Program Operations Lead Jobs

Become a part of our caring community The Program Delivery Lead, Medicare Advantage Bid Operations is responsible for coordinating and managing the annual Medicare Advantage bid planning, development, governance, and submission process. Serving as a central point of coordination across Product, Finance, Actuarial, Growth Strategy, Markets, Quality, and executive leadership teams, this role ensures key decisions, deliverables, and milestones are completed on time and with appropriate stakeholder engagement. This individual acts as the convener and coordinator of the bid operating model, managing the overall program calendar, overseeing program governance forums and processes, supporting coordination of new plan expansions with core strategic partners, and coordinating across executive stakeholders to ensure successful execution of a highly complex enterprise initiative. The Program Delivery Lead will operate in a highly matrixed environment and must be skilled at influencing without authority, managing strict deadlines, and serving as a key point of contact for questions about bid planning processes. In partnership with the broader Growth Strategy team, the Program Delivery Lead helps to drive continuous evolution of the Medicare Advantage bid operating model, governance structure, decision forums, and planning processes to improve organizational effectiveness and execution quality. Key Responsibilities Bid Program Management Develop and manage the integrated annual Medicare Advantage bid plan calendar, including milestones, deliverables, dependencies, and CMS deadlines Serve as the point person for bid planning and execution process governance questions and feedback Identify risks, issues, and dependencies that may impact bid execution and facilitate mitigation strategies Monitor overall program health and esc

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, we are building the next generation of AI and RISC-V compute. This role supports our CVP of Operations by turning priorities into execution, driving cross-functional programs forward, and making sure important work does not stall between teams. It is a high-trust role for someone who can bring structure to ambiguity, keep leaders aligned, and move quickly without creating noise. This role is hybrid, based out of Santa Clara,CA; Austin,TX; Boston,MA; or Toronto,ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are High-agency operator who moves seamlessly between executive-level priorities and day-to-day execution, owning end-to-end outcomes. Proven at driving complex cross-functional work across operations, finance, legal, recruiting, and business partners. Deep understanding of the semiconductor business, including development timelines, product portfolios, manufacturing, sales and operations planning, and financial investments. Clear, direct, and organized communicator who brings structure, follow-through, and sound judgment to fast-moving, ambiguous environments. Trusted partner to senior leadership, anticipating needs, press

About the Team OpenAI’s Central Procurement – Hardware Operations team is building scalable, AI-enabled operating foundations for a rapidly growing hardware footprint. We help the business move quickly while maintaining the data quality and controls needed to manage financial and operational risk responsibly. As OpenAI scales across R&D, new-product introduction, manufacturing, and third-party custody models, we are building the foundations to absorb complexity without adding unnecessary friction. That means establishing practical standards, strengthening discipline where it matters, using AI thoughtfully, and continuously improving how teams manage hardware operations. About the Role We are hiring an Asset Compliance Program Lead to establish the cross-business framework that gives OpenAI reliable lifecycle visibility over hardware-related financial assets and capital equipment. You will define the controls, systems roadmap, and evidence practices needed to manage those assets within OpenAI’s financial-control scope. This is a senior individual-contributor role in Central Procurement – Hardware Operations within Finance. Distinct from sourcing and transaction execution, you will partner with hardware business units, Accounting, Financial Risk Management, Procurement, contract manufacturers, and other third-party custodians to deploy practical operating mechanisms. These mechanisms will connect how assets are purchased, built, received, moved, held, verified, and retired with the ownership, data, reporting, and evidence needed for financial governance. The role covers those assets regardless of location or custody, including manufacturing equipment and tooling, supplier- and contract-manufacturer-held assets, leased assets, and other third-party-held equipment. You will stay close to the operational details—how assets move, where records diverge, which controls are not working, and where evidence is incomplete—and use that view to strengthen processes, accountab

The Undersea Systems Division at Leidos currently has an opening for a Technical Program Lead to support a customer site in San Diego, California. This is an exciting opportunity to apply systems engineering, naval operations, test and evaluation, and technical project-management experience in support of large-scale fleet activities and critical maritime missions. The selected candidate will serve as the onsite Technical Program Led and senior technical representative, working closely with the Leidos Project Manager, customer leadership, engineers, fleet personnel, operational stakeholders, and government representatives. The position will support day-to-day onsite execution of program activities while also contributing directly to systems engineering, integration, test, and evaluation efforts. Primary Responsibilities: Serve as the onsite senior technical representative for Leidos at the customer site in San Diego. Work side by side with customer leadership and technical personnel to support day-to-day program execution and mission priorities. Support the Leidos Project Manager with program planning, execution, customer coordination, schedule management, risk management, and delivery of program commitments. Lead and coordinate engineering activities across multiple technical disciplines and stakeholder organizations. Translate customer operational needs into technically sound engineering approaches, priorities, requirements, and recommendations. Coordinate with engineers, subcontractors, fleet personnel, operators, government stakeholders, and program leadership to resolve technical and operational issues. Track technical scope, milestones, schedules, deliverables, action items, risks, issues, dependencies, and decisions. Maintain project-management artifacts, including project plans, schedules, milestone trackers, risk and issue registers, action-item logs, and

