Pod Coordinator Operations Jobs

As part of the Advanced Hardware Manufacturing Operations team, you will be a vital part of the Zoox Manufacturing organization responsible for building, testing, troubleshooting complex software controlled electro-mechanical sensing elements critical to Zoox’s Robo Taxi. Our team has a collaborative resilient culture marked by being curious and by an energetic approach to bring the Robo Taxi to life. You’ll be part of a passionate team dedicated to building the future of transportation. In this leadership role, you will be responsible for overseeing quality control activities for the camera, LiDAR, sensor pod and primary compute production line, ensuring compliance with standards, internal procedures, and leading a team of technicians. This role involves managing and supervising Quality employees, analyzing KPI data, implementing improvements, and providing technical guidance to the team while maintaining compliance to quality standards. In this role, you will: Provide effective supervision, mentoring and coaching to assigned employees to achieve the required quality and production goals. Supervise compliance adherence of the movement (physical and virtual) of products through the production area. Perform all personnel-related functions related to quality staff, including hiring, training, and performance evaluations. Plan and organize work to ensure delivery deadlines are met. Be the Data Steward for Manufacturing Quality on serialized production Work with the Operations. Logistics, Supplier Quality, Engineering and Manufacturing team to ensure accurate ERP transactions, documentation and proper maintenance of quality records in compliance with internal procedures, policies and regulatory requirements. Analyze and report Quality KPIs Partner with Manufacturing System Data team in resolving ERP show stoppers and improving

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable’s infrastructure is evolving to meet the needs of our fast growing engineering org. We are looking for infrastructure engineers to join our team to help improve critical product infrastructure, with a focus on building systems that have a great developer experience and will scale as we grow. We currently have openings on: Asynchronous Serving: The Asynchronous Serving team is scaling critical systems used by Airtable’s most essential and up-and-coming product features, especially AI features. Upcoming projects include refactoring our background task queue to track its tasks in DynamoDB, adding quality of service to the job queue, and revamping a streaming service to handle 10x scale while being more resilient. Compute: The compute pod builds and manages our Kubernetes-based platform that supports every service at Airtable, including all new AI services such as vector databases, AI evals store, and document extraction and understanding services. We have a lot of exciting foundational work in our roadmap, such as Overhauling our network stack and service discovery, to simplify service setup and strengthen security Region level disaster recovery, and bringing up compute platform from 0->1 in a new region Building custom Kubernetes operators for reliably managing some of our most critical workloads Developer Platform : The Developer Platform team sits at the intersection of all engineering at Airtable, focusing on building the internal tooling, frameworks, and CI/CD systems that power our product teams. We strive to streamline developer workflows - from build and test cycles to production deployments—and foster a best-in-class developer experience. Join us if you’re passionate about creating high-lever

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role As an Enterprise/Strategic Field Engineer (L5) , you'll be the technical cornerstone for Replit's largest and most strategic accounts. This is a hybrid role: high-impact pre-sales (closing complex technical evaluations) and post-sales (driving adoption, expansion, and retention). You'll own the end-to-end technical relationship—from pre-sales architecture discussions through multi-year expansion—ensuring our enterprise customers don't just use Replit, but become Replit-powered companies. You'll partner with Account Executives and Account Managers in a high-accountability Pod structure . This is not a reactive support role—this is a proactive, strategic technical leader who identifies blockers before they become problems, champions new use cases, and directly influences $5M+ in annual recurring revenue. In this role you will: Pre-Sales Strategic Technical Discovery: When you are pulled into complex deals, you join as the expert closer. You run deep discovery on their stack and constraints, then design the winning technical strategy. Proof of Value (POV) & Live Building: You build live, functional applications on the fly during executive meetings to prove immediate value and technical feasibility to VPs and C-suite stakeholders. Context & Connectivity (MCP): You write and deploy Model Context Protocol (MCP) servers to securely connect Replit Agents to customer-specific data, making Replit the central hub for their internal development. Enterprise Governance: You own the "Guardrails" mission. You configure workspace policies and AI governance templates that solve for data safety, compliance, and CISO approval. Infrastructure Strategy: You lead deep-dive reviews for Single-Tenant/VPC deployments, ens

