Product Engagement Specialist Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Information Security team is growing and looking for a Strategic Program Manager to drive strategic initiatives and engagement across the organization. This is a fast-moving role that will help build and mature security practices and partnerships across the organization, working closely with GRC, Security Operations, Security Engineering, Internal Audit, Legal, People, Product, Sales, and business teams as a trusted security partner. You will work closely with security leadership to design programs, manage portfolios, and drive results that scale with our growing business. If you thrive on taking initiative, finding clarity in ambiguity, and driving impactful programs and relationships, we'd love to hear from you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead strategic security programs from planning through execution, coordinating priorities, dependencies, risks, and accountability across security and business teams Partner with teams across Figma to identify and address security risks, align stakeholders, and translate security priorities into practical guidance and action plans Define and track security program metrics, OKRs, risk registers, and reporting that give leadership visibility into program health, priorities, and risk posture Identify and coordinate the remediation of security gaps by partnering with control owners, security specialists, and business stakeholders to drive issues to reso

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Senior Account Executive, UK Government who will play a critical role in building and scaling Figma’s presence within Government organisations. This is a specialist position focused on developing a new and strategic segment, requiring a highly experienced seller with deep domain expertise, strong executive relationships, and the ability to operate in an early-stage market. This role currently sits within the Enterprise segment and represents a unique opportunity to establish and grow Figma’s Government business from an early foundation. What you’ll do at Figma: Own and build Figma’s Government (Public Sector) pipeline and book of business, focused on establishing initial traction and long-term growth Create and execute a GTM strategy for Government accounts, identifying priority agencies and opportunities Build and nurture relationships with senior stakeholders and decision-makers across Government organisations Apply discovery-led, value-based selling to align Figma’s platform with complex public sector needs and procurement processes Develop and execute strategic account plans, driving multi-threaded engagement across departments and functions Navigate long, complex sales cycles, including compliance, procurement, and regulatory considerations Partner closely with cross-functional teams to position Figma effectively, drive deal progression and ensure successful adoption and expansion Lay the foundation for a scalable Government business, contributing to future team b

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Global Sourcing Manager – Rack & Mechanicals to lead sourcing strategy and supplier engagement for rack infrastructure and mechanical hardware components supporting Graphcore’s AI infrastructure platforms. This role partners closely with engineering, supply chain, and finance teams to secure best-in-class capacity, cost, and delivery performance for critical hardware technologies. The successful candidate will translate technical product roadmaps into sourcing strategies, negotiate complex commercial agreements, and ensure resilient supply chains supporting global infrastructure deployment. The Team The Global Sourcing Management (GSM) team defines and executes supplier strategies across Graphcore’s hardware and infrastructure ecosystem. The team works closely with engineering and supply chain functions to identify, develop, and manage suppliers that support Graphcore’s product roadmap and operational scale. Responsibilities and Duties Own strategic sourcing activities for rack and mechanical hardware components. Develop and execute multi-year commodity strategies aligned with engineering roadm

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and process improvements Build reporting frameworks and communicate p

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and process improvements Build reporting frameworks and communicate p

About the Team OpenAI’s Legal team supports OpenAI’s mission by addressing complex legal issues arising from the development and deployment of AI. The team brings together expertise in commercial, corporate, employment, privacy, intellectual property, regulatory, tax and litigation matters, and works closely with teams across the company. About the Role We’re seeking an experienced, hands-on lawyer to serve as our country lawyer for France, providing broad legal support for our local office with a primary focus on regulatory and policy legal matters affecting OpenAI’s products, operations and business. You will advise on French and EU regulatory developments, develop practical legal positions and recommendations, and support OpenAI’s engagement with French regulators and policymakers. Working closely with EMEA and global legal colleagues, as well as policy and regulatory affairs teams, you will take ownership of assigned French matters, translate complex legal questions into actionable advice and help ensure that our approach in France is consistent with OpenAI’s wider legal positions. Alongside your primary focus, you will also provide broader French country legal support, coordinating with specialist teams on local business and operational matters. We’re looking for someone who can take responsibility for matters, give practical advice, manage competing priorities and bring cross-functional work to a decision. You will work closely with EMEA and global legal colleagues, GA and Policy leaders, applying established specialist guidance, approval processes and escalation routes. In this role, you will: Advise on regulatory developments and their business implications. Assess existing and emerging French and EU laws, enforcement developments and policy proposals affecting OpenAI. Develop legal positions and practical recommendations, working with GA, Policy, Regulatory, Product, Privacy and other legal teams to translate requirements into action. Serve as a trusted leg

