Product Complaints Analyst 2 Jobs

ABOUT PROPRIETARY RESEARCH On our proprietary research team—Market Intelligence—you’ll partner with our investment professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions posed by our investment professionals. We look for other bright, motivated, and collaborative people to join our team and grow with us—more than 90% of the leaders in our group were promoted from within. ROLE SUMMARY Our Data Scientists conduct research through data mining and statistical modeling to discover insights from big data that are used by our investment professionals to make investment decisions. You will have the opportunity to work in a highly collegial environment that emphasizes teaching and learning as a team. In this role, you will: Tackle the challenges of featuring and modeling large unstructured data using machine learning and statistical techniques Manage all aspects of the research and analysis process including methodology selection, data collection and quality, modeling and analysis, and performance monitoring Deliver research findings to investment teams, portfolio managers, and other internal clients Work within a team to help drive technical innovation through a collaborative R&D process WHAT EXCITES YOU Staying current on the evolving alternative data market and its role in discretionary investing Speaking with experts both inside and outside the Firm to understand data needs and offerings Multi-tasking and switching gears frequently to address the needs of the business Analytical thinking and ability to sift through large unstructured data sets Working in a fast-paced, dynam

ABOUT PROPRIETARY RESEARCH On our proprietary research team—Market Intelligence—you’ll partner with our investment professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions posed by our investment professionals. We look for other bright, motivated, and collaborative people to join our team and grow with us—more than 90% of the leaders in our group were promoted from within. ROLE SUMMARY Data Engineers on the Proprietary Research team design and build solutions that enable investment professionals to effortlessly, extract insights from large, complex compliance approved structured and unstructured data sets. As a member of our Data Engineering team, you will work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end data pipelines and tools that that help extract the most value out of Point72’s data assets. In this role, you will: Develop and support big data processing pipelines including but not limited to ingestion, transformation, and end-customer delivery Build out cloud-based infrastructure using distributed techniques for other data engineers / data scientists / researchers Be at the forefront of new technology developments with respect to the handling and processing of big data and conduct proof of concepts evaluations of new technologies Build and support visualization and exploration capabilities around our big data sets WHAT EXCITES YOU Transforming large unstructured, data sets into valuable investment research inputs Learning and working with industry-leading cloud-computing technologies Speaking wit

Join Point72’s Market Intelligence Internship & Emerging Talent Network Our proprietary research team—Market Intelligence—partners with our investment professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. Our industry researchers, product managers, data scientists, and engineers work together to build compliant research products that answer the questions our investment professionals care about most. We're proud of the diversity of skills, backgrounds, and perspectives of our team members, and we look for other bright, motivated, and collaborative people to join us and grow with us. By joining our talent network, you can be the first to know about new internship and early-career roles in Market Intelligence. You may be notified of opportunities and events that match your interests, as well as receive updates on the latest developments from our team. We’re looking forward to connecting with you! What we’re looking for Individuals who have completed, or are in the process of completing, a Bachelor’s or Master’s degree, and are interested in internship and early-career opportunities Experience or demonstrated interest in big data technologies Proficiency with technical programming, data query and analysis tools (Python, SQL, Tableau, etc.) Excellent written and verbal communication abilities An analytical mindset, ability to think creatively, with robust problem-solving skills About Point72 Point72 is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the g

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. The Principal is a critical change agent on the Sales Performance & Execution team. You will own the design and delivery of enablement programs that directly impact seller readiness, adoption, and productivity, equipping our sales organization to perform at their best. This is not a passive content role. You’re building, reaching out, moving towards the gap You deliver with precision. You scope realistically, communicate proactively, and finish strong Your field communications are clear, concise, and action-oriented You sell the change. You understand that adoption doesn’t happen because a feature went live You stay calm and composed. You adapt, prioritize, and move forward Change Management & Field Communications Own the change management strategy for GTM with adoption plans that anticipate resistance, reinforce behavior, and measure outcomes Draft and distribute clear, timely communications to the sales org: newsletters, launch announcements, process updates, policy changes, and more Act as the connective tissue between Sales, Onboarding, CS, Marketing, Product, and RevOps, embedding early to represent the seller’s perspective Represent enablement priorities in cross-functional planning forums; proactively flag risks or blockers Enablement Program Delivery Design and execute enablement programs, inclusive of tools, messaging, onboarding, products, etc Maintain an enablement calendar and program roadmap with clear milestones, owners, and success criteria in partnership with cross-functional

