Production Operations Engineer Jobs

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design state-of-the-art ML models and large-scale ML systems for underwriting and portfolio management for Stripe Capital based on ML principles, domain knowledge, risk, regulatory and engineering constraints. Design systems to speed up the time from idea to deployment of new models. Experiment and iterate on ML models (using tools including PyTorch and TensorFlow) to achieve key business goals and drive efficiency. Develop pipelines and automated processes to train and evaluate models in offline and online environments. Integrate ML models into production systems and ensure their scalability and reliability. Collaborate with product and strategy partners to propose, prioritize, and implement new product features. Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Machine Learning, Mathematics, Physics, Statistics, or a related field, plus two (2) years of experience in Building and shipping ML systems in production. Must have two (2) years of experience in each of the following: ML algorithms and model architectures; Designing, training and evaluating machine learning models; Productionizing and deploying machine learning models at scale; Orchestrating data pipelines and leveraging large-s

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As Data Operations Manager, you'll build and scale data operations across research teams working on frontier AI capabilities. You'll partner with researchers to design and execute data strategies, manage vendor relationships, and own the entire data pipeline from requirements to production. This role requires operational excellence combined with technical depth to understand what makes high-quality training data, but your focus will be on strategy and execution. About the Impact The data operations you build will directly determine how well our models perform on critical capabilities—tool use accuracy, prompt injection robustness, long-horizon reasoning, and safety alignment. You'll work with world-class researchers advancing the frontier while building the operational infrastructure to scale these efforts. We're looking for someone who gets excited about the challenge of scaling quality across diverse research areas—someone who can understand nuanced technical requirements, build the right partnerships, and execute flawlessly. If you thrive at the intersection of operational excellence and cutting-edge AI research, we'd love to hear from you. Responsibilities: Own and execute data strategy for research teams advancing frontier AI capabilities across RLHF, safety, tool use, and agentic workflows Drive strategic vendor partnerships and build scalable frameworks for technical data collection at scale Design and implement operational systems that translate research requirements into high-quality data pipelines Build evaluation frameworks and quality standards that ensure data meets the bar for training state-of-the-art AI

eClinical Solutions is a global leader in clinical data intelligence, delivering the elluminate® Clinical Data Cloud® — an AI-powered platform driving agentic data review, SDTM automation, and RBQM for 18 of the top 50 pharmaceutical companies worldwide. As part of our eNOVA AI-First transformation, we are embedding AI across every pillar of clinical development and enterprise operations — compressing cycle times, improving data quality, and redefining how work gets done. As we scale our AI capabilities, we are building a high-impact, hands-on AI engineering function focused on delivering real, production-grade automation across the enterprise. You will make an impact: The Principal AI Engineer – Automation & AI is a hands-on technical leader responsible for designing, building, and deploying AI-powered automation solutions across eClinical Solutions. This role is builder-first (70–80% hands-on development) and operates within a small, high-output team (2–4 engineers). You will work directly with the CTAO and business leaders to identify high-value use cases and rapidly translate them into working AI systems in production. This is not a program management or oversight role. You are expected to build, ship, and iterate continuously, leveraging modern AI tooling and agentic frameworks to deliver measurable impact. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Building & Shipping AI Systems Design and deploy agentic AI workflows and automation solutions across enterprise functions including R&D, Engineering, Professional Services, IT, Finance, Sales, and Marketing Build production-grade systems such as: Multi-agent workflows RAG-based applications Document intelligence and summarization pipelines Workflow and process automation solutions Use modern AI tools and frameworks including: Codex, Claude Code, Gemini, NotebookLM LangChain, LangGraph, LlamaIndex (or equivalent

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, build, and operate critical tier-0 backend services that must achieve 99.99%+ availability and handle security-sensitive data. Responsible for improving developer tooling. Design and implement robust, scalable infrastructure, participate in an on-call rotation, and collaborate with engineering teams across the company to plan and safely execute changes in production. Set up and operate infrastructure that participates in decentralized distributed systems, including creating deploy pipelines for artifacts. Build and harden custom Amazon Machine Images (AMIs) used to bootstrap EC2 instances, and implement monitoring, logging, and alerting for these systems. Participate in roadmap planning and prioritization. Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science or a related field, plus three (3) years of software engineering or related experience. Must have three (3) years of experience in each of the following: Cloud technologies, including AWS and Azure; Go, Python or Java; Developing, maintaining and debugging distributed systems; Linux OS; Metrics, alarms and dashboards; NoSQL databases; and Handling critical incidents for production systems. Salary: $156,800 - $235,200/yr This salary range represents the base s

