The Operations Program Manager (OPM) role at Zoox will develop processes in Manufacturing Operations, and be responsible for complex hardware assemblies, and ensure product performance and scalability to meet the Demand Plan at Zoox. This role sits within the Advanced Hardware Manufacturing Operations Team at Zoox. The role will manage the overall production readiness, including metrics and daily reporting, alignment of production schedule to demand, overall material readiness and coordination between different production stages, through Testing and validation, and manufacturing at scale. In this job, you will Own the program for scaling the hardware products. Oversee operations, planning, and execution of production. This role will combine both tactical and strategic planning to ensure lines stability Report on daily, weekly, and monthly in both cross functional meetings and written update on metrics required to scale the product including triaging issues as they occur Leverage Zoox knowledge across engineering, supply chain, and manufacturing to ensure line stability and meet the demand plan Monitor weakness in supply chain such as Memory component, component availability, manufacturing readiness, release dates / cut-overs and capacity planning. Work cross-functionally with manufacturing, test engineering, procurement, and supplier quality teams to support ramp readiness. Communicate overall engagement, project status, and risk clearly to management, calling out key issues. Develop options as needed for resolution with the cross-functional teams Support engineering and supply chain teams, by ensuring testing equipment milestones and first article approvals are included in the production plan. Qualifications Bachelor's degree 10+ years of combined relevant
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Global Programme Manager, Enterprise Data will support the Enterprise Data Programme Director in leading and delivering WPP’s global Enterprise Data programme. The role will be responsible for managing the day-to-day delivery of key programme workstreams, ensuring plans, resources, risks, dependencies and outcomes are actively managed across markets, technology teams, business stakeholders and delivery partners. This is a hands-on programme leadership role, providing delivery momentum, structure and coordination across a complex enterprise transformation. The postholder will work closely with workstream leads, PMO, Finance, technology teams and vendors to ensure delivery is controlled, decisions are progressed, risks are managed and programme outcomes remain aligned to the Data strategy. The role will play a key part in delivering WPP’s enterprise data transformation, supporting modernised data platforms, improved integration and standardisation, stronger data governance, trusted analytics and AI-ready data foundations across the group. What you'll be doing: Manage deliver
The Delivery Manager II role provides excellent customer service to both internal and external customers. This position will be responsible for the successful management of customer relationships that increase the overall utilization of GHX solutions and services, ensures customer retention and improved customer satisfaction levels for Managed Services. Additionally, the candidate must be an individual that has strong communication, analytical, problem-solving, planning, coordination, and leadership skills as well as the ability to develop and maintain strong business relationships. This position requires effective time management skills, a passion for customer service and performance excellence, attention to detail, and a high level of integrity and work ethic. Principle Duties and Responsibilities: Cultivates and maintains customer relationships to increase understanding and utilization of all Provider Managed Services products. Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues. Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when needed. Proactively developing campaigns to re-engage customers and/or increase customer KPI’s. Lead implementation of managed services solutions for new customers and work closely with cross-functional teams to ensure successful project kickoff Effective time management of projects and meetings while adhering to deadlines. Create, develop, and use presentation materials for onsite or WebEx meetings with customers Mentor team members through daily tasks and refine processes and resource materials where areas of improvement have been identified. High level understanding of all other GHX services and customer activity of account health to aid in an increased adoption of GHX’s recommended practices. Work closely with the CSM and ESE team to ensure customer satisfaction and new pot
MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document deci
MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document dec
MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Atlanta and New York City for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable ow
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Event Security Specialist serves as the lead security professional who plans, coordinates, and carries out security operations. These operations support corporate events, executive engagements, leadership meetings, and other high-profile activities throughout Micron’s global footprint. The role is responsible for conducting event risk assessments, developing security plans, coordinating security resources, supporting executive protection requirements, managing incident response, and helping protect attendees, company assets, and sensitive information. As a Technical Surveillance Countermeasures (TSCM) Authority, the individual will conduct technical security inspections of meeting venues, executive spaces, boardrooms, and conference facilities. They will also support inspections at hotels and other locations where sensitive discussions may occur. The role will deploy as required in support of executive events and strategic business activities. Responsibilities: Event Security - Serve as the primary security lead for corporate events, executive engagements, and high-profile company functions. Conduct event security risk assessments and develop practical mitigation strategies. Develop comprehensive security plans, emergency response procedures, and operational security documentation. Coordinate with executive protection personnel, venue management, event organizers, law enforcement, and third-party security providers. Support site surveys, protective advances, route analysis, and venue as
Technical Business Analyst, Point72 A Career with Point72's Trade Research Team Point72’s Trade Research team supports the firm’s trading activity by delivering research, market data, and day-to-day support that help quantitative researchers and portfolio managers make informed decisions. WHAT YOU’LL DO Partner with Technology, Operations, Trading, Compliance, and other teams to prioritize, scope, and execute projects that support the Trade Research function Design and improve day-to-day workflows that leverage new technologies to increase team productivity and efficiency Coordinate with brokers and third parties to implement trading connectivity and resolve operational issues Streamline the team’s process for evaluating, investigating, and purchasing new market data Build strong relationships across internal functions to support research teams and address daily operational needs WHAT’S REQUIRED Strong project management and organizational skills, with the ability to prioritize multiple initiatives and drive them to completion Technical fluency, including coding experience and familiarity with cloud technologies such as AWS High degree of agency and ownership, with the ability to identify needs, solve problems, and execute independently Experience building partnership across business and operations functions Ability to design, improve, and document workflows that increase efficiency and support day-to-day operations Comfort working with market data, trading systems, brokers, and other third-party providers Strong communication skills and the ability to build relationships with internal stakeholders A proactive, solutions-oriented mindset, with strong attention to detail and a focus on operational excellence Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Voluntee
