Production Operations Engineer Jobs

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation—and we need your help. As a Systems Integration Engineer for the Manufacturing Test and Diagnostics Engineering team, you will be part of the team that designs, develops, and executes systems and processes related to ECU and vehicle bringup, validation, testing, and troubleshooting. You will help build the next-generation infrastructure and process for testing electrical components, including hardware and firmware, on the Zoox vehicles in Manufacturing. In this role, you will: Design, develop, integrate, deploy, and support tester hardware, test software, and production equipment automation for testing at Manufacturing, supplier end-of-line (EOL), and fleet service. Build test solutions relying on Python (or other higher-level programming language) knowledge and experience with communication protocols (CAN, LIN, ETH) Build intuitive user interfaces using development skills such as React, Tkinter, or others that interface with middleware over API, TCP/UDP, Pub-Sub protocols, or other services. Serve as the first line of defense for electrical and functional issues during testing and other EOL processes, including but not limited to software/firmware, harness, networking (CAN, LIN, Automotive and Standard Ethernet, GMSL, etc.), hardware, and infrastructure issues. Work closely with multidisciplinary engineers to collect and interpret component- and vehicle-level requirements and translate them into scalable system-level validation test scripts and test cases for the vehicle integration process. Design and implement novel test solutions for future manufacturing lines and next-generation diagnostic architectures to support higher-volume production Document test solution hardware and sof

CSQ227R29 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks t

CSQ427R389 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks

About the Team The Forward Deployed Engineering (FDE) team is a highly specialized, customer-facing software engineering team at Databricks. We work with Databricks most strategic customers to design, build, and productionize first-of-their-kind data and AI solutions. This team is the right fit for you if you love working side-by-side with customers, collaborating with teammates, and pushing your curiosity across the latest trends in data, applications, and AI innovation. Role Description As a Forward Deployed Engineer (FDE) , you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. This is a hands-on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes. The impact you will have: Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. Solution Delivery: Deliver production-grade systems from data ingestion and transformation through ML/AI model integration to user-facing applications and enablement. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Cross-Functional Collaboration: Partner with

Req ID: CSQ128R10 Location: London, United Kingdom - Hybrid Job Role: Senior Forward Deployed Engineer - Architect All levels Recruiter: Francesca Paternoster As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture an

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Product Engineer specializing in PCBA Manufacturing and DFM, you will drive the end-to-end design manufacturability, quality, and production readiness of next-generation printed circuit board assemblies powering high-performance server and storage systems. Partnering cross-functionally with Hardware Design, Mechanical Engineering, Test Engineering, and global Contract Manufacturers, you will establish high-yield manufacturing processes, optimize complex stack-ups, and safeguard signal integrity across critical data center hardware. In this high-impact role, your expertise directly ensures our hardware scales seamlessly from early design through full-volume production with industry-leading reliability. WHAT YOU'LL DO PCB Architecture & Fabrication Optimization : Direct PCB material selection, multilayer stack-up design, dielectric properties, and fabrication requirements in partnership with hardware designers and fabrication suppliers to maximize signal integrity, ensure impedance control, and eliminate manufacturability risks before release. SMT & Assembly Process Qualification : Define, optimize, and qualify SMT and mixed-technology assembly processes—including solder paste printing, component placement, reflow, and selective soldering—collaborating with Contract Manufacturers to achieve first-pass yield targets and robust solder joint integrity. Advanced Defect Screening & Testability Engineerin

Req ID: CSQ327R200 Location: Tokyo, Japan Senior Scale Solution Engineer At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Senior Scale Solution Engineer, you are a technical anchor for our scaled customer motion, advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production. You independently take on complex engagements and build and improve AI-augmented workflows that enable the whole team to deliver high-quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by independently owning engagements across their lifecycle. You will be the go-to expert on the Databricks Data + AI Platform, owning technical direction and building reusable AI-augmented workflows. You will work directly with multiple customers concurrently and set the quality bar for the team. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 4+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Deep knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP; familiarity with more than one is a plus. Knowledge of AI-driven development with programming languages like Python or SQL, including building and extending AI-augmented workflows. Understanding of the end-to-end data analytics and data engineering workflow, and their trade-offs. Excellent time management and prioritization skills. Excellent written and verbal communication in Korean and English Nice to have: Databricks Certification Bonus: Experience building

