About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role We’re looking for a Group Product Manager, Customer Acquisition to lead a portfolio of high-impact B2C growth products and develop a team of Product Managers. This leader will partner across Product, Engineering, Marketing, Design, and Analytics to identify meaningful customer and business opportunities, translate them into clear strategies, and deliver measurable improvements in growth, conversion, profitability, and customer lifetime value. This is a hands-on leadership role for someone who can operate at multiple altitudes: setting portfolio direction, coaching PMs, shaping senior-level decisions, and helping teams move quickly from insight to measurable learning. What You'll Do Set a clear product strategy and portfolio of opportunities across multiple product teams. Lead and mentor 4 Product Managers (2 PMs and 2 SPMs), including hiring, coaching, performance management, career development, and raising the quality of product thinking. Coach PMs on customer discovery, strategic thinking, experimentation, execution, and business impact. Partner with functional leaders to set priorities, allocate resources, and resolve cross-team dependencies and trade-offs. Improve the quality and speed of product decision-making, helping teams move from customer insights to validated learning efficiently. Enable PMs to operate with autonomy while maintaining alignment and accountabilit
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About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Full-Stack Engineer in the Machine Learning department, you will help build and scale product capabilities focused on AI-enabled experiences, experimentation, and optimization. This is a full-stack role for an engineer who is comfortable owning work across the stack while spending most of their time on backend development. You will contribute to initiatives related to personalization, intake experiences, and AI-powered product improvements, while partnering closely with adjacent teams to deliver practical, production-ready solutions. This role is a strong fit for someone who enjoys combining traditional software engineering with modern AI workflows and wants to work on systems that evolve through real-world usage and iteration. What You’ll Do Build backend-heavy full-stack solutions that support Javelin team initiatives Contribute to frontend development as needed to deliver end-to-end product functionality Work on LLM- and AI agent-related application features and integrations Help support and extend self-optimization capabilities connected to the intake bot and related workflows Collaborate with cross-functional partners and adjacent engineering teams on shared initiatives Practice specification-driven engineering, translating requirements into clear, well-scoped specs before and during implementation Write maintainable, production-quality code and contribute to st
About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Software Engineer on the Quality team, you will help build, maintain, and improve business-critical systems that support Pearl’s core business and the future of B2P migration efforts. This role is ideal for a full-stack engineer who enjoys working across both front-end and back-end development, solving complex technical problems, and collaborating closely with product and business stakeholders to shape practical solutions. You’ll contribute to new feature development, improve existing systems, and help strengthen engineering practices within the team. This is a strong opportunity for an engineer who is eager to grow long-term, work on high-visibility initiatives, and contribute to systems that directly impact important business operations. What You’ll Do Design, develop, maintain, and enhance reliable, scalable software across front-end and back-end systems. Build user-facing features and the back-end services that support them. Partner with product and business stakeholders to clarify requirements and develop effective technical solutions. Contribute to business-critical initiatives, including B2P migration efforts and improvements to core operational systems. Write clean, maintainable, and well-tested code that supports overall system quality and reliability. Use SQL and application data flows to support functionality, troubleshoot issues, and improve system
About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role Analytics is moving beyond dashboards. We’re building intelligent systems that let analysts and business users explore data, automate analysis, design scalable architectures, and get insights faster and we need a senior engineer to build the data foundations and AI-powered tools that make that possible. This is a hands-on builder role at the intersection of analytics engineering and applied AI. You'll own the pipelines, datasets, and metrics that the business runs on, and you'll build the LLM-powered applications, copilots, agents, natural-language data experiences that sit on top of them. You'll work directly with product, growth, and business teams on real B2C and customer data. What You’ll Do Analytics Engineering & Business Analytics Build and own scalable data pipelines, transformations, analytical datasets, and reusable data products using SQL and Python. Analyze B2C, product, and customer data to identify trends, performance drivers, and actionable insights. Translate business and product questions into reliable metrics and decision-support solutions that help teams measure performance and understand customer behavior. AI-Powered Analytics Design, build, and deploy LLM-powered applications, agents, and analytics workflows using RAG, tool calling, MCP, and modern agent frameworks. Develop reusable AI tools that enable analysts and business user