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we make workplaces safer every day. As a Customer Success Manager at Veriforce, you will be the primary relationship owner for assigned global customers and a key liaison between customers and internal teams. You will guide global customers through onboarding, adoption, strategic touchpoints, business reviews, health monitoring, issue resolution, and renewal readiness. Success in this role requires building trusted relationships, understanding each customer’s business goals, and helping customers realize measurable value from Veriforce products and services. You will be part of the global team, a startup within the larger Veriforce organization, which is private-equity-backed and fast-paced. This position requires up to 25% travel. A valid passport is required for this role. Account Ownership • Achieve world-class renewal rates and actively identify expansion opportunities. • Own day-to-day customer relationships for assigned accounts and serve as the consistent point of contact throughout the customer journey. • Develop a clear understanding of each customer’s goals, challenges, success criteria, operating model, and value expectations. • Maintain accurate account information, success plans, action items, and customer health indicators in the relevant customer success systems. Account Plan Execution • Execute account engagement plans through regular standing calls, strategic check-ins, business reviews, and customer follow-up. • Support onboarding, product adoption, change management, and customer education activities to improve u

Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. As a Customer Support Officer you'll support the Audit Services team in the completion of desktop assessments of registered customer's accreditation documentation, and will provide technical support via phone and email to customers ensuring a first-class customer experience! You will work across our SafeContractor product which provides UKAS accredited, contractor accreditation services to the contractor market. The SafeContractor product ensures that contractors meet the necessary requirements around health and safety, equal opportunities, diversity and environmental management practices - all in one plan! You'll receive full onboarding and training as well as support to gain health and safety specific qualifications that are required for this role. This role is based in our office in Cardiff and will require 3 days a week working from the office. Complete pre-audit checks on customer information to ensure a minimum standard has been demonstrated before it progresses to the full audit. Working through a number of pre-audit checks of customer's information to ensure everything required is collated. Providing feedback to customers and collating any missing required information for the pre-audit checks. Support customers with areas of improvement where more information is needed in order to pass the audit and become accredited. Provide health and safety advice and guidance to customers (full training provided). Customer service, administrative experience and attention to detail

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Software Engineering Overview Consumer Data Management (CDM) enables secure, compliant, and scalable consumer identity, consent, preference, and engagement capabilities across Mastercard’s ecosystem. We are looking for a Director, Software Engineering based in Dublin to lead engineering teams responsible for building, modernizing, and operating CDM platform capabilities. This role is focused on strong engineering leadership, AI-enabled PDLC/SDLC practices, modern delivery discipline, and building a flexible organization that can scale across platform priorities with quality, resilience, and security. Role • Lead engineering teams that design, build, test, release, and operate scalable, secure, and resilient CDM platform capabilities. • Set technical direction, guide architecture decisions, and translate product priorities into clear engineering outcomes. • Raise the quality bar across design, code quality, testing, performance, secure development, release readiness, and production support. AI-enabled Engineering & Modern Delivery • Drive modern PDLC/SDLC practices across planning, design, build, test, deploy, operate, and continuous improvement. • Apply AI responsibly across the engineering lifecycle, including analysis, design, coding, testing, documentation, operations, and producti

Work Flexibility: Onsite Schedule: 1st Shift, Mon - Fri, 6am - 2:30pm Overtime based on business needs What you will do As a Repair Technician, you will perform in-house servicing and repair of company products. Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used Diagnoses mechanical, hardware, software and systems failures using established procedures Perform maintenance, testing and calibration of repaired products Resolve issues independently and update the support team as required Prepares reports for analysis of product failure trends and service ability issues Assist others in resolving their issues, offers advice and possible solutions to them Work from engineering drawings and/or follow documented instructions Perform shipping tasks and coach peers associated with international repair Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals What you need Required: Capable of exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly Ability to work flexible hours, as needed to support

