Pod Coordinator Operations Jobs

About the Team The Strategy & Operations Cx Experience team owns the discovery experience for how users explore DoorDash. Our mission is to help DoorDash consumers connect with their communities and discover “what’s good” in their city. Our Occasions pod sits within this team and our mission is to help DoorDash become the #1 destination to buy anything you need around seasonal and celebratory moments. Our team designs the strategy and executes these initiatives, while making Consumers feel that DoorDash is personalized just for them. We bring together a team across product, user research, marketing, analytics and operations to collaborate on platform and content projects that bring us closer to our vision. About the Role We’re looking for a detail oriented, highly-motivated individual to lead the execution of our occasions, owning the strategy development and implementation needed to launch these campaigns. As our execution lead, you will work closely with multiple XFN partners and stakeholders, guiding teams on best practices, workback schedules, timelines and campaign launching. You will become an expert in all internal tooling used for campaign execution, craft the roadmap for the rollout of our occasions, help teams setup, test and launch initiatives, identify areas where we can continue to streamline the execution process, and so much more. You will report into a Manager on our Occasions team. You’re excited about this opportunity because you will… Own the preparation and implementation of the execution plan for key initiatives and occasions: creating campaigns when needed, setting up experiments, conducting testing sessions and implementing in-app content Collaborate across internal marketing and operations teams: maintaining documentation, communicating clearly about project status, and adhering to deadlines Thoroughly review and test campaigns to ensure it meets design standards and merchandising guidelines, keeping the user experience in min

Vape Zone UAE offers a convenient online destination for adults interested in exploring a broad range of vaping products and accessories. The selection can include disposable vape devices, pod systems, replacement pods, coils, e-liquids, and other essential accessories for different vaping setups. With a focus on convenience and product variety, Vape Zone UAE makes it easier for customers to browse available categories and discover products suited to their individual preferences. The platform provides a simple way to explore different device styles and vaping accessories without having to search across multiple sources. Customers can review product information, available options, and applicable delivery details before making a purchase. Vape Zone UAE aims to provide an organized and user-friendly shopping experience for eligible adult customers throughout the UAE. https://vztwo.ae/

About the Team DoorDash's Consumer Lifecycle Marketing team in Canada is responsible for building lasting relationships with our customers through personalized, scalable, cross-channel experiences that drive engagement and long-term value. The Core Marketplace pod focuses on the heart of DoorDash's Canadian business — ensuring customers engage, retain, and return to the platform for food delivery and beyond. About the Role We are looking for a strategic, solution-oriented, and creative retention marketer to join the Canada Consumer Lifecycle Marketing team. In this role, you will focus on launching and iterating on CRM programs that drive growth and retention for our core marketplace business in Canada. The ideal candidate is able to think big picture about the customer lifecycle in one moment and seamlessly transition into the details of campaign execution and reporting in the next. They have experience building consensus with cross-functional teams, developing trusted relationships with partners, and excelling at making data-informed decisions to accomplish campaign and business objectives. Key areas of focus include: creating and maintaining campaign and workflow strategy for Canada Core MAU efforts, including offer, cadence, and audience testing; analyzing the impact of initiatives on key business metrics; creative ideation and iteration; and consulting on strategy for various customer workstreams. You're excited about this opportunity because you will… Own Canada Core Marketplace lifecycle strategy — develop and execute CRM programs that drive engagement, retention, and resurrection for DoorDash's core Canadian customer base Build end-to-end campaigns — manage audience segmentation, targeting, creative briefing, QA, launch, and post-campaign reporting within Braze Design and iterate on customer journeys — build trigger-based and always-on CRM programs that meet customers at key moments in their lifecycle (e.g. onboarding, re-engagement, win-back) Partner cross-

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Frontend Software Engineer on the Operator Core Tooling pod, you'll play a vital role in building the robust services that power our critical operations tooling platform. Your work will directly empower our micromobility operations teams by providing them with intuitive and efficient tools, significantly improving their daily workflows as they manage our fleet. You'll collaborate closely with business leaders, front-end developers, and data scientists across Lyft to achieve this impact. Responsibilities: Help define the roadmap and architecture based on technology and business needs Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices See the direct impact of your work on the efficiency of our operating teams Experience: 3+ years of software engineering industry Advanced knowledge of JavaScript Experience working with modern JavaScript frameworks, like React Experience working with NodeJS and Express applications Experience working with design systems (e.g. Bootstrap, Salesforce Lightning, GitHub Primer) Good understanding of web performance and how browsers and DOM work Experience with unit, integration, and end-to-end testing Experience designing, building and improving a set of team owned components Culture of investigating and solvin

