Principal Partner Solutions Architect Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As an Enterprise CSM, you’ll partner with our largest and most complex enterprise customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their teams to guide them through their AI Agent transformation with Fin — as both a Customer Agent and a Service Agent — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their customer and support operations — and to achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors across a focused portfolio of high-value enterprise accounts. Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, pre

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer, Audio-Video-Communication team, you'll be in charge of building our upcoming platform to bring multi-modal communication experience - voice chat, 3D audio, and large-scale broadcast, to our users. If you enjoy working on C++ software while building products for the passionate community of Roblox, you'll be right at home within our experienced and growing social team. You will work with our Engineering Managers and Directors within our Engine's team, and will report to our Manager of the Real-Time Communications team. You Will: Build and launch the latest real-time communication platform from the ground up, designed to support billions of users. Employ best programming practices to write code that is efficient, maintainable, and scalable. Play a crucial role in the introduction of high-quality communication features/products on a wide range of devices, from mobile to high-end platforms. Enhance the robustness and performance of existing components Collaborate with engineers across engine and partner teams to create synergistic solutions You Have: Over 8+ years of experience developing and deploying user-facing software products. Successfully deployed a high-

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We’re looking for a Senior Principal Solutions Engineer to shape and lead technical strategy for OneTrust’s most strategic and complex opportunities in the UK & Ireland. Reporting to the Solutions Engineering Manager, you will bring broad portfolio fluency, deep enterprise technology expertise, executive-level customer engagement, and commercial judgement to help customers solve business-critical challenges with OneTrust. You will partner closely with Sales, Customer Success, Product, Engineering and partners to build deep account alignment, progress complex buying decisions, and create measurable customer and commercial outcomes. You will be a trusted advisor to senior customer stakeholders and a force multiplier for the Solutions Engineering organisation: setting s high bar, developing reusable approaches, and coaching others to raise the quality of our work. AI Governance is an important area of expertise for this role, alongside the breadth to lead opportunities across OneTrust’s entire platform. Your Mission Lead technical strategy for the highest-impact, most complex opportunities across OneTrus

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do We’re looking for a visionary Principal Product Manager to set the pace for the advancement of our business and shape the future of our product portfolio. This is a highly strategic role where you’ll define company-wide priorities, drive innovation across our most critical product lines, and partner with executive leadership to turn bold ideas into real-world impact for students and educators. In this role you will: Define the product vision and strategy that shapes the direction of the business. Drive innovation across multiple product areas through deep discovery and data-driven insight. Partner with and influence executive leadership on company-wide strategic priorities. Shape competitive, market, and commercial strategy, including enterprise pricing and packaging. Align engineering, go-to-market, and external partners around a unified roadmap. Mentor and elevate the product management team, modeling best practices across the function. Who You Are You have 6 or more years of product management experience with a track record of company-wide impact. You are an expert in portfolio-level product strategy, discovery, and delivery across multiple product types. You have a gift for influencing executives and cross-functional stakeholders without relying on authority. You are fluent in market and competitive analysis, with the ability to translate global trends into long-term strategy. You have experience shaping enterprise pricing, packaging, and commercial

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Firmware Engineer at Micron Technology, Inc., you will build groundbreaking high-performance controller firmware for volatile and non-volatile memory systems. You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors. You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues. You will triage failures, file bug reports, use AI Supported and help the development teams with isolating issues. Job Responsibilities 12+ Years in Firmware Storage/SSD would be a strong plus. Strong firmware design and debug experience using assembly and C programming. Knowledge of mass storage interface protocol PCIe/NVMe, Understanding of storage interfaces including SATA, or SAS (optional) Strong skill in ARM development tools and IDE such as Eclipse Knowledge in the use of scripting languages, programming tools and environments Experience in the storage industry in SSD, HDD, storage systems, or a related technology. Working knowledge of NAND flash and other non-volatile storage is optional but plus. Experience in test equipment such as oscilloscopes and logic/bus analyzers (good to have). Ability to work independently with a minimum of day-to

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our Data Center Business Unit (CDBU) is at the forefront of enabling next-generation server solutions that power AI and high-performance computing workloads. We work on ground breaking DRAM technologies that directly impact a significant portion of Micron’s revenue. Join a team that is crafting the future of data infrastructure and driving innovation in one of the fastest-growing technology segments! We are looking for a Principal Product Manager to lead DRAM product strategy and lifecycle management for data center applications. In this role, you will translate customer needs into product requirements, influence roadmap decisions, and partner closely with engineering, marketing, and customers to deliver high-impact solutions. This is a highly visible role where your expertise will shape product direction and help drive adoption across the server ecosystem. Responsibilities: Define and drive multi-year DRAM product strategy, roadmap, and lifecycle execution Translate customer and market needs into clear product requirements and value propositions Serve as the DRAM product expert with customers and industry partners Lead demand forecasting strategy, including competitive analysis and market modeling Identify and integrate high-value AI use cases into product planning and workflows Minimum Qualifications: Bachelor’s degree