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to design and operate the partner program for technology partners, ISVs, and marketplace participants. You will turn partner strategy into a simple, scalable experience from recruitment and onboarding through enablement, benefits, performance management, and growth. About the Role You are an operational builder with strong judgment, high ownership, and a track record of turning ambiguous goals into clear programs and measurable outcomes. You are comfortable working across product, engineering, GTM, marketing, operations, legal, finance, security, and support. You balance rigorous systems and governance with a thoughtful partner experience, and you can move quickly as the ecosystem evolves. In this role, you will: Design and run the end-to-end ISV and marketplace partner program. Define partner eligibility, segmentation, tiers, benefits, requirements, and lifecycle stages. Build repeatable onboarding, technical enablement, validation, listing, launch, and growth journeys. Establish program policies, documentation, service levels, governance, and escalation paths. Create partner communications, education, office hours, playbooks, and self-service resources. Develop program metrics and dashboards covering recruitment, activation, solution quality, adoption, revenue impact, and partner health. Coordinate launches and program changes across product, engineering, GTM, marketing, legal, security, finance, support, and operations. Capture partner feedback and translate it into program, product, and operating improvements. You might thrive in this role if you have: 8+ years of experience in partner programs, marketplaces, ecosystem operations, business operations, or program management. Proven experience building or scaling a technology partner, ISV, or marketplace program. Exceptional ability to convert ambiguous goals into clear p

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards, quality systems, escalation paths, automation guardrails, and durable cross-functional operating models. About the Role We are looking for an exceptional Program Manager to help build durable operating systems and run some of OpenAI’s most complex safety operations. The core need is a high-agency operator who can take an ambiguous problem, create the right structure, align cross-functional partners, and drive the work through execution. This role will move across Critical Harm priorities as needs evolve. You may step into operationalizing national security or violent-activities workflows, support wellbeing and Frontier Risk initiatives, or help scale programs such as Trusted Access. Deep domain expertise is helpful but not required; the strongest candidates will learn quickly, exercise excellent judgment, and make complex programs move. In this role, you will: Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence. Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute. Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors, and other partners to resolve dependencies and keep critical work moving. Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team. Use operational data and frontline signals to identify bottlenecks, quality gaps, ca

Work Flexibility: Hybrid I am delighted to share that we are now accepting applications for our Stryker Advanced Operations (AO) Global Engineering Development Programme (AOGEDP) – to begin in September 2027. If you are an upcoming or recent graduate in a Level 8 or above Engineering, Software or Digital discipline-based Degree, then this is the opportunity for you! Advanced Operations (AO) is Stryker’s function that specialises in new product introductions across all of our divisions. The “ AO Global Engineering Development Programme ” is a 2 0 - month structured programme that provides participants the opportunity to be part of a global team, with exposure to cutting edge technology varying from traditional manufacturing processes to a dditive manufacturing and Robotics, as well as interactions with market leading Product Development , Quality Assurance and Operations teams from across the 9 Stryker divisions. The programme focuses on developing the skillset s , mindset and toolkit of each participant to enable them for success within Advanced Operations to

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Software Operations is the processing muscle behind Nuro Driver. We take the onroad miles our fleet collects and turn them into usable data, which becomes the foundation everything downstream depends on. Within Software Operations, Eval Operations holds the bar for safety and system testing, making sure our autonomous driving software is safe before it ever hits the road. It's careful, consequential work, and we take it seriously. About the Role We're looking for a Senior Program Manager, Eval Operations to help shape how software evaluation and validation come together across the company. You'll join a team running complex pipelines across simulation, root cause analysis, and systems evaluation, and you'll play a central role in keeping that work organized, prioritized, and moving forward. This is a great role for a process-oriented leader who loves bringing structure to ambiguous, fast-moving problems. You'll get up

