Product Complaints Analyst 2 Jobs

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are hiring a Partner Manager to help operationalize and scale Harvey’s legal partnerships. This role will own the day-to-day management and execution of legal partnerships, ensuring each one translates into a clear, repeatable go-to-market motion. You will work closely with Harvey’s legal partners and internal teams across Sales, Enablement, and Customer Success to develop joint GTM plans, enable partner teams, coordinate customer opportunities, establish governance and operating cadences, and track performance against shared goals. The ideal candidate is a strong, detail-oriented operator who can bring structure to complex partnerships, drive cross-functional execution, and ensure partners are engaged and delivering measurable commercial value. They are equally com

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Essential Key Responsibilities Assist project teams in designing new web-based software through the entire product development lifecycle. Assist in conducting user research, including interviews, surveys, usability tests, and competitive analysis, to gather insights into user needs, behaviors, and pain points. Help analyze research data and translate it into actionable design insights. Understand and use analytics data to inform design decisions. Assist in presenting design concepts and solutions to various teams and stakeholders, incorporating feedback. Work closely with seasoned UX designers, product managers, developers, and other team members to ensure designs are feasible and aligned with project goals. Refine design solutions based on feedback from stakeholders, usability testing, and design reviews. Produce a wide variety of design artifacts such as mental models, user personas, workflow diagrams, glossaries, site maps, wireframes, rapid or high-fidelity prototypes, test scripts, pixel-perfect mockups, engineering-ready assets, and surveys. Build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere. Justify design decisions based on a good understanding of contemporary user-centered design

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description As part of our Hardware Development team , you will be involved in product development, verification and validation (VaV), and complex customer support cases related to hardware design. This role is suited for engineers who enjoy working across the full hardware lifecycle, from concept and design through bring-up, testing, optimization, and long-term product support. The position combines hands-on engineering work with cross-functional collaboration, especially with product managers and software development teams. This is an end-to-end hardware engineering role focused on building robust, optimized, and reusable embedded hardware platforms and supporting them throughout their lifecycle. Role & Responsibilities As a Hardware Development Engineer , you will drive the complete hardware design cycle for new electronic products, including: System design Schematic capture Bill of Materials (BOM) creation and maintenance Multi-layer PCB design (6+ layers) Technical documentation Hardware bring-up Verification and validation, including compliance tests such as EMC , electrical compliance of interfaces, shock and vibration, and related activities Creation and maintenance of Altium component libraries and the Altium 365 workspace You will be responsible for developing highly robust, optimized, and generically usable System on Module solutions, carrier boards, peripheral products, and related hardware, together with complete documentation. You will work closely with product managers and software development teams during the developm

We are seeking a Software Engineer to join our growing Gurugram Products & Technology team to develop and expand core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Software Engineer on this new team, you will be responsible for developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Work closely with research, product management, product engineering, product design, peers as well as other teams within the company to implement the first version and future evolution of the service Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow Mentor fellow engineers and assume ownership and accountability of projects Qualifications Strong background in building core components for high scale compute and data distributed systems 3+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maintaining distributed and/or highly concurrent software systems in large, long-

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. As an Insurance Senior Specialist, you will serve as the subject matter expert for Zocdoc's insurance taxonomy and related systems. You will own the policies, processes, and quality standards that ensure our insurance data is accurate, scalable, and aligned with product strategy. This role combines deep expertise in the U.S. health insurance landscape with strong analytical thinking to improve the patient search experience and strengthen the integrity of our insurance database. You will partner closely with Product, Operations, and Engineering teams to define insurance policies, monitor database health, and drive continuous improvements. Your work will directly influence how patients find in-network care by ensuring that our insurance taxonomies, carrier and plan coverage, and provider matching systems remain accurate, scalable, and responsive to changes in the healthcare market. A Day in the Life of a Product Operations Specialist: Define Insurance Policies & Standards: Own the policies governing insurance carriers and plans across the Zocdoc marketpl

