The AI organization at Asana builds the platform and products that bring AI into how the world's teams work. That includes AI Teammates that take on work alongside people, the orchestration layer that lets agents plan and act across the Work Graph, and the AI platform that every AI feature at Asana runs on. The platform covers model access, retrieval, context, evaluation, and production quality. We are looking for a Senior Staff Software Engineer to set technical direction across this organization. You will lead the hardest cross-team problems in AI at Asana, make architectural calls that hold up as models and the industry shift underneath us, and help senior leadership shape where AI takes the product next. The scope spans multiple engineering teams across San Francisco, New York, Vancouver, and Warsaw. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define the technical vision and architecture for Asana's AI Org that includes AI platform, Agent systems and Studio in partnership with engineering and product leadership Partner with Product, Design, Data Science, Security, and Legal to take ambitious AI products from prototype to reliable, trusted enterprise features Lead strategic initiatives that span multiple teams, such as agent runtime and orchestration, context and memory for agents grounded in the Work Graph, and reliable, cost-efficient LLM inference at enterprise scale Set the bar for how Asana measures AI quality, including offline and online evaluation, production monitoring, and the feedback loops that turn real usage into better agents Make and guide high-stakes technical d
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This is a high-impact strategic role that serves as the voice of MongoDB's most important customers at the executive level. The Customer Advocate, Core Products will act as a trusted advisor to the Chief Product Officer, driving cross-functional alignment to ensure that customer feedback, escalations, and long-term success are deeply embedded in MongoDB's core product strategy. This role is critical to bridging the gap between our customers' most pressing challenges and the product roadmap. You will partner with product leadership, engineering, sales, and customer success to identify patterns in customer experience, surface strategic opportunities, and ensure MongoDB's core products continuously evolve to meet the needs of our highest-value customers and partners. You will operate with visibility and influence at the highest levels of the organization, serving as a strategic partner who elevates the customer's voice in executive decision-making and product development priorities. This role can be based out of any MongoDB U.S. office or remotely within the United States Role Responsibilities Serve as the primary strategic liaison between MongoDB's core product organization and its most important customers, ensuring their needs are heard, prioritized, acted upon, and ultimately addressed. Develop and execute a forward-looking customer advocacy strategy in collaboration with the CPO and senior product leadership Build and maintain deep relationships with executive stakeholders at strategic customer accounts, acting as their trusted partner and escalation point for core product concerns Drive an effective, structured process for customer engagement — from initial qualification and discovery through executive narrative development, action tracking, and closed-loop follow-up Partner closely with Product, Engineering, Sales, and Customer Success to surface high-signal customer feedback and translate it into actionable product insights and roadmap influence Lead preparation
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We are looking for a technically-capable product leader to head up AI Design at Fin. Fin is the #1 AI agent for customer service — a full-stack, vertically integrated AI system powered by our own in-house models, Apex, designed specifically for customer experiences. The role is to lead the Design function within our AI Group, where our custom models and core Fin functionality are developed. You will be managing our AI Designers (currently 3 Staff/Principal level AI Designers). You will work directly with AI Engineers and Scientists in our AI Group , and Product Designers and teams in our R&D group. We believe that leading AI Design is a new type of product leadership role that combines technical, product, and leadership qualities. This includes shaping how the Fin AI models and harness behave — how they reason, respond, and improve over time. The experience is defined as much by model behavior, evals, and iteration loops as it is by UI. We’re looking for someone to lead in that world.