TERRITORY: Dallas West to Forth Worth East We are looking for a high-energy, adaptable, and results-driven Account Sales Representative (ASR) to join our Women’s Health sales team in the Dallas West territory! In this role, you will drive market adoption and business growth by supporting direct sales to OB/GYNs and Maternal-Fetal Medicine (MFM) specialists. The Dallas West territory is a fast-paced environment with high growth potential. You will work in lockstep with a fast-paced Clinical Field Specialist (CFS) partner. The ideal candidate isn't just a support player—they are a quick learner, a proactive go-getter, and a "sales chameleon" who can build immediate trust, match their CFS’s rapid pace, and help grow the territory. Primary Responsibilities Drive Growth in current sending accounts: Work directly with your assigned CFS to execute strategic territory plans, target growth in current sending accounts and maintain them. Partner at Pace: Work in seamless alignment with a high-speed CFS partner. Match their urgency, learn on the fly, and absorb administrative and customer support tasks so the team can close business faster. Adaptable Customer Engagement: Act as a true account chameleon—effortlessly tailoring your communication style, clinical knowledge, and interpersonal approach to connect with everyone from head physicians and practice managers to medical assistance and other staff. Account Logistics & Support: Assess the needs of medical professionals and staff members with a relentless focus on customer support, sample/logistics coordination, and rapid problem-solving. Maintain & Protect Existing Business: Ensure existing accounts receive white-glove service to maintain high retention rates while introducing currently marketed products and supporting new product launches. Cross-Functional Communication: Work closely with internal

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Engineer on our Enterprise team, your role is to guide some of the UK's largest businesses to the frontier of AI and help them deploy Claude into their operations, their products, and their ways of working. You will become the go-to Claude Platform specialist and trusted technical advisor for your customers, advising their engineering teams on architecture, agent design, and evaluation, and working with the C-level and senior executives who sponsor these programmes to show the business value Claude can create and help them reach a confident decision to build on Claude. Enterprise deals are different. Procurement cycles are longer, more stakeholders are involved, and success depends on being able to connect the technical work to the outcomes the boardroom cares about. You will be as comfortable advising an engineering team on evaluation and architecture as you are presenting a value case to a CIO or CTO, and you will carry the technical thread across every stage of a multi-quarter engagement. You will partner closely with Enterprise Account Executives and Applied AI Architects to take each customer from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude. Once they have decided, you set their systems integration partner up to deliver, agreeing the target architecture and what good looks like, and you stay close as the customer's technical advisor on Claude throughout deployment, while the partner does the build. Working alongside Anthropic's Product and Engineering teams, you will use your knowledge of the Claude Platform to advise on evalu

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care - Premium Experience & CLEAR1 is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting Concierge, VIP, and CLEAR1 members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and CLEAR1 channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and proc

Position Overview The Design Center Coordinator is the cornerstone of the Design Center experience, serving as the primary point of contact for clients from the moment they arrive through successful handoff and post-visit follow-up. This role blends hospitality, sales instinct, deep product and industry knowledge, and operational precision to ensure a seamless, high-touch client journey. They are the operational linchpin between project managers, stakeholder and team members. They drive productivity, structure and momentum. The Coordinator supports sales execution by guiding clients through their visit, coordinating with consultants and product experts, capturing and managing accurate information, and ensuring disciplined follow-up. This role acts as the client’s advocate, the team’s connector, and the owner of front-end experience quality. This role requires a minimum of 7 years of experience in the building industry and/or consultative sales environment, with demonstrated ability to manage complex projects, guide high expectation clients, and support sales teams with confidence and credibility. Client Experience & Ownership Serve as the primary point of contact for assigned clients during initial engagement and early project stages Welcome, qualify, and establish rapport with clients upon arrival, understanding project scope and desired outcomes Facilitate introductions and smooth transitions to appropriate Category Consultants or Product Specialists Maintain continuity for returning clients and builder or trade accounts Set clear expectations regarding next steps, timelines, and points of contact Ensure a professional, responsive, and consistent client experience aligned with brand standards Lead, Information & CRM Discipline &nb

