Platform Support Engineer Jobs

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Value Engineering owns the customer value lifecycle — from pre-sales through value realization, expansion, and renewal. In India, VE is a strategic pillar of our global go-to-market engine and a growing center of excellence. You will lead a team of accomplished Value Engineers serving global and GCC-based customers. The Role As a Manager, Value Engineering , you will lead a team of ~15–20 Value Engineers (spanning experienced ICs and, over time, managers) and own a significant portfolio of business. You will be a role model and coach — raising the bar on excellence, developing world-class talent, and driving end-to-end customer value across acquisition, adoption, expansion, and renewal. You will partner closely with sales and GTM leadership, engage senior customer stakeholders (CIOs, CxOs, and their leadership teams), and help customers ground their Enterprise AI ambitions in the operational reality that Celonis makes visible. The scope is deliberately fluid: strong leaders here can grow into leading other managers or into an industry/domain leadership mandate. The Opportunity This is a chance to join the core leadership team of a fast-scaling organization at an inflection point. The India VE team is ~30 today

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Are you a digital transformation leader ready to architect the AI-driven future of the Energy sector? This is not a standard process optimization role. We are looking for a Lead Value Partner to own customer success and drive high-stakes SaaS and AI adoption across top-tier O&G enterprise accounts. You will serve as the strategic bridge—translating complex business needs into technical strategy. As a trusted advisor to C-suite executives (COO, CFO, CTO), you will blend deep operational Oil & Gas DNA with elite management consulting and an AI-first mindset to realize maximum customer value. The Impact You Will Drive Value Architecture: Translate executive priorities into AI use cases (optimization, maintenance, decarbonization) and Value Realization Frameworks. Solution Blueprints: Architect scalable, end-to-end data flows to resolve complex operational bottlenecks (refinery, pipeline, reservoir). Financial Quantification: Build data-backed business cases driving $10M+ in CAPEX/OPEX savings. Executive Advisory: Deliver high-stakes value narratives to C-suite stakeholders and supermajor leadership to accelerate software pipelines. Process Transformation: Automate field-to-back-office workflows using Master Black Belt methodolo

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Are you a digital transformation leader ready to architect the AI-driven future of the Energy sector? This is not a standard process optimization role. We are looking for a Lead Value Engineer to own customer success and drive high-stakes SaaS and AI adoption across top-tier O&G enterprise accounts. You will serve as the strategic bridge—translating complex business needs into technical strategy. As a trusted advisor to C-suite executives (COO, CFO, CTO), you will blend deep operational Oil & Gas DNA with elite management consulting and an AI-first mindset to realize maximum customer value. This role is located in New York City (Hybrid) OR Greater Houston Area (Remote) The work you’ll do: Value Selling & Realization: Map how the Celonis platform accelerates and underpins the customer’s enterprise AI strategy. Take end-to-end accountability for massive ROI targets. Craft board-level executive narratives and lead complex, multi-workstream value workshops. Stakeholder Management: Execute C-level orchestration, cultivating powerful executive sponsorship across the C-suite. Drive lasting adoption by co-owning enterprise-wide change management and building advanced CoE operating models for total self-sufficiency. Program

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: initial value realization, adoption, and the long-term success of our customers. The Role As a Lead Deployment Architect, you are the technical authority for our strategic accounts within Celonis delivery. You shape how Celonis solutions are designed, architected, and delivered across your portfolio of strategic customer engagements. You define what good delivery looks like - setting architectural standards, designing end-to-e

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: As a Lead Applied Value Engineer, you are spearheading our mission of solving critical operational challenges for enterprise customers. You will be working with strategic clients to understand their unique objectives, from modernizing legacy systems to optimizing finance processes and deploying an agentic business. In partnership with the Celonis Sales Teams, you have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them drive adoption and realize measurable business value using Celonis. You can expect to blend process and industry expertise with a solution-first mindset, analyzing customer data and deploying tactical solutions. By using the Celonis Process Intelligence platform to feed critical operational context to AI and LLM tools, you will help our customers move past simple automation to deploy intelligent, autonomous agents that solve complex business bottlenecks. You’re the Celonis expert, connecting the dots between their pain points and how our platform can solve the problem. You’d be managing weekly cadences, QBRs, and value plans to demonstrate the value of our solutions to VP+ level executives. Key Responsibilities: Pre- and Post-Sales Execu

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: The Client Value Partner (Pharmaceuticals) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Pharmaceuticals industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis. The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation. We seek experienced professionals with a proven track record

Staff Software Engineer - Platform Location: Soho, NYC / Remote Department: Engineering The Role We’re looking for a Staff Software Engineer to help grow and build the core platform that powers our Flowcode 2 application at scale. This role sits at the intersection of architecture, leadership, and pragmatic execution with a focus on creating and augmenting reliable, scalable, and extensible services and applications. You’ll operate as a technical leader with in our Platform pod, growing platform capabilities, building new features and problem solving in a dynamic and challenging technical environment.. While this is a hands-on role, it requires a strong bias toward backend systems, distributed architecture and deep technical leadership. We value the ability to guide teams toward pragmatic, high-impact solutions. This role is ideal for an engineer who values simplicity, correctness, and pragmatism, and who can balance long-term platform investments with immediate business needs. What You’ll Do Own critical systems end-to-end, including design, implementation and deployment, Hands on designing, building, and maintaining scalable features across a modern front-end framework and backend services. Architect for growth — help drive your pods’s technical roadmap and shepherd established engineering best practices. Collaborate across teams with product, design, and data to deliver measure, deliver and grows features quickly and iteratively. Mentor and guide senior engineers, raising the bar for technical execution and system design across teams. Balance ideal engineering with the realities of speed, customer needs, and startup resource constraints. Drive improvements in observability, performance, and incident response Advocate for pragmatic solutions, solving the right problems with the appropriate level of complexity. What We’re Looking For 8+ years of experience building and operating production-grade systems, with a strong backend focus. Deep expertise in building

