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Product Engagement Specialist Jobs

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Talkdesk
📍 Remote• Remote• $117K – $178K/yr
17 days ago

As a Senior Solution Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journey. Primary Responsibilities Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. Provide guidance and hands-on support to internal teams, external partners, and customers during the Implementation of Talkdesk CXA and CCaaS products, ensuring technical alignment and project success. Drive post-implementation success and customer adoption by providing strategic guidance, best practices, and actionable recommendations. Collaborate with internal teams (e.g., Product, Support) to address feature requests, resolve issues, and deliver updates that align with customer needs. Contribute to the ongoing development of CXA specific templates, playbooks, and best practices to streamline deployment and ensure consistent implementation quality. Act as a trusted advisor to stakeholders, building relationships with executives and providing long-term guidance on CXA strategy and success. Requirements: Bachelor's degree in a technical field or significant professional experience in a technical role 3+ years in Professional Services, Consulting, or IT/Software Development, with a focus on AI or automation solutions in a SaaS environment Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript. Demonstrated experience working with REST APIs, webhooks, and SDKs to build integrations between different software systems. Working knowledge around foundation models, RAG, LLM orchestration, and AI toolchains. A true consultative approach and ability to communicate technical concepts to people of all b

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Sentry
📍 San Francisco• Full-time• Remote• $150K – $240K/yr
18 days ago

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role Sentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience. Our AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline. You’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps. You’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers. You’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination. This role is based in San Francisco, with three days per week in the office. What You’ll Do AI Delivery Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan. Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release. Help teams assign

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. At Micron, we are transforming how the world uses information to enrich life. The High Bandwidth Memory (HBM) Design team develops industry-leading memory solutions that power Artificial Intelligence (AI), high-performance computing, graphics, and data center applications. Our team collaborates across Design, Verification, Physical Design, Product Engineering, and CAD organizations to deliver next-generation memory technologies. As an HBM Design Engineer Intern, you will work alongside experienced engineers on the design, development, and validation of advanced HBM products. This internship provides hands-on experience with semiconductor design methodologies, industry-standard EDA tools, and AI-assisted engineering workflows while contributing to real-world memory design projects in a collaborative global environment. Responsibilities Assist with HBM memory and logic design activities, including RTL development, circuit implementation, simulation, verification, and functional analysis. Develop and use scripting, automation, and AI-assisted workflows to improve design productivity, debug efficiency, and design-flow quality. Perform timing, power, and functional analysis of HBM subsystems and support design reviews, technical investigations, and root-cause analysis using AI-enabled engineering techniques where appropriate. Collaborate with Design Verification, Physical Design, CAD, and Product Engineering teams to support project execution and product development. Document technical work

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. For more than 45 years, Micron Technology has driven innovation through industry-leading memory and semiconductor solutions. The Design Engineering organization develops advanced silicon-to-systems technologies by bringing together global, diverse teams that foster collaboration, technical excellence, and continuous innovation. As a Design Engineer, you will contribute to the design, simulation, optimization, and validation of memory products across the full product lifecycle. This role partners closely with global design, verification, product engineering, test, process integration, assembly, and marketing teams to deliver high-quality, manufacturable solutions that optimize performance, reliability, cost, and time-to-market. Responsibilities Design, simulate, and optimize digital and analog memory circuits, including memory arrays, control logic, address decoding, datapaths, and internal test circuitry. Perform circuit analysis and debug using industry-standard tools such as SPICE and Verilog, evaluating power, performance, area, and reliability tradeoffs. Analyze layout parasitics, support design rule optimization, and translate device specifications into robust die-level circuit functionality across operating conditions. Support test chip planning, silicon validation, characterization, and lab correlation activities to ensure successful product development. Collaborate with multi-functional teams and leverage Artificial Intelligence and AI-Assisted technologies to identify design improvem

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Micron
📍 Boise• Full-time
18 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We're building memory technologies that power everything from AI to mobile devices. Our team works at the intersection of architecture, system analysis, and product innovation to improve energy efficiency and performance in next-generation DRAM solutions. If you enjoy solving complex technical challenges and influencing product direction through data-driven insights, you'll find exciting opportunities here. As a DRAM Power Engineer you will play a key role in shaping the power efficiency of future AI enabled memory products. You will analyze power behavior, develop models and methodologies, and influence architectural decisions that balance power, performance, and energy efficiency. This role offers broad exposure across engineering disciplines and the opportunity to work closely with teams throughout the product development lifecycle. Responsibilities: Perform AI assisted DRAM power analysis, including IDD characterization, workload-based modeling, and power breakdown analysis Develop and maintain power models, methodologies, and tools to evaluate DRAM architectures and power-performance tradeoffs Translate system and customer power requirements into recommendations that drive architectural and product decisions Define and support DRAM power targets throughout product development Partner with Design, Product Engineering, and System Architecture teams to identify and implement power improvemen

