Product Complaints Analyst 2 Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Strategic Program Lead on the International CX Strategic Programs team within the Customer Experience org, you'll ensure customer experiences are globally relevant, locally compliant, and regionally optimized across APAC, EMEA, and the Americas. You'll work horizontally across product domains and with regional partners to adapt, localize, and scale initiatives, bringing the CX perspective into launch planning so regional customers are never an afterthought. What you’ll do: Own regional launch readiness by ensuring every product or policy launch is adapted for local markets, including language, payment methods, regulatory coverage, and agent enablement. Surface and prioritize region-specific friction by monitoring emerging issues and themes, elevating local trust-breaking patterns to Program Managers and Product teams with clear paths to resolution. Adapt global programs for local context by partnering with Program Managers and Product teams to customize policies, workflows, and automation where regulatory requirements or cultural behaviors differ. Partner with regional CX, Ops, Risk, and Compliance leads to align on local experience quality, legal requirements, and proactive mitigation of market-specific risks, including producing monthly SLA reports for regulated entities. Represent regional customers in global forums, ensuring roadmap discussions,

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Job Specification: Digital Content and Merchandising Executive Role Overview We are seeking a Digital Content and Merchandising Executive to join our UK team. The successful candidate will take ownership of digital content across our UK websites, supporting day-to-day merchandising and content updates. You will ensure all site content is accurate, engaging, and aligned with both business objectives and trading goals, while driving continuous improvements to the customer journey through targeted UX enhancements. This role requires a data-driven mindset, using insights from platforms to guide decision-making. You will collaborate closely with UK and global teams to ensure our websites are optimised, compliant, and delivering outstanding consumer experiences. Key Responsibilities Develop and maintain a digital content and merchandising strategy, using a data-led approach aligned with

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement function plays a critical role in enabling OpenAI to deliver impact across research, product development, technology infrastructure, and services by helping the company scale responsibly, securely, and with strong commercial discipline. Our work sits at the intersection of innovation and execution. We partner closely with teams across OpenAI to translate rapidly evolving business needs into scalable, compliant, and economically sound external partnerships. As OpenAI continues to grow at pace, services sourcing is becoming increasingly strategic across the company. Every business unit relies on external service providers in different ways — to extend capacity, access specialized expertise, support operations, and accelerate execution. Done well, Procurement becomes a source of trust and momentum, helping OpenAI move faster with the right partners, stronger commercial outcomes, and the right level of protection. About the Role We are seeking an experienced Strategic Sourcing (GTM) Leader to lead strategic sourcing and commercial enablement for OpenAI’s Go-to-Market organization across B2B and B2C channels. You will manage substantial and rapidly growing spend while shaping sourcing strategies and scalable commercial pathways across Media, Creative, Production, Influencer, Agency, Sponsorships, Analytics, Communications, and Event suppliers in support of high-impact global initiatives. You’ll help evolve our GTM procurement function from reactive deal support into a speed-enabling, scalable commercial engine that delivers cost efficiency, launch readiness, and strong governance in a fast-moving environment. In this role, you will: Develop and execute sourcing strategies across GTM, Brand, Global Affairs, Events, Growth, and Partnership activities—spanning both B2B and B2C channels—that align with our mission and b

Job Title Senior Manager, Scientific Communications Job Description Senior Manager, Scientific Communications The Senior Manager, Scientific Communications for Ambulatory Monitoring & Diagnostics leads global scientific communication strategy and execution, developing accurate, clear, and compliant publications, presentations, and regulatory documents aligned with organizational objectives and business priorities. The role partners with senior leaders, cross-functional teams, authors, investigators, and scientific organizations to strengthen the organization’s scientific presence while mentoring junior team members and advancing team performance. Your role: Lead global scientific communication strategy aligned with organizational objectives, product strategy, and industry standards; develop and refine manuscripts, abstracts, conference presentations, clinical study reports, briefing documents, regulatory dossiers, and other compliant scientific and regulatory content. Oversee submission, review, approval, and publication workflows; maintain SOPs for evidence capture, device and system performance, safety, and data integrity; and implement best practices that improve communication quality, efficiency, timeliness, and impact. Partner with senior leadership, cross-functional teams, internal stakeholders, external authors, investigators, speakers, and scientific organizations to align messaging, support collaborative research, manage strategic relationships, deliver scientific training, and coach junior team members. Strengthen the organization’s scientific credibility, visibility, and influence by delivering accurate, clear, ethical, and timely communications; success is reflected in compliant publication and regulatory deliverables, on-time dissemination of research findings, effective conference engagement, stakeholder alignment, evidence curre