About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role At Pearl, Conversation Design shapes AI experiences that help millions of customers every day. As our Manager, AI Conversational Design , you’ll lead a team of Conversation Designers and partner with Product, Engineering, Analytics, and AI teams to improve those experiences at scale. You’ll coach and grow your team, stay close to the work, and own initiatives that advance Conversation Design. This role offers room to build, experiment, and influence where the discipline goes next. What You’ll Do Lead, coach, and develop Conversation Designers through feedback, career support, and thoughtful prioritization. Hire and onboard new team members as the organization grows. Partner across Product, Engineering, Analytics, Machine Learning, and AI to deliver effective conversational experiences. Own a strategic initiative, such as improving evaluation, tooling, workflows, or quality practices. Use AI tools, experimentation, and customer insights to help the team work more effectively and improve its output. What We’re Looking For Experience leading and developing teams in Conversation Design, Conversational AI, or a related field. Hands-on experience building and shipping conversational AI products or LLM-powered agents. Experience improving conversational quality through evaluation, optimization, experimentation, or A/B testing. Strong cross-functional partnership and the ability to turn
About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As the Deputy General Counsel, AI at Pearl, you’ll serve as a strategic legal leader and trusted advisor helping shape the company’s continued growth while building a modern, AI-first legal function. In this role, you’ll partner closely with senior leaders across the business to manage complex legal issues and support high-impact business initiatives. You’ll lead a high-performing legal team while working across a broad range of legal matters, with particular emphasis on corporate governance, commercial transactions, privacy, consumer protection, litigation, and global compliance. This is an exceptional opportunity for an experienced in-house legal leader who is energized by innovation and has demonstrated the ability to apply AI meaningfully within a legal organization. We’re looking for a strategic corporate generalist who combines strong legal judgment with business pragmatism, communicates exceptionally well in both synchronous and asynchronous settings, and can help Pearl move beyond experimentation to build and scale AI-enabled legal workflows that materially improve how the team operates. What You’ll Do Help set the strategy for the Legal Department and all matters under its purview. Partner with senior leaders to advise on legal strategy, governance, risk management, and key business initiatives. Support the day-to-day operations of the Legal Department and lead a high-p
About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Product Manager at Pearl , you will own discovery, strategy, and execution for high-impact products supporting Pearl Enterprise , with direct responsibility for driving revenue outcomes (including Enterprise contracts totaling $2.5M+). This is a hands-on, high-ownership Product Manager role in a fast-moving, ambiguous environment. You will partner closely with Engineering, AI / Innovation (IL), Sales, and cross-functional stakeholders to define priorities, set OKRs, and deliver results at Pearl-speed. Pearl's product itself is increasingly AI-driven , and while this role does not require you to be an AI engineer, it does require comfort working with AI-powered products, AI prototypes, and AI-enabled teams. What You’ll Do Product Ownership & Execution Own the end-to-end product management role: problem definition, prioritization, roadmap creation, execution, and delivery. Partner with IL / AI leaders to define OKRs, priorities, and quarterly roadmaps aligned to Enterprise goals. Lead agile teams to execute against the roadmap with speed, focus, and accountability. Own releases and delivery using lean and agile practices, balancing experimentation with execution. Discovery, Data & Decision-Making Drive discovery through customer research, data analysis, experimentation, and rapid validation. Define product requirements for MVPs, AI-enabled features, and e
Global Solutions Architect - Cloud About the role Rubrik Professional Services is hiring a Global Solutions Architect to serve as our most senior technical authority for public cloud. This is a global, individual-contributor role at Technical Director level. You will set the architectural direction for how Rubrik is designed, deployed, and operated in the world’s most demanding cloud environments, and you will carry that direction personally into our most strategic customer engagements. You will be deployed where technical risk is highest: flagship accounts, first-of-a-kind architectures, and the engagements whose outcome sets the pattern everyone else follows. Between those engagements, you will convert what you learned into the reference architectures, service offerings, and enablement that raise the capability of every architect and consultant in the field. Your impact is