Proactive Moderation Operations Specialist Jobs

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Specialist you are at the forefront of helping those developers create. On a given day, you’ll help our customers navigate billing questions, manage their accounts, and get the most out of Replit. You'll be the voice of our users, bubbling up patterns and feedback to Replit's Product and Engineering teams so we can keep improving. We use tools like Zendesk, Linear, Slack, Stripe, Orb and Replit itself to get the job done. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets to solve account, billing, and product issues, while meeting daily ticket volume and resolution time targets Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Directly contribute to and maintain the Support’s Team's Knowledge Base Own and manage escalated customer interactions that are complex, sensitive, or high-impact, driving resolution across stakeholders. Help shape and refine support processes as the team and product continue to grow Required skills and experience: 4+ years of customer support experience Experience with support platforms (Zendesk), payment systems (Stripe, Orb), and ticketing workflows Excellent communication skills and a proactive approach to asking questions and resolving ambiguity Ability to work efficiently in fast-paced, high-volume support environments Strong time management and ticket triage skills Comfortable working in a metrics-driven environment Able to work independently while colla

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an experienced and highly organized Paralegal to support SoFi’s Litigation and Arbitration group within our Legal Department. Key responsibilities include end-to-end matter management, assisting with document collections and reviews, legal invoice and vendor tracking, legal hold implementations, and providing support to in-house counsel on legal requests. This role oversees daily process management for the team and reports to the Senior Paralegal, Service of Process Manager. The ideal candidate brings a strong background supporting litigation and arbitration in both law firm and in-house settings, alongside hands-on experience in matter management and legal support workflows. Detail-oriented and proactive, you excel at partnering with attorneys, outside counsel, and cross-functional teams to navigate complex legal disputes. What you’ll do: Experienced and highly organized paralegal to support SoFi’s Litigation and Arbitration group. Proven hands-on experience with end-to-end matter management in law firm and in-house settings. Direct experience assisting with document collections, review, and legal hold implementations. Strong background in managing legal invoices, tracking, and maintaining vendor relationships. Ability to oversee daily process management and streamline legal suppor

About the role This role will play a critical role in shaping Chime’s corporate narrative and reputation as a public company. You'll shape the company’s major moments and how we show up with reporters, investors, policymakers, and corporate stakeholders across quarterly earnings, corporate announcements, executive engagements, and high-stakes issues. You're a sharp writer, strategic thinker, reliable partner that stays calm headed when things move fast. You think ahead, catch the details others miss, and can drive a workstream from idea to execution with little direction. You build trust with senior leaders, reporters, and cross-functional partners, and you're excited to grow into a broader role as the function grows. You'll report to the Director of Corporate Communications and work closely with the rest of the Corporate Affairs team, along with Investor Relations, Legal, Finance, and Chime's leadership. In this role, you can expect to Support our corporate announcements and financial communications: Drive communications for quarterly earnings and major company announcements, working with Corporate Affairs, Investor Relations, Legal, and Finance. You'll help shape the media strategy and own the press materials, briefing books, and outreach. Own the corporate narrative: Own our messaging source of truth and help drive how Chime's corporate story evolves. Make sure it shows up clearly and consistently across earnings, announcements, executive platforms, and our owned channels. Grow our media and influencer program: Expand Chime's relationships with business, financial, and fintech reporters, as well as the creators, Substack writers, podcasters, and emerging voices shaping the conversation. Bring proactive story ideas, land high-impact coverage, and own how we handle inbound requests. Raise our executives' profile: Manage Chime's executive visibility program. Recommend where our leaders should show up, what they should say, and brief and staff them for in