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are searching for an experienced global events manager who thrives in evolving environments and is excited to help establish, scale, and mature demand-based event marketing capabilities. As a strategic contributor, you will help define success for the Global Demand Events Marketing team and contribute to the operating model, programs, and execution frameworks required to deliver predictable pipeline impact. You will report to the Director of Demand Events, based in North America, and will balance global consistency with account-specific nuance while serving as a contributing voice for strategic motions in global planning and prioritization. You Will: Lead end-to-end execution of a global portfolio of Tier 1 and Tier 2 third-party and proprietary events, translating global strategy into detailed plans, timelines, and deliverables. Own planning and delivery of industry conferences, sponsorships, hosted experiences, and proprietary programs across regions, ensuring consistent, high-quality execution aligned to global standards. Partner cross-functionally with Product Marketing, Growth Marketing, Field Marketing, Content, Design, Sales, SDRs, and Marketing Operations to operationalize integrated event campaigns and ensure alignment with go-to-market priorities. Drive event programs that generate measurable pipeline and customer engagement through meeting programs, lead capture, attendee journeys, and coordinated post-event follow-up. Manage execution of global sponsorship programs, ensuring fulfillment of contractual deli

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for an experienced Principal Product Manager to join our Product Organization at Smartsheet. In this role, you will own the intersection of AI-powered creation and product-led growth, driving investments that help customers get to value faster through intelligent content generation, AI-assisted onboarding, and self-serve activation. You will be accountable for setting strategy and making high-impact investments in areas of high ambiguity, aligned to customer demands and business goals. You will report into a leader in Product Management, and can be based in our Bellevue, WA office or work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own the AI creation product surface: drive AI-powered asset generation, intelligent template recommendations, and the overall experience that turns a blank canvas into a working solution Define and drive the activation strategy: set the vision for how AI reduces time-to-value for new and expanding users, with a clear north star metric and a roadmap to move it Improve AI output quality: define standards for AI-generated content in Smartsheet, and work with engineering and design to improve the accuracy and usefulness of outputs over time Build the PLG feedback loop: optimize creation flows to understand what drives users to their "aha moment," use that signal to iterate fast, and turn activation wins into expansion Partner deeply across the org: work with engineering, design, data science, and platform teams to ship capabilities that are

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities As a Principal Engineer, Dry Etch Tool Installation Qualification for OCT, you will be considered an area domain expert in Dry Etch and will work as a site partner with Micron FABs globally and supplier partner with suppliers. Understand short-term and long-term Cost goals within Front End and ensure alignment to corporate business goals. Initiate and drive multi-functional programs to achieve department business goals Facilitate the definition of program scope, goals, work, timeline and resource requirements in collaboration with sponsors and partners Manage the definition, refinement, and implementation of core methodologies and tools for business process including reporting Collaborate with project teams to understand the business value of projects and programs in place and how they contribute to BIC plan. Provide program and project performance updates periodically with communication across functional groups. Ensure strategic roadmaps with important measures for Schedule and Cost are developed, maintained, and tracked to latest BIC targets. Lead and continuously improve the TIQ business processes, continual improvement project and BKM alignment. Prioritize and lead numerous projects based on Fab and corporate objectives. Move projects effectively through project lifecycle – definition, planning, implementation, acceptance and review. Facilitate and drive global peer groups to align strategy and roadmap to achieve area o

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are the Track & Trim Equipment Development Engineering team, driving innovation at the heart of advanced semiconductor manufacturing. We partner across process, integration, and manufacturing teams to bring next-generation lithography capabilities—including EUV—to life. If you enjoy solving complex technical challenges and crafting the future of high-volume manufacturing, you’ll feel right at home here! In this role, you will serve as a technical leader and recognized authority on photolithography Track and Trim systems. You’ll lead critical programs, influence process strategy, and ensure equipment performance at advanced nodes. Your work will directly impact yield, cost, and scalability throughout international fabrication facilities, making this a highly visible and rewarding opportunity. Responsibilities: Serve as SME for Track & Trim systems; define process strategy and resolve complex equipment and process issues Lead equipment lifecycle programs including selection, installation, qualification, and deployment for advanced nodes including EUV Improve tool uptime, reliability, and performance to meet yield and cost targets in high-volume manufacturing Drive safety and operational perfection by embedding safe practices (PPE, LOTO, chemical safety) into equipment and processes Partner with multi-functional teams and vendors to develop, optimize, and scale solutions across global fabs Minimum Qualifications: B

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, engineers, GTM teams, and the executive leadership to build cutting-edge AI capabilities that accelerate growth and lead to market leadership. In this role, you will oversee a mix of strategic product leadership and people management, with the opportunity to guide both product innovation and team development. As a key partner to our GTM teams, you’ll serve as the face of the AI platform, engaging with customers, prospects, and partners to drive adoption and success. Job Summary: The Principal Product Manager is responsible for leading the development and management of complex products from ideation to launch. This includes defining product strategy, conducting market research, developing product roadmaps, and collaborating with cross-functional teams to ensure successful product launches. The Principal Product Manager is a senior leader who provides guidance and direction to other product managers and technical staff. Duties and Responsibilities: Lead the development and management of complex products, from ideation to launch, ensuring they are completed on time, within budget, and meet quality standards Work closely with cross-functional teams, including engineering, design, sales, and marketing, to ensure that all aspects of the product are aligned Develop and maintain product roadmaps and feature backlogs, and track progress against milestones Conduct market research and gather customer feedback to identify customer needs and pain points, and use this information to inform product decisions Develop and maintain strong relationships with customers and other key stakeholders, in order to identify critical use cases that can be solved by AI solutions and gather feedback to impro

