Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast-growing, digital-native companies. Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn. What you'll do As an engineer on the team, you'll be responsible for shaping and building a suite of products that let our users model and operate their business more efficiently. You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship code every day. In this cross-functional role, you'll collaborate with experts in infrastructure, security, design, and operations to build business-critical internal and external features that power Stripe users around the world. Responsibilities Design the next generation of Stripe products to meet the high-growth needs of our company and customers for years to come Deliver value through a strong collaborative, user-first approach with stakeholders and customers Mentor engineers to help them grow Debug and solve critical production issues across services and multiple levels of the stack Who you are We're looking for someone who meets the
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Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale. Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our cu
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale. Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our cu
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department Technology, Data & Analytics Team Who You Are You’re a data scientist with experience in building and deploying machine learning solutions for complex, and sometimes ambiguous, business problems. You have worked end-to-end on the ML model lifecycle, from early data discovery and analysis to deploying and maintaining models in production. You believe that the best data science work accelerates learning, improves decision making, and ultimately drives measurable impact for customers and the business. Justworks is looking for a Senior Data Scientist to join our ML group within the Data & Analytics team. You'll primarily partner with Product and Engineering to identify and frame domain-specific use-cases as data science problems, prototype and evaluate the appropriate technical solutions, and work with our Machine Learning Engineers to deploy them into production and maintain them. Your Success Profile What You Will Work On Lead end-to-end machine learning and data science projects: Partner with product and engineering leaders to identify and scope new data science use-cases within their domains such as Risk &
About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a hands-on Global Workplace Lead to own workplace experience across all Modal offices. You'll manage our Workplace Experience team and set the tone for the day-to-day operations, programs, and physical environments that make each location thrive. You care as much about how a space feels as how it functions, and bring the same taste and judgment to our offices that we bring to our product. You'll develop a deep understanding of what each office actually needs, and build trusted relationships with local leads and cross-functional partners across the organization. What You’ll Do: Manage and develop a team of workplace services professionals: setting direction, coaching performance, and building a high-functioning team. Own operational quality across every office by tracking service levels and space utilization, spotting patterns, and fixing the underlying causes of recurring problem
The Managed Services Analyst II role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. Principle Duties and Responsibilities: Support accounts as the operational point of contact between customers and internal service delivery teams. Analyze dashboards compiling account health, service utilization, and operational metrics to report insights and support customers, aimed at improving their overall account health and experience. Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers when beneficial — while applying working knowledge of internal and external processes. Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions; identify and escalate repetitive issues, and resolve escalations as required. Proactively maintain and contribute to team reference materials. Train and mentor MSA I team members on customer communication and engagement standards. Support increased adoption of GHX's recommended practices through daily customer interactions. Required Skills: Ability to recognize problems, gather information, and escalate to leadership when necessary. Internet savvy and computer literacy with proficiency in Microsoft Office applications. Must be able to follow documented process and be detail oriented. Strong accountability and integrity due to sensitive nature of information. Strong customer support skills. Clear and effective verbal, written, and presentation skills. Ability to regularly meet or exceed KPI and QA standards. Ability to grow and adapt to changing guidelines or processes. Ability to prioritize, multitask, and carry out projects correctly in a timely manner.
POSITION SUMMARY: The Manager, Clinical Lab is a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. The Manager works closely with groups to ensure strict compliance with good manufacturing practices and CLIA/CAP guidelines at all times. Ensures the effective use of materials, equipment and employees in producing quality products. Monitor and control staffing / labor, capital expenditures, and manufacturing performance. Develops budget and monitors expenditures. Formulates and recommends manufacturing policies, procedures and programs. Selects, develops and evaluates line-management to ensure the efficient operation of the function. PRIMARY RESPONSIBILITIES: Under the direction of Senior lab leadership, and in close collaboration with other Laboratory leadership, this individual provides operational and strategic leadership to laboratory products assigned to the individual. Generates and routinely provides executive-level production/departmental summaries. Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA) Engages in future planning and scales employees and equipment appropriately Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates Monitors the quality control/assurance programs, test results, and equipment (if applicable) Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement) Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. Refines current lab process through continuous improvement projects. Oversees team-specific lab operations. Go-to person when Senior lab leadership is not present; go-to person for knowledge of pr
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Sanctions Compliance Senior Specialist role will be responsible for performing Level 2 escalation reviews of sanctions-related customer and transaction screening alerts for fiat and cryptocurrency, and determining the appropriate course of action in instances of a potential match. In addition, the AML Sanctions Compliance Senior Specialist will assist with the provision of sanctions-related advice and guidance regarding sanctions laws impacting financial crime investigations across SoFi’s diverse products and services, including by providing guidance to the Level 1 team supporting customer and transaction screening as well as on-chain investigations related to sanctions. The AML Sanctions Compliance Senior Specialist will also assist with the drafting of sanctions compliance policies and procedures, and help execute ad-hoc projects. What you’ll do: Conduct customer and transaction-related sanctions monitoring activities, ensuring that alert determinations (fiat and cryptocurrency) are appropriate, fully supported, and documented. Make the final decision on alert/case dispositioning, escalating potential true matches to management, and taking mitigating actions as needed according to procedures Respond to sanctions-related escalations from various business units or compliance teams, inclu