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18 days ago

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Select Major Accounts team is Samsara’s primary engine for enterprise growth, responsible for landing high-value, net-new logos across the UK & Ireland’s largest physical operations. In this role, you will lead multi-million-dollar, full-cycle sales processes from a cold start—executing a disciplined qualification playbook, building true C-suite champions, and closing strategic $1M+ ARR deals . This position is built for an elite, strategic Account Executive who thrives in complex, multi-stakeholder environments—equally comfortable navigating IT and lines of business to digitize industries traditionally reliant on legacy systems. Why Now? Samsara combines the agility of a high-growth startup, the market authority of a public company, and the momentum of a hyper-scale tech leader. Named a Best Place to Work for 3 consecutive years , we offer enterprise sellers a combination of unique differentiators: Proven Leadership & H

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OpenAI
📍 San Francisco• Full-time• $230K – $385K/yr
19 days ago

About the Team Enterprise Controls & Console is part of Enterprise Engineering. We build the permissions, governance, and administration capabilities that help organizations use and deploy ChatGPT, Codex, and OpenAI products with confidence. We give administrators granular controls over access and security, helping ensure that people and agents operate within the boundaries their organizations define. Our work combines complex backend platform engineering with enterprise product needs and touches every major product and model launch. We build scalable, reusable services and intuitive administration experiences, and provide a shared controls foundation that enables internal teams to introduce new capabilities safely. About the Role We are looking for an experienced backend software engineer to help shape and build the systems behind enterprise access, governance, and sharing. You will bring deep backend expertise and strong product judgment to problems that span multiple OpenAI products, including how people and agents share access and work together. You will lead technical design and delivery, translate ambiguous enterprise needs into clear system behavior, and remain hands-on from implementation through production operation. This role is based in San Francisco. In this role, you will: Design and build backend services for permissions, authorization, and governance across ChatGPT, Codex, and OpenAI APIs. Develop sharing capabilities between people and agents, with clear access rules and enterprise controls that are understandable to administrators and users. Build reusable services and APIs that support workspace administration and console experiences as OpenAI products evolve. Lead architecture and delivery for complex initiatives, aligning product and engineering partners on requirements, tradeoffs, and rollout plans. Translate enterprise needs into clear configuration, predictable permission behavior, and maintainable systems that other product teams can buil

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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro: As a Client Partner for Pinterest’s Auto and QSR book of business, you will be a strategic growth partner to some of the most influential advertisers in these categories. You will build trusted relationships with senior client and agency stakeholders, develop a deep understanding of their business priorities, and translate those priorities into full-funnel media strategies that drive measurable results. This is an opportunity to help build a high-growth business at Pinterest. You will own a portfolio of clients, identifying opportunities to expand Pinterest’s role in their media mix, increase investment, and create long-term, sustainable partnerships. Combining strong commercial acumen, digital advertising expertise, and a consultative approach, you will help Auto and QSR brands connect with people as they discover, plan, and take action

Customer Success Architect (CSA) team provides technical expertise for the post-sales customer experience. Customer Success Architects are responsible for making sure that our customers are meeting their objectives. They are a vital component of our company’s success, working with customers, partners, and product teams to deliver success for our valued customers. CSA supports multiple post-sales roles including GTM, Support, & Product. What You Will Be Doing Sigma champion and product expert, customers will look to you for advice and expertise Advisor to our customers on technical best practices including Sigma best practices and patterns Performance and tuning Security including SSO, team organization, and row-level security Embedded and API access Related data products like CDW, ETL, and catalog tools Capture product feedback from customers and engage with the product team to improve our product roadmap Identify new use cases to grow accounts and find areas where Sigma can provide the most value to ensure renewals Cultivate customer references for the marketing team Design and develop software solutions for Business Intelligence and analytics products while providing technical expertise for post-sales customer success. Working directly with customers to understand business and technical requirements and implementing tailored analytics solutions in customer environments; advising customers on best practices for implementation, performance, security, embedded analytics, and API access; collaborating with Product Managers and Engineering teams to deliver and improve customer solutions; Documenting software and technical implementations; monitoring deployed solutions and troubleshooting complex technical issues; and learning product capabilities, release processes, and maintenance procedures to ensure successful customer outcomes. Qualifications We Need Minimum 10 years of business intelligence experien

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OpenAI
📍 Singapore• Full-time• Remote
19 days ago

About the Team The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working. We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention. About the Role We are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in APAC and globally. This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality. This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and scale BPO operating models, governance structures, and performance frameworks for Ads Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality Lead business reviews and executive governance forums with BPO partners and internal stakeholders Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early Improve sales quality through p

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OpenAI
📍 San Francisco• Full-time• Remote• $239K – $239K/yr
19 days ago

About the Team The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working. We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention. About the Role We are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in North America and globally. This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality. This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale. In this role, you will: Build and scale BPO operating models, governance structures, and performance frameworks for Ads Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality Lead business reviews and executive governance forums with BPO partners and internal stakeholders Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis Partner with Sales, Revenue Operations, Product, Enablement, Fina

