Product Enablement Manager Jobs

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans with strategic cloud and technology partners. This role will translate partner priorities into integrated programs across campaigns, events, customer proof, enablement, and demand generation that build awareness, accelerate adoption, and support measurable business outcomes across enterprise audiences. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner teams to move plans from strategy through detailed execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can manage multiple workstreams, build strong partner relationships, and work through influence in a fast-changing environment. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. Occasional travel will be required. You’ll be responsible for: Create and execute distinct joint go-to-market plans with Google Cloud and Oracle across campaigns, events, customer proof, enablement, and demand generation, with clear goals for awareness, adoption, pipeline, and revenue impact. Build clear partner narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. Launch and

About the Team The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use. This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes. This role is based in our Tokyo Office. We use a hybrid work model of 3 days in the office per wee

Coder is looking for a Partner Marketing Manager to shape how our partners understand, position, and sell Coder. You will help turn strategic partnerships into practical go-to-market programs that create pipeline, support revenue, and help more teams adopt and scale governed AI development infrastructure. In this role, you will work across Partner, Product, Marketing, and Sales to build partner messaging, enablement, competitive insights, and co-marketing motions. You will bring structure to complex partner ecosystems, with a focus on AWS, WWT, and other strategic partners. What you’ll do here Work with partner marketing to develop and execute channel marketing strategies that create measurable pipeline, revenue, and product adoption through AWS, WWT, and strategic partners. Create partner-ready positioning, messaging, value propositions, and content for partners and their customers. Build scalable enablement programs and materials that help partner sales teams position and sell Coder with confidence. Partner with partner marketing to design and run co-marketing programs with key partners, including campaigns, webinars, and events. Develop and maintain global partner marketing frameworks that align with Coder’s global go-to-market strategy. Lead cross-functional alignment across Partner, Product, Marketing, and Sales to shape partner GTM motions, integration priorities, and co-selling strategy. Work closely with Product Marketing to build competitive intelligence for partner ecosystems and identify opportunities to differentiate Coder. Collaborate with partner marketing, marketing operations, and relevant teams to improve the Partner Portal and strengthen the partner experience. Serve as the product marketing owner for strategic partnerships, representing partner needs and market insights in product and GTM decisions. What we’re looking for 5+ years of cloud, channel or ISV partnerships or partner marketing experience. Hands-on experience working with service and te

Role Overview Scale’s EMEA GTM team is scaling rapidly across complex, high-stakes government markets. Our commercial motion spans country leads, account executives, strategists, solutions engineering, engagement management, partnerships, delivery, finance, legal, and product - all operating in fast-moving, region-specific environments. We are hiring a Sales Enablement Lead to build the enablement engine for EMEA GTM. This role will report to the Head of Commercial Strategy and Operations and will be responsible for ensuring every seller, strategist, and field partner has the knowledge, materials, onboarding, operating rhythms, and deal support needed to execute with speed and quality. This is a hands-on builder role. You will create the infrastructure that helps the team ramp faster, sell more consistently, reuse what works, and translate a complex AI product and public-sector GTM motion into practical field execution. What You’ll Do Build and own EMEA GTM onboarding Design and run a structured onboarding programme for new EMEA GTM hires across sales, strategy, solutions, and adjacent commercial roles. Create role-specific ramp plans, learning paths, certification moments, manager check-ins, and practical field exercises. Partner with Commercial Operations, People, Recruiting, and GTM and EPD leadership to ensure new hires understand Scale’s products, market context, customers, sales process, operating model, and expectations. Own the EMEA GTM knowledge base Build and maintain a centralised source of truth for EMEA GTM materials, including pitch decks, account planning templates, customer FAQs, qualification guides, use-case libraries, demos, proposal examples, talk tracks, win/loss learnings, and market-specific collateral. Keep materials current, easy to find, and clearly organised by market, role, product area, customer segment, and sales stage. Partner with central Sales Enablement, Product Marketing, Solutions Engineering, Legal, Finance, Delivery, and Pr

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations Build the enablement calenda

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management. The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers. This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships. Key Responsibilities Enterprise Technical Enablement & Delivery Leadership Serve as the primary senior technical point of contact for enterprise and strategic accounts. Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments. Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams. Translate customer business and operational needs into scalable technical architectures and implementation plans. Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction. Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities. Establish and disseminate technical best practices across customers and internal teams. Customer Success, Program Ownership & Risk Management Build and maintain trusted relationships with senior executive and operational stakeholders . Support executive business reviews focused on ROI,