ROLE SUMMARY Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. Pfizer is advancing in Neuroscience, and an integral part of the Migraine Team’s mission is to promote a breakthrough therapy for patients suffering from migraine. The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. The HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs

Opportunity Overview: We are seeking a Senior AI Engineer to join our Engineering team. In this role, you'll design retrieval architectures, build AI-powered agents, and own production deployments that serve health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale - from hands-on code to HIPAA-compliant systems that directly improve healthcare outcomes. This is an opportunity to work at the intersection of cutting-edge AI and real-world impact, in a fast-paced, collaborative environment. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Agent Development: Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture: Design data and retrieval architectures that give AI agents the right context, across diverse healthcare sources. Hands-On Engineering: Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration: Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance: Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development: Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. What you’ll need: 5+ years of experience in the software development lifecycle, with demonstrated experience working with popular agent frameworks and language models. Expertise in one

Multimedia Design Specialist (Experienced or Lead) Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for a Multimedia Design Specialist (Experienced or Lead) to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works in one of the listed locations (Hazelwood, MO or Daytona Beach, FL). This role leads the management and development of complex technical illustrations, graphics, animations, and interactive media in support of product support teams. The specialist ensures high-quality and compliant visual content by overseeing the research and analysis of source data, guiding standards and processes, and maintaining an accessible illustration library. Additionally, the role involves project oversight and stakeholder engagement to align deliverables with technical and customer requirements. Ideal candidates have a forward-thinking mindset and the ability to evaluate emerging technologies and tools essential to continually enhance visual support products and services. Position Responsibilities: Manages the image approval process for multiple product support teams Leads conceptualizing, creating, designing, and modifying complex detailed illustrations, graphics, full color animations and interactive electronic media Oversees or leads research and analysis of source data or designs to inform illustration and graphics creation and provides recommendations Consults on illustration and graphics development standards, processes, and procedures for support engineering products and services Oversees maintaining and storing illustration and graphics for accessibility Leads ensuring product compliance

POSITION SUMMARY Natera is seeking a Data Privacy Manager to support the operationalization and continuous improvement of enterprise privacy capabilities that enable responsible, compliant, and scalable innovation across the organization. This is an individual contributor role that reports to the Director, Data Privacy and partners with cross-functional teams to help embed privacy principles throughout the lifecycle of data, technology, and innovation initiatives. This role helps implement scalable solutions that improve privacy operations and visibility into data use. In addition to core privacy responsibilities, this person will contribute to the evaluation of new initiatives and support strategic projects and emerging regulatory requirements across commercial, clinical, and research environments. This role requires a solid foundation in healthcare privacy, clinical research, and technology-enabled healthcare, coupled with the ability to translate regulatory, ethical, and operational requirements into practical solutions that support the business. Regarding culture, we seek people who demonstrate Natera's values, enjoy solving complex problems, empower others to thrive, lead by example, and adapt their playbook when necessary. RESPONSIBILITIES: Privacy Management & Governance Support the operationalization of enterprise privacy governance frameworks that enable responsible, compliant, and scalable use of information Partner with Legal, Regulatory, HealthCare Compliance, Security, and AI and Data Governance teams to align privacy requirements with broader governance and risk initiatives Help apply scalable decision-making frameworks and governance processes that support business objectives while maintaining patient trust and regulatory compliance Advise business and technology partners on privacy requirements, emerging risks, and evolving regulations Privacy Technology, Product & Engineering Partnership Support the continuous

