Product Complaints Analyst 2 Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Billing organization at Stripe builds and operates Stripe Billing, a growing product vertical inside of Stripe. Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering business analytics, and providing recovery and retention tools to prevent customer churn. To support even the most unique and complex business models, our technology and products must be configurable and programmable. This requires our team to innovate in how we model different types of businesses, and how we use technology to enable customers to piece together Stripe’s Billing’s platform primitives into holistic solutions that support any type of business. Through this work, Stripe Billing allows worry-free innovation and evolution of any customer’s business model. Stripe is defining the industry’s approach to Billing solutions; we’re looking for innovators to join us. What you’ll do We’re looking for an experienced Engineering Manager to lead a team within the Stripe Billing organization. In this role, you will manage a high-performing team of engineers and partner closely with product managers and other cross-functional leaders to shape the team’s strategy and roadmap. You will excel in this role if you’re a product-focused engineering manager who can collaborate effe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirem

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Enterprise sales team is responsible for revenue growth in new and existing customers that represent the largest prospective accounts for Samsara by total addressable opportunity. This is a remote opportunity for candidates located in the Arizona. In this role, you will: Develop Executive-Level relationships within strategic, named accounts Own customer engagements end-to-end, from prospecting and qualification to close Demonstrate excellent solution-based sales process in complex sales campaigns Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 5+ years of experience in a full-cycle, closing sales role Proven track record of consistent quota over-achievement in complex accounts and $500k+ ARR transactions Experience handling and

Position Overview: As an Account Manager with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. What you will get: Uncapped commission plan with accelerators Be part of a high performing, high attainment team and culture Defined territory with existing customer base Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for expanding existing business within the designated vertical / territory for complex accounts. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connectin

As a Senior Software Engineer on our growing Battery team, you will design and develop backend services that support residential battery programs while maintaining a strong security posture across our infrastructure. Working closely with leading battery providers, you will improve grid flexibility and help push virtual power plants forward towards a sustainable climate future. This role is back-end and data focused, giving you the opportunity to build services, APIs, and new features to improve the quality and breadth of our battery solutions. You would join a relatively new and growing team with the opportunity to contribute to highly visible projects with significant client impact. Partnering with engineers, product, and OEMs, you will design backend services that provide direct client value and unlock the full potential of residential batteries. Main Responsibilities: What you'll do Build and maintain features across our battery solution Develop and maintain our client-facing REST API and the backend logic that powers it Build integrations with distributed internal services to abstract away complexity and enable new product capabilities Ensure proper security and data protection policies, procedures, and monitoring are in place Collaborate with product and engineering to continuously improve requirements and software quality Collaborate with other teams to enable new API features and help them build on top of utility client data Drive and embody the “Dev Owns Quality” culture Write and maintain technical documentation Other duties as assigned Required Skills and Experience: What you need 5+ years of professional software engineering experience Experience with the Java/Spring ecosystem Expertise in RESTful web APIs, especially those targeting external clients Strong software design skills Familiarity with relational database fundamentals (we mostly use PostgreSQL) Strong problem-solving skills, capable of balancing multiple use cases while enabling flexibility Kno

Role Overview Help organizations turn governance, risk, and compliance (GRC) goals into measurable business value. As a Client Success Advisor, you’ll guide key clients in configuring, adopting, and optimizing a GRC platform—strengthening retention, uncovering expansion opportunities, and helping teams work more effectively. You’ll combine GRC expertise, advisory skills, and a strong understanding of client needs to shape practical solutions, improve platform usage, and build lasting partnerships. Your work will influence client outcomes while contributing valuable insights to internal product and go-to-market teams. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Advise clients on configuring, customizing, and optimizing GRC platform functionality to support their business processes and objectives. Assess client requirements, challenges, and goals, then recommend tailored solutions that deliver measurable value. Partner with clients on governance, risk, and compliance roadmaps, translating priorities into effective platform implementations. Drive adoption across the platform and its modules, identifying engagement risks and helping clients increase usage. Help clients identify and implement practical analytics use cases that improve automation, exception management, and reporting. Collaborate with Product, Customer Success, Support, and Sales teams to improve solutions based on real-world client needs. Monitor regulatory developments, industry trends, and emerging GRC best practices to provide proactive, trusted advice. These are the essentials you’ll need to get an interview 5–7 years of experience in a client-facing role within audit, risk, compliance, or a related GRC environment. Strong knowledge of GRC concepts, regulations, industry standards, and software platforms. Experience translating audit, risk, compliance, or business questi

About the job Own the manufacturing excellence work that turns complex hardware into reliable, scalable production. As Manufacturing Operational Excellence Manager, you will improve quality, reliability and performance across Graphcore’s hardware lifecycle. You will connect manufacturing insight with engineering, quality and supply chain decisions. Your work will help products move from new product introduction into sustained production with stronger controls. You will use data to identify risks, understand failure mechanisms and drive measurable improvements. You will lead investigations, shape control plans and help teams act on manufacturing and reliability evidence. This role suits someone who can turn complex technical signals into clear action. The team and culture You will sit in the Quality team within Manufacturing Operations, working across silicon, board and system development. The team turns manufacturing and reliability insight into practical changes that improve products and processes. Work happens across boundaries, with manufacturing partners, engineering specialists and operations teams. You will bring structure, pace and evidence to complex decisions. This is an individual contributor role with real ownership. You will be expected to speak up, act quickly and lead through influence. What we're looking for · Strong technical grounding in manufacturing, quality or reliability engineering within semiconductor, advanced electronics or complex hardware environments. · Ability to apply structured problem-solving and data analysis to complex manufacturing or product quality issues. · Experience using statistical, process capability or reliability data to support engineering and operational decisions. · Understanding of new product introduction, production ramp and sustained volume manufacturing. · Confidence leading cross-functional investigations across manufacturing, engineering, quality and supply chain teams. · Ability to work with outsourced manufact

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About Replit Replit is building the world's most ubiquitous AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it's an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit is also the leader in secure vibe coding. We protect apps, give users features to manage security risks, and help them vibe code more safely. About the role: Replit is changing how people and companies turn ideas into software. Reaching those customers requires engineering that connects acquisition to the product experience and gives teams trustworthy evidence about what works. This role goes beyond operating conventional marketing technology. You will rethink growth systems for a world where agents can observe performance, diagnose problems, take action, and learn from the result. As the founding engineer for Growth Enablement, you will set the technical direction for this area. You will build agentic systems alongside shared foundations for attribution, audiences, lifecycle engagement, referrals, and promotions. The work spans web, mobile, billing, and data. You will work directly with marketing, sales, and partnerships to find the highest-leverage problems and ship the first solutions. Successful projects will become platforms that help these teams move faster and give Replit a clearer view of what drives durable growth. You will: Design agentic growth systems that monitor performance, diagnose failures, run approved experiments, and improve from the results. Explore AI-native approaches to answer engine optimization, campaign operations, audience discovery, and measurement. Build acquisition measurement across web and mobile, in

As an Applied Science Intern, you will join a cross-functional team of engineers and applied scientists building AI-powered features within the Datadog platform. You will contribute to both existing and new products by improving machine learning models, developing new AI capabilities, and helping bring research into production. Working closely with engineering and product partners, you'll gain hands-on experience deploying AI systems at scale while strengthening your product mindset, collaboration, and communication skills. You'll also have opportunities to contribute to cutting-edge research that directly powers customer-facing features. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design solutions for AI use cases by researching and benchmarking state-of-the-art models to identify the best approach Build highly scalable product features using generative AI, machine learning algorithms, and statistical techniques Contribute to the development, deployment, monitoring, and maintenance of production AI models, services, and infrastructure Explore, analyze, and derive insights from the large-scale observability data flowing through Datadog systems Participate in technical knowledge sharing by presenting recent academic research and investigating emerging model architectures to improve existing and future products Collaborate with engineering and product teams to productionize AI solutions and deliver customer-facing features Who You Are: You will graduate in 2027 with a degree in Machine Learning, Artificial Intelligence, Statistics, Computer Science, or a related field You have experience building machine learning models through coursework, research, internships, or personal projects You have strong programming skills and are eager to lear

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Planity, TheFork, Prestashop and Shopify. As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! What you’ll do As an Account Executive (Grower), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise SaaS Platform companies Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Own the full sales cycle from lead to close for upper middle market and enterprise companies Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshop

Job Overview The Community Manager is the public face of World of Tanks Blitz and a bridge between players, the Community, Publishing and Development teams. The goal of this role is to build trust with players, maintain an open dialogue with the community, turn player feedback into actionable insights and help the team explain product decisions clearly. Reports to Community Team Lead What will you do? Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms. Communicate with players online and participate in offline community activities. Host streams and represent World of Tanks Blitz publicly. Prepare and publish news, event and update announcements, campaign communications and other content for SM platforms. Adapt communications to different platforms while maintaining the project’s tone of voice. Develop engagement activities for the community, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats. Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions. Collect, verify, structure and communicate player feedback to the relevant teams. Prepare regular community digests for Development and reports upon request. Participate in content and communication planning. Attend meetings with Development and Publishing, including balance discussions, to represent players’ needs, expectations and concerns. Help the team make decisions based on real player experience. Escalate critical issues and participate in crisis communication processes. What are we looking for? Strong knowledge of World of Tanks Blitz and the games industry. Experience with WoT Blitz or WoT PC is a significant advantage. English at B2 level or higher. Fluency in Ukrainian and Russian. Experience working with Discord, Telegram and social media platforms. Strong written and verbal communication skills. Confidence in communicating w

Job Overview The Community Manager is the public face of World of Tanks Blitz and a bridge between players, the Community, Publishing and Development teams. The goal of this role is to build trust with players, maintain an open dialogue with the community, turn player feedback into actionable insights and help the team explain product decisions clearly. Reports to Community Team Lead What will you do? Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms. Communicate with players online and participate in offline community activities. Host streams and represent World of Tanks Blitz publicly. Prepare and publish news, event and update announcements, campaign communications and other content for SM platforms. Adapt communications to different platforms while maintaining the project’s tone of voice. Develop engagement activities for the community, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats. Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions. Collect, verify, structure and communicate player feedback to the relevant teams. Prepare regular community digests for Development and reports upon request. Participate in content and communication planning. Attend meetings with Development and Publishing, including balance discussions, to represent players’ needs, expectations and concerns. Help the team make decisions based on real player experience. Escalate critical issues and participate in crisis communication processes. What are we looking for? Strong knowledge of World of Tanks Blitz and the games industry. Experience with WoT Blitz or WoT PC is a significant advantage. English at B2 level or higher. Fluency in Ukrainian and Russian. Experience working with Discord, Telegram and social media platforms. Strong written and verbal communication skills. Confidence in communicating w

Job Overview The Community Manager is the public face of World of Tanks Blitz and a bridge between players, the Community, Publishing and Development teams. The goal of this role is to build trust with players, maintain an open dialogue with the community, turn player feedback into actionable insights and help the team explain product decisions clearly. Reports to Community Team Lead What will you do? Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms. Communicate with players online and participate in offline community activities. Host streams and represent World of Tanks Blitz publicly. Prepare and publish news, event and update announcements, campaign communications and other content for SM platforms. Adapt communications to different platforms while maintaining the project’s tone of voice. Develop engagement activities for the community, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats. Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions. Collect, verify, structure and communicate player feedback to the relevant teams. Prepare regular community digests for Development and reports upon request. Participate in content and communication planning. Attend meetings with Development and Publishing, including balance discussions, to represent players’ needs, expectations and concerns. Help the team make decisions based on real player experience. Escalate critical issues and participate in crisis communication processes. What are we looking for? Strong knowledge of World of Tanks Blitz and the games industry. Experience with WoT Blitz or WoT PC is a significant advantage. English at B2 level or higher. Fluency in Ukrainian and Russian. Experience working with Discord, Telegram and social media platforms. Strong written and verbal communication skills. Confidence in communicating w

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Test Automation Framework & Infrastructure Design, build, and maintain Python-based automation frameworks for testing UniFi switches across firmware releases Develop and verify physical switch testbeds with controllable port connections, PoE loads, traffic generators, and link partners Maintain test infrastructure reliability — device provisioning, firmware flashing automation, test environment resets, and result reporting dashboards Use AI tools (ChatGPT, Gemini, Claude..etc) to accelerate test case generation, triage failing tests, and speed up root-cause analysis on large regression runs Protocol & Feature Automation Automate testing of core L2/L3 switching features: VLANs, STP/RSTP,IGMP snooping, QoS, ACLs…etc Strong understanding of switch platforms Ability to conduct performance and stability testing Reproduce field-reported issues and validate fixes before release Collaboration & Process Improvement Partner cross-functionally with engineering and product teams to shape quality bars and go/no-go release decisions Document bugs clearly with reproducible steps, supporting logs, and impact assessment Continuously improve QA processes, expand automation coverage, and enhance testing tooling Qualifications Automation & Tooling Strong hands-on Python skills for building te

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Munich, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across DACH, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. What You'll Do Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outboun