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description As part of our Hardware Development team , you will be involved in product development, verification and validation (VaV), and complex customer support cases related to hardware design. This role is suited for engineers who enjoy working across the full hardware lifecycle, from concept and design through bring-up, testing, optimization, and long-term product support. The position combines hands-on engineering work with cross-functional collaboration, especially with product managers and software development teams. This is an end-to-end hardware engineering role focused on building robust, optimized, and reusable embedded hardware platforms and supporting them throughout their lifecycle. Role & Responsibilities As a Hardware Development Engineer , you will drive the complete hardware design cycle for new electronic products, including: System design Schematic capture Bill of Materials (BOM) creation and maintenance Multi-layer PCB design (6+ layers) Technical documentation Hardware bring-up Verification and validation, including compliance tests such as EMC , electrical compliance of interfaces, shock and vibration, and related activities Creation and maintenance of Altium component libraries and the Altium 365 workspace You will be responsible for developing highly robust, optimized, and generically usable System on Module solutions, carrier boards, peripheral products, and related hardware, together with complete documentation. You will work closely with product managers and software development teams during the developm

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a senior commercial leadership role, responsible for setting and delivering the ecommerce trading, inventory and marketing strategy across a client account or vertical. This role goes beyond front-end ecommerce performance. You will take commercial ownership of how stock, product mix, margin, marketing investment and customer demand come together to drive sustainable growth. You will lead the development of trading strategies aligned to buying cycles, product launches and inventory plans, ensuring that merchandising, marketing and operational teams are working towards a unified commercial objective. You’ll be responsible for understanding and influencing stock health, sell-through, stock cover, margin performance and product lifecycle, using this insight to shape promotional strategy, visual merchandising, marketing investment and customer acquisition activity. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, you will provide strategic direction to your team while leading senior stakeholders across buying, merchandising, finance, marketing and operations. You will own the commercial narrative for your accounts and have the confidence to challenge decisions where stock, margin or customer demand are not aligned. Key Responsibilities: Strategic Trading, Inventory & Commercial Performance Own the overall ecommerce trading strategy for your accounts, with responsibility for revenue, conversion, AOV, COS, ROAS, ma

About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 20 million learners and 6,000+ companies , including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage. About the role + Responsibilities The Learning Solutions Architect is a customer-facing technical trainer who helps organizations build data and AI capabilities with DataCamp. You’ll deliver engaging live training (virtual and onsite) and create tailored learning materials on the DataCamp platform—think custom courses, projects, certifications and assessments that map to each customer’s roles, tools, and outcomes. You’ll partner with Customer Success, Sales, Product and Content to scope blended learning paths, teach high-impact sessions, and publish reusable, high-quality content that accelerates adoption and measurable skill uplift for some of our most high-value customers. Qualifications Loves to teach. Comfortable spending multiple hours weekly in front of a virtual or onsite classroom. 2+ years in technical training in AI upskilling or similar instructor roles. Broad AI experience across Claude, CoWork, CoPilot, ChatGPT Learns new tools quickly; enjoys tailoring content to different personas (analyst, engineer, business user, exec). Strong communicator who can simplify complex topics for technical and non-technical audiences. Detail-oriented and process-driven; delivers sessions and materials with substance. Flexible schedule to support time zones (this is not a 9 to 5); occasional travel for onsite delivery. Some of your key metrics will be: Customer satisfaction: survey, engagement, repeat bookings Professional services revenue (with a success based component of your salary tied to this) Why Da

Why us? Insurify is one of the America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success. How you'll make an impact Work and grow in a goal-focused, impact-driven full-stack data science team Partner closely with Marketing to build more sophisticated bidding and targeting across Paid Search, Retargeting, and Email Develop models and algorithms that personalise how results are ranked in the product Spot opportunities, propose experiments, and build models that improve customer conversion What you need to succeed 1+ years of relevant experience Experience building and applying machine learning models with clear business impact Strong Python (numpy, pandas, sklearn) and SQL Strong quantitative and programming skills with a product-driven sensibility Ability to clarify a business problem, identify a good solution, and ship it Curiosity about data and outliers — using data to propose and confirm cause and effect Delivery focus: you get things done within a fixed timeline (math/CS competition background is a plus) Interest in using AI to scale your impact Quick learner with the drive for startup pace Comfortable working iteratively and hands-on in a small team Graduate degree in a technical/quantitative discipline Fluent spoken and written English Benefits 25 days annual leave Enhanced private medical, dental and vision insurance