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . This is a high-impact role that sits within the Program Management team in the SMB & Channel sales team. As a Lead Global Program Manager for Sales Enablement, you will shape the programs, systems, and operating rhythms that help our global SMB sales teams build the knowledge, confidence, and tools to succeed. You will own the end-to-end enablement experience across onboarding, continuous learning, certifications, and global sales-motion readiness. You will partner closely with Sales leadership, Product Marketing, Sales Strategy & Operations, Quality Assurance, regional program managers, and external delivery partners to translate business priorities into scalable, measurable enablement programs. The ideal candidate combines sales or go-to-market fluency with exceptional program management, strong cross-functional influence, and a practi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a strategic partner to the business to support our Global Contingent Workforce Program. The Program Lead will balance strategic priorities while helping to manage day-to-day administrative tasks, working cross functionally with teams like Legal, IT, Procurement and our hiring managers. You’ll report to the contingent workforce program manager and help the team prepare to grow their global footprint while automating and creating education around the CW programs ability to support. Responsibilities: Work cross-functionally to support day-to-day operations of the contingent workforce program Help manage the MSP and VMS teams including process, supplier management and automation Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate such risks Identify operational opportunities and help improve existing or develop new processes Consult with business leaders to better understand their workforce needs and advise on the appropriate strategy Establish and develop relationships with all key stakeholders: suppliers, internal customers, internal People team, Procurement, Legal, IT, and other business stakeholders to drive and understand global operational needs Ensure compliance among contingent workforce and suppliers Experience: 3+ years work experience in project management, managing complex and business critical projects Comprehensive understanding of contingent workforce guidelines and best practices, as well as contingent workforce risk and compliance strategies Experience documenting processes and creating step-by-step guides or SOPs, with the ability to translate complex workflows into clear, repeatable documentation Experience working in any Vendor Management System (VMS) Self-directed, detailed oriente

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building s

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a GTM Program Manager in our New Markets area in Brazil ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. In this role, you will sit at the strategic intersection of Demand Generation, Revenue Operations, Marketing, and Technical teams. As an operational amplifier for our commercial organization, you will design, build, and optimize AI-powered automations, automated workflows, and data pipelines that power our outbound go-to-market motions and help Wellhub scale globally. YOUR IMPACT Automate GTM Infrastructure: Design and deploy AI-powered data enrichment systems and workflows (using tools like Clay, Zapier, n8n, Salesforce, and Salesloft) to identify Ideal Customer Profile (ICP) prospects and deliver high-intent leads directly to sales teams. Drive Commercial Personalization: Build workflows that automate highly personalized messaging and deliver actionable account intelligence to SDRs and Closers to increase conversion rates. Execute GTM Experiments: Drive, prioritize, and analyze A/B

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a GTM Program Manager in our New Markets area in Brazil ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. In this role, you will sit at the strategic intersection of Demand Generation, Revenue Operations, Marketing, and Technical teams. As an operational amplifier for our commercial organization, you will design, build, and optimize AI-powered automations, automated workflows, and data pipelines that power our outbound go-to-market motions and help Wellhub scale globally. YOUR IMPACT Automate GTM Infrastructure: Design and deploy AI-powered data enrichment systems and workflows (using tools like Clay, Zapier, n8n, Salesforce, and Salesloft) to identify Ideal Customer Profile (ICP) prospects and deliver high-intent leads directly to sales teams. Drive Commercial Personalization: Build workflows that automate highly personalized messaging and deliver actionable account intelligence to SDRs and Closers to increase conversion rates. Execute GTM Experiments: Drive, prioritize, and analyze A/B

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Technical Program Manager for the Human-in-the-Loop (HITL) Operations , you will own the end-to-end lifecycle of Roblox's AI data labeling and model evaluation ecosystem. This is a high-leverage, high-ownership role at the intersection of Research, Engineering, and Operations. You will scale our data operations that is handling million of items evaluated annually today with projection of 4x the current volume by 2030, managing a multi-million annual budget and a distributed workforce of 100+ remote contractors — all while driving the platform evolution from manual workflows to AI-assisted, LLM-accelerated operations. This is a rare opportunity to build the data infrastructure that directly determines the quality of Roblox's AI models across creator tools, content discovery, in-experience AI, and 3D generative content — at the exact moment when human judgment is the critical ingredient for getting these models right. You Will Lead data programs end-to-end. Own the full lifecycle of labeling and model evaluation workflows across Roblox's AI teams — from translating ambiguous ML requirements into structured annotation tasks, to overseeing contractor execution, quality review, a

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead or collaborate with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link/Crypto onramp products, features, and experiments. Partner with Product and Engineering teams to design and implement the infrastructure and tools needed to support operational workflows. Represent the interests of users in product development discussions and advocate for solutions that improve the consumer experience. Develop customer support strategies and implement tools to enhance self-service options for users. Ensure operational processes and product features comply with applicable local laws, regulations, and consumer protection requirements. Monitor and analyze operational metrics, driving continuous improvements to meet key performance objectives, such as consumer satisfaction, contact rate, and service-level agreements (SLAs). Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 5 years of post bachelor's progressive experience in Operations. Must also have each of the following: 5 years experience pulling data, creating queries and analyzing large datasets using SQL. 4 years experience leading end-to-end execution