Product Complaints Analyst 2 Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform which powers coinbase chat, Help Center and agent tooling surfaces, partnering closely with Conversation Design, CX, and other Engg teams to deliver secure, compliant, and scalable AI-powered support. Our work provides the trusted and accurate automated and agent-assisted experiences—helping customers get answers faster while enabling human agents to resolve cases more effectively. We are hiring an IC5 Machine Learning Engineer to drive the evolution of our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will lead the design and implementation of a sophisticated unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is pivotal in managing complex state transitions, context sharing, and intent routing across a distributed environment. You’ll thrive here if you enjoy high ownership, architecting complex hand-off logic between disparate LLM frameworks, and building reliable AI-enabled products that are fast, measurable, and scalable. What you'll do: Architect and deploy the orchestratio

Senior Pharmacy Technician – Clinical Trials Band 4–5 Development Role Manchester University NHS Foundation Trust (MFT) 37.5 Hours per Week | Clinical Trials Experience Preferred (Not Essential) Aseptic Experience Alone Not Accepted 🌟 Job Overview Pulse are now recruiting an experienced and motivated Senior Pharmacy Technician to support Clinical Trials services at Manchester University NHS Foundation Trust (MFT) — one of the UK’s largest, most innovative NHS organisations. This is an excellent opportunity to join a dynamic, research‑driven pharmacy team delivering safe, compliant, and efficient technical services across a wide portfolio of clinical trials. 📝 Key Responsibilities As the Senior Pharmacy Technician (Clinical Trials), you will: Support the day‑to‑day running of the Clinical Trials Pharmacy service Work alongside Senior Clinical Trials Technicians to ensure safe and compliant handling of Investigational Medicinal Products (IMPs) Assist in developing trial processes aligned with Trust strategies and study requirements Ensure all trial activity follows legislation, GCP, and local governance procedures Coordinate staffing within the trials area and contribute to workforce planning Promote strong teamworking across the Clinical Trials Pharmacy team Support training, competency assessments, and development of technical staff Maintain safe systems of work including COSHH, infection control, and statutory standards 📍 Location Oxford Road Campus – Manchester Royal Infirmary (MFT) 💼 Working Hours 37.5 hours per week Full‑time, Monday–Friday (on‑site) 🎓 Qualifications & Experience Required Essential: BTEC/NVQ Level 3 (or equivalent) in Pharmaceutical Science GPhC‑registered Pharmacy Technician Accuracy Checking Technician qualification (ACT Level 4) Strong communication, organisation, and problem‑solving skills Ability to work independently and within a multidisciplinary team Desirable (Not Essential): Clinical Trials Pharmacy experience – full training

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Engineer (DBA) Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Database Platform Manager Role Overview We are looking for a Database Engineer to help run and improve our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services. There is plenty still to do in the next phase of modernising the estate, and you will be hands-on in that work as well as in the day-to-day running of the platform. You will work alongside a small team of database engineers and closely with engineering and infrastructure teams, keeping our database environments secure, reliable and performant. There is real scope to grow here, and you will be supported to deepen your technical expertise and take on more as you do. The role participates in a rotating on-call rota and occasionally requires out-of-hours work to support deployments, maintenance or incident response. Key Responsibilities Database administration Install, configure, maintain and upgrade PostgreSQL and SQL Server environments across development, test and production Ensure database servers are securely configured, patched and compliant with operational standards Own backup, restore and maintenance strategies, and test recovery procedures regularly Maintain database security, access control and auditing practices Cloud and infrastructure &n

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Performance Who is Mastercard? Mastercard is a global technology company in the payments industry, operating as the world’s fastest payment processing network. Our mission is to connect and power an inclusive, digital economy that benefits consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Safety and security are top priorities and we continually find opportunities to make transactions safe, simple, smart, and accessible. Overview: Franchise is core to all Mastercard business. Franchise enables business growth and value, fostering interactions with customers which provides ongoing trust and confidence in the evolving payments and data driven ecosystem. This role enables high-risk acquirers to participate in the Mastercard global ecosystem by engaging directly with customers to improve ecosystem performance and strengthen participants’ understanding of business requirements. About the Role: With the growth of merchant fraud, acquirers must strengthen their screening of new merchants, as well as closely monitor new risk signals in transaction data, while ensuring their merchants remain compliant with local laws and Mastercard standards. To help acquirers achieve this, the Franchise team is looking for a fraud

