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Platform Support Engineer Jobs

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1 day ago

Flight Simulation Software Engineers (Associate, Experienced, and Senior) Company: The Boeing Company The Boeing Company is currently seeking Flight Simulation Software Engineers (Associate, Experienced, and Senior) to join the Flight Simulation Labs team located in Berkeley, MO . This position will focus on supporting the Boeing Defense, Space & Security (BDS) business organization. **Our teams are currently hiring for a broad range of experience levels including; Associate, Experienced, and Senior Level Software Engineers. Our Air Dominance software engineers design, develop, and demonstrate avionics solutions for the platforms we build and upgrade. Your efforts will assist in integration of innovative technologies to maintain our platform’s dominance over the battlefield for many decades to come. Additionally, our software engineers support the Flight Simulation products associated with our platforms. The roles will involve software development for tools that support simulation infrastructure across Flight Simulation Labs. Selected candidates will be aligned to a statement of work that best suits their interests and skillset, some of which could include: Creating core simulation infrastructure to serve as a jumping-off point for programs developing flight simulation capabilities Developing tools to simulate, monitor, and capture messages between subsystems in a lab environment Modeling various aircraft capabilities, including the ability to run constructive scenarios in a testing environment Position Responsibilities: Develops, documents and maintains architecture, requirements, algorithms, interfaces and designs for softwa

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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. What is our Mission Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our mission to expand globally, we are building what it takes to help our customers thrive. You will join a high-impact, high-ownership engineering team solving complex technical challenges. We are looking for leadership that balances technical excellence with a strong customer mindset to drive continuous growth for both the team and our platform. A day in the life (Responsibilities) Lead complex projects within a cross-functional collaborative and supportive environment. Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success. Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices. Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation Advocate for best coding practices, raising the bar for yourself, your team, and the company. Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s) Proven track record of architecting, supporting and debugging large distributed & multi threaded applications. Drive to work across our tech stack and support other engineers in resolving challenging problems Passionate about making users happy and seeing people use your product in the wi

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Incident Commander | SaaS Production Operations Permanent night shift • Individual Contributor • Full onsite – BGC, Taguig This is not an escalation coordinator role. We need someone who can make real-time production recovery decisions when systems fail and customers are already affected. When an incident happens, your job is not: Follow procedure → identify resolver → escalate → wait → send updates. Your job is: Understand what is actually affected → determine the fastest safe recovery path → make the call → direct the teams involved → keep the customer operational → stay on it until production is restored. What this actually looks like EviSmart is a live SaaS platform with multiple applications, services, dependencies and operational workflows. When something breaks, the answer will not always be written in a runbook. You need to be able to determine: What is actually failing? What is the customer impact? Which systems or dependencies are involved? Is the normal recovery path working? How long should recovery reasonably take? Can Production/Application Support restore it? Do we actually need Engineering? Is there a workaround or manual process that keeps the customer operational? At what point do we stop waiting and change the recovery strategy? Different failures have different recovery paths. During the incident, you own the clock and the decision. If the normal recovery route isn't working, we expect you to recognize that quickly and change course rather than continue following a process that is no longer protecting the customer. That can mean restoring the application, rolling something back, implementing a safe workaround, directing Support or Engineering, or switching operations to a manual process while the underlying issue is being resolved. You stay accountable until production is operational again. What we mean by Incident Commander You command both the people and the recovery strategy. Engineering may perform the permanent technical

