Platform Support Engineer Jobs

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? We're looking for a Product Marketing Manager, AIOS to help shape how Zafin AIOS is positioned, brought to market and understood by customers, partners and the broader industry. This is a hands-on role with meaningful ownership of AIOS product marketing, from positioning and messaging to go-to-market strategy, customer proof, launches and market activation. You'll work directly with AIOS leadership, Product, Delivery and technical subject-matter experts to understand what we're building, why it matters and how it addresses real challenges for regulated institutions. You'll partner with Growth Marketing to translate those insights into campaigns, digital experiences and market engagement. You'll also work closely with Sales, Pre-Sales, Industry Advisory and customers to understand buyer needs, competitive dynamics and the conversations influencing purchasing decisions. We need someone who can think strategically and execute independently. You won't just receive finished briefs or wait for product information to be handed to y

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. Lead Value Engineer - Insurance The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Lead Value Engineer, you will architect and drive large-scale AI and data-dri

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. Lead Value Engineer - Insurance The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Lead Value Engineer, you will architect and drive large-scale AI and data-dri

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. Senior Product Marketing Specialist Location: Chennai, India (Hybrid) Function: Marketing Reports to: Director, Product Marketing About Zafin Zafin is an AI platform company for regulated institutions. We help organizations modernize complex operations, introduce new capabilities and execute with greater intelligence, control and accountability. Our portfolio includes Zafin AIOS for governed agentic AI, the Zafin Banking Platform for product, pricing, offers, billing, loyalty and relationship management, and Zafin IO for enterprise integration. As we continue to expand our platforms and market presence, Product Marketing plays a critical role in connecting what we build with the problems our customers need to solve. What is the opportunity? We are looking for an experienced B2B SaaS product marketer who can turn market and customer insights into clear positioning, compelling messaging and focused go-to-market programs. As a Senior Product Marketing Specialist, you will take ownership of Product Marketing workstreams for assigned platforms, solutions

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a QA Engineer II to join our Banking Platform organization. In this role, you will help ensure the quality, reliability, and readiness of Zafin’s banking product as it is developed, tested, and released to customers. You will be responsible for planning and executing testing across customer implementation workstreams, validating business requirements, identifying defects, and supporting release readiness. This role requires strong functional testing skills, good backend and data validation experience, and the ability to work independently in a fast-paced banking technology environment. Familiarity or hands-on experience with AI tools is a plus, as the product is evolving toward AI-enabled capabilities. What will you do? Review business requirements, functional specifications, and customer configuration details to define effective test scenarios and test cases. Perform functional, regression, integration, backend, API, and end-to-end testing for SaaS banking product implementations.

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About the Role We are looking for a Product Engineer II to join our Banking Platform organization. In this role, you will design, build, and maintain full stack features for a core banking platform product, working across front-end and back-end systems to ship reliable, scalable software. You will collaborate closely with Product, QA, and cross-functional engineering teams to translate requirements into effective technical solutions, contribute to technical design discussions and code reviews, and help embed strong engineering standards across the team. Familiarity or interest in AI-assisted development is a plus, as the product is evolving toward AI-enabled, AIOS-powered workflows. What will you do? Design, build, and maintain scalable, reliable full-stack features across a core Banking Platform product. Translate requirements and designs into effective technical solutions, ensuring clean, maintainable, and well-tested code across front-end and back-end systems. Collaborate with Product, QA, Architecture, Engineering, Business

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? As a Product & Pricing Consultant, you will partner with customers to successfully implement Zafin's SaaS solutions by translating business requirements into scalable functional solutions. Acting as a trusted functional advisor, you will work closely with customers, Product Management, Engineering, and implementation teams to deliver successful business outcomes while promoting industry best practices What will you do? Lead business discovery sessions and requirements workshops with customer stakeholders. Elicit, analyze, and document business and functional requirements. Perform fit-gap analysis and recommend scalable solution approaches aligned with Zafin capabilities. Prepare key implementation deliverables including business requirements, functional specifications, user stories, process flows, and test documentation. Configure and validate Zafin solutions based on approved functional designs. Collaborate with Product Management, Engineering, and cross-functiona

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Enterprise Account Executive is a key member of our Nordic enterprise sales team, responsible for driving growth by acquiring new CPG / Retail and Manufacturing clients across the Nordics. You will join a high-performing team focused on expanding our footprint in the Nordics through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, and other cross-functional teams to identify and capture high-value new business opportunities. The Role: The primary objective is to build upon our existing momentum and further expand our market presence in the Nordics by capitalising on untapped opportunities. As an Enterprise Account Executive specialising in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. The work you’ll do: Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio. Establish and strengthen connections across various levels of the organisation, engaging with executives and decision-makers to understand their needs. Comp