About the Role As the Fleet Coordinator, you will be the single source of truth for the fleet: tracking what configuration each aircraft is flying and where it is, with no aircraft cleared to fly outside its approved configuration.You'll oversee all aircraft configuration that supports engineering and Part 135 operations, while keeping aircraft audit-ready. You will play a key role in supporting safe, compliant, and reliable operations by dispatching aircraft, tracking configuration and compliance records, and acting as the connective tissue between engineering, operations, maintenance control, and the FAA. You're excited about this opportunity because... Fleet Configuration & Testing: Maintain and verify compliance across the Part 107 test and Part 135 Commercial aircraft inventory: registration, airworthiness status, maintenance logs, and battery/component life-cycling." Maintain accurate software, hardware, and firmware configuration records for every aircraft, including designated testing candidates, so results are always traceable to a known config. Track aircraft location across the fleet ensuring one hundred percent accountability. Initiate and track parts requests tied to configuration changes, testing, and scheduled maintenance. Operations & Compliance: Maintain OpSpecs and the general maintenance manual, ensuring maintenance procedures and standards align with Part 135 requirements. Maintain the maintenance, training, and flight-log records the FAA expects an air carrier to produce on demand. Act as point of contact during FAA audits, representing the accuracy of aircraft configuration records and documentation against the maintenance program's compliance requirements. Fleet Dispatch & Availability: Decide which aircraft flies which mission (dispatch-style), verifying maintenance status before an aircraft is released. Track each aircraft's real-time location and availability, including movements between bases, hangars, and maintenance fac

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks Your main task will be operating Equipment. Manning of multiple machines Demonstrate ability to use computer based programs and applications to perform daily duties Provide machine coverage during breaks Logging machines accurately Monitoring and awareness of equipment performance discrepancies with timely communication to your Lead Work on a fixed shift schedule: Day Shift (07:30-19:30) or Night Shift (19:30-07:30). Follow a 4-3 rotating work schedule. Ensure Quality of Process and Product Run equipment based on current process specifications (e.g. procedures, change notifications, etc.) Organize own workstations and ensuring 6S Make suggestions to improve quality and safety Complete Certification and Recertification Participate actively in assigned on-the-job and other required training; asking questions to increase knowledge and abilities Complete certification requirements by demonstrating understanding and abilities Communication Information Receive and understand pass down, providing clear, accurate, and detailed pass down Seek and provide feedback to leadership, coworker, and support groups to make positive changes in performance Offer suggestions towards improvements when appropriate Always seek clarification when in doubt Contribute to a Safe and Compliant Work Environment Identify and prom

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks Your main task will be operating Equipment. Manning of multiple machines Demonstrate ability to use computer based programs and applications to perform daily duties Provide machine coverage during breaks Logging machines accurately Monitoring and awareness of equipment performance discrepancies with timely communication to your Lead Working hours are fixed night shift , 19:30 to 07:30, following a 4-3 rotation schedule (four days on, three days off; three days on, four days off). Ensure Quality of Process and Product Run equipment based on current process specifications (e.g. procedures, change notifications, etc.) Organize own workstations and ensuring 6S Make suggestions to improve quality and safety Complete Certification and Recertification Participate actively in assigned on-the-job and other required training; asking questions to increase knowledge and abilities Complete certification requirements by demonstrating understanding and abilities Communication Information Receive and understand pass down, providing clear, accurate, and detailed pass down Seek and provide feedback to leadership, coworker, and support groups to make positive changes in performance Offer suggestions towards improvements when appropriate Always seek clarification when in doubt Contribute to a Safe and Compliant Work Envi

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks Your main task will be operating Equipment. Manning of multiple machines Demonstrate ability to use computer based programs and applications to perform daily duties using AI Provide machine coverage during breaks Logging machines accurately Monitoring and awareness of equipment performance discrepancies with timely communication to your Lead Working hours are 12 hours shift with biweekly rotation for day and night. Ensure Quality of Process and Product Run equipment based on current process specifications (e.g. procedures, change notifications, etc.) Organize own workstations and ensuring 6S Make suggestions to improve quality and safety Complete Certification and Recertification Participate actively in assigned on-the-job and other required training; asking questions to increase knowledge and abilities Complete certification requirements by demonstrating understanding and abilities Communication Information Receive and understand pass down, providing clear, accurate, and detailed pass down Seek and provide feedback to leadership, coworker, and support groups to make positive changes in performance Offer suggestions towards improvements when appropriate Always seek clarification when in doubt Contribute to a Safe and Compliant Work Environment Identify and promptly report hazards Follow safety proto

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks Your main task will be operating Equipment. Manning of multiple machines Demonstrate ability to use computer based programs and applications to perform daily duties Provide machine coverage during breaks Logging machines accurately Monitoring and awareness of equipment performance discrepancies with timely communication to your Lead Working hours are 12 hours shift with biweekly rotation for day and night. Use Generative AI to enhance daily work quality Ensure Quality of Process and Product Run equipment based on current process specifications (e.g. procedures, change notifications, etc.) Organize own workstations and ensuring 6S Make suggestions to improve quality and safety Complete Certification and Recertification Participate actively in assigned on-the-job and other required training; asking questions to increase knowledge and abilities Complete certification requirements by demonstrating understanding and abilities Communication Information Receive and understand pass down, providing clear, accurate, and detailed pass down Seek and provide feedback to leadership, coworkers, and support groups to make positive changes in performance Offer suggestions for improvements when appropriate Always seek clarification when in doubt Contribute to a Safe and Compliant Work Environment Identify and promptl

