Product Complaints Analyst 2 Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB team works with European businesses in one of Stripe’s high-growth and highest priority segments. At Stripe, SMB are companies with employee count under 100 employees. This is an existing business sales team where each AE manages approx 100 accounts. We protect revenue with excellent account management and partner focused relationships, lead on contract renewals with a strong commercial focus and excel in product upsell sales motions. What you’ll do In this role you and your team will own partnerships between Stripe and the most strategic and fastest-growing SMB and Mid-Market companies in EMEA. As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in this high priority segment through coaching your team but also executive engagement across top accounts. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex sales cycles. You’ll own team performance, focusing both on delivering key sales metrics while also thinking like a CEO to drive internal and external projects to make the team, and the segment, excel. You can balance sales excellence with a builder mentality to hit and exceed targets while setting the team up for long term success. Respon

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge, not from the position and we always treat others with respect, deference, and patience. Do you love APIs, databases, messaging, and open source? Do you crave great challenges that will make you feel awesome once you solve them? We're looking for software engineers like you to join a team of amazing developers that is completely disrupting an industry. Duties and Responsibilities: Work independently as well as in small teams to develop the best product on the market Implement a scalable, stable, and user-friendly product that can handle our current capacity and handle future growth Work in a modern agile software engineering environment (with source code control GIT, dev/stage/prod release cycle, extensive testing, and continuous deployment) Solve challenging technical problems and put your skills to the test every day Develop and maintain microservices and APIs Engage with the Product team and other engineering teams across clusters and Business Units to help to ensure the solutions the team is building are fulfilling all the requirements Influence a growing team while acting as a technical guide—speaking conceptually, documenting architecturally, and being hands-on with code Design scalable solutions using code to support business functions and product goals, navigating platform limitations effectively Design and implement integrations between Talkdesk and external systems using APIs, middleware, and custom development, ensuring data integrity and security Qualifications: BS/MS Degree in Computer Science, Appl

About the role: Within the Global Channel Strategy and Operations Organization, you will drive operational excellence by serving as a critical bridge between business partners, internal stakeholders, and leadership. In this role, you will ensure seamless partner onboarding, deliver rapid case resolution, and analyze program workflows to optimize partner satisfaction. This high-impact role requires strong strategic thinking, resilient execution, and the ability to turn complex operational challenges into streamlined, scalable processes. What you’ll do? Strategic Workflow & Process Optimization: Responsible for case resolution for Partner Programs, uncover operational bottlenecks, and design proactive strategies to eliminate root-cause issues and reduce support volume working cross-functionally across Legal, Sales, Finance, and Product to secure rapid resolution. Content & Asset Operations Management: Oversee the lifecycle, governance, and distribution of internal enablement materials and partner-facing assets—ensuring documentation, program collateral, and operational resources are consistently updated, organized, and easily accessible where required. AI-Driven Data Analytics & Insights: Harness enterprise AI tools and analytical platforms to track key performance indicators (KPIs), perform root-cause analyses on case trends, and present actionable, data-backed recommendations directly to the Director, Partner Programs. Partner Lifecycle & Governance: Direct end-to-end New Partner Onboarding workflows, ensuring seamless implementation of regional approval matrices, legal contracts, and global governance protocols. Certification & Program Reporting: Establish and maintain real-time reporting architectures for Sales and Technical Certifications across the global ecosystem to measure partner capability and readiness. Financial & Operations Execution: Oversee Purchase Order (PO) creation, financial approvals, and fund distribution for Contr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is the fastest growing semiconductor company in India offering a wide & attractive range of career opportunities. One of the rapidly growing functions within Micron India is the Non-Volatile Engineering (NVE) System Integration (Solution) Product Engineering team in Hyderabad which is responsible for the integration of new non-volatile products into various system solutions (SSD, UFS, uSD ), end- to-end product challenges being solved for maximum value and streamlin ing of overall development effort, complexity, and risk. We enable parallel NAND and System development through feature optimization and innovative solutions, demonstrating technical expertise o n both sides. Responsibilities: System triage activities through failure analysis on both NAND Component and System-level to identify sources of failure, drive issue-based taskforces to establish solutions & unblock critical system development. Innovations in system triage methodology <span

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities and Tasks: Coordinate with Internal and External Teams on Preparation for Silicon Work with Manufacturing teams to ensure resources are available Identify HBM Component Validation equipment needs Identify and validate HBM Component Validation equipment and testing flow Ensure that Silicon Meets Product Expectations Debug and identify root cause for failures Implement fixes for fails (Design or Process) Work with Design Validation (DV) and Quality Assurance (QA) Teams on customer returns to identify new tests Work with Global Quality Team (GQ) to ensure reliability Partner with Engineering, Manufacturing and Marketing Create and deliver presentations both inside and outside Micron Participate in meetings Troubleshoot, develop or validate HBM Component Validation testing programs Evaluate data sheets and provide feedback to Application Engineers Prioritize work with other groups Provide Technical Training and Expertise Provide On-the-Job Training (OJT) for new engineers