About the job Own the reliability of AI compute hardware where lab discovery becomes data centre reality. Graphcore is building the hardware and systems infrastructure needed for the next generation of AI breakthroughs. This role helps prove those platforms work when complexity, scale and pressure increase. You will lead advanced operational, diagnostic and engineering support across lab and data centre environments. Your work will improve hardware bring-up, validation and troubleshooting for AI compute platforms. You will diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration and BIOS/BMC issues. You will turn hard problems into clear root cause analysis, corrective action and better operating practice. This is hands-on engineering with visible impact. You will support new platforms from early bring-up through deployment, helping Graphcore move faster with confidence. The team and culture You will work with Systems Engineering, Hardware Engineering, server engineering, firmware, platform architects and data centre operations. Problems are solved close to the hardware, with clear evidence and direct ownership. The team moves quickly during bring-up and validation cycles. Engineers are expected to act fast, take responsibility and speak up when something needs attention. Decisions are shaped by data, system behaviour and practical engineering judgement. You will guide others, improve documentation and help raise the standard of hardware diagnostics. What we're looking for · Strong knowledge of server hardware architectures and board-level debugging · Experience isolating failures using system logs, telemetry, power data and thermal metrics · Hands-on experience with HPC systems, AI compute platforms or rack-scale infrastructure · Ability to lead structured root cause analysis and propose practical corrective actions · Confidence working across engineering, platform and data centre teams · Clear written and verbal

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About the job Own the reliability of AI compute hardware where lab discovery becomes data centre reality. Graphcore is building the hardware and systems infrastructure needed for the next generation of AI breakthroughs. This role helps prove those platforms work when complexity, scale and pressure increase. You will lead advanced operational, diagnostic and engineering support across lab and data centre environments. Your work will improve hardware bring-up, validation and troubleshooting for AI compute platforms. You will diagnose failures across server blades, racks, power systems, thermal behaviour, network configuration and BIOS/BMC issues. You will turn hard problems into clear root cause analysis, corrective action and better operating practice. This is hands-on engineering with visible impact. You will support new platforms from early bring-up through deployment, helping Graphcore move faster with confidence. The team and culture You will work with Systems Engineering, Hardware Engineering, server engineering, firmware, platform architects and data centre operations. Problems are solved close to the hardware, with clear evidence and direct ownership. The team moves quickly during bring-up and validation cycles. Engineers are expected to act fast, take responsibility and speak up when something needs attention. Decisions are shaped by data, system behaviour and practical engineering judgement. You will guide others, improve documentation and help raise the standard of hardware diagnostics. What we're looking for · Strong knowledge of server hardware architectures and board-level debugging · Experience isolating failures using system logs, telemetry, power data and thermal metrics · Hands-on experience with HPC systems, AI compute platforms or rack-scale infrastructure · Ability to lead structured root cause analysis and propose practical corrective actions · Confidence working across engineering, platform and data centre teams · Clear written and verbal

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Baseten
📍 San Francisco• Full-time• Remote• $165K – $330K/yr
2mo ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As an early member of Baseten's Platform Team, you will be pivotal in building internal infrastructure to support our engineering organization. You will own the deployment platform, release pipelines, and rollout safety mechanisms that allow engineers across Baseten to deploy changes rapidly while minimizing operational risk. Our mission is to make production deployments fast, safe, and increasingly autonomous. If you are passionate about elegant solutions—like streamlined monorepos, lightning-fast CI pipelines, and thoughtfully designed shared libraries—you'll thrive at Baseten. RESPONSIBILITIES Design and build continuous deployment infrastructure that safely rolls out changes across dozens of Kubernetes clusters and global regions. Develop systems for progressive delivery, including canary releases, staged rollouts, and automated rollback. Improve engineering velocity by reducing friction in the release pipeline and automating manual operational workflows. Work with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale. Implement and evolve deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns. Build systems that automatically evaluate deployment health using metrics, logs, traces, an

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6mo ago

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be responsible for the core architecture design and technical delivery of an enterprise-grade AI Native engineering platform, driving the deep integration of large language models, AI Agents, knowledge capabilities, and the software development lifecycle. The platform will support intelligent capabilities across requirement analysis, solution generation, coding collaboration, test automation, and environment orchestration.This role focuses on engineering-grade AI implementation in complex R&D scenarios. You are expected to turn model capabilities into reusable, scalable, and governable platform capabilities, and continuously drive the evolution of the engineering platform toward an AI Native architecture. What You’ll Be Doing Lead the overall architecture design and core capability development of the AI Agent platform, including task orchestration, tool invocation, context management, memory mechanisms, and multi-agent colla

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Databricks
📍 California• Remote• $194.8K – $267.9K/yr
6mo ago

RDQ227R1176 While candidates in the listed location(s) are encouraged for this role, candidates in other locations (US based) will be considered. Mission Databricks is hiring an L6 Staff Enterprise Security Engineer to expand Enterprise Security coverage across a rapidly evolving enterprise and product environment. This role will focus on securing enterprise applications, cross-system integrations, data flows, and emerging AI-adjacent use cases. The scope includes partnership with the Data team on corporate production development within the Databricks platform, through security reviews of implementation designs, hardening, configuration oversight, and broader enterprise data-security discussions, as well as modern access patterns such as MCP, integration, and trust boundary security, security automation, and broader security engineering support across enterprise platforms and services. This engineer will help identify risk, define practical security requirements, and improve security outcomes through strong technical judgment, hands-on engineering, and cross-functional partnership. Opportunity This role sits at the intersection of enterprise architecture, security engineering, product security partnership, and business enablement. Corporate production development within the Databricks platform remains owned by the Data team; EntSec defines how we engage, reviewing implementation designs, configurations, and data flows as capabilities are built, alongside ongoing enterprise application and integration reviews. The engineer will assess new technologies, integrations, and workflows with an emphasis on secure design, authentication and authorization, data handling, logging, third-party connectivity, API and token security, and operational resilience. The role partners closely with Product Engineering, IT, Legal Privacy, and business stakeholders to surface risk early, set clear requirements, and build automation that scales security coverage. This is a strong opportunit

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DoorDash USA
📍 San Francisco• Full-time• $130.6K – $192K/yr
27mo ago

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and fi nancial reporting. Team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Sta ff Software Engineer,Data to be a technical lead and help architect and scale our data reliability, data infrastructure, automation and tools to meet growing business needs. You’re excited about this opportunity because you will... Own critical data systems that support multiple products/teams Develop, implement and enforce best practices for data infrastructure and automation Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Improve the reliability and scalability of our Ingestion, data processing, ETLs, Reporting tools and data ecosystem services Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We’re excited about you because... 8+ years of professional experience as a hands-on engineer and technical leader leading multiple projects 6+ years experience working in data platform and data engineering or a similar role You have proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Pro fi ciency in programming languages such as Python/Kotlin/Scala 4+ years of experience in ETL orchestration and work fl ow management tools like Air fl ow Expert in database fundamentals, SQL, data reliability practices and distributed computing 4+ years of experience with the Distributed data/similar ecosystem (Spark, Presto) and streaming technologies such as Kaa/Flink/Spark Streaming Excellent communication skills and experience working

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Databricks
📍 Mountain View• $190K – $253.8K/yr
42mo ago

P-931 At Databricks, we are passionate about helping data teams solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. At Databricks, the Compute Infrastructure organization builds and operates the foundation that runs all Data, AI and stateful workloads across all major clouds. Our platform launches tens of millions of VMs per day, operates thousands of Kubernetes clusters, and must deliver extreme elasticity, reliability and cost efficiency. We are looking for an Engineering Manager to lead a team responsible for critical components of this platform. Your work will directly influence product velocity, customer experience, and the company’s ability to scale. The impact you will have: Own and evolve the compute platform to support all Databricks workloads , enabling engineers to build world-class products with high velocity and best-in-class performance. Hire exceptional engineers and invest in their growth through coaching, feedback, and career development. Raise the technical and operational bar through strong design practices, testing, and a culture of engineering excellence and platform mindset . Partner with engineering and product leadership to define long-term strategy and roadmaps. Lead cross-team initiatives that span product and infrastructure surface areas. Influence architectural decisions beyond your immediate team. What we look for: 10+ years of experience building and operating large-scale distributed systems , including strong prac