measured by the quality of the practice you leave behind, not the hours you personally bill. We are looking for depth in public cloud architecture first. Deep Rubrik product expertise is expected to be built on the job. If you have architected large-scale data, storage, or security platforms across AWS, Azure, and GCP, and you can learn a new platform quickly and completely, we want to talk. What you will do Own the global cloud architecture standard for Rubrik Professional Services, reference architectures, design patterns, guardrails, and documented anti-patterns Act as the final technical escalation point for cloud architecture decisions on strategic engagements worldwide Define the technical shape of our cloud service offerings: what we sell, how it is scoped, and what good delivery looks like Establish Rubrik PS’s position on emerging cloud capabilities and translate them into deployment guidance before customers ask Lead the hardest engagements Own architecture and design on the most complex, highest-visibility customer engagements globally, multi-region, multi-cloud, and multi-regulator e
Global Solutions Architect, Cloud PROFESSIONAL SERVICES • TECHNICAL DIRECTOR • INDIVIDUAL CONTRIBUTOR, APAC About the role Rubrik Professional Services is hiring a Global Solutions Architect to serve as our most senior technical authority for public cloud. This is a global, individual-contributor role at Technical Director level. You will set the architectural direction for how Rubrik is designed, deployed, and operated in the world’s most demanding cloud environments — and you will carry that direction personally into our most strategic customer engagements. You will be deployed where technical risk is highest: flagship accounts, first-of-a-kind architectures, and the engagements whose outcome sets the pattern everyone else follows. Between those engagements, you will convert what you learned into the reference architectures, service offerings, and enablement that raise the capability of every architect and consultant in the field. Your impact is measured by the quality of the practice you leave behind, not the hours you personally bill. We are looking for depth in public cloud architecture first. Deep Rubrik product expertise is expected to be built on the job. If you have architected large-scale data, storage, or security platforms across AWS, Azure, and GCP, and you can learn a new platform quickly and completely, we want to talk. What you will do Set technical direction Own the global cloud architecture standard for Rubrik Professional Services — reference architectures, design patterns, guardrails, and documented anti-patterns Act as the final technical escalation point for cloud architecture decisions on strategic engagements worldwide Define the technical shape of our cloud service offerings: what we sell, how it is scoped, and what good delivery looks like Establish Rubrik PS’s position on emerging cloud capabilities and translate them into deployment guidance before customers ask Lead the hardest engagements Own architecture and design on the most complex,
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a forward-thinking Consulting Manager to lead a regional delivery team through a fundamental shift from traditional, effort-based implementation to a modern, value-driven advisory model centered around AI. In this role, you will lead the AI transformation, bridging the gap between technical execution and executive-level business consulting to ensure our customers achieve measurable and fast business value. Operational management and active business development are the foundations of this role. This leader will institutionalize scalable, repeatable delivery processes to drive operational excellence and consistent customer outcomes, while serving as a critical strategic partner to account teams, fueling expansion. Layered on top is the leadership of a team of strategic advisors who are redefining their value as AI reshapes the professional services delivery. We are looking for a leader who balances a get-it-done operational mindset with a restless curiosity for what’s next. You should be a high-empathy coach who thrives in a transparent, win-as-one environment, with the resilience to lead a team through rapid change while maintaining a relentless focus on our customers' success. You Will: Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. Coach for Resilience: Foster an environment of daily experimentation, encouraging your
ABOUT THE ROLE: Accela is seeking a Senior Consultant to join our Professional Services team. In this role, you will lead implementations of the ePermitHub Digital Plan Room, Accela’s electronic plan review solution, for government agencies using the Accela Civic Platform . You will manage implementations from discovery and solution design through configuration, scripting, testing, training, and go-live, ensuring projects are delivered on time and within budget. Working closely with cross-functional project teams, you will help deliver solutions that support local and state government agencies around the world. As a subject matter expert in Civic Platform configuration, EMSE scripting, plan review and permitting processes, and REST-based integrations, you will partner with Engineering, Product, and Project Management to influence solution design, establish best practices, and develop reusable tools and approaches. You will own implementations end to end with a high degree of independence while helping strengthen