Position Overview The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70–90 customer accounts within the Small Business segment, defined as customers with $0–$100M in annual revenue. As the primary commercial point of contact for their assigned portfolio, the Small Business Account Manager partners closely with implementation, customer support, and specialist teams to drive customer adoption, maximize value, reduce churn, and identify opportunities for expansion. The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at balancing relationship management with revenue growth. Key Responsibilities Manage a portfolio of approximately 70–90 Small Business customer accounts. Own the end-to-end renewal process, including renewal planning, forecasting, customer engagement, negotiation, and contract execution. Drive Net Dollar Retention (NDR) by identifying and executing cross-sell and upsell opportunities within the existing customer base. Build trusted relationships with key customer stakeholders to understand business objectives, product usage, risks, and growth opportunities. Partner with implementation, customer support, and subject matter experts to deliver a seamless customer experience throughout the customer lifecycle. Monitor account health, proactively identify churn risks, and develop action plans to improve customer outcomes and retention. Conduct regular business reviews focused on customer value, adoption, renewal readiness, and expansion opportunities. Maintain accurate account, pipeline, renewal, and forecast data within CRM systems. Collaborate cross-functionally to remove customer blockers and ensure timely resolution of issues. Meet or exceed renewal, retention, cross-sell, upsell, and revenue

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. As a Strategic Account Executive, Education, at ezCater, you will be essential in driving revenue and fostering strong client relationships within your assigned book of 40 to 60 prioritized accounts, specific to the Education Vertical. Your role will involve creating and executing detailed account development plans aimed at acquiring new orderers, locations, and encouraging product adoption while retaining and maximizing existing spend. You will manage account relationships end-to-end, ensuring full utilization of ezCater’s solutions by leveraging product specialists when needed. Your ability to identify new sales opportunities within your book of business, both through self-prospecting and handling inbound leads, will be key in meeting sales targets. Through strategic account engagement, you will help customers implement solutions tailored to industry-specific procurement challenges. What You'll Do: Build and execute an Account Plan with the goal of acquiring net new orderers, locations, and product adoption, either in new or existing account relationships. Own Account relationships from end to end, ultimately driving for full adoption and utilization of ezCater solutions. Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance. Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement/food for work ch

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Sourcing Manager – AI Infrastructure to lead strategic sourcing activities across key infrastructure technologies supporting Graphcore’s AI compute platforms. Reporting into the Global Sourcing Management team, this role will partner closely with Engineering, Product, Operations, Manufacturing, and Supply Chain teams to develop sourcing strategies, manage supplier relationships, negotiate commercial agreements, and ensure resilient supply for critical infrastructure components. The successful candidate will combine strong commercial acumen with a solid understanding of AI infrastructure technologies, enabling effective engagement with suppliers and technical stakeholders while balancing cost, quality, delivery, scalability, and risk objectives. This role draws upon leading practices from AI infrastructure sourcing environments while aligning with Graphcore’s strategic sourcing model. The Team The Global Sourcing Management (GSM) team defines and executes supplier strategies across Graphcore’s hardware and infrastructure ecosystem. The team works closely with Engineering, Product Management, Operati

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Iberia Sales team is responsible for expanding Stripe’s footprint across Spain and Portugal. We focus on both winning net-new logo accounts and driving strategic growth within high-potential existing customers. We move with urgency, operate with focus, and pride ourselves on delivering strong commercial results through disciplined outbound execution, strategic account management, and high-quality customer engagement. What you'll do As an Account Executive for Iberia , you will drive revenue expansion across the Spanish and Portuguese markets. Whether acquiring net-new logos or driving deep adoption and cross-sell strategies within key existing accounts, you will act as a trusted advisor to senior business leadership. You'll execute long-term sales strategies, engage internal and external stakeholders, align on technical and business requirements, build value in competitive situations, and lead commercial negotiations to close. Responsibilities Drive commercial revenue growth across Spain and Portugal by winning new accounts, expanding current partnerships, or both. Own the full sales cycle—from prospecting and pipeline generation to account planning, upselling, and closing complex transactions. Partner closely with cross-functional teams, including SDRs, Product Sales specialists, Solutions Engineering, Account Management, Risk, and Legal. Develop and execute strategic account plans to increase product adoption and unlock new revenue str

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute! It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Global Sourcing Director to lead supply and demand planning across Graphcore’s global operations. This role will sit at the intersection of Finance, Sales, Marketing, Engineering, and Operations to translate market demand into actionable supply chain strategies. You will drive forecasting, sourcing, inventory optimization, and operational scalability to support the rapid growth of next-generation AI infrastructure platforms. The Team The Supply Chain and Operations team is responsible for enabling Graphcore’s global product delivery and operational excellence. The team collaborates cross-functionally to manage sourcing, forecasting, inventory, and supplier engagement to ensure reliable execution across the business. Responsibilities and Duties Develop and execute end-to-end demand and supply plans across global product lines and inventory channels. Own the Sales & Operations Planning (S&OP) process and align supply plans with financial and business objectives. Collaborate with Finance, Sales, Marketing, and Engineering teams to support operational and product planning. Identify supply risks