Sr Product Manager, Employee Experience Location: San Francisco, CA or Mountain View, CA GAQ426R322 About Databricks At Databricks, our mission is to help data teams solve the world’s toughest problems and that starts with empowering our own employees. The Databricks IT organization is a product-led team that builds intelligent, scalable systems to make every Brickster’s workday simpler, faster, and more connected. We’re reimagining how employees and managers interact with internal tools; designing a unified, AI-driven experience that integrates data, insights, and workflows across the company. We’re looking for a Senior Product Manager (L5) to lead strategy and delivery for our newly formed People Pod. This role is a "zero to one" initiative focused on building next-generation agentic workflows on top of Databricks to fundamentally enhance internal employee experience tools and extend capabilities far beyond traditional systems like Workday. The Opportunity Managers and employees at Databricks interact with dozens of systems every week, from Workday to performance and onboarding tools, often switching contexts and duplicating effort. This team is responsible for defining and delivering product vision to simplify and unify the employee experience, designing an integrated, intelligent automation layer that sits on top of our systems of record to surface the right tasks, insights, and actions in one place. As the Product Manager for the People Pod, you will own a highly visible, zero-to-one product area, driving product thought leadership to shape how Databricks scales its internal workforce lifecycle through advanced automation and specialist domain applications. What You’ll Do Own the Zero-to-One Vision: Define and evolve the long-term strategy for the unified employee and manager experience, specifically focusing on advanced agentic workflows and automation tailored to the People function. Drive Product Strategy & Automation: Partner closely with develope

When 5% of Indian households shop with us, it’s important to build data-backed, resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. Tech Culture We have a unique tech culture where engineers are seen as problem solvers. The engineering org is divided into multiple pods and each pod is aligned to a particular business theme. It is a culture driven by logical debates & arguments rather than authority. At Meesho, you get to solve hard technical problems at scale as well as have a significant impact on the lives of millions of entrepreneurs. You are expected to contribute to the Solutioning of product problems as well as challenge existing solutions. Meesho’s user base has grown 4x in the last 1 year and we have more than 50 million downloads of our app. Here are a few projects we have completed last year to scale oursystems for this growth: ● We have developed API gateway aggregators using frameworks like Hystrix and spring-cloud-gateway for circuit breaking and parallel processing. ● Our serving microservices handle more than 15K RPS on normal days and during saledays this can go to 30K RPS. Being a consumer app, these systems have SLAs of ~10ms ● Our distributed scheduler tracks more than 50 million shipments periodically fromdifferent partners and does async processing involving RDBMS. ● We use an in-house video streaming platform to support a wide variety of devices and networks. What You’ll Do Design and implement scalable and fault-tol

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role As an Enterprise/Strategic Field Engineer (L5) , you'll be the technical cornerstone for Replit's largest and most strategic accounts. This is a hybrid role: high-impact pre-sales (closing complex technical evaluations) and post-sales (driving adoption, expansion, and retention). You'll own the end-to-end technical relationship—from pre-sales architecture discussions through multi-year expansion—ensuring our enterprise customers don't just use Replit, but become Replit-powered companies. You'll partner with Account Executives and Account Managers in a high-accountability Pod structure . This is not a reactive support role—this is a proactive, strategic technical leader who identifies blockers before they become problems, champions new use cases, and directly influences $5M+ in annual recurring revenue. In this role you will: Pre-Sales Strategic Technical Discovery: When you are pulled into complex deals, you join as the expert closer. You run deep discovery on their stack and constraints, then design the winning technical strategy. Proof of Value (POV) & Live Building: You build live, functional applications on the fly during executive meetings to prove immediate value and technical feasibility to VPs and C-suite stakeholders. Context & Connectivity (MCP): You write and deploy Model Context Protocol (MCP) servers to securely connect Replit Agents to customer-specific data, making Replit the central hub for their internal development. Enterprise Governance: You own the "Guardrails" mission. You configure workspace policies and AI governance templates that solve for data safety, compliance, and CISO approval. Infrastructure Strategy: You lead deep-dive reviews for Single-Tenant/VPC deployments, ens

About the Team The US Restaurant Team is responsible for growing the Restaurant business in the US, helping customers access the best selection on the platform, and ensuring merchants grow their sales. Specifically, the New Restaurants Models pod is building DoorDash's capability to create its own selection to fill gaps in the market and giving customers more affordable options. The team also pioneers new partnership models with restaurants in service of bringing customers the food selection they want in every neighborhood. About the Role As Director, New Restaurant Models, you will lead the team that builds DoorDash-created restaurant concepts, including scaling our existing Dashmart Kitchens Business and testing new ways to create a portfolio of ultra affordable options for customers. Examples of new models include collaborating with large Enterprise brands, vetting joint partnerships with smaller SMB merchants, and building our own network of kitchens. You'll set the operating model, build the team, and grow this business from its current footprint into a national offering. This is a high-visibility, entrepreneurial role at the intersection of product, operations, and partnerships — building something that doesn't exist anywhere else on the platform. You will report into a Director on our Restaurant team in our Marketplace organization. You’re excited about this opportunity because you will… Build – Define and scale DoorDash-created exclusive restaurant brands, setting direction for a business that doesn't exist anywhere else in the industry. Lead – Build and develop a team capable of scaling our proprietary food concepts nationally, and continually look for ways to grow the business and its impact Operate – Own the operating model and results for a 30-kitchen business, turning an ambiguous 2027 scale goal into an execution plan your team runs against every day Experiment – Set the testing agenda for the business, back your team to take sm