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is on a mission to improve the comprehensiveness and shoppability of ads on our platform. We’re accomplishing this by expanding our advertising demand sources through partnerships with third-party ad platforms and working closely with Agencies and media companies who manage performance marketing budgets. As a Senior Manager, Programmatic Sales, you will be instrumental in shaping the sales strategy for our programmatic ad products. This includes building and leading a team focused on increasing adoption and achieving sustained revenue growth. You will collaborate closely with product marketing and product leadership to implement sales strategies, gather customer feedback, and influence our product roadmap to ensure future investment in our solutions. What you’ll do: Build and deepen relationships with client executives, programma
Coder is looking for an experienced Senior Technical Program Manager to lead and shape our most complex, high-stakes engineering programs. You'll operate with a high degree of autonomy, setting the standard for program execution across the organization and acting as a trusted partner to senior engineering and product leadership. The role sits at the intersection of strategy and execution: you'll own the definition, cross-functional planning, and delivery of initiatives that span multiple teams and systems, and give leadership the visibility they need to steer. What you'll do here Own engineering programs end to end, from definition through delivery and iteration, across teams that don't report to one another Own scope, milestones, timelines, dependencies, and risk, driving trade-offs to a written decision and holding accountability for delivery Work hands-on with engineers and product managers, close enough to the work to influence architectural and interface decisions Serve as the central coordination point across engineering, product, design, security, and go-to-market Run the operating cadence and deliver crisp updates on program health, risks, and trade-offs to technical, executive, and customer stakeholders Improve engineering productivity through better tooling and light-weight process, including AI-native tooling and our own product What we're looking for 7+ years in technical program management, including complex multi-team programs where no single team owned the whole outcome Deep technical intuition—you can read a design doc, ask the question that exposes the unstated assumption, and argue sequencing with a staff engineer A track record of delivering at scale, including ownership of a dated external commitment such as a GA, a launch, or a regulated enterprise deadline Strong organizational influence; you set the agenda with minimal oversight and move teams that don't report to you, without being slowed down by ambiguity or competing priorities Excellent ve
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Sr Staff Solutions Architect (Design Partner Program) The Challenge We're looking for a Solutions Architect to join our R&D Customer Engineering organisation and partner with strategic Design Partner customers. This is a highly customer-facing role that sits at the intersection of solution architecture, product strategy, and enterprise governance. You will work directly with customers to understand their business challenges, technical requirements, regulatory considerations, and strategic objectives. Acting as the bridge between customers, Product Management, Engineering, and Executive Leadership, you will help shape product direction, influence roadmap investments, and design scalable solutions that deliver measurable customer outcomes. Success in this role means helping customers operationalise trust, governance, privacy, risk management, consent, and responsible data use while accelerating adoption, improving implementation outcomes, and driving long-term platform value. Your Mission Partner directly with enterprise customers to understand business objectives, technical requirements, operational challenges, and
Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Sr Staff Solutions Architect (Design Partner Program) The Challenge We're looking for a Solutions Architect to join our R&D Customer Engineering organisation and partner with strategic Design Partner customers. This is a highly customer-facing role that sits at the intersection of solution architecture, product strategy, and enterprise governance. You will work directly with customers to understand their business challenges, technical requirements, regulatory considerations, and strategic objectives. Acting as the bridge between customers, Product Management, Engineering, and Executive Leadership, you will help shape product direction, influence roadmap investments, and design scalable solutions that deliver measurable customer outcomes. Success in this role means helping customers operationalise trust, governance, privacy, risk management, consent, and responsible data use while accelerating adoption, improving implementation outcomes, and driving long-term platform value. Your Mission Partner directly with enterprise customers to understand business objectives, technical requirements, operational challenges, and
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a Global Head of Professional Services to build and lead Vercel's professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap. This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week required in office. What You Will Do: Build, lead, and develop the global Professional Services team, including hiring standards, training, career development, and compensation. Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support. Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization. Establish the commercial model for professional services, i