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. About the Role As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Responsibilities: Design, develop, deploy, monitor, operate and maintain existing or new elements of our systems and infrastructure. Collaborate with engineers and partners in science & product to drive projects from inception, specification, execution, to launch. Write well-crafted, well-tested, readable, and maintainable code. Participate in code reviews to ensure code quality and distribute knowledge. Build an extensible and scalable platform that powers secure detection and response capabilities across the security lifecycle. Ensure high availability and reliability of detection engineering systems to support critical security monitoring and threat identification flows. Experience: Master’s degree or foreign equivalent in Computer Science, Engineering, or related field. 2 years of pre- or post-academic experience in job offered, software development, or related occupation. Experience with Object-oriented programming. Experience writing clear, scalable, and clear design documentation. Experience with backend software development of large-scale distributed systems. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will rece

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About The Role Replit is where millions of people learn to build software - and our documentation and learning content are where they get going or give up. We're taking ownership of that experience, and we're looking for a Learning Experience Creator who can make it worthy of the product: someone who turns product knowledge into experiences people actually use - clear written docs, guided learning, short video, interactive experiences - findable at the moment of need, accurate every time, and genuinely enjoyable. You're a learning-experience creator first. You understand how people actually learn a product - what they're trying to accomplish, where they get stuck, what format serves each moment - and you move fluidly between writing a crisp help article, designing a hands-on walkthrough, and producing a short video. Underneath it all, you're a storyteller: you know how to earn attention in the first few seconds, hold it against real-world attention spans, and make ideas stick - and sometimes make something people can't help but share. You're also a builder: unafraid to try new formats and experiment, you read the data and listen to customers, and you continually improve and evolve with speed as our product evolves. You'll turn complex things into simple, useful experiences, and you'll own how well they land. The Mission : help every user - external customers and internal teams - self-serve to reach their creative and business goals, with content so good, so current, and so findable that they don't need to open a ticket. Success looks like real ticket deflection, faster activation, and high CSAT. What You'll Own New documentation and learning content. You'll populate our documentation and learning surfaces with new, acc

The Senior Manager – CCR will be responsible for safe, reliable and efficient operation of the Continuous Cast Rod plant, covering copper rod production, process control, quality adherence, productivity improvement and shift coordination. The role will ensure achievement of production targets, process stability, equipment utilization, product quality, energy efficiency and operational discipline in line with business, safety and customer requirements. The incumbent is expected to bring strong hands-on understanding of CCR operations, copper rod casting and rolling process, furnace operation, casting wheel, rolling mill, cooling system, pickling / surface quality, process parameters, defect analysis, maintenance coordination and shop-floor governance to deliver consistent rod quality, higher plant availability and continuous improvement Source: Adani Group | Job ID: 56500

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Firmware Test Engineer at Micron Technology, Inc., you will build groundbreaking high-performance controller firmware test framework for volatile and non-volatile memory systems. You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors. You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues. You will triage failures, file bug reports, and help the development teams with isolating issues. Experience / Skills: 8 to 12 years of experience in managing the test development team within the storage domain. In depth knowledge and extensive experience with embedded firmware development Expertise in the use of scripting languages, programming tools and environments Extensive experience programming in Python Technical Expertise in the storage industry in SSD, HDD, storage systems, or a related technology Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS Experience with NAND flash and other non-volatile storage Ability to work independently with a minimum of day-to-day supervision Experience with team leadership and/or supervising junior engineers and technicians Ability to work in a multi-functional team and under

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Firmware Engineer at Micron Technology, Inc., you will build groundbreaking high-performance controller firmware for volatile and non-volatile memory systems. You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors. You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues. You will triage failures, file bug reports, and help the development teams with isolating issues. Experience / Skills: 4+ Years of experience in managing the test development team within the storage domain. In depth knowledge and extensive experience with embedded firmware development Expertise in the use of scripting languages, programming tools and environments Extensive experience programming in Python Experience in the storage industry in SSD, HDD, storage systems, or a related technology Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS Experience with NAND flash and other non-volatile storage Ability to work independently with a minimum of day-to-day supervision Experience with team leadership and/or supervising junior engineers and technicians Ability to work in a multi-functional team and under the pressure of multiple priorit