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. The Role: As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various pro

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Enterprise Account Executive, focusing on bringing new accounts, is an integral part of our Benelux enterprise sales team. This role focuses on new logo growth within the High tech/manufacturing industry, strengthening market presence and engagement. Our Account Executive leverages top-tier products, implements effective sales strategies, and collaborates with various departments, including Value Engineers and Business Development Representatives. The work you’ll do: Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio. Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs. Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them. Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals. Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value

About The Team: The Rubrik Engineering team is comprised of people who produce extraordinary results. Our engineers are driven to build efficient, reliable, and cost effective products. We believe in empowering our teams, giving engineers autonomy and responsibility, not just tasks. Our goal is to motivate and challenge you to do the best work of your career. As part of the Rubrik Engineering team, you will work closely with product managers, designers, and other engineers to define the next generation of products for Rubrik. At Rubrik, nothing will stop you from thinking big. We are looking for individuals who are comfortable with ambiguity and excited by the prospect of a challenge. If you have a positive attitude, high energy and limitless drive, and like to win, we want to talk to you! About Team & About Role: The AppFlows team is chartered to innovate the brand new Disaster Recovery as a Service offering at Rubrik. We are on a mission to build an industry leading advanced platform that moves any application from and to any location, including to and across all leading Cloud computing platforms, such as AWS, Azure and GCP. This is a great opportunity if you are looking for building an innovative cloud solution from the ground up. What you’ll do: As a Software Engineer in the AppFlows team, you will be responsible for: Owning, designing, and developing cutting-edge solutions for Disaster Recovery as a Service for both on-prem and various Cloud platforms Delivering features focusing on backend end with proper unit tests Nurturing team culture, which sets high standards and achieves them through collaboration Experience you’ll need: Rubrik Software Engineers are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do their best work. Bottom line, if you have a limitless drive and like to win, we want to talk to you - come make history! Degree in Computer

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Role Description (#LI-SR1) As an Senior Applied Value Engineer (Consumer Packaged Goods (CPG)) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Key Responsibilities: AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle Hackathons & Prototyping:&nbsp

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The position of Lead Applied Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: As a Lead Applied Value Engineer for the High Tech industry you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various proc

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: We are looking for a Client Value Partner —a seasoned industry executive who can bridge the gap between high-level institutional strategy and complex technical execution. You will act as the primary accountable lead for one of our most strategic Global Banking accounts, translating C-level vision into realized P&L impact. This role requires more than standard client success; it requires a Program Director mindset . You will serve as the strategic architect for a massive transformation program, orchestrating execution across multiple parallel streams to link Celonis capabilities to key outcomes specific to Investment Banking, Global Markets, and Asset Management. You will blend deep Capital Markets expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide. The work you’ll do: Identify & Frame Strategic Value Translate Institutional Strategy to Operations: Analyze the bank’s strategic goals (e.g., Operational Resilience, T+1 Settlement Readiness, Capital Efficiency, Regulatory Compliance) and map them to a long-term vision utilizing the Celonis platform. Architect the "Office of the CFO/COO" Agenda: Design the

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: On the Business Development Team you will be on the front lines of our growth, helping to expand our market presence by identifying and engaging with key decision-makers at the largest and most complex organizations in the world. The Role: Our Business Development Representative's main focus is to identify, develop, and create new enterprise business opportunities in new and existing accounts for 1-2 Account Executives in specific verticals within the US. The work you’ll do: Evangelize the Platform: Act as a champion for the Celonis Process Intelligence Platform, showcasing its transformative capabilities and articulating its value proposition to both new and existing customers. Strategically Prospect: Use modern tools and creative strategies to connect with prospective clients via cold calls, email, and social channels. Generate Pipeline: Drive sales growth by setting up qualified meetings and creating a robust pipeline for our Account Executives. Own Your Territory: Be responsible for a defined territory, developing new accounts and expanding our relationships with existing customers to maximize market potential. Partner with Sales & Marketing: Collaborate with sales to define and execute account-based strategies, an

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: On the Business Development Team you will be on the front lines of our growth, helping to expand our market presence by identifying and engaging with key decision-makers at the largest and most complex organizations in the world. The Role: Our Business Development Representative's main focus is to identify, develop, and create new enterprise business opportunities in new and existing accounts for 1-2 Account Executives in specific verticals within the US. The work you’ll do: Evangelize the Platform: Act as a champion for the Celonis Process Intelligence Platform, showcasing its transformative capabilities and articulating its value proposition to both new and existing customers. Strategically Prospect: Use modern tools and creative strategies to connect with prospective clients via cold calls, email, and social channels. Generate Pipeline: Drive sales growth by setting up qualified meetings and creating a robust pipeline for our Account Executives. Own Your Territory: Be responsible for a defined territory, developing new accounts and expanding our relationships with existing customers to maximize market potential. Partner with Sales & Marketing: Collaborate with sales to define and execute account-based strategi