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, decisive, and detail-obsessed Team Lead to oversee a pod of Fraud Investigators. You won't be tied to just one type of fraud. As a Team Lead, you will be the player-coach guiding the detectives who protect our platform from everything from complex account takeovers to sophisticated money mule networks. You will act as the ultimate escalation point, drive team performance, and ensure our defenses stay one step ahead of the bad actors. What You Will Do: Manage the day-to-day operations of a pod of Fraud Investigators. Conduct 1:1s, run side-by-sides, and actively coach your team to elevate their investigative techniques and decision-making. Oversee complex fraud queues, ensuring the team strictly maintains case-closure Service Level Agreements (SLAs) without sacrificing investigative quality. Step in on the most complex, ambiguous, or high-dollar investigations. You are the final set of eyes when an investigator needs help navigating a tricky bank indemnity, a complex crypto trace, or a sophisticated identity ring. Lead weekly calibration sessions with your pod. Spot emerging fraud typologies across the platform, document trends, and partner directly with Risk, Com

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Analytics Engineering team owns the full-stack analytics foundation for Plaid's GTM, CGX, NEA and Marketing organizations. We build and maintain the core semantic layer data models (dbt on Databricks), activation layer, and BI surfaces that these teams rely on — and we partner with stakeholders to turn those models into decisions, forecasts, analytics and experiments. As a Senior Analytics Engineer, you’ll also act as an applied data science partner. In addition to core analytics engineering, you’ll work on predictive modeling, experimentation, lifetime value (LTV), and attribution alongside the broader team. As a Senior Analytics Engineer on the Marketing pod, you will be the technical owner of Plaid's Marketing data stack. You will build the dbt models, predictive frameworks, and self-serve data products that Marketing leadership uses to plan spend, measure performance, and drive growth. You'll partner directly with PMM, Growth Marketing, and Marketing leadership to deliver core data models, frameworks, and tools — including LTV, lead scoring, and experimentation tooling — with a north star that aims for prescriptive and production-grade analytics. You'll also help build the

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Advertising team is looking for a Sales Planner who is a digital and integrated sales plan expert. You will oversee the pre-sale process and ensure quality service to our advertisers from reservations and media plan creation and occasional post-sale activity on print campaigns. This is a hybrid role based in our New York headquarters, reporting to the Senior Manager, Sales Planning . You can typically expect to be in the office 3 days per week. About the Role: You will serve as the support for a dynamic digital and integrated sales organization for a pod of sales professionals. A large part of the work will develop digital and integrated media plans that lead to sales campaign success and renewal. You will become knowledgeable about the sales process and serve as a team liaison with advertising agencies and clients as well as with internal groups. Responsibilities: Guide logistical flow of pre- and post-digital and print ad campaigns, working on behalf of sales with other departments such as Research, Ad Ops, Sales Development, Ad Products and the Content Studio. Support development of RFP (Requests for Proposal) process using the full scope of NYT ad products that address the advertiser’s needs and campaign goals for both print and digital. Build and revise media plans, check avails, reserve fixed placements and update associated fixed placement calendars. Enter final plans into on

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking a Director, People Business Partner to serve as the core strategic People partner and Workforce Architect for the Senior Vice President & General Manager of AMER Sales and their executive leadership team. This role moves beyond traditional HR delivery to focus on high-impact executive consulting, organizational design, and strategic human capital planning for our primary revenue-generating engine in the Americas. Operating within our Pod Model where we partner closely with Center of Excellences (COEs) and People Operations partners who support front line managers—you will act as a trusted advisor, executive coach, and transformation catalyst to senior sales leadership. Key Responsibilities Workforce Architecture & Organizational Design Strategic Workforce Planning: Act as the primary workforce architect for AMER Sales. Partner closely with senior sales stakeholders, Revenue Strategy & Operations, and Finance to build, model, and execute a dynamic, multi-quarter workforce plan aligned with regional ARR targets, quota coverage, and product roadmaps. Organizational Design & Scale: Orchestrate structural evolution across sales pods, territory models, and go-to-market teams. Optimize spans of control, layers, and role definitions to maximize sales velocity and operational efficiency. Future-Proofing & AI Integration: Lead GTM workforce transformation initiatives by consulting on role evolution, skill density, and integrating AI