About the Role OpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketplace. You will partner closely with Ads Sales leadership and Ads Product leadership—along with Marketing Science and product and sales teams—to diagnose advertiser performance, define benchmarks, identify growth opportunities, and turn advertiser feedback into product priorities. Your work will shape demand strategy, improve advertiser outcomes, and help OpenAI build for its most valuable advertisers. What You'll Do Demand Health & Measurement Define the North Star metrics, diagnostic framework, and measurement strategy for demand health across the ads system. Build the operating view of demand across spend, active advertisers, retention, budget utilization, delivery, concentration, and mix; identify emerging risks and opportunities. Diagnose changes in demand through cohort analysis, decomposition, experimentation, and causal methods, translating findings into clear actions for Sales and Product leadership. Advertiser Performance & Benchmarks Own the end-to-end view of advertiser outcomes—including delivery, ROAS, conversion performance, retention, and budget efficiency—for individual advertisers and key cohorts. Establish actionable benchmarks by objective, vertical, advertiser size, geography, maturity, and product adoption, with statistically sound peer comparisons. Develop early-warning signals and opportunity scoring that help sales teams surface under-delivery, performance risk, and advertiser growth potential. Set standards for metric definitions, data quality, and interpretation so leaders can separate real marketplace changes from seasonality, selection effects, and measurement artifacts. Insights, Adoption & Advertiser Feedback Partner with Marketing Science, Sales, and Product to translate analysis into credible advertiser-fac
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Marketing Technologies Director The Marketing Technologies Director, leads PlayStation's global marketing technology organization across engineering, product management, UX, measurement and experimentation, audience activation, and marketing data. This leader owns the technology vision, architecture, product strategy, and roadmap for platforms used by marketers worldwide to reach hundreds of millions of players. The role is accountable for building secure, scalable, AI-enabled capabilities that improve marketing effectiveness, speed, and customer experience. We are seeking a technology leader with direct software or data engineering experience building marketing technology products and platforms. The successful candidate can lead engineers and technical product teams, make architecture and build-versus-buy decisions, and translate marketing needs into durable systems. Experience limited to administering vendors or managing a marketing technology stack without direct engineering experience does not meet the requirements of this role. Key Responsibilities Technology Engineering and Product Leadership Lead multidisciplinary teams responsible for marketing technology engineering, product management, and UX, with clear goals, operating rhythms, and accountability for d
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Marketing Technologies Director The Marketing Technologies Director, leads PlayStation's global marketing technology organization across engineering, product management, UX, measurement and experimentation, audience activation, and marketing data. This leader owns the technology vision, architecture, product strategy, and roadmap for platforms used by marketers worldwide to reach hundreds of millions of players. The role is accountable for building secure, scalable, AI-enabled capabilities that improve marketing effectiveness, speed, and customer experience. We are seeking a technology leader with direct software or data engineering experience building marketing technology products and platforms. The successful candidate can lead engineers and technical product teams, make architecture and build-versus-buy decisions, and translate marketing needs into durable systems. Experience limited to administering vendors or managing a marketing technology stack without direct engineering experience does not meet the requirements of this role. Key Responsibilities Technology Engineering and Product Leadership Lead multidisciplinary teams responsible for marketing technology engineering, product management, and UX, with clear goals, operating rhythms, and accountability for d
About the Role Chime is looking for Senior Staff and Staff Engineers to lead our high impact member Trust and Safety group. This is an exciting opportunity to lead the vision for one of Chime’s foundational pillars. The Trust and Safety organization is tasked with fueling sustainable growth, protecting our members, and reducing fraud losses and operational costs. You will provide technical and architectural guidance to multiple teams crafting industry defining solutions. These teams are responsible for providing scalable, extensible frameworks to create smooth and streamlined risk experiences across every checkpoint of a member’s experience at Chime. You will work function-wide across Chime’s engineering and cross-functional teams to deliver Trust and Safety’s vision. In this role, you can expect to Work with engineering and product leadership to build cross-functional vision Design and evolve new and existing capabilities Deliver secure, reliable, and high-performance infrastructure and APIs Identify and help resolve bottlenecks in our software development process and infrastructure Write and guide engineers to produce elegant, scalable code, with an owner's mindset Serve as a mentor, leading others in designing elegant code and architecture that scales to meet Chime's growing needs As needed, play the role of Team Lead during the course of a project Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals Contribute to the organization-level discovery, vetting and decision-making on critical architecture and technology, bringing your domain expertise into larger conversations To thrive in this role, you have 12+ years of experience in software engineering Previously built and evolved high-scale back-end solutions Passion and previous experience in building end to end member facing features and systems Strong competency in distributed systems, scalable and extensible platforms high avai
