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Platform Support Engineer Jobs

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Explore current platform support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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InMobi
📍 Bengaluru• Full-time
8mo ago

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. What is the InMobi family like? We are an infectious bunch. Be it the way we rise to challenges, the innovative products we create, the dreams we chase or the fun we have at work. We are sure that if you meet us, you will be infected too. Today, we are proud to be the leaders in Mobile advertising and are on an accelerated path of being a leader in enterprise software for marketers. We invite you to free yo

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Stripe
📍 Canada• Full-time
14mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educating customers about the power of our platform, sharing Stripe's ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe's success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. What you'll do As a Design Engineer you will concept, prototype, and build new experiences for our web presence. You'll bring your creativity and expertise to the full range of the Stripe brand, across evergreen pages as well as time-based campaigns. You'll both utilize and contribute to our libraries and design systems, and, when appropriate, work outside established systems to create new digital moments. You'll constantly have in-browser performance in mind, and create abstractions that other designers and engineers consume and build upon. All Design Engineers in WPP have a sha

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Toast
📍 United States• Remote• $193K – $309K/yr
8 days ago

Location(s): US (remote), Boston (hybrid), New York (hybrid), San Francisco (hybrid) Bready* to make a change? Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future. Developer Experience builds the tools and platforms Toast engineers use to write, build, and understand their code. We own local development environments and the inner loop, build tooling and shared libraries, and the internal developer portal and self-service golden paths. We also empower developers across the company by building and maintaining the testing frameworks and core libraries used for developing web services. We contribute to the AI developer workflows that are changing how software gets built at Toast. Our goal is to make every engineer at Toast faster, more independent, and more confident in what they ship. We're looking for a Staff Software Engineer to set the technical direction for how Toast engineers build software. You'll pick the highest-leverage problems in the developer workflow, design solutions that work across hundreds of services and many teams, and stay hands-on while you build them. AI is quickly changing what developer tooling can do, and you'll help define what an AI-native developer experience looks like at Toast. About this roll* (Responsibilities) Set technical direction and long-term architecture across Developer Experience's areas: local development, build tooling, shared libraries, and the developer portal. Oversee the architecture of the testing frameworks and core libraries used for developing web services. Stay hands-on: design, build

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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant in the future. Are you ready for a change? We are looking for an experienced software engineer to play a critical role in further scaling and developing Toast’s cloud platform and infrastructure. Toast’s platform processes billions of requests per day from hundreds of internal services and hundreds of thousands of mobile devices; these numbers grow exponentially year over year as we add new restaurants and capabilities to the platform. Our team is responsible for developing secure, observable, highly available, large-scale shared services and infrastructure. About this roll * (Responsibilities) Architect, design, and deliver ultra-reliable, high-performance services and infrastructure used by millions Uncover and resolve performance bottlenecks across infrastructure, databases, and APIs Define and enable adherence to engineering best practices, coding standards, and architectural guidelines Collaborate closely with the Product team to influence features, technical direction, and long-term product vision Do you have the right ingredients? Hands-on experience building and operating complex, mission-critical, large-scale distributed systems in the Cloud Expertise in asynchronous messaging, event-driven architecture, APIs, and integration patterns Track record of delivering clean, maintainable, and resilient code that stands the test of time Proficiency in Java or Kotlin preferred (experience in other modern

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About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? The Product-Led Growth team builds the in-product experiences that help restaurants discover, try, buy, and adopt the Toast products they need. We own the services and surfaces that decide which restaurants see which offers, carry them through purchase and activation inside the product, and tell us whether it worked. This is measurable, revenue-attached work. Every experience we ship has a conversion metric behind it, and we know within weeks whether it worked. We're a small team with a large surface area, and we're early in turning PLG from a set of hand-built campaigns into a platform: shared targeting, offer delivery, purchase, and measurement services that let us launch a new experiment in days instead of weeks. You'll ship experiments into production, read the results, and decide what comes next, and you'll build the shared services that make each launch faster than the last. You'll work with product, marketing, sales operations, and data science to turn a hypothesis about customer behavior into a targeted in-product experience, then prove or disprove it with data. About this roll* Drive end-to-end development of the backend services that power in-product growth experiences: eligibility, targeting, offer delivery, self-serve purchase, activation, and conversion tracking, owning the full lifecycle and iterating on measured outcomes. Build the shared infrastructure that makes the next experiment cheaper than the last: reusable targeting and eligibility services, campaign configuration, and a purchase flow that new offers plug into rather than rebuild. Build and evolve integrations with the systems those services depend on, consuming propensity scores, Toast IQ recommendations, and CMS-driven campaign controls, and connecting to billing, contracting, and prov