Who we are Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. About the role As an Associate Operations Manager, you will play a key role in the day-to-day performance of our Los Angeles kitchen operations. You will work closely with the Head of Operations to ensure our kitchens run safely, efficiently, and consistently while developing frontline leaders. This is a hands-on field operations role. You will spend significant time in our kitchens, coaching leaders, solving problems, ensuring standards are followed, and driving accountability across locations. As Lab37 grows, this role will expand in scope and responsibility. What you’ll do Own day-to-day operational performance across assigned Los Angeles kitchens and serve as the first point of escalation for location-level issues. Manage and coach Shift Leads, Floating Managers, and other kitchen leadership while building a high-performance culture. Ensure SOPs are followed across cleaning, food safety, opening/closing, prep, equipment care, inventory, and order quality. Own location-level labor management, including staffing, scheduling, overtime, productivity, and labor costs. Help manage food cost, inventory, waste, purchasing, and other controllable operating costs. Coordinate facilities and equipment issues, vendors, repairs, and preventive maintenance. Spend regular time onsite observing execution, identifying gaps, coaching employees, and stepping in when needed. Monitor location KPIs, identify underperformance, and implement corrective action plans. Support hiring, onboarding, training, and developmen

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Building and operating critical, large-scale systems that manage massive volumes of financial information, to fulfill business goals for Stripe and its partners; Navigate a complex fintech environment with numerous compliance regulations, translating internal and external business needs into robust software requirements and scalable distributed systems; Lead cross- functional alignment and provide technical direction for multi-team projects; Build large-scale (petabyte-size) financial data platforms, solutions, and pipelines using Big Data technologies and distributed systems; Debugging production issues across the stack, analyzing complex datasets and designing large-scale data pipelines using modern Big Data technologies to ensure reliable, high-performance solutions; Executing projects related to insights into Stripe’s financial performance across multiple Stripe products; Work on systems critical to Stripe's future financial operations, with impact over billions of dollars of payment volume; Deeply understand the design and architecture of modern payments and financial technology across countries; and Leverage experience with monitoring, incident handling, debugging in production environments to ensure data pipeline health and SLOs, while reducing operational toil via automation. Who you are Minimum requirements Must have a Bachelor's Degree or foreign equivalent degree in Computer Science, Information Systems

CSQ327R201 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Scale Solution Engineer, you play a critical role in advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production, by building and working with AI-augmented workflows that enable one engineer to deliver quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by providing technical assistance across their lifecycle. You will become an expert on the Databricks Data + AI Platform and guide customers in making the best technical decisions through AI-augmented workflows. You will work directly with multiple customers concurrently to provide technical solutions. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks Data + AI Platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 1+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP, is required. Knowledge of AI-driven development with programming languages like Python or SQL. Understanding of the end-to-end data analytics and data engineering workflow. Excellent time management and prioritization skills. Bonus: Experience in consulting or pre-sales roles, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquar

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. GTM Applications Engineer SpaceXAI’s go-to-market org is growing fast, and the software that runs it has to keep up. GTM Apps sits inside Revenue Operations and builds the internal products our Sales, Customer Success, Field Engineering, and RevOps teams use every day for account intelligence, forecasting, pricing, and more. We also enable other teams to build apps for themselves via enablement and maintaining shared infrastructure. As a GTM Applications Engineer, you’ll own product surfaces end-to-end by talking to users, shipping full-stack applications, keeping production apps healthy, and raising the bar on reliability and UX. This is product engineering for the people who sell and support the SpaceXAI suite of products. Our team has high leverage, lots of visibility, and we move fast. What you'll do Design, build, and ship full-stack features for GTM Apps (TypeScript / Next.js and our shared internal stack), from idea through production Enable our world-class sales team to exceed their ambitious goals with world-class software Own a product surface and drive its roadmap (e.g. account intelligence, pricing, forecasting, our internal data API, etc) Partner closely with RevOps