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are a team that thrives on uncovering the unseen. Using advanced inspection technologies, data analytics, and innovative defect detection methodologies, we protect the health of our manufacturing lines and enable world-class yield performance. We collaborate across global sites to share knowledge, develop best known methods, and accelerate learning through data-driven decision making. If you enjoy solving complex manufacturing challenges and influencing improvement at scale, we invite you to join us. As a Principal Realtime Defect Analysis (RDA) HVM Process Engineer, you will serve as a technical leader responsible for driving defect reduction strategies across high-volume manufacturing. You will influence inspection roadmaps, develop innovative approaches for defect detection and excursion prevention, and partner with global stakeholders to improve process capability and manufacturing performance. Your expertise will help shape RDA strategy, accelerate technology transfer, and enable proactive identification of critical process issues before they impact production. Responsibilities: Lead defect reduction initiatives through analysis of inline defect signals, process flows, and equipment performance across manufacturing sites Develop and implement advanced inspection strategies, methodologies, and controls to improve defect visibility and prevent process excursions Drive root cause investigations for complex defect and yield challenges while influencing corrective actions across cross

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager for the Channels email team. About the job We’re hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy. You’ll navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners. By transforming ambiguity into resilient, scalable systems, you’ll protect vital revenue streams and lay the groundwork for the future growth. Join us to define the next chapter of email at Twilio. Responsibilities In this role, you’ll: Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise. Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements Develop and lead the multi-year product roadmap for your domain, driving development from concept through laun

About the Team Joining Capco means joining an organization that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork. Capco's Cybersecurity Practice is a multi-disciplinary team focused on helping leading financial institutions navigate an increasingly complex cyber, technology, and regulatory landscape. We partner with clients to evaluate, design, and implement risk-aware solutions that strengthen resilience, protect critical assets, and enable innovation. As artificial intelligence continues to transform financial services, our team works closely with clients to develop secure and responsible AI adoption strategies, establish governance frameworks, manage emerging technology risks, and build trust in AI-enabled products and services. We combine deep expertise in cybersecurity, risk management, financial services, cloud transformation, and data protection to help executive leadership address their most critical business and security challenges. About the Job As a Principal Consultant within our Cyber Advisory Practice, you will serve as a trusted advisor to senior client stakeholders, leading complex cybersecurity and technology risk engagements across the Financial Services sector. You will be responsible for helping clients define and execute cybersecurity strategies, strengthen governance programs, manage enterprise risk, and address emerging challenges related to digital transformation, cloud adoption, and artificial intelligence. You will lead consulting teams, oversee delivery across multiple workstreams, contribute to business development initiatives, and play a key role in shaping the continued growth of Capco's Cybersecurity Practice. What You'll Get to Do Lead cybersecurity, technology risk, and AI governance engagements for global financial institutions, helping clients identify, assess, and mitigate cyber and emerging technology risks. Perform assessments of platforms, applications, cloud environments, AI

About the job Shape how Graphcore’s high-performance systems are tested, diagnosed and proven ready for production. You’ll lead the technical direction for system-level manufacturing test. You’ll turn product requirements into robust test strategies for manufacturing partners. Your work will directly influence product quality across boards, blades and rack-level systems. You’ll solve complex test issues and drive improvements across products. You’ll define, deploy and maintain test platforms, fixtures and diagnostic solutions. You’ll also partner with hardware, software and manufacturing teams. This role combines hands-on technical depth with broad influence. You’ll shape future test strategy while helping other engineers raise the bar. The team and culture The Product Test and Diagnosis team finds and manages hardware defects across chips, boards and finished systems. Its work spans manufacturing sites and deployed products. You’ll work closely with engineering teams and manufacturing partners to solve problems quickly. Decisions are driven by evidence, technical judgement and root cause analysis. You’ll have ownership of complex problems and the scope to challenge existing approaches. You’ll also mentor engineers and establish practical standards across teams. What we’re looking for Essential Proven experience in PCBA and system product validation, including in manufacturing testing within production environments. Strong understanding of electronics fundamentals, PCBA/blade/rack-level manufacturing processes, and associated failure mechanisms. Proficient with Linux command-line environments and technical troubleshooting. Experienced in the local and remote operation of test equipment, including oscilloscopes, DMMs, clock generators, SMUs, and PSUs. Proven problem-solving, communication, and presentation skills, with the ability to perform effectively in fast-paced, complex environments. Desirable Strong knowledge of high-speed interconnects, including PCIe Gen5/6