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking a Director, People Business Partner to serve as the core strategic People partner and Workforce Architect for the Senior Vice President & General Manager of AMER Sales and their executive leadership team. This role moves beyond traditional HR delivery to focus on high-impact executive consulting, organizational design, and strategic human capital planning for our primary revenue-generating engine in the Americas. Operating within our Pod Model where we partner closely with Center of Excellences (COEs) and People Operations partners who support front line managers—you will act as a trusted advisor, executive coach, and transformation catalyst to senior sales leadership. Key Responsibilities Workforce Architecture & Organizational Design Strategic Workforce Planning: Act as the primary workforce architect for AMER Sales. Partner closely with senior sales stakeholders, Revenue Strategy & Operations, and Finance to build, model, and execute a dynamic, multi-quarter workforce plan aligned with regional ARR targets, quota coverage, and product roadmaps. Organizational Design & Scale: Orchestrate structural evolution across sales pods, territory models, and go-to-market teams. Optimize spans of control, layers, and role definitions to maximize sales velocity and operational efficiency. Future-Proofing & AI Integration: Lead GTM workforce transformation initiatives by consulting on role evolution, skill density, and integrating AI

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Program Overview Some of our world's grand challenges, from resolving long-open problems in mathematics to designing medicines for neglected diseases, require deep expert judgment that today's AI still lacks. We're working toward an AI scientist, a system capable of the long-horizon reasoning and experimental judgment needed to push the frontier on problems like these. We believe frontier AI, developed safely, can meaningfully accelerate progress across science and engineering. Getting there requires close collaboration with people who have spent years at the frontier of their fields. The Anthropic STEM Fellows Program brings researchers and experts from across science and engineering into Anthropic for four months to take on the grand challenges of their fields with Claude. Working in small pods of Fellows from related fields, you will pair deep domain expertise with our frontier models and internal tooling to define the hardest open problems in your discipline, build the datasets and simulations that let us test and train Claude on them, and find exactly where it falls short. We're looking for Fellows across science and engineering. Prior machine learning experience is helpful but not required. Scientific judgment and a willingness to learn quickly matter more. Our first cohort of more than 20 STEM Fellows across mathematics, physics, the life sciences, and engineering, ran from June to September 2026. The problems they built now feed Claude's training and one of our internal science evaluations. What to Expect: A place in a small pod of Fellows working on related problems in your domain. Your pod meets weekly with Anthropic researc

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud—managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. What You’ll Do First Line of Defense: Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution. Incident Management: Adhere to incident management protocols and drive post-mortems to capture process improvements and root-cause analyses. Monitoring & Alerting: Monitor and respond to Zabbix, Grafana and Opensearch alerts—taking direct remediation steps or managing seamless escalations. Infrastructure & Pod Health: Ensure the health and reliability of storage pods across all sites (defining and refining monitoring alert definitions and completing daily tasks relating to hardware replacement diagnosis, system troubleshooting and executing needed configuration changes via Ansible and a Git repository framework). Data Center Tech Support: Serve as an escalation point for Data Center Technicians regarding advanced pod troubleshooting, deployment queries, migration issues, and Ansible playbooks. Migrations & Provisioning: Manage pre-deployment configuration and testing for Vault systems, initiate Vault migrations, and perform health checks on migration pods. Code Deployments: Use Jenkins

Job Requisition ID # 26WD100483 Position Overview We are looking for an experienced Customer Service and Vendor Operations professional with 8+ years of experience in the Customer Service industry and 2–3+ years of team leadership experience. In this role, you will be responsible for driving vendor performance, customer experience, operational excellence, and continuous improvement. The ideal candidate is data-driven, customer-focused, and skilled at building and managing strong relationships with cross-functional stakeholders and vendor partners. Responsibilities Own and drive vendor performance and customer experience metrics for assigned teams Monitor vendor performance against Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and operational targets to ensure consistent performance Drive improvements across Productivity, First Contact Resolution (FCR), Customer Satisfaction (CSAT), CSCI, Average Handling Time (AHT), MRT, and Sales Leads Execute operational strategies and best practices in collaboration with vendor partners and internal stakeholders Conduct regular performance reviews, audits, and operational reviews with Operations Leads, ELs, POD Subject Matter Experts (SMEs), and OMs Ensure effective daily case management and timely resolution of customer issues Leverage Quality Assurance (QA) insights, performance data, and trends to identify coaching and process improvement opportunities Perform data analysis and Root Cause Analysis (RCA) to identify operational gaps, risks, and imp