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Life Sciences, you will own executive-level relationships with leading life sciences organizations, including global pharmaceutical manufacturers, medical device companies, and contract research organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to transform R&D productivity, automate documentation, enhance regulatory workflows, and personalize patient and provider engagement. This role blends scientific literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in London. In this role, you’ll: Manage a focused portfolio of large pharmaceutical and life sciences accounts, developing long-term strategic account plans Lead complex, multi-stakeholder sales cycles spanning R&D, medical, regulatory, and commercial functions Partner with solutions and research engineering to design pilots that demonstrate measurable business and scientific impact Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments Own a revenue and consumption target; manage forecasts and pipeline reporting Monitor

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks Your main task will be operating Equipment. Manning of multiple machines Demonstrate ability to use computer based programs and applications to perform daily duties Provide machine coverage during breaks Logging machines accurately Monitoring and awareness of equipment performance discrepancies with timely communication to your Lead Working hours are 12 hours shift with biweekly rotation for day and night. Ensure Quality of Process and Product Run equipment based on current process specifications (e.g. procedures, change notifications, etc.) Organize own workstations and ensuring 6S Make suggestions to improve quality and safety Complete Certification and Recertification Participate actively in assigned on-the-job and other required training; asking questions to increase knowledge and abilities Complete certification requirements by demonstrating understanding and abilities Communication Information Receive and understand pass down, providing clear, accurate, and detailed pass down Seek and provide feedback to leadership, coworker, and support groups to make positive changes in performance Offer suggestions towards improvements when appropriate Always seek clarification when in doubt Contribute to a Safe and Compliant Work Environment Identify and promptly report hazards Follow safety protocols

About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role Responsible for validating that proposed sites are buildable, compliant, and cost-effective. You will lead diligence across civil, geotechnical, environmental, and entitlement dimensions, identifying risks and driving mitigation strategies. Key Responsibilities Lead all technical diligence: geotech, soils, title/ALTA surveys, mineral rights, and access. Oversee permitting/entitlement path and schedule governance with agencies. Evaluate generator air permits, wetlands, floodplain, and stormwater constraints. Manage consultants performing feasibility studies and environmental assessments. Deliver go/no-go recommendations with risk and mitigation options. Build diligence templates and playbooks to scale future site reviews. Qualifications 8+ years in land development, civil/environmental engineering, or data center diligence. Knowledge of permitting, entitlements, and AHJ engagement. Strong project management and technical review skills. Experience managing consultants and interpreting complex studies. Regularly communicate site readiness updates, risks, and milestones to executive stakeholders. Establish and track key performance indicators to assess the effectiveness of the site selection program and the contributions of external vendors and partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Healthcare, you will own executive-level relationships with leading healthcare organizations, including integrated delivery networks (IDNs), health systems, academic medical centers, health insurers, digital health companies, and healthcare technology providers. You’ll help these organizations safely and effectively deploy OpenAI’s technology to improve clinical and administrative workflows, enhance patient and provider experiences, automate operational processes, and accelerate enterprise-wide AI adoption. This role blends enterprise sales expertise, technical depth, business acumen, and relationship-driven selling. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of large healthcare provider, payer, and healthcare technology accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles spanning clinical, operational, IT, digital transformation, and executive leadership teams. Partner with Solutions and Research Engineering to design pilots that demon

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As Stripe continues to develop innovative products that serve businesses of all sizes, risk will increase in complexity and scale. The Industry Expansion Strategy team protects Stripe's business and mission by building the policies, frameworks, and practices that enable Stripe to support businesses in complex, highly regulated industries. As Stripe expands into new markets and products, we unlock revenue, advance trust, and set the standard for what responsible growth looks like at scale. What you’ll do Stripe's financial infrastructure only works if merchants can trust it—and that trust depends on us staying ahead of card network requirements. The Industry Expansion Strategy team owns that problem globally. As part of the team, you'll be the person who ensures our merchant portfolio stays compliant with Visa, Mastercard, and other card network rules as Stripe scales globally. This isn't a passive monitoring role. You'll work directly with Sales, merchants, card networks, and internal Risk and Compliance teams to catch issues early, fix them fast, and build processes that move Stripe ahead. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. Responsibilities Own oversight of merchant risk management processes for Payment Facilitators, Marketplace, and other Third Party Agents/Servicers, including: preparing merch