As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit
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As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit
The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth. This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives. The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience. Duties/Responsibilities Build and maintain strong, long-term relationships with key stakeholders within assigned accounts. Develop account plans outlining strategies for growth, retention, and upsell opportunities. Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences. Understand client business objectives, challenges, and operations to effectively position Entrata solutions. Provide consultative guidance to clients on best practices, industry trends, and product utilization. Identify and pursue opportunities for account expansion and revenue growth. Communicate product updates, new features, and relevant developments to client stakeholders. Analyze account data to identify trends, performance gaps, and improvement opportunities. Essential Functions Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention. Develop and execute account strategies that drive growth and align with company goals. Collaborate with internal teams to ensure successful delivery of products and services. Apply sound judgment and problem-solving skills to resolve complex client issues. Ability to prioritize tasks effectively by meeting deadlines and managing workload effi
About the Team LCSP is DoorDash’s entrepreneur-led fleet model: independent partners hire, train, and manage courier fleets that fulfill DoorDash orders. The program has proven product-market fit and is now scaling with a path toward a much larger network. This hire would stand up the Account Management function for LCSP and own the strategy for bringing partners in at scale. About the Role For this role the Manager would be the person who builds the Account Management function — not just covering a book of partners, but designing how DoorDash sources, onboards, and manages LCSP entrepreneurs as volume grows. In the near term that includes overseeing entrepreneur onboarding and recruitment of business partners. In the longer-term the goal is to build those out as their own functions, with AM remaining the owner of the ongoing partner relationship. The primary responsibilities include: Stand up Account Management for LCSP: cadences, partner health, performance incentives, and the playbook for a scaling Own the strategy for onboarding partners — how we find, launch, and ramp without the process breaking as we scale Oversee onboarding and sales in the near term, with the mandate to build that function out over time Be the primary DoorDash counterpart for LCSP entrepreneurs after launch Partner with operators on performance, business health and incentive outcomes Use DoorDash ecosystem knowledge to unblock partners, pulling in S&O, product, support, and legal as needed. You will report to the Senior Manager on our Local Commerce Service Provider (LCSP) team in our Dasher & Logistics organization. You’re excited about this opportunity because you will… Be responsible for your own book of work as well as designing how its managedBuild scalable solutions with our partners - we want to build with them and leverage their professional expertise and feedbackBe part of a flat structure and pave the way for LCSP expansion Learn how the
MongoDB Technical Account Managers are at the forefront of technical problem solving with key customers, working on some of the most complex and exciting application ecosystems built on the MongoDB platform. TAMs combine: Deep product knowledge and expertise across multiple domains Polished technical communications Strong account leadership, with the ability to engage effectively at all levels of the customer Ability to not only proactively engage, but anticipate and preempt needs a customer may have or issues they could experience A high degree of ownership and willingness to go above and beyond for our customers The TAM’s primary remit is the cultivation of customer confidence and delivery of positive, account-wide technical outcomes that solve big customer problems while showcasing the capabilities of the MongoDB product portfolio. They do this through a systematic engagement process including deep discovery and the development of a roadmap of shared objectives. They are able to operate in complex environments where there may be shared or even ambiguous responsibilities between the customer and MongoDB. The TAM is able to shift gears between enabling, coaching and mentoring, and marshaling resources to get the right things done at the right time. The TAM also acts as the eyes and ears of the product team while working with marquee customers as they will sometimes surface new requirements or potential areas of opportunity for future development. They work closely with these teams to understand these requirements, manage expectations, and ensure MongoDB is staying one step ahead of customer needs. This role will be an early hire into the new Technical Account Management function and will help pioneer the new service offering for MongoDB. Successful candidates will have the flexibility to work around the schedules of customers with 100% uptime systems while enjoying the life/work balance MongoDB promotes. We are looking to speak to candidates who are based in
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Minimum 4+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to travel up to 25% of the time Datadog values people from all walks of lif
The Senior Planning and Operations Manager leads the end-to-end planning function across demand, supply, and inventory to ensure the right product is in the right place at the right time to maximize sales and profitability. The role manages the demand and supply planning cycle, manages open-to-by budgets, and manages the allocation and inventory strategy across regions and sales channels to ensure accurate, and timely sales order management aligned with GTM launch dates. This position is responsible for managing the demand forecast, supply planning, and open-to-buy process, and setting sales, margin, weeks of supply, and DIO plan by product line. The role is an expert in using data analytics to improve forecast accuracy, align inventory management with revenue forecasts, and utilize sell-through analytics to support inventory strategies. The ideal candidate is a strategic, analytical leader who can partner cross-functionally with Merchandising, Sales, Service, Order Management, Marketing, Supply Chain to ensure brand, product, and go-to-market strategies are supported through the pre-season and in-season processes. Essential Functions and Key Responsibilities: Open to Buy Management Build annual, seasonal, and monthly demand and open to buy plan models in alignment with sales channel revenue plans and DIO strategies. Ensure alignment between merchandise plans, OTB budgets, and supply/demand plans to drive a cohesive end-to-end planning process. Manage the OTB process, ensuring purchasing plans align with financial targets, inventory turn goals, and sales forecasts Partner with Finance, Sales, merchandising to build, monitor performance, and adjust OTB budgets by region, sales channel, and category. Provide regular OTB reporting and recommendation allocation of OTB dollars to s