A Career with Point72’s Market Intelligence Team On our proprietary research team—Market Intelligence—you’ll support Analytics team members as they work with our investment professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our industry researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions our investment professionals care about most. We look for other bright, motivated, and collaborative people to join our team and grow with us. About the MS/PhD Data Scientist Internship Our data scientists conduct research through data mining and statistical modeling to discover insights from large, complex data sets that are used by our investment professionals to make investment decisions. During the 10-week program based in our New York office, you will gain exposure to: A highly collegial environment that emphasizes teaching and learning as a team Tackling challenges of featuring and modeling large and unstructured data using machine learning and statistical techniques Managing all aspects of the research and execution process including methodology selection, data collection and quality, modeling and analysis, and performance monitoring Working alongside Analytics team members who deliver research findings to investment teams, portfolio managers, and other internal clients Driving technical innovation through a collaborative R&D process Summer Internship Program at Point72 In addition to the learning and development you’ll receive in your day-to-day role with your team, as a part of our summer internship program you will: Work alongside your fellow interns and be mentored

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Job Description: Lead development, design, and maintenance of application across the legal division at Freddie Mac. Design solution, security, and product architecture for legal division software at Freddie Mac. Lead development efforts and produce artifacts compliant with Freddie Mac's Change Management and Software Development Lifecycle methodologies. Lead gap analysis on the business domain, identifying opportunities to meet business requirements through build/buy determination as needed. Understand and implement applications using diverse technologies including mobile solutions. Engage with project stakeholders to understand business needs and IT specifications. Research and evaluate various technology solution options, including build versus buy or a combination. Prototype and design systems based upon requirements and architecture specifications. Develop, enhance, test, and implement solutions using Unix, Windows, and AWS technologies. Integrate SaaS/COTS vendor solutions with Freddie Mac infrastructure. Participate in design, code, and other relevant project reviews. Support production incident tracking, troubleshooting, and resolution. Support infrastructure upgrades and patching activities impacting business applications Support ad-hoc activities related to business technology needs and IT risk management. Perform other duties as assigned. Position may be eligible for part-time t

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Support New Product Introduction (NPI) execution activities in MSB SSD NPM to ensure timely, safe, and compliant execution of NPI builds , from lot release through test, by coordinating daily execution, tracking issues, and supporting engineers, CEM, IPPC, and manufacturing teams. Key Roles & Responsibilities 1. NPI Execution Support (Core Responsibility) Support daily NPI lot execution across SSD. Monitor NPI lots status (WIP, holds, rework, conversion, disposition) and highlight risks to NPM / Process / Equipment / CEM . Assist in expediting NPI lots to meet MAD, MCD, and customer commitment dates . Track build readiness (material availability, tooling, DID, recipe, conversion readiness). 2. Daily Operations & Issue Tracking Support daily shift execution by tracking: Too

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise in custom configurations) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. As part of the OpenAI for Government team you will work across governments and public institutions, helping to accelerate adoption through hands-on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. If you're passionate about responsibly deploying frontier AI to uplift public institutions and transform how the government serves the American people, we want you on our team. About the Role We are looking for an experienced strategy and business operations professional to help OpenAI for Government decide where to grow and how to build the capabilities needed to serve government customers. You will shepherd ambiguous, complex work from problem definition through execution. The majority of the role will focus on business strategy and operations, from market and revenue planning to workforce, financial, and secure facility initiatives. You should be skilled at both developing a compelling recommendation and doing the detailed work to make it happen. This role has four key buckets of responsibilities: First, you will support the growth and maturation of a business operations and revenue strategy function within the OpenAI for Government. You will help OpenAI for Government four vertical leaders develop annual business strategies that define target customers, priority projects, partners, and support needed from other matrixed teams including Technical Success, Engineering, Capture and Proposal, Global Affairs, and Product Policy. You will build and maintain the intelligence picture for our key territories: missi