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing K8s cluster lifecycle management: Own the build, scaling, version upgrades, daily operations, fault diagnosis, and performance tuning of large-scale production Kubernetes clusters; ensure 7×24 high availability and stable operations; support continuous business iteration. Alibaba Cloud & AWS multi-cloud operations (core responsibility): Operate, govern, and optimize Alibaba Cloud and AWS resources across dual-cloud environments, covering container services, networking, storage, IAM, load balancing, databases, and object storage; manage configuration changes, cost optimization, and disaster recovery to achieve unified multi-cloud governance. Cloud-native architecture and optimization: Lead containerization and microservices operational rollout; optimize Pod scheduling, resource quotas, network policies, image management, and log monitoring systems; resolve cluster resource fragmentation, business adaptation, and network interoperabili

P-1477 Databricks is transforming how it builds and operates People Technology — moving from traditional SaaS configuration toward an AI-native, agentic stack. You'll be the technical anchor of the People Tech pod, driving the architectural shift from workflow automation to autonomous, multi-agent systems that power HR, recruiting, workforce analytics, and employee experience at scale. This is a rare opportunity to reimagine a critical enterprise domain from the ground up using the very data and AI platform Databricks sells to the world. What you'll do Architect and build agentic systems that automate and augment People Tech workflows — onboarding, offboarding, comp analysis, policy Q&A, HR service delivery — using LLM orchestration frameworks (LangGraph, AutoGen, or equivalent). Define the agentic platform strategy for the pod: agent design patterns, tool-calling conventions, retrieval-augmented pipelines, evaluation frameworks, and human-in-the-loop guardrails. Integrate People Tech systems (Workday, Greenhouse, ADP etc.) as agent-accessible tools and data sources via Databricks Unity Catalog and MCP-style interfaces. Set the technical bar for the pod — reviewing designs, establishing engineering standards, and leading architectural reviews across the People Tech roadmap. Influence peers and stakeholders: translate agentic capability into business outcomes for People, Legal, and Finance partners, and mentor engineers in the pod on AI-first thinking. What we're looking for 8+ years of software engineering experience, with at least 2 years building production LLM or agentic applications (agents, RAG pipelines, tool-use, multi-agent orchestration). Deep fluency in Python and experience with agentic frameworks — LangChain/LangGraph, CrewAI, AutoGen, Semantic Kernel, or similar. Strong command of enterprise integration patterns: REST/GraphQL APIs, event-driven architecture, and connecting SaaS HR/HCM platforms programmatically. Experience with data platforms — Data

About the Team Business Systems / Enterprise Platform Technology builds the internal systems, data foundations, workflow infrastructure, and enterprise platforms that help OpenAI operate at scale. The EPT AI Pod builds AI-native internal apps, MCP connectors, multi-agent workflows, and reusable platform capabilities across Finance, People, and GTM. About the Role As an Enterprise Applied AI Engineer, you will build internal apps for enterprise operations and the shared platform components those apps run on. This includes MCP connectors, multi-agent orchestration, data architecture, evals, monitoring, auditability, and governance. We’re looking for a hands-on engineer who is strong in Python, system design, enterprise integrations, data architecture, and applied AI systems. You should be excited to turn ambiguous business workflows into reliable internal products and shared infrastructure. In this role, you will: • Build internal apps for enterprise operations across Finance, People, and GTM • Build MCP connectors and enterprise integrations with strong auth, permissions, idempotency, retries, and rate-limit handling • Design end-to-end multi-agent workflows with tool routing, human approvals, audit trails, and safe action boundaries • Design data architecture for operational AI systems, including ingestion, schemas, quality checks, lineage, and governance • Build evals, monitoring, metrics, and regression tests for agentic workflows • Create reusable infrastructure, patterns, and components that other enterprise teams can build on • Partner with system owners and business owners to turn messy enterprise workflows into reliable internal products You might thrive in this role if you: • Have strong Python engineering skills for backend services, MCP connectors, agent/tool workflows, eval harnesses, and data ingestion jobs • Have strong system design skills across shared infrastructure, app architecture, reliability, and scaling • Have experience building internal apps,