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Toast
📍 United States• Remote• $159K – $254K/yr
1mo ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The mission of the Release Engineering team is “to empower Toasters to build and deploy software with speed, confidence, and joy.” We create digital assembly lines that transform code into polished products. We build scalable, secure, and automated release pipelines that turbocharge our software delivery and ensure compliance and reliability from first commit to production deployment. We are looking for a software engineer to join in our mission! A day in the life (Responsibilities) Be part of a team working collaboratively to optimize build and deployment automation tools for developers Create and implement CI/CD solutions that ensure release quality and security Lead complex projects with multiple contributors and stakeholders Participate in team on-call rotation to respond to production alerts for the team’s systems Mentor and coach other team members Promote technical excellence What you'll need to thrive (Requirements) 5+ years of software engineering experience Proficiency in Go, Java/Kotlin or other modern language(s) with a strong understanding of testing, quality and best practices Ability to dive into a breadth of problems in various programming languages Passion for improving the software delivery process and making developers happy Hunger for leveraging AI tools efficiently for our team and our customers Agile mindset focused on delivering usable software Special Sauce* Experience with managing AWS/Cloud infrastructure Experience building CI/CD solutions Our Tech Stack A core of Java/Kotlin and Golang based backend services GitHub Actions workflow platform and custom actions written in TypeScript PostgresQL and DynamoDB as core persistence Backstage developer portal Deep AWS integrations and componentry Claude Code and similar AI development tools

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Toast
📍 United States• Remote• $230K – $368K/yr
1mo ago

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators. Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home. We're delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles. The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team. A day in the life (Responsibilities) Drive delivery of business outcomes, including planning, schedule, and execution Drive cross-team and cross-organization efforts with predictable results and excellent collaboration Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues Hire and develop new team members Coach individuals in professional and technical development Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization. What you'll need to thrive (Requirements) Experience leading and mentoring successful teams to d

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New Relic
📍 Portland• $126K – $158K/yr
22 days ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Data, Identity, & API Platform group at New Relic builds the foundation for all of our products: data ingest, storage, and query. As an engineer working on NRDB, you’ll be contributing directly to the proprietary telemetry database technology at the core of our business. We own our software from top to bottom and are directly responsible for its quality and reliability. Each member of the team shares our pager rotation and will occasionally be on-call to respond to system failures; so we prioritize work that keeps the lights on and the pager quiet, in addition to the work that powers all of our new products and streams of data. If the idea of working on systems that process millions of messages per second and handle petabytes of data excites you, then you may be an excellent fit! What you'll do Own the New Relic query gateway stack Proactively participate in cross-functional committees to move the query gateway forward, ranging from collaborations with AI, Visualizations, and Data Processing teams. Build and maintain scalable distributed Java services and Petabyte-scale Infrastructure. Investigate and resolve critical performance, availability, and resiliency issues and risks in a multi-region, multi-cloud, multi-tenant distributed database. Working in an agile environment with a DevOps approach — the team builds and maintains their own software, including taking turns with being on-call. This role requires 3+ years of experience in collaborativ

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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Role We are seeking a seasoned Manager, Software Engineering with 12+ years of experience to lead our Database Engineering and Cloud Infrastructure team. In this role, you will lead a team of high-performing engineers responsible for architecting, scaling, and optimizing multi-cloud relational and in-memory database platforms. You will bridge technical execution, engineering leadership, and strategic infrastructure planning across AWS and Azure environments. Key Responsibilities Technical Leadership & Architecture Lead the architectural design and operations of enterprise-grade, multi-cloud relational databases across AWS (RDS PostgreSQL, MySQL, Aurora) and Azure (Database for PostgreSQL/MySQL, Azure SQL Managed Instance). Drive high-availability architecture strategies, including Multi-AZ deployments, auto-failover groups, read replica scaling, and cross-region disaster recovery (DR). Oversee zero-downtime operations, including major-version engine upgrades, schema migrations, and blue/green deployment strategies. In-Memory Infrastructure & Open-Source Strategy Manage scale operations for in-memory datastores (AWS ElastiCache, Azure Cache for Redis), focusing on cluster mode operations, eviction policies, and persistence tuning. Spearhead open-source caching initiatives and migration pathways from Redis to Valkey (e.g., AWS ElastiCache for Valkey) using zero-downtime tools like RedisShake to ensure open-source license compliance and optimize cloud spend. Aut