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities Data Architecture & Strategy Define the end-to-end data architecture for AI-driven Triage and RCA systems. Design scalable data lake, metadata, and semantic layer architectures. Establish enterprise data models spanning engineering, validation, manufacturing, reliability, and design domains. Develop a unified data foundation and common schema across diverse data sources. Knowledge Graph & AI Enablement Architect large-scale knowledge graphs representing engineering expertise, failure mechanisms, product relationships, and historical RCA data. Define graph schemas, ontologies, entity relationships, and semantic search strategies. Enable advanced AI workflows demonstrating GraphRAG, vector databases, and hybrid retrieval systems. Create data frameworks that support autonomous and agentic RCA workflows. Data Integration & Governance Build data ingestion pipelines from engineering systems, telemetry platforms, defect databases, Jira, Confluence, test infrastructures, and manufacturing systems. Establish data quality, lineage, governance, and security standards. Define data access patterns and APIs for agentic AI systems. Platform Scalability Design data architecture supporting millions of records and low-latency AI inference. Partner with cloud and infrastructure teams to optimize performance and reliability. Define observabi

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location Bendemeer, Singapore Department Assembly, Process and Equipment Engineering Project Title Assembly Output and Yield Optimization for Cost Improvement Project Description The Assembly Process and Equipment Engineering Intern will undertake an engineering project focused on improving assembly output, process yield, product quality, and manufacturing cost. Under the guidance of experienced engineers, the intern will study semiconductor assembly processes and apply engineering methodologies to identify process variations, analyze potential failure modes, and evaluate improvement opportunities. The project will include experimental planning, engineering data collection, statistical analysis, and effectiveness monitoring. The intern will also explore how data analytics, Generative AI, and Agentic AI can improve engineering analysis, technical documentation, and problem-solving workflows. Objective of the Project Identify assembly process factors that influence output, yield, product quality, reliability, and manufacturing cost. Apply structured engineering methods to investigate selected process or equipment-related opportunities.<

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Design, build, and maintain scalable, reliable, and high-availability data platforms and data pipelines to support analytics and data-driven applications Collaborate closely with data scientists, analysts, product teams, and software engineers to translate business requirements into robust and reusable data solutions Own data modeling and data architecture design to ensure data consistency, accuracy, and long-term maintainability Develop and optimize both batch and real-time (streaming) data processing pipelines to improve performance and system stability Ensure data quality, data governance, and data security through monitoring, validation, and anomaly detection mechanisms Continuously improve existing data pipelines and platforms through performance tuning, cost optimization, and technical debt reduction Participate in technology selection for data platforms and tools (e.g., databases, cloud services, data processing frameworks) and promote engineering best practices Create and maintain technical documentation to support knowledge sharing and long-term system sustainability Mentor and support junior data engineers, contributing to the overall technical growth and engineering excellence of the team Stay current with emerging trends and technologies in data engineering and big data, and evaluate their potential adoption and business value Responsibilities include, but not limited to: <span

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Staff Software Engineer on the Model Infrastructure team, you'll lead the design and development of the systems that power every AI request at Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external model providers to build a platform that is highly reliable, scalable, observable, and efficient. What You’ll Do Lead the design and implementation of Harvey's Model Infrastructure platform. Build systems to ensure high availability, low latency, and operational excellence for AI inference. Design and improve Harvey's Unified Model Controller (UMC) and Model Selector platform to automatically detect model degradations and intelligently route traffic based on reliability, latency, quality, compliance, and cost. Develop systems

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem through two main pillars: actively responding to live fraud and abuse incidents as a hands-on security engineer, and serving as a key bridge between incidents and merchants to help them remediate threats, improve security posture, and protect their accounts. Leveraging your technical depth in fraud, abuse, and security engineering, you will investigate high-risk accounts, perform post-incident analyses, gather operational requirements, and drive agentic response capabilities ensuring we neutralize threats with speed and precision while elevating Stripe's product integrity function. Responsibilities Respond to live fraud and abuse incidents as a Forward Deployed Security Engineer, investigating high-risk activity, neu