Account Executive (AE) - Enterprise Description - As an Account Executive, you will be the primary account owner of a select group of business accounts. Your main goal is to build strong relationships with clients, understand their needs, and deliver solutions that help them achieve their business objectives. . You will lead the development and execution of account strategies, working closely with internal teams, and the full pod team to ensure clients receive the best possible service and support with emphasis on outcome-based sales​. You will elevate and lead relationships at C-level and other key Business and IT executives across the full portfolio. You will build and sustain strong, consultative long-term relationships by becoming a key IT / Employee experience transformation partner. You will host customer welcome meetings for smooth handoffs to delivery teams and ongoing contribution to successful adoption of services and solutions. Key Responsibilities Own and execute comprehensive account strategies across a portfolio of accounts to achieve business growth and client satisfaction. Drive hardware, services, and solutions sales within the account set Expand Share-of-Wallet (SoW): grow revenue within existing Retain and Development Accounts by identifying new opportunities across the full portfolio of products and services. Manage Account-Level Profitability: ensure each account delivers sustainable profitability through strategic planning, pricing discipline, and value-added solutions. Drive Growth with a Portfolio-Wide Focus: promote the entire range of offerings—hardware, software, services—to maximize customer value and strengthen long-term partnership Enhance Overall Customer Experience: act as a trusted advisor, delivering proactive support and tailored solutions that improve satisfaction and

We are looking for a Sr. Engineer to design, build, and scale the infrastructure powering NVIDIA’s AI agent ecosystem. You will work at the intersection of distributed systems, developer platforms, and agentic AI — building the foundational services that enable teams across the company to develop, deploy, orchestrate, and operate autonomous AI agents at production scale. What you will be doing: Build and develop platform services that manage the full agent lifecycle from registration through deployment, execution, and teardown Architect multi-tenant Kubernetes execution environments with pod lifecycle management, per-tenant namespace isolation, persistent storage, admission policy enforcement, and identity propagation Develop and maintain automated CI/CD pipelines using GitLab CI and ArgoCD, including reusable pipeline templates and deployment blueprints that standardize how agents are built across teams Build framework-agnostic infrastructure supporting multiple agent SDKs and harnesses — lifecycle hooks, skills configuration, memory services, and OTEL instrumentation — so teams can onboard new agent frameworks without platform changes Build and operate Kafka-based message pipelines and real-time event streaming using Redis PubSub and SSE Develop data ingestion pipelines, access interfaces, and storage layers that power AI agent knowledge and context Implement session management for state persistence, conversation history, and agent recovery across sessions Develop multi-layer auth using OAuth 2.0, JWT validation, token exchange, and gateway integration, and manage secrets lifecycle with Vault (provisioning, rotation, container injection) Partner with security teams on compliance, access controls, and approval workflows for agent operations What we need to see: Bachelor's or Master's degree in Computer Science, Engineering, or

Account Executive (AE) - Enterprise Description - As an Account Executive, you will be the primary account owner of a select group of business accounts. Your main goal is to build strong relationships with clients, understand their needs, and deliver solutions that help them achieve their business objectives. . You will lead the development and execution of account strategies, working closely with internal teams, and the full pod team to ensure clients receive the best possible service and support with emphasis on outcome-based sales​. You will elevate and lead relationships at C-level and other key Business and IT executives across the full portfolio. You will build and sustain strong, consultative long-term relationships by becoming a key IT / Employee experience transformation partner. You will host customer welcome meetings for smooth handoffs to delivery teams and ongoing contribution to successful adoption of services and solutions. Key Responsibilities Own and execute comprehensive account strategies across a portfolio of accounts to achieve business growth and client satisfaction. Drive hardware, services, and solutions sales within the account set Expand Share-of-Wallet (SoW): grow revenue within existing Retain and Development Accounts by identifying new opportunities across the full portfolio of products and services. Manage Account-Level Profitability: ensure each account delivers sustainable profitability through strategic planning, pricing discipline, and value-added solutions. Drive Growth with a Portfolio-Wide Focus: promote the entire range of offerings—hardware, software, services—to maximize customer value and strengthen long-term partnership Enhance Overall Customer Experience: act as a trusted advisor, delivering proactive support and tailored solutions that improve satisfaction and