We are fueled by a moral imperative to advance mankind, and it all begins with our people, our product, and our purpose. Passion isn’t something we turn on and off; it’s woven into everything we do. If you thrive in high-challenge environments, are inspired by exceptional teammates, and are driven to grow beyond what you thought possible, MX is where you belong. Come build the future with us. Join an award-winning company that isn’t just shaping the financial industry, but transforming it in ways that create meaningful, lasting impact for millions of people. Job Summary We are looking for a strong program leader and strategic operator who can autonomously execute complex enterprise initiatives in a dynamic, fast-paced environment. You will wear multiple hats (Technical Program Manager, Agile Coach, Process Designer, Storyteller, and Systems Thinker) to drive critical Financial Product initiatives at MX while partnering with engineering and product leadership to align on high-impact outcomes and scalable architectures. From day one, you will influence both product strategy and technical execution to help us build and improve our platform while scaling the organization itself. You will bring expertise in best-in-class frameworks for work intake, prioritization, SDLC optimization, team management, and decision-making, along with the ability to navigate technical trade-offs, increase developer velocity, and create clarity across ambiguous problems. If you are a creative problem-solver with a passion for optimizing processes, scaling businesses through analytical and general management skills, and building through sane, compassionate collaboration, this role is for you. Responsibilities Program Leadership & Delivery: Communicate goals, roles, and outcomes; drive delivery on time, within scope, and on budget. Own performance, scalability, and reliability targets for releases. Manage multiple simultaneous initiatives with time-sensitive constraints. Demonstrate financi
ABOUT THE JOB We are looking for a highly organised and motivated Project/ Program Manager Intern to join our dynamic team. As an intern, you'll assist in managing our On Prem/Saas product delivery. You will assist in the planning, managing, and execution of several technical programs and initiatives each year for our Engineering Organisation across our Product portfolio. You will get an first-hand experience in driving the improvement of our processes throughout the development, validation and deployment lifecycle. You will be collaborating with stakeholders and understanding the components of delivering large features/ initiatives and their associated technical complexities. This role will provide you the opportunity to learn how to navigate complex situations while evaluating risks and aligning with business priorities. You will learn to manage tasks while working in a fast-paced environment and developing your technical expertise. Your responsibilities will include assisting in driving metrics improvement, learning to communicate the current status, and helping in delivering features to market. Responsibilities include: Planning & Execution: - Assist in defining program scope, goals, milestones & success metrics - Develop & maintain project plans, schedules & documentation - Track project progress and communicate updates to stakeholders - Create dashboards or reports to track progress, KPIs Coordination and Communication: - Collaborate with Engineering and Product Leadership and functions such as Engineering, Product Management, Customer Support etc. to prioritize, plan, and deliver new features and products to the market. - Assisting in the communication of schedules, status, and issues to stakeholders. - Assist in running effective and efficient meetings that accomplish goals in a timely manner. Risk Management: - Identifying potential risks and assisting in the development of mitigation plans. - Col
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Customer Experience Engineering team at Robinhood sits at the intersection of cutting-edge AI and real human impact. We build the systems that power how millions of customers get support — from intelligent chatbot deflection and ticketing tools to a first-of-its-kind private wealth product called Concierge, designed for high-net-worth customers. Our team of engineers spans iOS, Android, web, backend, and LLM/AI specializations, working closely with dedicated product managers and data scientists to ship products that set a new bar in the fintech space. We move fast, we iterate, and we take quality seriously. As the Senior Engineering Manager for Agent Experience, you'll own the engineering execution of one of Robinhood's most ambitious and high-visibility zero-to-one products. You'll lead a team of engineers building premium, AI-powered features — natively within the Robinhood app for our highest-value customers. This role requires a leader who is comfortable navigating ambiguity, aligning closely with product leadership, and delivering reliably in a fast-moving environment with executive visibility. You'll be a key voice in shaping both the technical direction and the cu
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