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Baseten
📍 New York• Full-time• Remote• $160K – $200K/yr
19 days ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for an experienced recruiter to help us scale our marketing org. You'll work closely with hiring managers and marketing leadership to build out the team across every function, from product marketing and demand gen to content, brand, and events. You'll own ambitious hiring goals and get deep on our product and the AI infrastructure space, so you can speak credibly to candidates about what we build and why it matters. RESPONSIBILITIES Full-cycle recruiting: Own Marketing's hiring goals and process, from role kickoff through offer acceptance Sourcing: Work with hiring managers to define what "excellent" looks like for each role, then build pipelines through targeted sourcing and creative outreach Candidate experience: Partner closely with recruiting coordination on delivering an exceptional candidate experience, from first reach out to offer close Process improvement: Refine and scale our recruiting process to move faster while keeping a high bar REQUIREMENTS 3+ years of full-cycle recruiting experience, ideally at a fast-growing startup with big headcount goals Experience hiring across marketing functions (e.g. product marketing, demand gen, growth, content, brand, events) Experience recruiting for a technical product, ideally developer tools, infrastructure, or AI Ownership mindset: you take responsibility for a team's hiring goals and fix what's slowing you down Strong organization, with the abilit

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Snorkel AI
📍 New York• Hybrid• $225K – $280K/yr
19 days ago

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team Snorkel's Marketing team shapes how the AI industry understands frontier data development. We're a team spanning brand, content, communications, product marketing, growth, community, and events, and we work directly with our founders and research team to turn original research into market-defining stories. Brand sits at the center of that work: it's how a data research lab earns attention from frontier labs, Fortune 500 enterprises, top researchers, and the domain experts who contribute to our work. About the Role We're hiring a Principal Brand Designer to own the evolution of Snorkel's brand identity. Snorkel has changed faster than its brand has. You'll close that gap: defining where the visual identity goes next, building the system that carries it, and making sure every surface, from the website to a NeurIPS booth to a benchmark leaderboard, looks like it came from the most rigorous lab in AI. This is a senior individual-contributor role with real leverage and autonomy. You'll be hands-on in the work, and you'll also manage our design agency and a bench of freelance contractors, setting direction, reviewing work, and holding a high bar across everything they ship. This role reports to the CMO. Responsibilities Own the brand identity. Lead the next evolution of Snorkel's visual identity, including logo system, typography, color, illustration, iconography, data visualization, motion, and photography direction. Build and govern the brand

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Natera
📍 Us Remote• Remote• $146.1K – $182.6K/yr
19 days ago

POSITION SUMMARY Title: Regulatory Advisor - FDA Pharma & IVDR Natera is a clinical genetic testing company specializing in non-invasive, cell-free DNA (cfDNA) and liquid biopsy testing . The Regulatory Advisor plays a key role in developing and driving regulatory strategy on behalf of the regulatory affairs (RA) team, specifically focusing on FDA Pharma and IVDR initiatives. At Natera, we remember there is a person behind every sample . This role combines strong technical knowledge and an understanding of regulatory requirements (US FDA, CAP/CLIA/NYS, EU, or Japan) to support the approval and registration of products that proactively inform disease management . You will represent the RA team to internal and external stakeholders through written and verbal communication. This role maintains product registrations, change assessments, post-market surveillance reports, and records of communication with regulatory authorities. You will support the overall effectiveness of the RA team through contributions to staff development, process improvements, and maintaining a deep understanding of current regulatory requirements in the evolving diagnostics landscape. PRIMARY RESPONSIBILITIES Represent the regulatory function on designated cross-functional teams. Conduct business interactions with customers and regulatory authorities regarding regulatory pathways, performance claims, supporting data, and labeling in the context of submissions or registrations. Build and execute bold, practical regulatory strategies for complex regulatory affairs programs, with a heavy emphasis on FDA Pharma, IVDR, and In Vitro Diagnostic (IVD) systems. Advocate for the least burdensome approaches to product clearance and approval while strictly interpreting and adhering to regulatory requirements. Coordinate and prepare regulatory submissions with minimal supervision, including EU/IVD/IVDR Technical Documentation, classification requests, pre-submissions, 510(k) premarket notifications,

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19 days ago

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Digital & Scaled CS Program Manager, you will be a hands-on, technically adept owner of the build and execution layer of our Digital and Scaled CS program. Sitting at the intersection of Customer Success, Sales, Revenue Operations, Marketing, and Product Engineering, you will be the driving force behind turning digital CS strategy into working programs, maintained playbooks, enabled teams, and well-run vendor partnerships. Day to day, you will design and refine customer journeys, manage vendor relationships, and ensure every active program reflects both lifecycle best practices and real-world account reality. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requireme nts. What you’ll achieve Digital Program Execution: Design, build, and refine campaigns and journey orchestrations in tools like Iterable, Outreach, Pocus, and Trig. Define lifecycle stages, trigger logic, and intervention sequencing while building and validating audiences in the CDP to ensure sound data quality before launch. Program Governance & Quality: Maintain program governance through weekly checks, reviewing active journeys, flagging anomalies, and ensur

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