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5 days ago

NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High-Performance Computing, and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables unique creativity and discovery, and powers what were once science fiction inventions, from artificial intelligence to autonomous cars. NVIDIA is looking for phenomenal people like you to help us accelerate the next wave of artificial intelligence. You will design and build the next-generation architecture and software for managing storage services to support our engineers, architects with NVIDIA GPU design, VLSI, Corporate, and AI/ML teams. You will build the self-service architecture and capabilities to enable NVIDIA GPU design teams and handle services that are very critical for all NVIDIA users that require 24/7/365 availability and support. Your duties will involve leading and supporting the design of storage platform software services that not only impact revenue but also form the backbone of NVIDIA engineering infrastructure services and various business applications. What you’ll be doing: Define, Build, and manage an all-encompassing Enterprise software engineering platform to manage storage infrastructure and services consisting of a variety of enterprise appliances, networks, and open-source technologies Design and expand REST API’s that thousands of engineers will rely on for on-demand storage management to manage their workflows. Build and Integrate provisioning, metrics, monitoring, and software to enable management workflows for storage services. Develop tooling to automate deployment and management of large-scale design-storage environments, to automate operational monitoring and alerting, and to enable self-service consumption of resources. Document the

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Robinhood
📍 Toronto• C$166K – C$195K/yr
6 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As a Senior Full Stack Software Engineer , you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient backend distributed systems, architecting and delivering localized customer experiences—from multi-currency funding and international onboarding to regional asset t

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R
Robinhood
📍 Menlo Park• $196K – $230K/yr
6 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As a Senior Full Stack Software Engineer , you will be a core technical driver for Robinhood’s global expansion initiatives. You will bridge high-performance frontend interfaces with resilient backend distributed systems, architecting and delivering localized customer experiences—from multi-currency funding and international onboarding to regional asset t

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About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. Team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Software Engineer, Data to be a technical powerhouse to help us scale our data reliability, data infrastructure, automation and tools to meet growing business needs. You’re excited about this opportunity because you will… Own critical data systems that support multiple products/teams Develop, implement and enforce best practices for data infrastructure and automation Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Improve the reliability and scalability of our Ingestion, data processing, ETLs, Reporting tools and data ecosystem services Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We’re excited about you because… 3+ years of professional experience 3+ years experience working in data platform and data engineering or a similar role You have proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Proficiency in programming languages such as Python/Kotlin/Scala 3+ years of experience in ETL orchestration and workflow management tools like Airflow Expert in database fundamentals, SQL, data reliability practices and distributed computing 3+ years of experience with the Distributed data/similar ecosystem (Spark, Presto) and streaming technologies such as Kafka/Flink/Spark Streaming Excellent communication skills and experience working with technical and non-technical teams and knowledge of reporting tools Comfortable working in

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Senior Software Engineer - (Agent Training and Evals) Engineering Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As a Senior Software Engineer, you'll be one of the first engineers on our Agent Training & Evals team. You'll build infrastructure to evaluate AI agents at scale against real human expertise, in safe and secure environments. The better we get at this, the more useful, reliable and safe agents become. This is a genuine 0→1 role. There isn't a well-established playbook or existing architecture for you to simply maintain. You’ll shape the team’s technical direction and the products we build. You'll work closely with engineering, product and AI research to turn ambiguous problems into scalable systems, and you'll see the impact of what you build directly. What you’ll be doing in the role Build a platform to support evaluating and fine-tuning agents Take prototypes to production; turn experiments and research ideas into reliable, well-tested software Own what we ship as it scales in production Solve hard problems around data, compute, orchestration, scaling, security and reliability Work with emerging agentic AI technologies and rapidly evolving models Make effective product and technical decisions in a highly experimental environment Partner closely with customers, product engineering and AI research to turn problems and opportunities into working products Drive direct impact in a fast-moving, high-ownership, cross-functional team What you’ll bring to the role A background in Software Engineering, Data Engineering or MLOps Strong experience building scalable infrastructure or distributed systems in the clo

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