About the Role The Senior AI Evals Test Engineer is a hands-on technical role responsible for defining, developing, and executing robust evaluation frameworks and test strategies for AI agents built using the Google Agent Development Kit (ADK) or similar sort of agentic frameworks . This role bridges AI development and reliable deployment — ensuring our agents are safe, ethical, effective, and meet high-quality performance standards. A significant focus of the role is on Responsible AI and Safety Evals, including adversarial testing, red-teaming, bias detection, and toxicity measurement . The engineer will design scalable evaluation pipelines , build synthetic test environments, and work closely with AI/ML Engineers, Researchers, and policy teams to ensure agents are production-ready and compliant with regulatory and ethical standards. The role is 70% Automation and 30% Manual Testing , and sits within the Applied AI: Test Engineering team as a key technical authority. Key Responsibilities Design and build agent evaluation frameworks — create end-to-end infrastructure for evaluating LLM-based agents across correctness, latency, cost, safety, and task completion rate Build synthetic testing environments and simulation strategies to stress-test AI agents under diverse real-world conditions, with specific focus on agents built on Google ADK and related Google AI/ML services (e.g., Vertex AI, Gemini models) Build golden datasets and test harnesses — curate domain-specific evaluation sets for Rubrik's product verticals (data security, SaaS protection, cyber recovery, compliance) Establish eval-as-a-service — build and enhance centralized evaluation platform that any IT team members can self-serve to test their agents against standardized and custom benchmarks Automate regression and drift detection — implement CI/CD-integrated eval pipelines that catch regressions on every model or prompt change before production deployment Define eval taxonomies and rubrics — est

Citi's Investor Services Technology group is seeking a strategic and technically accomplished Services Pricing Studio Technology Lead the design and delivery of a transformational pricing platform that powers how Citi prices, structures, and wins Investor Services mandates globally. The Pricing Studio will serve as the definitive tool for Sales, Product, and Finance teams — enabling dynamic fee modelling, scenario analysis, competitive benchmarking, and deal approval workflows. You will lead a focused engineering team and work in close partnership with Investor Services business leadership, Finance, and Data teams to build a platform that directly influences Citi's revenue growth and competitive positioning. This role demands a rare combination of pricing domain expertise, data engineering depth, AI driven engineering acceleration and the ability to translate complex commercial logic into elegant, scalable software. Responsibilities: Pricing Studio Platform Design and deliver the Pricing Studio as a unified, self-service platform for fee modelling, deal structuring, and pricing approval — supporting all Investor Services products including Fund Admin, Custody, and Securities Finance. Dynamic Pricing Engine Architect a configurable, rules-driven pricing engine capable of modelling complex fee structures, volume discounts, bundled pricing, and multi-product deal economics — with real-time scenario comparison and profitability analysis. Deal Approval Workflow Implement structured deal approval and governance workflows — integrating pricing decisions with Finance sign-off, risk thresholds, and regulatory guardrails to ensure every deal is commercially sound and compliant. Stakeholder Partnership Act as the primary technology partner for Sales, Product, Finance, and senior busi

About the role: This is an opportunity to join K's critical InfoSec team as a Senior Security Engineer - AppSec and operate with foresight in protecting our infrastructure, applications, cloud security, and customer trust. As a lean team, we span across multiple areas such as AppSec, CloudSec, SecOps, ITSec, and Compliance and apply it towards reading and interpreting architecture, or planning and building out net new security solutions. You will have the autonomy to define and implement cutting-edge security solutions across our entire technical ecosystem, ensuring our innovative work remains robust and compliant against evolving global threats. This role is crucial for establishing and maintaining a world-class security posture, particularly within the sensitive and highly regulated healthcare technology space. What you will do: Lead the development and implementation of robust application security protocols throughout the entire Software Development Lifecycle (SDLC). Partner with engineering teams to incorporate security into architecture, design, development, testing and deployment Perform hands-on security testing of web applications, APIs, cloud-native services and supporting infrastructure Build and improve automated security testing within CI/CI pipelines, including static analysis, dependency scanning, secrets detection, container scanning and dynamic testing Evaluate effectiveness of application security tools, improve tooling output quality and reduce unnecessary findings and developer friction Develop secure coding standards with developer-focused documentation Contribute application security expertise to vulnerability management, during security incidents/investigations and post-incident reviews Evaluate third party applications, libraries and APIs and integrations for security risk Ensure adherence to relevant healthcare regulatory and compliance requirements (e.g., HIPAA, GDPR, etc.) across all product lines and systems. What we're looking for: 4+ yea