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Fraud Data is the data science and machine learning team within Plaid’s Fraud organization, responsible for using data and ML to improve and scale Plaid’s fraud products. Within Fraud Data, the Customer & Product Intelligence team focuses on understanding product performance, uncovering customer insights, and enabling go-to-market teams with data-driven solutions. The team partners closely with customers and GTM teams on fraud analyses and proofs of concept, turning customer learnings into scalable, reusable product capabilities. We also build the metrics, analytics, and data foundations that measure product health, identify opportunities for improvement, and guide product decisions across Plaid’s Fraud portfolio. As a Data Science Manager, you will lead a team responsible for customer-facing data science and Fraud product analytics. You will set the team's roadmap, develop its data scientists, and remain involved in analytical methods, technical reviews, and customer investigations. You will: Set a 6–12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team. Define product metrics, their underlying data, and reporting and
About the Team DoorDash’s centralized, global TPM organization helps Engineering deliver the company’s most complex and consequential technical, product, and business transformations. The team spans DoorDash, Wolt, and Deliveroo and partners across a global Engineering organization of approximately 4,000 engineers. We have intentionally built a lean, high-leverage TPM organization with a high bar for technical depth, business judgment, and independent domain ownership. Our leaders stay close to the business and technical work, lead through strong senior IC TPMs, and shape the operating mechanisms that allow complex organizations to execute at speed. This Director will lead 12 TPMs (one-quarter of the global TPM organization) and report directly to the VP of Engineering Operations. Their team supports nearly 1,300 engineers across five strategically important organizations: Dasher & Logistics, Ads & Promotions, Merchant, DashOS, and Platform Services. About the Role As Director of Technical Program Management, you will lead a high-performing team of TPMs embedded across some of DoorDash’s most important and technically complex businesses. Your portfolio spans the real-time fulfillment network that powers every delivery, a multi-billion dollar ads revenue platform, DoorDash’s merchant ecosystem and in-store technology, and platforms that enable merchants and other businesses to access our logistics network through offerings such as Drive and Parcels. You will partner closely with a VP and four Senior Directors to set direction, strengthen execution, develop TPM talent, and solve the cross-organizational challenges that sit between teams, systems, and business priorities. You will also play a central role in Pedregal, DoorDash’s multi-year global platform re-architecture across DoorDash, Wolt, and Deliveroo while maintaining production availability and continuing to build for each business’ evolving requirements. We believe the future of TPM leadership is defin
About the Team Our mission is to provide a world-class development experience that makes DoorDash's mobile engineers among the most productive in the industry. We achieve this by creating the libraries, tools, and frameworks that enable our product teams to ship features quickly and reliably. Because their success is our success, we are deeply invested in building a strong, collaborative mobile community that champions best practices and welcomes participation. About the Role As a Software Engineer on the Developer Experience team, you will build the foundational pieces for all DoorDash Mobile applications. These include runtime libraries, build systems, and development tools. You will work closely with engineers, technical product managers, and engineering managers across all parts of the engineering organization to deliver large and impactful initiatives. Additionally, you will be a culture carrier for our Mobile engineers through mentorship, education, and engagement of your peers. You will report into the Engineering Manager of our Mobile Foundations team in our Developer Platform organization. You must be located in either San Francisco, CA, Sunnyvale, CA, Los Angeles, CA, Seattle, WA, or New York, NY. You’re excited about this opportunity because you will… Shape the future of Mobile Development. You will have a direct and meaningful impact on the daily workflows of every mobile engineer at the company, enhancing their productivity and overall developer experience. Build from the ground up. You will architect and implement foundational libraries, cutting-edge build systems, and innovative development tools that serve as the bedrock for all of our mobile applications. Solve complex, high-impact challenges. Y ou will tackle some of the most significant technical hurdles in mobile engineering, and the solutions you deliver will be leveraged by hundreds of engineers across numerous product teams. Act as a force multiplier. Your work will directly empower product te