Req ID: CSQ327R200 Location: Tokyo, Japan At Databricks, we aim to empower our customers to solve the world's most challenging data problems using the Data Intelligence platform. As a Scale Solution Engineer, you will be critical in advising customers during their onboarding. You will work directly with customers to help them onboard and deploy Databricks in their production environment. The impact you will have: You will ensure new customers have an excellent experience by providing technical assistance early in their journey You will become an expert on the Databricks Platform and guide customers in making the best technical decisions You will work directly with multiple customers concurrently to provide technical solutions. What we look for: Undergraduate degree or higher in Computer Science, Information Systems, or relevant experience 2+ years experience in a technical role, preferably in the data or cloud field Knowledge of at least one of the public cloud platforms AWS, Azure, or GCP is required. Knowledge of a programming language - Python, Scala, or SQL Knowledge of end-to-end data analytics workflow Hands-on professional or academic experience in one or more of the following: Data Engineering technologies (e.g., ETL, DBT, Spark, Airflow) Data Warehousing technologies (e.g., SQL, Stored Procedures, Redshift, Snowflake) Excellent time management and prioritization skills Bonus - Knowledge of Data Science and Machine Learning (e.g., build and deploy ML Models) Excellent written and verbal communication in Japanese and English Excellent time management and prioritization skills Nice to have: Databricks Certification About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices ar

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead the technical design and architecture of major platform initiatives, author design documents and build consensus across engineering teams. Define technical roadmaps for complex, multi-quarter projects that span multiple teams. Make critical architectural decisions for company documentation infrastructure, balancing scalability, reliability, and developer experience. Evaluate and set direction for integrating emerging technologies, including AI/LLM capabilities, into company documentation platforms and authoring tools. Establish and evolve engineering standards, best practices and technical guidelines for the team and broader organization. Partner with engineering teams across the company to understand documentation needs and design integrated solutions. Design, build and maintain scalable, reliable and performant services and systems. Contribute high-quality code across the full stack and navigate codebases with different languages and tools. Debug and resolve complex production issues and improve system reliability. Take ownership of system health and incident response. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, Engineering, or a related field, plus four (4) years of experience in Software Engineering. Must have four (4) years of experience in each of the following: - Working in a full stack environment with a foc

CSQ427R228 As a Senior Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Data

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Work directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing

AI Engineer – Forward Deployed Engineering (AI FDE) (ALL LEVELS) CSQ327R177 Mission The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. Open to remote locations. This role is intended for experienced engineers with demonstrated industry experience designing, building, and deploying production GenAI and LLM applications at scale. It is not intended for internship, new graduate, or entry-level applicants. The impact you will have: Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems Own production rollouts of consumer and internally facing GenAI applications Serve as a trusted technical advisor to customers across a variety of domains Present at conferences such as Data + AI Summit , recognized as a thought leader internally and externally Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap What we look for: Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy Expertise in deploying production-grade GenAI applications, including evaluation and optimizations Extensive years of hands-on industry data science experience, levera

About the Role At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior Customer Engineer, you own the technical customer relationship end to end. You run discovery independently, design integration and agentic workflow architectures for complex enterprise problems, and deploy solutions live with customers — often before they know exactly how to articulate what they need. You write optimized, production-grade code at speed, grounded in strong data structures and algorithms fundamentals, because compressing the time from customer problem to working solution is how FDE delivers its value. You bring genuine innovation to hard problems — your solutions are technically sound, elegant, and often non-obvious. You are the primary technical contact for 2–4 major enterprise accounts, you mentor FDEs on the team, and you are building the skills that will take you into Staff-level technical leadership. What You'll Do Own complex integration and AI agent implementations end-to-end — from technical discovery through go-live and post-launch enhancement — as the primary technical contact for 2–4 enterprise accounts Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication Design and deploy agentic AI workflows that orchestrate supply chain operations — from requirements through production, including regression testing and validation before each customer deployment Deploy AI agent workflows live with customers present — configuring and troubleshooting in the room during customer calls, not gathering requirements to build later Run customer discovery

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and