Opportunity ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking an Application Engineer to serve as the technical bridge between ThermalWorks products and their projects. You will review design drawings for accuracy and fit, work with customer design engineers on equipment application, support our estimating group with technical input, and provide engineering support to the project management team and ThermalWorks customers. Key Responsibilities Include but are not limited to: Review design drawings and submittals for cooling system application accuracy — equipment selection, capacity, and hydronic configuration Interface with customer and consulting design engineers to assess and validate equipment application Support the estimating group with equipment selections and technical scope input for accurate proposals Provide engineering support to the project management team — technical questions, drawing conflicts, RFI and submittal responses Support customers with application and technical questions through installation and startup Feed field experience back into R&D and Product Development to improve products and quality Education and Experience Bachelor's degree in Mechanical Engineering or related field 8+ years of mechanical engineering experience in cooling equipment application or design review Expertise in data center cooling systems Experience with chillers, CDUs, and liquid cooling for AI or hyperscale deployments Applications engineering background at a cooling equipment manufacturer Specific Skills / Abilities Fluent in mechanical design documents, schedules, and hydronic schematics Strong client communication skills — comfortable working directly with customer engineers and consultants Working at Endeavour Innovate at Speed: Thrive in a fast-paced, entrepreneurial environment where your ideas actuall

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Executive Content & Experiences team builds trusted relationships with leaders shaping the global economy. We design high-impact programs—including executive briefings, advisory boards, flagship convenings at Davos, and executive programming at Stripe Sessions—to bring Stripe's strategy to life. Beyond delivering premier high-touch moments, we turn leadership insights into actionable intelligence that directly informs Stripe’s narratives, product, and go-to-market direction. What you’ll do We are looking for an Executive Experiences Program Manager to drive end-to-end operational excellence for our most high-profile leadership programs. This involves leading global operations for Tier-1 flagship moments like Davos, our Exec Summit at Sessions, the launch of new Executive Briefing Centers, as well as managing broader operations and budget allocation across the team. This high-visibility role sits at the intersection of product marketing, executive engagement, strategic hospitality, and B2B pipeline development. You will build and scale a world-class execution engine that delivers flawless, high-touch experiences for executive audiences. This requires someone who can move fluidly between strategic planning and hands-on execution and can zoom in and out based on the task at hand. Responsibilities Lead global end-to-end operational program management for flagship executive experiences (including Davos, Exec Summit at Sessions, and EB

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Bengaluru which will play a central role in Graphcore's work building the future of AI computing. The physical design team sits within the wider silicon design team which includes RTL, verification and DFT. Our work also involves strong links with architecture, packaging and product engineering. We are responsible for working with those teams to create high-quality RTL and building the final chip layout (e.g. GDSII) ensuring a signoff-quality design is delivered to the Foundry (e.g. TSMC). We are looking to hire high-quality silicon physical design engineers to join our team. The successful candidate will support the team with achieving our goals and creating the right engineering solutions. We are a collaborative team and good communication is essential, as is the ability to adapt and learn. For the successful candidate we offer an open, honest and collaborative environment working on leading-edge designs at the most advanced nodes. Our engineers are not siloed, and they are trusted and encouraged to ta ke ownership of their designs and problem solutions. You will be part of a team that looks for improvements to everything we do: our designs, our flows, our methodologies, our infrastructure. Responsibilities and Duties Applicants will be expected to contribute technically to the development of Graphcore's next generation of AI superchips, focusing on achieving robust, high-performance and power-efficient designs

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Manager plays a key role in driving revenue, product adoption and retention across the Ripple Treasury customer base in EMEA. Acting as a trusted advisor to Heads of Treasury, Finance leaders and CFOs, the CSM will own a portfolio of strategic enterprise accounts — deepening relationships, accelerating adoption of Ripple Treasury's cash, liquidity, forecasting, payments, netting, reconciliation capabilities, and supporting expansion and renewal opportunities across Ripple's product suite WHAT YOU’LL DO: Own a portfolio of strategic enterprise treasury accounts across EMEA, with responsibility for adoption, retention, satisfaction and growth outcomes. Develop a deep understanding of each customer's treasury organisation, technical landscape, internal decision-making, aspirations and needs — mapping their workflows to measurable success outcomes on the Ripple Treasury platform. Build trusted, senior-level relationships with Heads of Treasury, Finance leaders and CFOs, serving as an advisor and Ripple advocate. Run QBRs and executive-level success reviews; conduct financial, business and value analysis tied to customer targets such as cost reduction, forecasting accuracy and operational efficiency. Own the commercial health of your portfolio: maintain an early-warning view of churn risk (health scores, usage decline, escalations, sent

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is looking for a Customer Experience (CX) Manager to lead a high-performing support team serving lawyers and professional services teams. Our customers hold their own work to a high standard of accuracy and timeliness, and expect the same from our support. How well your region runs is one of the biggest levers Harvey has on what customers actually experience when they need help. Reporting to the Head of CX, you'll drive operational excellence and accountability across Harvey's global support organization. You'll balance strategic oversight with hands-on execution. This is a role for a leader who thrives in motion: proactive, decisive, and deeply motivated by achieving results through your team. You'll inherit a metric set and processes that need to be better, an