The Best Players Need the Best People. Targeted Internship Dates: January - March 2027 Hands on introduction to many elements of golf tournament operations including exposure to financial management and reporting, inventory maintenance, and coordination of the tournament and daily logistics of the event. Daily Job Responsibilities Coordinate delivery, proper placement and service schedule with portable restroom partner Work with volunteer committees so ensure they are prepared for tournament week Assist with placement and set up of all office trailers Coordinate golf cart inventory, delivery and pickup; create intake plan and work with volunteer committee tournament week to ensure proper allocation of carts Create and utilize a log for each shipment prior to tournament week; assist volunteer committee during tournament week to ensure proper delivery of shipments Oversee any forklift needs the tournament may have. Tournament will provide proper certifications Other duties as assigned Requirements Interest in Event Management, Marketing and/or Sports Marketing Ability to work in a team environment Public relations skills and ability to communicate with staff
Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Job Summary The Segment Marketing Manager will play an important role in supporting the execution of segment marketing programs to generate demand, accelerate pipeline, and drive revenue growth for nCino. This role works closely with Sales, Partners and Marketing teams to execute localized campaigns and events aligned with nCino's global brand and messaging while developing business line understanding. Responsibilities Execute North America field marketing programs, including events, webinars, digital advertising, email campaigns, and direct mail to engage key prospects and customers. Collaborate with team on campaign coordination and provide market insights to enhance engagement strategies and develop localized campaigns to drive pipeline growth. Collaborate with the marketing team to adapt corporate messaging, campaigns, and assets for regional relevance. Coordinate field-level events, including sponsorships, trade shows, and executive programs with Global Events Team. Report campaign performance metrics Learn to analyze data to evaluate effectiveness and identify recommendations on areas for improvement by market segment. Partner with Sales, Product Marketing, Partner Marketing and other internal teams to align marketing activities with business objectives and provide insights on marketing program performance. Conduct research efforts of field marketing best practices, industry trends, and competitive activity to support strategy development. Utilize marketing automation tools and CRM systems (Salesforce, Marketo, 6sense) to enhance campaign execution and optimize business operation. Manage campaign performance tracking and provide data-driven insights on marketing program activities and successes to ensure alignment with sales goal. Qualifications Required: Und
Technology Delivery Lead: Cyber Security Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Lead the delivery of security initiatives that safeguard the future of digital finance. The Role As a Security Delivery Lead at Capco, you’ll lead the end-to-end delivery of complex cyber security initiatives for some of the world’s leading financial and energy institutions. Working closely with security architects, engineers, technology teams and client stakeholders, you’ll turn security priorities into structured delivery plans, coordinate multidisciplinary workstreams, and ensure projects are delivered to agreed scope, timelines and outcomes. You’ll provide clear governance across risks, dependencies, resources and decisions while helping teams embed security-by-design across cloud, on-premise and hybrid environments. You’ll also champion practical, responsible use of approved AI tools, automation and AI-enabled workflows where they can improve delivery speed, quality and insight, while maintaining appropriate human judgement, review and security guardrails. What You’ll Do Lead security projects from initiation through delivery, defining scope, plans, milestones, dependencies and delivery outcomes, using approved AI-enabled tools and automation where appropriate to improve planning, insight and delivery efficiency Coordinate security, engineering, architecture, technology and client workstreams to maintain momentum, resolve delivery blockers and oversee initiatives across areas including IAM, cloud security, endpoint protection, SIEM, application security, vulnerability management and Zero Trust Own project governance, including RAID management, status reporting, decision tracking, change control and escalation, maintaining appropriate human review, audit trails and escalation pathways when AI-enabled workflows are used Manage project resources, budgets and delivery forecasts, ensuring work remains aligned to agreed priorities, commit
About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support read
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyse data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyse and troubleshoot complex technical issues through direct user interaction (email, phone), utilising SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimise and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement ini
Opportunity ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Program Manager - Released Products to join the ThermalWorks Team, working directly with R&D, Engineering, Project Management, Operations, Service, and other stakeholders, and focusing on managing changes after initial product release and maintaining visibility to revision scope, dependencies, owners, due dates, release readiness, and implementation status. Key Responsibilities Include but are not limited to: Product Lifecycle & Revision Coordination Manage programs for released products — major revisions, performance or configuration updates, compliance-driven changes, manufacturing changes, and documentation-impacting updates. Maintain revision plans defining scope, affected products and configurations, deliverables, owners, dependencies, milestones, and implementation status. Lead recurring cross-functional meetings — agendas, status updates, decisions, and action items — and follow through to closure. Monitor schedule, scope, risk, and readiness; identify gaps early and escalate decisions or resources needed to keep revisions moving. Coordinate release and implementation readiness across Engineering, Operations, Service, Project Management, and external manufacturing partners. Documentation Update Coordination Partner with the Technical Writer, R&D, and Project Management to identify documentation affected by released-product changes and revisions. Coordinate priorities, reviews, approvals, and release timing for updates to product specifications, data sheets, IOM manuals, submittals, drawings, test information, labels, and attachments. Ensure documentation owners receive complete, timely technical inputs — approved engineering changes, updated drawings, performance data, calculations, test results, and configuration details. Track d
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups
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