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New Relic
📍 Portland• $114K – $142K/yr
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic's whole platform runs on an assumption: by the time a request reaches any service, someone has already answered two questions, who is this, and what are they allowed to do. The Access & Governance Platform team builds and runs the systems that answer both. On the authentication side, that means login, session and token management, and enterprise SSO integrations (SAML, OIDC, OAuth2) for customers who need to plug New Relic into their own identity provider. On the authorization side, it means the roles, capabilities, and grants model that every other team at New Relic checks against before letting a user touch anything. Because these services sit underneath everything else, the problems here are rarely simple CRUD. You're modeling access at the scale of every account and organization on the platform, keeping login working through traffic spikes and identity-provider outages, and building the self-service tooling other engineering teams use to adopt fine-grained authorization for their own services. You'll also carry on-call for these systems, because when they have a bad day, so does the rest of New Relic. What you'll do Use AI coding assistants daily, for implementation, debugging, and code review, as a normal part of how the team ships code. Build and operate authentication services, including SSO (SAML, OIDC), OAuth2/OIDC token issuance, session and token lifecycle, SCIM-based user provisioning, and bot/fraud defense, for both direct log

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Dropbox
📍 Canada Select Locations• Full-time• Remote• From C$209.1K/yr
2mo ago

Role Description We are seeking a Senior Manager, Data Engineering to lead the team responsible for Dropbox’s underlying data foundations that power our business as a whole. This is a hands-on engineering leader who owns the pipelines and data products that Product, GTM, Finance, and the CTO organization depend on to make decisions. In this role, you will lead and grow a team of data engineers building and operating our ingestion, transformation, orchestration, and serving layers, as well as the self-serve analytics substrate that lets partner teams answer their own questions without bespoke engineering work. The ideal candidate is a deeply technical, product-minded engineering leader who can hold a high bar on system reliability and data quality while partnering closely with Data Science, Business Intelligence Engineering, Analytics, and Product to turn fragmented, ticket-driven data work into durable, reusable data products. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here . Responsibilities Data Quality & Observability: Establish and enforce a rigorous data quality culture: lineage, freshness monitoring, anomaly detection, and outcome-oriented, gaming-resistant quality metrics. Self-Serve Platform: Lead the engineering of the self-serve analytics substrate, reducing bespoke request volume and increasing partner-team autonomy. Cost & Efficiency: Own the unit economics of the data platform — compute and storage efficiency — and drive measurable improvements without sacrificing reliability. Cross-Functional Partnership: Partner deeply with Data Science, BIE, Analytics, Product, Data Platform, and the CTO org to define the semantic layer, modeling standards, and data contracts that make downstream work trustworthy and fast. Engineering Culture: Establish rigorous engineering practices

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Dropbox
📍 Us Select Locations• Full-time• Remote• From $202.7K/yr
2mo ago

Role Description We are seeking a Senior Manager, Data Engineering to lead the team responsible for Dropbox’s underlying data foundations that power our business as a whole. This is a hands-on engineering leader who owns the pipelines and data products that Product, GTM, Finance, and the CTO organization depend on to make decisions. In this role, you will lead and grow a team of data engineers building and operating our ingestion, transformation, orchestration, and serving layers, as well as the self-serve analytics substrate that lets partner teams answer their own questions without bespoke engineering work. The ideal candidate is a deeply technical, product-minded engineering leader who can hold a high bar on system reliability and data quality while partnering closely with Data Science, Business Intelligence Engineering, Analytics, and Product to turn fragmented, ticket-driven data work into durable, reusable data products. Responsibilities Data Quality & Observability: Establish and enforce a rigorous data quality culture: lineage, freshness monitoring, anomaly detection, and outcome-oriented, gaming-resistant quality metrics. Self-Serve Platform: Lead the engineering of the self-serve analytics substrate, reducing bespoke request volume and increasing partner-team autonomy. Cost & Efficiency: Own the unit economics of the data platform — compute and storage efficiency — and drive measurable improvements without sacrificing reliability. Cross-Functional Partnership: Partner deeply with Data Science, BIE, Analytics, Product, Data Platform, and the CTO org to define the semantic layer, modeling standards, and data contracts that make downstream work trustworthy and fast. Engineering Culture: Establish rigorous engineering practices — code review, testing, CI/CD for data, incident response, and postmortems — and champion the effective, measured use of AI coding tools to improve engineering productivity. Team Leadership: Lead, mentor, and grow