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Onboarding Specialist you'll join the Financial Crime Prevention team based in Copenhagen, working to make sure every business customer starts their Lunar journey the right way — compliantly, quickly, and with care. What will you do? Own the end-to-end onboarding process for new business customers, keeping it smooth, compliant, and efficient from first contact to approval. Apply your KYC and AML expertise to assess and mitigate risk without letting it slow things down — quality and speed matter equally here. Handle complex cases independently using our custom-built case management system, making sound judgements under pressure. Collaborate closely with the broader FCP teams to ensure our processes meet regulatory requirements and hold up to scrutiny. Act as a knowledge partner for junior colleagues and contribute actively to improving workflows, automation efforts, and team performance. What are we looking for in you? 2+ years of experience in KYC, AML, or business customer onboarding — ideally from a regulated financial institution or fintech. Fluency in Danish and English, both written and spoken. A structured, detail-oriented way of working and a strong sense of risk awareness. Comfortable working with autonomy in a fast-paced environment where the goalposts move and priorities shift. A collaborative mindset — you take pride in your own output and actively help the people around you raise theirs. Benefits and perks 4 days in the office. W

JOB TITLE Senior Data Engineer, Proprietary Research A CAREER WITH POINT72’S PROPRIETARY RESEARCH On our proprietary research team—Market Intelligence—you’ll partner with our Investment Professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our industry researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions our investment professionals care about most. We look for other bright, motivated, and collaborative people to join our team and grow with us—more than 90% of the leaders in our group were promoted from within. WHAT YOU'LL DO Senior Data Engineers on the Proprietary Research team design and build Data & AI Platform to transform structured and unstructured data into actionable insights. As a member of our Data Engineering team, you will work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end business solutions including data pipelines, products and tools that help extract the most value out of Point72’s data assets. In this role, you will: • Design and build big data pipelines for ingestion, transformation, trend creation, and delivery of AI-ready data assets. • Develop reusable software components, libraries, and APIs to support experimentation and production deployment. • Implement data quality, lineage, and governance controls to ensure datasets are reliable, auditable, and compliant. • Build scalable, AI-native, cloud-based infrastructure using distributed systems and modern cloud technologies. • Optimize system performance, cost, and reliability through benchmarking and continuous improvement. • Explore emerging Data and AI technologies, run proof of co

Position Summary This is a full-time, contract hybrid position in South San Francisco, CA. The Contract Design Control Scientist supports the Platform department by owning and improving design controlled documentation across the product development lifecycle. This role bridges R&D science and regulatory compliance; translating laboratory processes, study data, and software workflows into traceable, audit-ready deliverables. The ideal candidate combines a strong scientific foundation with the ability to navigate regulated environments, engage cross-functional stakeholders, and communicate complex technical concepts to audiences ranging from R&D scientists to clinical professionals. Primary Responsibilities Author and maintain design controlled documentation in compliance with FDA QMSR, 21 CFR Part 11, GCP, CAP/CLIA, HIPAA, IVDR, and GDPR. Translate laboratory processes, study plans, and analytical data into traceable, compliant deliverables (e.g., development reports, verification/validation protocols, specifications). Establish and maintain traceability across project documentation, linking requirements to design outputs and verification evidence. Review development reports, team resources, and software scripts to extract and synthesize information for controlled documents. Create onboarding and training documentation for R&D and CLIA team members, including training plans and departmental practice descriptions. Manage documentation filing, version control, and change-control workflows within quality management systems. Identify opportunities to improve documentation processes, templates, and deliverable quality. Perform other duties as assigned. Qualifications BS or higher in a scientific discipline (molecular biology, biochemistry, genomics, or related field) or equivalent industry experience. 5+ years of experience producing controlled documentation in the medical device, IVD, or life science industry. Demonstrated experience working in