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job A Brand Ambassador for Connected International will play a pivotal role in driving growth within designated markets. Their primary focus will be to support a range of activities including product demonstrations, Budtender trainings, product seeding, account follow-ups, administrative tasks, store visits, merchandising, and event support, among other miscellaneous support duties. This dynamic role requires a proactive go-getter to ensure the successful execution of our marketing strategies. They must be willing to work weekends, adapting to the demands of the role to meet our objectives effectively. This position is based on a temporary employment contract, with potential opportunities for extension based on performance and business needs. The Brand Ambassador will be covering the Visalia/Fresno area and surrounding areas. NOTE: This is a part-time, long term temporary role with variable hours. What You Will Do Receive and engage in training sessions led by Team Leads or experienced Brand Ambassadors to ensure up-to-date knowledge and skills. Participate in Demo's, Trainings, Events, Retail Installations, and Misc. duties. Prepare for shifts as neces

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a member of our Business Systems Engineering team, you will build or improve tools that are used daily by Go to Market teams. Our goal is to find bottlenecks and friction points, and drive process improvements as well as come up with technical solutions. Our team is the custodian of data that is used by sales, order, finance, support teams. We emphasize automation over operation, metrics over anecdotes, iteration over perfection and being proactive over responsive. We are committed to a thriving in-office culture. This role requires you to be onsite at our HQ in San Mateo, CA. What You'll Do Design and implement technical solutions that will span between AWS, Salesforce and NetSuite Improve systems observability and invest in reliability & correctness of data Develop customer empathy to propose improvements to systems Lead pr

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Solutions Engineer (CSSE) , you will drive technical adoption, operational readiness, and time-to-value across the Evergreen//One customer lifecycle . Serving as a founding member of our Technical Success organization, you will act as the vital connective tissue between Customer Success, Product, Technical Services, Sales, and Revenue . You will be the technical authority behind key customer relationships, transforming utilization, capacity, and performance telemetry into proactive actions that protect renewals and unlock expansion . In close partnership with Customer Success Managers and client technical leaders, you will resolve complex escalations while building scalable programs and tooling that power Everpure’s subscription growth . WHAT YOU’LL DO Accelerate Adoption & Time-to-Value: Own technical onboarding and operational readiness across the Evergreen//One fleet to ensure customers rapidly achieve business outcomes and reach steady-state performance . Manage Fleet Health & Risk: Monitor enterprise storage telemetry across active customer environments, setting intervention thresholds to proactively resolve capacity, performance, and compliance risks before they impact operations . Drive Renewals & Expansion: Deliver data-driven technical evaluations and utilization insights that inform contract milestones, identify coverage gaps, and surface expansion opportun

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager (Technology Sourcing) to to join our energetic Strategic Sourcing team to support and be part of Okta's continued growth. You will lead sourcing activities for our Technology spend globally. This includes leading complex, high-value sourcing projects and contract negotiations for IT service and product categories such as Software, Network, SaaS, IaaS, Telephony, and other direct or indirect technology requirements on a local or global scale. In this role, you will be a trusted, senior partner to our Technology stakeholders — owning the sourcing strategy for some of SS&P's most complex and highest-impact categories, leading high-stakes negotiations, and driving cost-saving initiatives while maintaining service quality and mitigating risk. You will also provide guidance and mentorship to junior Category Managers and serve as an escalation point for Tactical Sourcing on technology-related matters. We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment and can operate with a high degree of autonomy. This role will report to the Senior Manager, Strategic Sourcing – Technology. This is a hybrid role (2 days a week in office) and must be based in either Bellevue, WA, or the San Francisco Bay Area. Key Responsibilities: Category Strategy & Planning: Develop and lead sourcing st

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager (Technology Sourcing) to to join our energetic Strategic Sourcing team to support and be part of Okta's continued growth. You will lead sourcing activities for our Technology spend globally. This includes leading complex, high-value sourcing projects and contract negotiations for IT service and product categories such as Software, Network, SaaS, IaaS, Telephony, and other direct or indirect technology requirements on a local or global scale. In this role, you will be a trusted, senior partner to our Technology stakeholders — owning the sourcing strategy for some of SS&P's most complex and highest-impact categories, leading high-stakes negotiations, and driving cost-saving initiatives while maintaining service quality and mitigating risk. You will also provide guidance and mentorship to junior Category Managers and serve as an escalation point for Tactical Sourcing on technology-related matters. We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment and can operate with a high degree of autonomy. This role will report to the Senior Manager, Strategic Sourcing – Technology. This is a hybrid role (2 days a week in office) and must be based in either Bellevue, WA, or the San Francisco Bay Area. Key Responsibilities: Category Strategy & Planning: Develop and lead sourcing st

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager (Technology Sourcing) to to join our energetic Strategic Sourcing team to support and be part of Okta's continued growth. You will lead sourcing activities for our Technology spend globally. This includes leading complex, high-value sourcing projects and contract negotiations for IT service and product categories such as Software, Network, SaaS, IaaS, Telephony, and other direct or indirect technology requirements on a local or global scale. In this role, you will be a trusted, senior partner to our Technology stakeholders — owning the sourcing strategy for some of SS&P's most complex and highest-impact categories, leading high-stakes negotiations, and driving cost-saving initiatives while maintaining service quality and mitigating risk. You will also provide guidance and mentorship to junior Category Managers and serve as an escalation point for Tactical Sourcing on technology-related matters. We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment and can operate with a high degree of autonomy. This role will report to the Senior Manager, Strategic Sourcing – Technology. This is a hybrid role (2 days a week in office) and must be based in either Bellevue, WA, or the San Francisco Bay Area. Key Responsibilities: Category Strategy & Planning: Develop and lead sourcing st

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta's Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager (Technology Sourcing) to to join our energetic Strategic Sourcing team to support and be part of Okta's continued growth. You will lead sourcing activities for our Technology spend globally. This includes leading complex, high-value sourcing projects and contract negotiations for IT service and product categories such as Software, Network, SaaS, IaaS, Telephony, and other direct or indirect technology requirements on a local or global scale. In this role, you will be a trusted, senior partner to our Technology stakeholders — owning the sourcing strategy for some of SS&P's most complex and highest-impact categories, leading high-stakes negotiations, and driving cost-saving initiatives while maintaining service quality and mitigating risk. You will also provide guidance and mentorship to junior Category Managers and serve as an escalation point for Tactical Sourcing on technology-related matters. We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment and can operate with a high degree of autonomy. This role will report to the Senior Manager, Strategic Sourcing – Technology. This is a hybrid role (2 days a week in office) and must be based in either Bellevue, WA, or the San Francisco Bay Area. Key Responsibilities: Category Strategy & Planning: Develop and lead sourcing st

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg WHAT WE ARE LOOKING FOR: Here at Tide, we are looking for a driven Fraud Alert Review Analyst with a good understanding of all concepts of Fraud. We need a passionate and proactive individual, who will help ensure Tide is taking all relevant steps to detect and prevent all aspects of fraud. This role is a key element of our Ongoing Monitoring team sitting within the first line of defence (1LOD). You’ll be responsible for ensuring we detect suspicious fraudulent activity, whilst providing great service to our members., You’ll do this through monitoring transactions and behaviours across our member base, whilst spotting and investigating potentially suspicious activity. We are looking for someone who is passionate about

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The RPh Advisor supports the clinical operations of the Member Quality Assurance Commercial and Medicare Part D fraud, waste, and abuse program for a national client. The program's goal is to identify, prevent, and resolve inappropriate drug utilization, identify negative trends, refer potentially fraudulent activity to the MQA investigators, remain compliant with the Drug Management Program for CMS. The RPh Advisor works with a diverse departmental staff which includes Professional Investigators, Data Analysts, and Clinical Assistants. Responsibilities include clinical review of plan member profiles for FWA, managing the Overutilization Taper program, submission of specific cases to vendor for External Peer Review (EPR), assistance with program and system enhancements, securing client satisfaction and retention, and working cross functionally with client and internal partners to help identify and resolve FWA issues. The RPh communicates directly with the client on a regular basis regarding status of program. Candidate must be a licensed Pharmacist in the state of Arizona with the ability to work a hybrid (1 day/wk in office) role based out of the Phoenix, AZ office, with the ability to work remotely the remaining days. Required Qualifications This position requires excellent people skills and the ability to be innovative, proactive, reso

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking executive support for two Vice Presidents in a multifaceted, internationally linked company. The Executive Assistant will act as a reliable collaborator, helping leaders concentrate on key tasks by handling complicated schedules, meetings, client interactions, worldwide travel, expenses, and executive activities with accuracy and care. Help drive the team’s operating rhythm, support initiatives, coordinate customer and leadership events, and ensure follow-through on business priorities. The role partners closely with collaborators from Sales, Customer Engineering, HR, Finance, IT, Communications, and Facilities to help leaders stay aligned, informed, and effective. As a trusted gatekeeper, advisor, and liaison, the Executive Assistant also offers backup support to the Sales administrative team. They assist in maintaining an efficient, organized, and connected Sales office in San Jose. Success in this role requires outstanding integrity, good judgment, discretion, organizational excellence, and a proactive, one-step-ahead approach. The ideal candidate is personable, adaptable, collaborative, and highly resourceful, with the ability to anticipate needs, navigate changing priorities, and consistently deliver results in a multidimensional environment. This position is based in San Jose, California and requires onsite presence to support executive, customer, and team activities, five days a week. Minimum Qualifications Five or more years supporting senior leaders in an Executive Assistant, Executive Co

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tax team's mission is to proactively manage our global tax footprint while supporting Robinhood’s mission to democratize finance for all! We partner closely with Product, Engineering, Legal, and Finance teams to navigate complex tax regulations and enable business growth. Our team values deep collaboration, technical excellence, and proactive problem-solving. We maintain a high-performing, supportive culture where every team member is encouraged to challenge the status quo. As the Manager, Global Indirect Tax, you will lead our global indirect tax compliance, controversy, transaction advisory, and operations initiatives. You will manage end-to-end global indirect tax operations, including compliance, audits, system improvements, and technical research and advisory. You will play a critical role in shaping our overall indirect tax strategy and compliance framework for innovative products and business models. This is a unique opportunity to build scalable tax processes in a fast-growing financial services environment, spearheading the next generation of tax operations through automation and AI-enabled solutions. This role is based in our Menlo Park, CA and New

As Scale continues to build and develop its field marketing and events program, we are looking for a Field Marketing & Events Manager to support our Frontier Data team in their event and field marketing initiatives. You’ll plan and run a wide range of events, from research conferences to Scale-hosted executive dinners and practitioner meetups, and support our annual flagship conference, the AI Leadership Summit. You will join a rapidly growing team with the opportunity to manage and execute events from start to finish, drive lead generation, pipeline growth, and brand awareness, and plan event programming with the largest names in AI. What you’ll do Execute end-to-end planning and logistics for executive dinners, meetups, happy hours, sponsored research conferences and trade shows, and virtual events. Design event programs that support sales goals, pipeline growth, and deal acceleration. Support event logistics for our annual flagship conference, the AI Leadership Summit. Manage event budgets and relationships with event production firms, contractors, and outside vendors. Partner with growth marketing on campaigns and MQL reporting. Work cross-functionally with sales and engineering to define event goals, shape content, and deliver against shared KPIs. Track event performance, measuring ROI and key metrics in Salesforce. Work with external executives and their teams to secure speakers and support their presentation planning. What you’ll bring 5+ years of hands-on experience in event marketing, including vendor management, booth logistics, staffing, and executive participation. Experience fully managing and executing events ranging from small, intimate executive-level gatherings to large conferences with 1,000+ attendees. Exceptional program management and multitasking skills, with the ability to influence and drive alignment across diverse internal teams and stakeholders. Impeccable attention to detail and a proactive approach to troubleshooting. Excellent writt