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Spotify
📍 New York• Full-time• Remote
27 days ago

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers. Security engineers at Spotify protect our platform, employees, creators, and more than 700 million users. We are looking for an experienced Security Engineer to join the Detection and Response organization and help identify, investigate, and respond to threats across Spotify's environment. You will work within our detection engineering squad where the team owns alert triage, security investigations, threat hunting, and the detection engineering lifecycle. You will turn threat intelligence, incident learnings, and analyst feedback into effective detections and investigation workflows. You will partner closely with the detection infrastructure squad, which builds and operates Detection and Response platforms and telemetry pipelines, and with teams across Spotify to make sure your squad has the signals and capabilities needed to detect and respond to threats at Spotify's scale. We are a distributed team that values curiosity, sound judgment, clear communication, and continuous learning. We teach and learn from one another, adapt as the threat landscape changes, and focus our effort according to business needs and risk. What You'll Do Identify detection opportunities, define clear telemetry requirements, and partner with the detection infrastructure squad and data owners to make the signals needed for detection and investigation available. <li style="font-size: 11pt; font-family: Arial, sans-serif

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6mo ago

Job Overview: The Lead Salesforce Developer within the BTT (Business Technology and Transformation) team will collaborate with other developers, architects, admins, QA and release and Engineering managers to deliver new innovative solutions on the Salesforce platform. Toast has ambitious plans for the future, and this role will assist in making them happen. About this roll* (Responsibilities) Spends majority of their time working on Salesforce related solution, design development tasks, requiring a high degree of technical expertise, like: Salesforce platform - Security, Sharing, Visibility, Data Model, Flows etc APEX- Triggers, Platform Event handlers, batch processes, Async processes, frameworks & patterns etc Salesforce CPQ configuration and implementation.Deep understanding of the nuances within the Quote-to-Cash domain. Web Services - Rest, SOAP, Authentication, Authorization, Patterns etc VF pages, Aura and Lightning Web components Mentoring, guiding and supporting team members on their assignments and be a bar raiser. Follows design, architecture and development best practices Performs code reviews and is actively involved in deployment processes Experience with GitHub tooling and PR process Follows appropriate review etiquette Passion for ensuring we deliver the highest quality code Actively involved in deployment processes Identification of affected components Merging of code with the rest of the code base Identification and resolution of merge conflicts Development of adequate tests that cover and validate code Assists in developing project estimates and plans for self and others Accurate sizing of stories based on SCRUM process On time delivery of work Timely escalation of blockers Proficiency troubleshooting issues Leverage Developer Console, Workbench and other troubleshooting tools Analyze Salesforce Debug Logs for errors and performance issues Proactively seeks out and keeps up-to-date on Salesforce technologies, related tools, and bes

aisalesforce
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Just now

We are seeking a highly skilled and innovative Lead Salesforce Developer to join our dynamic team. The ideal candidate will possess deep expertise in Salesforce development, Integration, architecture, and a proven track record of implementing intelligent, self-optimizing systems. This is a unique opportunity to shape the future of our customer engagement and operational efficiency using cutting-edge technology. As a key member of the Business Technology and Transformation (BTT) team, this Lead Salesforce Developer will partner with Product Managers, architects, and engineering leadership to architect and deploy cross-engineering solutions. You will play a foundational role in executing Toast's strategic roadmap, driving the platform's evolution through technical excellence and forward-thinking innovation. Key Responsibilities Salesforce Architecture & Development: Lead the design, development, and implementation of complex, scalable solutions within the Salesforce platform (Sales Cloud, Salesforce CPQ, Service Cloud, etc.) using Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies. Salesforce CPQ configuration and implementation.Deep understanding of the nuances within the Quote-to-Cash domain. Salesforce Integration Patterns and technologies for integrating with upstream/downstream systems Technical Leadership: Mentor and guide a team of Salesforce developers, conducting code reviews, establishing best practices for Design and Development, and ensuring high-quality, maintainable code. Lead troubleshooting exercise for complex issues Collaboration: Work closely with Product Managers, Business Analysts, and Stakeholders to translate business requirements into technical specifications and deliver innovative solutions. Deployment and Governance: Manage release cycles, deployment processes (using tools like Azure DevOps, GitLab, or Copado), and maintain platform health, security, and governance standards. Stay Current: Continuously re

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