Scientist R&D We are seeking an innovative Scientist to join Natera's Platform Technologies team within the Research & Development organization. In this impactful role, you will conduct pre-product research to develop and advance cutting-edge NGS technologies and expand Natera's growing technology portfolio by planning, designing, and executing laboratory research. Additionally, you will investigate the feasibility of applying a wide variety of scientific principles and concepts to potential products and problems, based on your broad knowledge of state-of-the-art principles and theories. The ideal candidate will have a strong foundation in molecular biology, demonstrated experience in developing Next Generation Sequencing (NGS) technologies, and the ability to work independently with minimal supervision. Primary Responsibilities: Contributes substantially and intellectually to research and development Leads research projects to design and demonstrate the feasibility of novel nucleic acid based diagnostic methods Independently develops plans, generates ideas, and advances research objectives with minimal oversight Plans and executes complex laboratory experiments, analyzes data, and applies insights to guide and refine project direction Defines project plans with stakeholder input and coordinates efforts to achieve milestones within established timelines Coordinates the execution and analysis of effective experiments with statistics and bioinformatics teams Proposes, investigates, and implements innovative solutions to advance research objectives and overcome technical challenges Communicates progress directly with colleagues and senior management, providing regular updates on project outcomes and next steps Minimum Qualifications: Ph.D. or equivalent in molecular biology, genomics, or a closely related discipline Minimum 2 years of industry experience post-Ph.D., or at least 1 year of industry experience following the completion of postdoctoral
Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability. The Wise Benefits™ product suite captures the supplemental benefit offerings of Horace Mann's Worksite Division. These policies help offset the costs major medical insurance may not cover. Support the heroes in our schools and communities by helping them achieve financial peace of mind. Responsibilities Become a licensed life and health insurance agent Work alongside top agents in a supportive, results-driven environment Participate in hands-on training and mentorship programs to grow your skills and advance your career Set meetings with schools, fire stations, municipalities, and more to present products Submit sales reports and applications in a timely manner Perform other follow-up and administrative tasks as needed Requirements Strong communication skills Self-motivated Highly interpersonal Outgoing Service-oriented What we offer We deliver your leads – you drive the results You work during normal business hours, so no nights, weekends, or holidays All the training and support you need Experience the freedom to work independently, with no office requirements and no cap on your income Our team manages the admin — you focus on driving results and growing your career Please use the following scheduling link to select a convenient time to discuss: https://calendly.com/kendall-lading #vizi# #LI-KL1
About Clutch We’re on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Altos Ventures, BMO Capital Partners, Canaan, Real Ventures, and others. To learn more, visit clutch.ca . About the Role We’re looking for a smart, resourceful, and analytically strong individual to join our Financial Services team as Strategy & Operations Manager (Financial Services) . This role is an opportunity to help build and scale a growing business within Clutch, working across Product, Engineering, Data, Marketing, Sales, and our external lending partners. We’re looking for a high-agency generalist who can flex across different problems, bring structure to ambiguity, and independently take ideas from analysis through execution. What You'll Do Drive Strategic Projects Lead strategic initiatives across Financial Services, from identifying opportunities through analysis, execution, and measurement. Help identify and execute opportunities to grow our financing and insurance business and expand the number of customers we can serve. Build business cases, analyses, reports, and recommendations independently to drive decision-making. Work Cros
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! We are seeking a high-performing, results-driven Enterprise Sales Director to join our revenue team. In this role, you will be responsible for driving net-new software revenue by selling Bazaarvoice’s suite of enterprise solutions to Fortune 500 Consumer Packaged Goods (CPG), Retail, and E-commerce organizations. You will target senior executive stakeholders—including Chief Marketing Officers, Heads of E-Commerce, Digital Transformation Leaders, and Brand Directors—navigating complex multi-month sales cycles, negotiating high-value annual contracts, and delivering consultati
About the Team OpenAI's Industrial Compute organization builds and operates the infrastructure required to train and serve frontier AI models. The Capacity Planning team connects rapidly changing research and product demand with the compute, networking, storage, power, data center, hardware, and operational resources required to make that demand executable. About the Role We are seeking a Technical Program Manager to build and lead capacity planning across OpenAI's large-scale AI infrastructure. You will translate uncertain workload demand into clear infrastructure requirements, allocation decisions, supply commitments, activation priorities, and long-range capacity strategies. This role sits at the intersection of research, engineering, infrastructure, finance, sourcing, deployment, and operations. You will create the planning models, operating cadences, governance mechanisms, and source-of-truth systems that allow teams to understand what capacity is required, what is available, what is at risk, and what decisions must be made. This is not a finance-only forecasting or reporting role. Success requires technical fluency across the infrastructure stack, strong analytical judgment, and the ability to move consequential decisions forward when requirements, timelines, and supply conditions change quickly. Key Responsibilities Own capacity-planning processes across near-term workload allocation, quarterly execution, and longer-range infrastructure horizons. Translate research, training, inference, and product demand into compute, accelerator, cluster, networking, storage, rack, power, and site requirements. Develop scenarios that make assumptions, confidence levels, constraints, sensitivities, and decision points explicit. Reconcile requested demand against contracted, delivered, installed, activated, and workload-usable capacity. Partner with research and engineering teams to understand workload priorities, technical dependencies, utilization patterns, and changing req
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