how the broader team operates through improved processes, scalable solutions, reusable patterns, and mentorship of other consultants. SPECIFIC RESPONSIBILITIES: Analyze client and implementation team needs; deliver scalable solutions that meet both business and technical requirements. Lead discovery with agency stakeholders to understand current plan review processes, pain points and goals. Analyze an agency’s existing Civic Platform configuration – record types, workflows, custom fields and tables, standard choices, document types, Citizen Access settings and existing EMSE scripts – and translate it into a preliminary Digital Plan Room solution design. Design with a focus on user experience, performance, and maintainability. Produce clear solution design documents, configuration specifications and business-rules documentation that agency staff and teammates can act on. Collaborate with our engineering and product management teams to architect innovative pla
Position Summary: We are seeking an experienced and result-oriented IT Procurement Professional with 5-7 years of proven expertise for strategic sourcing and procurement of IT products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance. Key Responsibilities: Strategic Procurement & Sourcing: End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services. Proven experience in procurement of IT infrastructure, software licensing, cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services. Develop and execute category sourcing strategies aligned with business objectives and technology roadmaps. Manage the complete sourcing lifecycle, including requirement gathering, market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award. Drive competitive bidding and supplier selection to achieve optimum commercial and technical outcomes. Commercial & Contract Management: Negotiate pricing, commercial terms, payment terms, SLAs, licensing models, support agreements, renewals, and long-term contracts. Ensure timely execution of contracts in collaboration with Legal, Finance, Information Security, and business stakeholders. Manage contract renewals, amendments, vendor obligations, and commercial risk throughout the contract lifecycle. Deliver measurable cost savings while optimizing Total Cost of Ownership (TCO). Ve
Position Summary: We are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements. Key Responsibilities: Lead end-to-end procurement of IT products and services across the Europe region from local vendors. Develop and execute sourcing strategies for software, cloud services, IT infrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors. Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier evaluations, negotiations, and contract finalization. Collaborate closely with IT, Information Security, Finance, Legal, and business stakeholders to understand business requirements and deliver timely, value-driven procurement solutions. Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value. Build and manage relationships with global and regional technology vendors and service providers. Ensure compliance with company procurement policies, contractual obligations, and applicable European regulations such as GDPR, DORA, CRA etc Partner closely with IT, Information Security, Finance, Legal, and business stakeholders to understand procurement requirements and deliver timely sourcing support. Drive supplier performance reviews, vendor governance, and continuous improvement initiatives. Monitor
We're looking for a Senior Operations Director for Revenue & Services who will serve as a trusted advisor to the Chief Commercial Officer, Professional Services leadership and other senior leaders. This role will shape how Professional Services operates, scales, forecasts, and performs, while driving alignment across Operations, Revenue, Sales and Finance. This role will connect services to broader business strategy, with a focus on cross-functional alignment, profitable growth and corporate results. WHAT YOU’LL DO: Shape and evolve the operating model for Revenue and Services, includingProfessional Services to enable scalable, predictable and profitable growth: forecasting methodology, capacity planning, utilization and margin management, and delivery-to-revenue alignment Set the strategic roadmap for services operations and operating infrastructure, including systems architecture (resource management, CRM integration, financial systems, data and reporting) and where to invest next Act as the strategic partner to Professional Services leaders translating business strategy and operating plans into performance targets. Represent services performance directly to executive leadership and the board Partner with President, Chief Commercial Officer, Finance leaders to evaluate profitable and growth opportunities, operating leverage, organizational capabilities, technologies and external partnerships. Lead deal desk strategy for services and deal governance, including pricing frameworks, SOW structuring, and margin guardrails, in partnership with Sales and Legal Partner in quarterly and annual planning for services capacity and revenue targets, and defend the plan directly to Finance and executive leadership Establish and drive a consistent operating cadence and process framework, including KPIs, business reviews, planning, forecasting, and reporting across the full customer lifecycle, identifying where PS operations should own versus influence
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