About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and expanding access to the DoorDash platform. The DoorDash for Business Client Success Team drives product adoption, usage, and expansion across our longtail unmanaged customers with a focus on onboarding and new use-case development. Our team is client facing while also leveraging a one-to-many, tech-touch model: lifecycle campaigns, group training,and automation, leveraging customer signals. The goal is to accelerate product stickiness and unlock growth at scale. Client Success is a great place to build both hard and soft skills, including consultative product expertise, data-driven decision making, and cross-functional collaboration, as the link between what customers need and what we build. About the Role Scaled Client Success Managers own product adoption, education, and onboarding for a pooled segment of our longtail unmanaged customers in North America. You'll be a proactive, solutions-oriented partner who delivers enablement and activation at scale through digital-first programs and remaining client facing while you introduce new products and features and help customers get more out of the ones they already use. Reporting to the Manager, Client Success, you'll partner with S&O (Strategy & Operations), Analytics, and Product to turn insights into programs that unlock value across a large book of customers. We're making a big bet that there's significant untapped potential in our self-service accounts. As part of a growing team, you'll help refine and scale our customer onboarding and activation motion while growing alongside the function. You’re excited about this opportunity because you will… Support a pooled segment of customers through a one-to-many model, prioritizing outreach by signal rather than account by account Own customer education and onboarding programs at scale: group training sessions, email campaigns, and lifec

About the opportunity As our Tax Manager - Germany , you will take full end-to-end ownership of all German tax topics while operating with a global mindset. Reporting directly to the Head of Tax, you will join a lean, agile team that prioritises fast decision-making, direct ownership, and continuous professional growth. In this role, you bridge the gap between core compliance and strategic business enablement. You won't just analyze tax codes - you will sit alongside Product, Legal, Finance, and Regulatory teams to evaluate tax implications, build operational systems, design robust controls, and launch innovative financial products. We handle a significant amount of our tax work in-house - supported by strong external partners giving you true end-to-end impact from local execution to cross-border advisory. Key Responsibilities Strategic Tax Advisory & Product Launch: Partner directly with Product, Business, and Legal teams to evaluate tax implications for new product launches, restructurings, and international expansion. Design scalable tax processes, workflows, and controls from scratch. Tax Audits & Authority Relations: Lead external tax audits, serve as the primary point of contact for German tax authorities, and manage relations with external tax advisors. Compliance & Filings: Oversee accurate, timely, and compliant tax filings across CIT, VAT, and Withholding Tax (WHT) in Germany. Stakeholder Enablement: Translate complex tax legislation into clear, pragmatic, and actionable advice for non-tax stakeholders across Product, Legal, Marketing and Accounting. Process Automation: Continuously identify tax efficiencies, drive automation, and refine internal tools (Workday as ERP). What You Bring to the Team Core Qualifications & Hard Skills: Qualified German Tax Advisor ( Steuerberater / in ): Official German tax advisor certification is mandatory . Experience: 5+ years of relevant tax experience within a leading tax consulting/accounting firm o

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Global Partner Marketing team drives growth by developing and scaling go-to-market programs with Stripe's most strategic channel, technology, and alliance partners. Working cross-functionally with Sales, Product, and GTM teams, the team builds the infrastructure, enablement, and co-marketing programs that extend Stripe's reach across the partner ecosystem. What you’ll do As the Online & Regional Events Program Manager, you will build the operating foundation behind Partner Marketing’s online and in-person event portfolio. You’ll turn priorities into repeatable programs, capacity and investment plans, and measurable business outcomes. Working closely with Marketing Operations, regional and global marketing teams, and agency partners, you’ll improve how events are selected, planned, delivered, and evaluated—helping the team scale its impact while making thoughtful trade-offs across resources, timing, and budget. Responsibilities Build and scale repeatable event motions across Partner Marketing’s online and in-person portfolio, including partner-led pre-sales and post-sales workshops, partner enablement programs, and co-sell events. Partner with Marketing Operations to use existing infrastructure and processes where possible, improving efficiency and consistency across programs. Own the measurement and analytical framework for partner events. Identify and quantify high-value opportunities, establish event selection criteria and

Analytical Engineering Manager The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call. As an Analytical Engineering Manager, you lead a team of Analytical Engineers who own the data foundations for the business: the Gold layer, canonical metrics, certified dashboards, and semantic layer that make Asana's most important numbers trustworthy, and that make AI-powered self-serve through Claude and Databricks Genie actually work. You sit at the intersection of Data Engineering, Analytics, and Data Science, and you are accountable for whether business stakeholders trust the data in your team's domains and can answer their own questions without routing through your team. This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and t he teams with which you partner . If you're interviewing for this role, your recruiter will shar e more about the in-office requirements . What you’ll achieve Lead, grow, and develop a team of Analytical Engineers: Own hiring, coaching, performance, and career growth, and set a high bar for data-model quality and stakeholder trust. Own the Gold layer and semantic-layer strategy across your team's domains (e.g. PLG, marketing, revenue, NPI/AWM): Your team is accountable for the curated data models, canonical metrics, dashboards, and Genie spaces the business depends on. Treat every recurring insight as a product with an owner, a cadence, and an SLA: Build a catalog of trusted, versioned data products instead of one-off rebuilds. Drive self-serve enablement: Prioritize the Gold tables, governed metric definitions, and metadata that make Claude + Databric

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma's largest enterprise customers, working closely with customer enablement, sales, and product teams to guide sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with a goal of reducing technical risk, accelerating adoption, and ensuring customers are set up for long-term success. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features Collaborate cross-functionally with sales, customer experience, and pro

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers in Korea. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Enterprise Account Executives and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts in Korea Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B t

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail