Proficiency in Python, Go, or another object-oriented pro

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Senior Software Engineer on the Security Engineering team at Harvey, you'll build and operate the foundational security services every other engineer at Harvey depends on: encryption and key management, public key infrastructure (PKI), secrets management, identity and access, and the tooling that makes the secure path the fast path. You'll design these systems, write the code, run them in production, and own the results. Agentic systems make this harder than it is at a typical SaaS company: when an AI agent acts on a user's behalf against their most sensitive documents, protecting data, credentials, and execution boundaries becomes essential to every workflow. Security at Harvey is an engineering discipline, not a gatekeeper function. We build platforms and librar

WordPress VIP is the world’s leading enterprise content management platform. We help the world’s largest companies—including Meta, Salesforce, and Disney—create innovative digital experiences with WordPress. We are hiring a Director of Professional Services to run our Professional Services delivery organization. You will own the day-to-day operation of a team that handles migrations, implementations, and custom engagements for some of the most complex enterprise WordPress deployments in the world. The role reports to the VP of Customer Experience (CX) as part of the CX Senior Leadership Team. You’re walking into a team with real delivery capability and an established customer base. The work now is sharper: a tighter service menu, faster time-to-value, a delivery model that can flex to what enterprise customers actually need—and an organization that increasingly runs on AI. Professional Services at WordPress VIP is a revenue-generating business. The person in this seat owns that commercial result, not just the delivery quality behind it. Responsibilities Build an agentic Professional Services organization—one where AI augments delivery, accelerates time-to-value, and creates capacity for higher-complexity work. Build Professional Services into a growth lever: identify expansion opportunities within active engagements, and partner with Account Management and Sales to turn delivery relationships into commercial ones. Lead a Professional Services team of engineers and delivery managers, delivering migrations, implementations, and custom engagements for enterprise customers. Own delivery quality end-to-end: project health, escalation management, customer outcomes, and on-time, on-scope execution. Build and maintain a clear menu of established service offerings, so Sales can sell them, customers can buy them, and the team can deliver them consistently. Meet customers where they are. Not every engagement fits a playbook, and this role requires the judgment to scope and run

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We want you to join us full-time as a Staff Backend Engineer. You will work remotely first (from Central & Eastern Europe) , but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague . The Pulsar team builds platform and admin services that all Bloomreach SaaS products rely on. In your first year, you’ll develop features used by thousands of customers and deliver fast, consistent, and high-energy (but low-drama) product releases. We all work remotely from the US, India, and Europe. Examples of our services: Central services to publish Model Context Protocol APIs for external AI agents Multi-product customer provisioning and licensing orchestration Integrated user management, authentication, and authorization High-availability, centralized configuration m

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We want you to join us full-time as a Staff Backend Engineer. You will work remotely first (from Central & Eastern Europe) , but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague . The Pulsar team builds platform and admin services that all Bloomreach SaaS products rely on. In your first year, you’ll develop features used by thousands of customers and deliver fast, consistent, and high-energy (but low-drama) product releases. We all work remotely from the US, India, and Europe. Examples of our services: Central services to publish Model Context Protocol APIs for external AI agents Multi-product customer provisioning and licensing orchestration Integrated user management, authentication, and authorization High-availability, centralized configuration managem

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As Qualia embarks on its next phase of growth, we are seeking a Technical Support Engineer for our Resware product, which is used by leading companies in the title insurance and settlement services industry. You understand infrastructure, are not afraid of looking at stack traces, logs, or code, and can walk customers through complex issues and provide them with a clear path to resolution. You are driven by providing successful outcomes for our customers, and do not give up easily. The Technical Support Engineer independently owns technical cases from first response through resolution and performs installations, upgrades, and migrations of the Resware platform and associated services. The Engineer will build a deep understanding of the product and its customer environments, make sound judgment calls on priority and escalation, and serve as a trusted technical point of contact for customers and internal teams alike. This function is proactive in nature and is designed to deliver a higher level of partnership with the customer. RESPONSIBILITIES Own technical support cases end to end, from triage through resolution, including those for key accounts, and prioritize a mixed queue of standard and urgent work independently Diagnose Resware application, service, and integration failures from error codes, application and event logs: background task failures, PGP and SFTP transfer e

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are looking for a security engineering leader to collaborate with the Core Command engineering team. As an embedded partner for the team, you will perform threat models, security design reviews and refine security tools that facilitate security throughout the SDLC. You will define the security roadmap, requirements and priorities to expand and enhance the Verkada Command platform core security services (Authentication, Authorization, Users, Roles, Audit), web frontend, and mobile applications. What You'll Do Facilitate the security baked into our applications throughout the software development lifecycle Evangelize software security best practices through training and information sharing Partner closely with engineering and product teams to improve the security of Verkada’s products and exceed customers’ expectations Explore inno

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Engineering Acceleration team at Roblox provides a golden path of intuitive tools and services helping every engineer at the company build, test, and ship world-class software. As a Service Management Principal Software Engineer, your responsibilities will include designing and constructing unified user-facing interfaces, engineering AI-powered developer tools, and assisting engineers in overseeing all changes to their services.. If you are customer-focused and looking for an environment to challenge you, you'll be right at home within our experienced and expanding Engineering team. You Will: Partner with our internal Engineering teams to gather requirements and develop our service management platform that fulfills the critical user journeys Create, influence, and improve the overall development and implementation of front and back-end applications that manage thousands of change rollouts everyday Collaborate with stakeholders and fellow engineering teams to come up with cross functional architectural designs tho be optimal for multiple years into the future Develop, mentor, and share best practices with our engineering teams to improve automation and efficiency Work closely with manage