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. About the Role We’re looking for a proactive, organised, and people-focused Workplace Manager to lead the day-to-day operations of our London HQ and help create an exceptional employee experience. This is a hands-on role that combines workplace operations, employee experience, office management, and continuous improvement. You’ll ensure the office runs smoothly, efficiently, and compliantly while helping to shape a workplace culture where people feel supported, connected, and able to do their best work. Working closely with the Workplace Operations Coordinator and cross-functional teams including People, IT, Finance, and Executive Assistants, you’ll oversee workplace systems, vendor management, office projects, events, health & safety, and operational processes. You’ll also play a key role in improving how we work by introducing smarter systems, automation, and AI-driven efficiencies across workplace operations. This role is ideal for someone who enjoys balancing operat

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the opportunity? As a Principal Azure Platform & Cloud Operations Architect, you will play a hands-on role in strengthening how Zafin runs critical production systems on Azure. You will assess current cloud operations processes and platform architecture, identify opportunities for automation and improvement, and implement operational patterns that improve reliability, scalability, and delivery confidence. In this role, you will also serve as the escalation subject matter expert for complex technical roadblocks, particularly across AKS, Azure networking, and deployment workflows, helping the team resolve issues while building more mature and repeatable operating practices. What will you do? Cloud Operations and Platform Reliability Assess current operational workflows, including provisioning, deployments, incident response, and change management, and implement automation, process improvements, and operational guardrails that reduce manual effort and improve reliability. Lead the architecture and operational maturity of Azure Kubernetes Se

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? Lead the FinOps function. As Director, FinOps (Cloud Financial Management), you will shape and advance Zafin’s cloud financial management strategy. You will build and lead a scalable FinOps function that delivers measurable, sustainable cost savings while safeguarding platform reliability, security, and engineering productivity. Shape cloud investment decisions. You will define how Zafin manages and optimizes cloud investments across its banking technology platforms. Working with Engineering, Cloud Operations, Product, and Finance, you will strengthen financial accountability, increase cost visibility, and embed cost-conscious decision-making across technology and business operations. Apply AI and automation. You will use AI-driven analytics, automation, and intelligent cost monitoring to improve forecasting, identify optimization opportunities, detect spending anomalies, and strengthen cloud financial governance. Deliver sustainable business value. Your leadership will improve cloud cost efficiency and financial predictabil

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Why this role exists Multiverse builds AI products for the future of work, and we want our own People team to run on the same principles we sell to customers. This role is about building an AI-native People function from the ground up, with someone who thinks in systems: workflows, guardrails, tasks and constraints, rather than one-off fixes. We care more about how you learn and build than how many years you've clocked up. If you've built something you can show us, whether that's a tool, a process, or a system that scaled, bring it. That's a bigger part of the interview than a standard work history. What you'll actually do A People Product Lead bridges People strategy with hands-on technical product management. You will build scalable foundations for internal operations such as core HR systems, automation, access, and data flows supporting ~1000 employees across the lifecycle Define the long-term vision, strategy, and quarterly roadmap for internal People Ops technology and

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The role: Multiverse’s mission is to equip the workforce to win in the AI era. Joining us means being part of a talented team, tackling the challenges of being in a scaling organisation solving complex problems, whilst contributing to our company and product growth. As a team, we always prioritise quality - you’ll hold the hiring bar whilst keeping pipeline moving when there’s commercial pressure to move fast. As a Talent Partner, you’ll be growing your experience as a trusted advisor to hiring managers, and own end-to-end recruitment for the roles you’re responsible for. You’ll show up prepared with market knowledge, using it to set realistic expectations on timelines, candidate availability and what the market will and won’t accept, and adjusting your approach when conditions change. You’ll use pipeline data to spot where a process is breaking down and fix it. You use AI to power your productivity, and focus your time on what AI can’t do: building strong stakeholder relat

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Senior Value Engineer, you will spearhead AI and data-driven business transformation within the Retail sector by contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VEs, you will combine technical execution with consulting and project management. As an AI-fluent operator, your core mandate is to orchestrate complex roadmaps and execute targeted transformation initiatives that improve how these businesses operate across their [Core Functional Area] ecosystems. The work you’ll do: Value Selling & Realization: Uncover the real issues by peeling back layers of organizational complexity. Own the Outcome from first discovery through

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The position of the Senior Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep p