Proactive Moderation Operations Specialist Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Security-Compliance Program Manager to join our team. This is a Remote role, reporting to the Director, Global Security-Compliance Practice in the Global Security Compliance department. Compliance helps Zscaler win. When a Zscaler team member, a customer, or a partner hits a compliance requirement, our practice is who they call trust to answer. You'll be one of the people behind building trust: part advisor, part translator, part teacher. You'll help customers navigate compliance frameworks like Zero Trust, GDPR, NIST, PCI, and HIPAA, and you'll help our field teams turn compliance requirements into relevant, relevant, and winning conversations. In every room you walk into, you'll live at the intersection of security, data protection, and compliance, making the case for how Zscaler protects customers and their data in a compliant way. This is not a back-office audit job. You'll be in front of custo

About HopSkipDrive At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation. Through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We use AI every day, and not as a productivity add-on. It's woven into how we work at every level. We're rethinking how work gets done, who does what, and what a small team can accomplish. If you've already built AI into how you work, you'll hit the ground running. If you haven't, you'll need to be ready to learn fast and work differently than you have before. We're remote-first, mission-driven, and built for people who want to do work that matters with people who hold a high bar. Who We Are Platform & DevOps is a team that builds the platform that HopSkipDrive Engineering ships on: cloud infrastructure, CI/CD, test infrastructure, and the AI coding-agent tooling used by our product teams. Our engineers use coding agents every day, and this team makes the path from pull request to production as fast and safe as possible. This role will: Lead and grow a team of Platform and DevOps engineers. Set direction, coach, hire, and stay hands-on for part of your week. Own our AWS platform end-to-end: infrastructure as code, Kubernetes, CI/CD, environments, observability, incident response, and cloud cost. Lead the practice of Agentic Software Development Lifecycle (ASDLC) to ensure these AI tools remain safe

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Solutions Architects are the trusted advisors to New Relic’s current and prospective customers. As part of the Strategic Solutions Architect (SA) Organization, you will support the observability transformation initiatives of New Relic’s clients. Solutions Architects work collaboratively with New Relic customers across all segments, as well as with Sales, Engineering, Product Management, and Marketing organizations. You will collaborate on strategic engagements that require a high degree of strategic planning, consulting, hands-on technical expertise, and internal cross-departmental collaboration within New Relic. Solutions Architects help shape and execute a strategy to build awareness and drive broad usage of the New Relic platform with customers, becoming their trusted advisor. The ideal candidate should be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technical solutions with measurable business value is fundamental to a Solutions Architect. Candidates must also demonstrate the ability to think strategically about business, product, and technical problems. You will specialize in leading expansion and observability penetration opportunities by providing thought leadership for solution design, best practice implementation, and technical problem-solving. You will enable the measurement and analysis of the success of New Relic's go-to-market strategy in both the penetration and expansion phas

Toast is driven by building the all-in-one platform that helps restaurants operate, grow, and delight their guests. As we continue to expand globally and evolve our platform, we are looking for experienced finance leaders who thrive in fast-paced environments and enjoy partnering across the business to solve complex problems. Toast is seeking a Senior Director of Revenue Accounting to lead our global revenue accounting organization. Reporting to the CAO, this leader will be responsible for the integrity of Toast's revenue accounting, ensuring accurate financial reporting, strong internal controls, and compliance with U.S. GAAP and SEC reporting requirements. This role is highly cross-functional and requires a leader who can translate complex accounting requirements into scalable business processes while partnering closely with Product, Engineering, Sales, Legal, FP&A, Internal Audit, and external auditors. The ideal candidate combines deep technical accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across a rapidly evolving organization. While this role sits within Finance, success requires a customer-first mindset. This leader understands that accounting decisions, business processes, and system design ultimately impact the experience of Toast's restaurant customers. They proactively partner across the organization to develop solutions that balance accounting integrity, operational scalability, and an exceptional customer experience. This position owns revenue accounting globally, including period-end close, financial reporting, controls, and accounting support for new products and business initiatives. A day in the life (Responsibilities) Lead the global Revenue Accounting organization, developing a high performing team that delivers accurate, timely, and scalable financial reporting. Own the accounting for all revenue streams, ensuring compliance with ASC 606 and other applicable accounting guidan

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for your portfolio of complex, high-value customers. You are responsible for ensuring every strategic customer achieves maximum success with Trustpilot — from advanced onboarding and driving deep product adoption to realizing measurable, C-level results and building strong advocacy relationships. Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. What You'll Be Doing: Strategic Onboarding & Activation: Lead and architect post-sale onboarding and complex setup across multi-stakeholder environments, ensuring a strong, accelerated foundation for product adoption at scale. Adoption & Strategic Value Realization: Drive measurable Business Adoption across your high-value customer portfolio, demonstrating and delivering tangible results to executive sponsors. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) for your high-value book of business by maintaining exceptional customer health, proactively identifying and mitigating systemic risks with a strategic recovery plan. Customer Experience & NPS: Drive high customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your high-value portfolio. Customer Issue Resolution: Act as the strategic first line for complex customer issues related to deep product value, platform usage, or strategic

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an elite relationship builder and technical strategist who can serve as a trusted advisor to C-level executives? Empower leading organizations to transform their operations through enterprise orchestration. Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-value business impact. Our Customer Success Management team acts as the primary catalyst for client growth, working in tight alignment with internal and external partners. We build deep, long-term relationships with leading global enterprises to ensure they maximize the value of our AI-Powered Process Automation platform. As a Customer Success Manager, you will serve as a premier strategic advisor to elite organizations. This role is vital right now because companies are rapidly scaling complex automated ecosystems. You will use your business acumen and technical aptitude to help clients unlock the full power of our advanced capabilities - including unified Data Fabric , robotic automation, and generative AI. By proactively mitigating delivery, adoption, and technical risks, you will enable clients to achieve flawless Enterprise-Grade Orchestration . This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. Wh

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We're looking for a Senior Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office). This role sits in our Consumer Org, where you'll work on recommendation problems with direct, measurable impact on how customers discover relevant content. You’ll collaborate with experienced scientists and engineers across DoorDash, Deliveroo and Wolt, learning from multiple recommendation systems while helping shape the next generation of the experience. What You'll Be Doing Design, develop and improve recommendation, ranking and retrieval models that surface relevant restaurants, dishes, items and content to customers. Own applied ML problems end to end: frame the problem, analyze data, develop models, define offline evaluation, run experiments and monitor production performance. Develop methods that balance relevance with product and customer needs, such as diversity, availability, business constraints and changing user intent. Collaborate closely with Software Engineers, ML Engineers, Product Managers and Analysts to turn scientific insights into reliable customer-facing products. Evaluate and apply state-of-the-art ML methods where they meaningfully improve recommendation quality, robustness or efficiency. Contribute to a high bar for applied-science practice through technical reviews, k

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join Platform Hiring Operations, PHT's business-facing team. This team owns demand, market context, and pipeline health: translating business needs into hiring plans, keeping stakeholders ahead of risk, and clearing blockers before they reach the execution team. About the Role You'll own business readiness, attraction, and pipeline health for Courier hiring across the business, a new area for Platform Hiring. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates. As the senior business-facing partner for Courier, you'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence. When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline. You'll proactively coordinate blockers across onboarding, background checks, traini

About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com. About the Role We are looking for a Machine Learning Scientist (Modeling & Evaluation) to join the Enterprise Solution Science Team and help enterprises turn AI into real ROI. In this role, you will be responsible for end-to-end development, from problem definition to driving models and solutions into production. What You'll Work On Design, develop, and deploy optimization solutions built on ML models and evaluation, to improve efficiency and quality. Work with PMs and engineers to turn product goals and customer needs into clear problems and priorities, and integrate validated methods into the product. Build reliable evaluation methods for LLM output to measure the quality and impact of solutions, and decide if the results apply to real-world conditions. Form your own hypotheses, then design A/B tests that use real traffic to validate them. Follow the latest research and industry solutions, evaluate them in our own context, and propose new approaches. Decide what to build in-house and what to adopt. Monitor solutions after launch, and proactively communicate risks, trade-offs, and progress. (Optional) Mentor junior scientists and interns, if the need arises. What We're Looking For (Minimum Qualifications) Master's or PhD degree in Computer Science, Machine Learning, Mathematics, Electrical Engineering, or related fields At least 2 years of experience in machine lea

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in London for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. Role Responsibilities Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Requirements 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise techno

Who we are: About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe offers an interesting middle ground between joining a small startup and going to work for a multinational company. We have systems and processes optimized for early-career professionals. You will be in an environment that prizes rigor, discipline, and reliability—from our products, from our ways of working, and from our colleagues. You will learn how the best teams put together extremely reliable systems, and you will be responsible for operating these systems, with adequate backup when things get tough. The Security organization is dedicated to building and maintaining a secure financial infrastructure platform. By joining this team, you will be on the front lines, engineering solutions that protect the sensitive data and systems underpinning a huge portion of the world's economy. You will contribute to core security functions like threat detection and rapid incident response, building and scaling the platforms that manage vulnerabilities, and proactively performing offensive security assessments to identify weaknesses before they can be exploited. This is a chance to apply software engineering principles and new technologies such as AI to solve complex, high-stakes security challenges, ultimately ensuring that Stripe's mission to increase the GDP of the internet is achieved securely. What you’ll do As a Security Engineer New Grad you will have the opportunity to work across various security disciplines and own projects from sta