Workstations Sales Specialist - State, Local & Education Description - Job Summary This role is responsible for understanding the organization's products and industry, engaging with key clients, and designing customized solutions while guiding junior team members. The role conducts market research, identifies new opportunities, and focuses on contract renewals. The role stays compliant with regulations, gathers client feedback, and resolves client issues to drive sales and satisfaction. Responsibilities • Demonstrates a deep understanding of the organization's products or services, as well as the industry to effectively position the offerings and articulate their value to potential clients. • Engages with key stakeholders within client organizations, including executives and decision-makers, to build relationships and ensure satisfaction with the organization’s offerings. • Engages with clients to design customized solutions for their unique business needs in collaboration with product experts and engineers. • Utilizes expertise to identify new opportunities and enhance existing ones, thus boosting the sales pipeline, and driving pursuit. • Conducts in-depth market research to identify trends and emerging opportunities and provides insights to the internal teams contributing to the development of sales strategies. • Concentrates on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value. • Gathers and relays feedback from clients to the internal teams to help refine existing offerings and guide the development of new products or features. • Stays informed about industry-specific regulations and compliance requirements that may impact sales activities, ensuring that all engagements are compliant. • Acts as a point of contact for resolving client issues and concerns, working

About the opportunity As our Tax Manager - Germany , you will take full end-to-end ownership of all German tax topics while operating with a global mindset. Reporting directly to the Head of Tax, you will join a lean, agile team that prioritises fast decision-making, direct ownership, and continuous professional growth. In this role, you bridge the gap between core compliance and strategic business enablement. You won't just analyze tax codes - you will sit alongside Product, Legal, Finance, and Regulatory teams to evaluate tax implications, build operational systems, design robust controls, and launch innovative financial products. We handle a significant amount of our tax work in-house - supported by strong external partners giving you true end-to-end impact from local execution to cross-border advisory. Key Responsibilities Strategic Tax Advisory & Product Launch: Partner directly with Product, Business, and Legal teams to evaluate tax implications for new product launches, restructurings, and international expansion. Design scalable tax processes, workflows, and controls from scratch. Tax Audits & Authority Relations: Lead external tax audits, serve as the primary point of contact for German tax authorities, and manage relations with external tax advisors. Compliance & Filings: Oversee accurate, timely, and compliant tax filings across CIT, VAT, and Withholding Tax (WHT) in Germany. Stakeholder Enablement: Translate complex tax legislation into clear, pragmatic, and actionable advice for non-tax stakeholders across Product, Legal, Marketing and Accounting. Process Automation: Continuously identify tax efficiencies, drive automation, and refine internal tools (Workday as ERP). What You Bring to the Team Core Qualifications & Hard Skills: Qualified German Tax Advisor ( Steuerberater / in ): Official German tax advisor certification is mandatory . Experience: 5+ years of relevant tax experience within a leading tax consulting/accounting firm o

Pfizer US/PR Commercial Sales Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives . Rare Disease Sales Organization Mission & Impact Pfizer’s Rare Disease – Rare Cardiac Sales organization exists to help improve the lives of people living with serious rare cardiac conditions by connecting scientific innovation to the clinicians and systems that deliver care. We lead with integrity and patient need— advancing disease and product education grounded in robust clinical evidence , promoting Pfizer Rare Cardiac therapies compliantly, and supporting healthcare professionals’ understanding of appropriate patient identification and use based on approved indications. Through evidence‑based scientific exchange, we help reduce access, diagnostic, and workflow barriers so more patients can start and stay on the right therapy. Our impact is more informed clinical decision ‑ making, improved consistency of care, and better outcomes for patients , contributing to a higher standard of care across the rare cardiac community. Role Summary The Rare Disease – Rare Cardiac, Senior Health & Science Specialist is a field-based specialty sales role responsible for driving the growth of Rare Cardiac products through compliant, strategic relationships within assigned accounts. This role par

We anticipate the application window for this opening will close on - 17 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Cranial and Spinal Technologies develops products and therapies for neurosurgical and spinal procedures, supporting physicians with technologies that improve patient outcomes. This technical writing function is responsible for developing and maintaining Instructions for Use (IFU) and related product documentation for regulated medical devices throughout the product lifecycle. The role partners closely with Product Development, Marketing, Regulatory Affairs, and other cross-functional teams to ensure documentation is accurate, compliant, and available to global users. Check us out on LinkedIn: Medtronic CST This position is based onsite in Lafayette, Colorado. Limited domestic and international travel may be required, with an expected travel commitment of less than 10%. In this role, you will develop, maintain, and manage product documentation for medical device products, including Instructions for Use (IFU), system manuals, quick reference guides, technical bulletins, and o