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of our pre- and post-sales motion. The team brings together responsibilities previously split across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical ownership model. Customer Engineering is a growth function focused on customer health, retention, expansion, and technical partnership. As Manager, Customer Engineering, you will lead a team of Customer Engineers and be accountable for their aggregate output while staying close to the work. You will translate team goals into individual assignments, coach direct reports on technical and commercial skills, and run the day-to-day operating rhythm for your pod. This is a people leadership role where your team’s output is your output. This is a role based in-office in Sydney or Remote in Melbourne. What this looks like day-to-day Team output and account health: Own the aggregate health, retention, and expansion outcomes for the accounts your team manages. Ensure Customer Engineering coverage is adequate, account risks are surfaced early, and no account falls through the cracks. People development: Coach and develop P2 through P4 Customer Engineers through regular 1:1s, actionable feedback, performance management, and individual development plans. Identify skill gaps and partner with enablement to address them. Operational rhythm: Run the team’s operating cadence, including weekly account reviews, pipeline syncs with Account Directors, escalation triage, and capacity planning. Maintain documentation standards and Salesforce hygiene across the team. Hiring and onboarding: Partner with recruiting to hire strong Customer Engineers and own the onboarding experience for new team members. Ensure new hires become productive within expected ramp timelines. Account Director partnership: Serve as the management counterpart to Account Director leadership for your pod. Resolve cross-functional fricti

About Us: Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. About the Role: We are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback. This opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply. Key Responsibilities: 1) Own a product pod or charter with clearly defined customer and business objectives. 2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis. 3) Define product roadmaps, priorities initiatives, and make informed trade-offs. 4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle. 5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality. 6) Track key product metrics and continuously improve the user experience based on data and customer feedback. 7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development. 8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements. What We Are Looking For: 1) Around 3–5 years of relevant experience

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m

About the Team The US Restaurant Team is responsible for growing the Restaurant business in the US, helping customers access the best selection on the platform, and ensuring merchants grow their sales. Specifically, the New Restaurants Models pod is building DoorDash's capability to create its own selection to fill gaps in the market and giving customers more affordable options. The team also pioneers new partnership models with restaurants in service of bringing customers the food selection they want in every neighborhood. About the Role As Director, New Restaurant Models, you will lead the team that builds DoorDash-created restaurant concepts, including scaling our existing Dashmart Kitchens Business and testing new ways to create a portfolio of ultra affordable options for customers. Examples of new models include collaborating with large Enterprise brands, vetting joint partnerships with smaller SMB merchants, and building our own network of kitchens. You'll set the operating model, build the team, and grow this business from its current footprint into a national offering. This is a high-visibility, entrepreneurial role at the intersection of product, operations, and partnerships — building something that doesn't exist anywhere else on the platform. You will report into a Director on our Restaurant team in our Marketplace organization. You’re excited about this opportunity because you will… Build – Define and scale DoorDash-created exclusive restaurant brands, setting direction for a business that doesn't exist anywhere else in the industry. Lead – Build and develop a team capable of scaling our proprietary food concepts nationally, and continually look for ways to grow the business and its impact Operate – Own the operating model and results for a 30-kitchen business, turning an ambiguous 2027 scale goal into an execution plan your team runs against every day Experiment – Set the testing agenda for the business, back your team to take sm

About the Team DoorDash is building the next generation of causal decisioning systems for New Verticals: grocery, convenience, retail, alcohol, pets, flowers, and other emerging categories. These businesses operate in high-dimensional, dynamic marketplaces where every consumer, merchant, item, promotion, substitution, search result, and delivery promise creates a causal question. We are hiring a Principal Machine Learning Engineer to lead the Causal ML pod and establish the technical foundation for company-level causal decisioning. This is a senior technical leadership role for a practitioner who has built consequential causal systems in production and can turn ambiguous business questions into a coherent measurement and decision platform. A central mandate is to define and build a durable company-level causal value metric: a trusted, long-term signal that estimates the incremental value created by product, growth, and marketplace actions. The metric will connect experiments, observational evidence, and production ML so leaders and product teams can compare investments on a common basis while protecting customer experience and marketplace health. About the Role You will set the multi-year technical direction for causal ML, lead the pod’s portfolio and operating model, and remain close to the hardest modeling and systems work. You will be accountable for both scientific credibility and production impact. You’re excited about this opportunity because you will… Lead the Causal ML pod across technical strategy, architecture, execution, and quality. Create a roadmap that joins foundational platform work with high-value product applications. Define the company-level causal value metric and its measurement framework, including the target construct, time horizon, component outcomes, identification strategy, calibration, uncertainty, and guardrails. Build the metric into a decision system that teams can use for product prioritization, experiment readouts, intervention select