About the role We’re seeking a strong leader for ANZ region, who will build on one of the existing Enterprise teams and lead the organization forward to achieve further goals and successes. Based in Sydney, you will play a crucial role in building an inclusive and highly motivated team across ANZ & to capitalize on the market opportunity and springboard your career to the next stage of success. About The Team Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data. Responsibilities Leading a team of Enterprise Sales Executives Creating and executing on a plan to hit targets and exceed them Driving a culture of pipeline generation via personal pg, channel and SDRs. Coaching team members on customer calls, providing feedback and adding value to those conversations Participating in the wider sales leaderships enablement initiatives Build and retain the partner ecosystem and work closely with focused partners to foster collaboration and opportunity Participate in strategic and tactical planning for the region and a key member of the APJ Management team. Drive accurate team forecasting practice in line with management expectations. Conduct weekly progress meetings with the sales team. Required Skills Understands & uses MEDDPICC as a sales qualification tool as well as Command of the message. Proven hands-on experience coaching Pipeline Generation (PG) activities as well as having accomplished them as an individual contributor Minimum 5+ years

Zoox has embarked on a highly ambitious journey to develop a full-stack autonomous mobility solution for our cities. As a technical program manager, you will work cross-functionally with engineering leaders across software, hardware, vehicle engineering, and product to drive our corporate strategy into tactical and detailed road maps that facilitate effective execution at each stage of our growth curve. You will work with each engineering team to develop project schedules, identify milestones, flag risks, estimate budgets, and clearly communicate ongoing progress. In this role, you will: Partner with Autonomy V&V engineering managers to translate the top-down corporate strategy and milestones into detailed product roadmaps, timelines, and deliverables You'll drive and support teams of software engineers and data engineers/scientists to stand up cutting-edge evaluation pipelines leveraging statistics, simulation, and other methods You'll play a defining role in building scalable systems that improve how we evaluate autonomy behavior at Zoox You'll work with cross-functional stakeholders to proactively identify gaps, escalate risks, drive bug closure, and contribute to test coverage tracking You'll be a trusted partner to engineering leadership and the go-to person for unblocking teams and driving solutions Qualifications BS/MS degree in computer science, engineering or equivalent job experience At least 6 years of experience in engineering program management Strong track record of managing complex cross-functional projects and problem-solving An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience Deep familiarity with software development processes & proficiency in tools or processes required to manage complex projects (i.e. Gantt

ROLE SUMMARY This laboratory-based leadership role will lead upstream process development for both mammalian cell culture and microbial fermentation platforms within Vaccines Early Bioprocess Development (EBPD). The incumbent will provide scientific and people leadership for the design, planning, execution, and interpretation of experiments supporting recombinant protein and vaccine antigen production. The role requires strong expertise in upstream process development, including host and cell-line evaluation, media and feed optimization, bioreactor process development, and integration of product yield and quality considerations. The successful candidate is expected to bring deep expertise in at least one platform, mammalian cell culture or microbial fermentation, together with demonstrated knowledge of and ability to lead programs across the other platform. Responsibilities include application of high-throughput and scale-down models, Design of Experiments (DOE), process characterization and modeling, scale-up, technology transfer, and development of processes suitable for good manufacturing practice (GMP) manufacture. Experience with automated and conventional bioreactor systems, such as ambr, stirred-tank bioreactors, and rocking-motion bioreactors, is highly valued. The role requires rigorous documentation, clear communication of data and recommendations, effective cross-functional collaboration, and a proven record of scientific and team leadership. ROLE RESPONSIBILITIES · Provide scientific and people leadership for the upstream process development workstream spanning mammalian cell culture and microbial fermentation within the Vaccines EBPD Process Development group. · Lead the design, prioritization, execution, documentation, and communication of complex studies to improve cell growth, recombinant protein expression, prod

THE ROLE The Porter is responsible for the cleanliness, organization, and upkeep of Topgolf’s public areas, restrooms, and venue spaces. You’ll work under the direction of the Facilities team to complete housekeeping tasks, maintain safety standards, monitor supplies, and assist with light maintenance — ensuring the venue looks and feels its best for every guest, every shift. This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO Keep the Venue Clean and Guest-Ready Complete all housekeeping tasks as directed by the Facilities and Operations management team Clean and sanitize restrooms, public areas, and common spaces to Topgolf’s cleanliness standards throughout every shift Maintain a keen eye for cleanliness across the entire venue — proactively addressing anything that falls short of standard Ensure all areas are presentable and welcoming for incoming guests at all times <span style="col