Req ID: CSQ427R277 Location: Tokyo, Japan As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best pract

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop scalable computer systems that manage a large volume of information and use them to fulfill business goals for the company and its partners. Improve backend scalability and performance by integrating lightweight backend framework, overhauling APIs and optimizing database systems. Design and build tools that ingest and process signals from various sources to make them more accessible for the company’s partner teams. Design and implement logging and data visualization system for backend APIs. Diagnose and resolve software issues reported from production, automated testing, QA testing and customers. Design and implement scalable and reliable automated testing suites to reduce manual Quality Assurance tasks. Collaborate with cross-functional teams and streamlined software development and deployment processes with Continuous Integration (CI) and Continuous Delivery (CD) pipelines. Who you are Minimum requirements Must have a Master's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus six (6) years of software development experience. Must also have four (4) years of experience in each of the following: Building software solutions in Java, C++, Python, or Ruby; Designing, building and maintaining scalable systems; Translating business needs into software requirements and designs; Debugging production issues across services and multiple levels of the stack; Distri

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop global architecture by combining less-available components and data centers into a highly available and resilient whole. Work on latency-critical, time-sensitive and data redundancy solutions. Solve broad range of problems, including investigating Mongo write concerns, minimizing cross-region TLS handshakes, and develop new systems to automate disaster detection and failovers. Enable the company to increase the GDP of the internet by providing uptime and data protection. Write code, scope, design, implement, and deploy solutions using multiple technologies, including: Ruby, Java, Mongo, Postgres, and other necessary tools as required. Investigate issues in live, distributed production systems. Collaborate across the company to provide an understanding of multi-region architectures, high durability implementation patterns, and best practices. Learn, meet, and uphold high engineering standards through design and code review. Who you are Minimum requirements Must have a Bachelor’s degree or foreign equivalent in Computer Science, or a related field, plus five (5) years of post-bachelor’s progressive software development work experience. In the alternative, the employer is willing to accept a Master’s Degree or foreign equivalent degree in Computer Science, or a related field, plus three (3) years of software development work experience. Must also have three (3) years of experience in ea

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work. We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work. You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time. This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational wor

CSQ427R351 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Senior Scale Solution Engineer, you are a technical anchor for our scaled customer motion, advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production. You independently take on complex engagements and build and improve AI-augmented workflows that enable the whole team to deliver high-quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by independently owning engagements across their lifecycle. You will be the go-to expert on the Databricks Data + AI Platform, owning technical direction and building reusable AI-augmented workflows. You will work directly with multiple customers concurrently and set the quality bar for the team. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 4+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Deep knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP; familiarity with more than one is a plus. Knowledge of AI-driven development with programming languages like Python or SQL, including building and extending AI-augmented workflows. Understanding of the end-to-end data analytics and data engineering workflow, and their trade-offs. Excellent time management and prioritization skills. Bonus: Experience building AI tooling and automation, consulting or pre-sales, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — in

CSQ427R35 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks t

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop scalable computer systems that manage a large volume of information and use them to fulfill business goals for Stripe and its partners. Design, implement and deploy adaptable rules systems that use this information to output internal assessments, perform scoring, and derive automated actions for mitigating financial risk and increase the efficiency of Stripe’s global risk mitigation program. Design and build tools that ingest and process signals from various sources to make them more accessible for our partner teams. Participate in all parts of the software development workflow and see the projects through to completion, including their large-scale deployment. Improve engineering standards, tooling, and processes. Debug production issues across services and multiple levels of the stack. Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams. Who you are Minimum requirements Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or a related field plus 4 years of experience in Software Development or a related occupation. Employer is willing to accept a 3 or 4 year US or foreign degree. Must also have 4 years of experience in each of the following: Building software solutions in Python, Ruby, Objective C, C++, or similar; Designing, building, and maintaining scalable systems; Translating business needs