Who we are Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe. We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. What you will be doing: Key responsibilities Your role will be encompass: Bring the best of our expertise from the other Departments to your clients on Data Science, Activation (e.g., media buying, CRM, …) and Creativity. Impact-driven with real sales abilities, you will have to embark our clients top executives (CMOs, CDO, sometime directly the CEOs) into a transformation of their marketing department and make sure Artefact/NetBooster is their preferred partner in this Endeavour. Among your responsibilities as Director, you will : Develop the country Consulting Department Ensure the best allocation of consultants resources to clients and projects (staffing) Develop the consultants expertises through trainings and best practice sharing with the other countries (digital ecosystem, consulting hard skills, soft skills, …) Communicate the Department successes and results at country level (ex : through events and PR) Deliver the highest standards of quality
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. As an ideal candidate, you will have We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal ATSE II candidate should have: 4+ years of relevant experience Strong understanding and grasp of the following areas Systems administration Troubleshooting Systems Scalable and Highly available distributed systems Network Administration Application Architecture Data architecture and design Understanding of database architecture and administration Experience in performance tuning and benchmarking Previous experience in technical support A B.Tech / B.S. or equivalent work experience Nice to have Comfortable with
Req ID: CSQ128R10 Location: London, United Kingdom - Hybrid Job Role: Senior Forward Deployed Engineer - Architect All levels Recruiter: Francesca Paternoster As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture an
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Renewals team owns the commercial success of Mixpanel's existing customer base, protecting and growing renewable ARR across APAC. We take a proactive, full-lifecycle approach to every account: planning early, leading with the value customers realise from Mixpanel, and building the commercial strategy that turns satisfied customers into long-term, growing partnerships. This is a highly cross-functional team. We partner closely with Customer Value Architects, Account Executives, Deal Desk, Finance, Legal, Marketing, and Product to deliver successful customer outcomes and predictable, disciplined revenue retention across the region. About the Role As a Renewal Manager, you'll own the commercial success of your book of business, taking a proactive, 12-month approach to renewal planning, customer value, stakeholder alignment, and negotiation. You'll be accountable for the end-to-end renewal lifecycle, from early strategy and stakeholder mapping through negotiation, execution, and post-renewal success planning, always focused on customer satisfaction, long-term retention, and sustainable growth. A renewal is being managed from the moment the last one is signed. You'll set the strategy long before commercial negotiations begin, protect the commercial baseline in every decision, and maintain a forecast that leadership can trust, with no surprises and no last-minute category flips. You'll lead with value, understand what customers achieved with Mixpanel today, and build your commercial approach around the outcomes we’ve delivered. This is a commercial, ownership-driven role at the centre of Mix
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to make an impact at an extraordinary scale. About the team The Customer Success (CS) team oversees the post-sales lifecycle for Stripe users, helping them realise the full value of their investment in Stripe. CSMs drive user success, increase retention and expansion, and support mutually beneficial renewals. Few teams have such a direct impact on Stripe’s growth. The CS Strategy and Operations (S&O) team shapes how Customer Success operates at Stripe, providing strategic and operational partnership to CS leadership. The team runs and improves both the function’s day-to-day operating model, from leadership forums and territory and compensation design to the systems and cadences that enable execution, and its long-term direction. In this analyst role, you will help the team scale by surfacing insights for leaders, automating processes, building dashboards, and driving run-the-business operations. You will translate CS priorities into actionable plans, lead cross-functional initiatives, and build the operating mechanisms that help teams make better decisions, execute consistently, and scale effectively. What you’ll do The near-term focus of this role is to strengthen the operational foundations of Stripe’s Customer Success business. You will work on projects spanning process design, business cadences, systems, reporting and territory management, helping the team operate effectively as it scales. As an analyst, you will turn data into actionable insights, measure and forecast business performance, and build dashboards that enable better decision-makin
Senior Software Engineer - Business Automation Build the software that helps build a spaceplane At Dawn Aerospace, we're building a reusable spaceplane and working to make routine access to space a reality. Behind every flight is a huge amount of software. The Spaceplane Software team develops and maintains the systems that power the programme, from mission control and flight software through to the ERP, manufacturing and operational systems used to design, build and fly our vehicles. We're looking for a Senior Software Engineer - Business Automation to take ownership of the software that keeps our business running. You'll work across engineering, manufacturing, supply chain, finance and operations to identify opportunities, build solutions, and deliver tools that have a direct impact on how we develop and manufacture aerospace hardware. This is a role for someone who enjoys solving real-world problems, working closely with stakeholders, and owning products from concept through to deployment. What you'll do Design, build and maintain business-critical software across the full stack Frontend and backend development Databases design and administration UI/UX design DevOps and Site Reliability Engineering Own the roadmap and priorities for Dawn's internal business systems Work directly with teams across the company, from engineering to finance, to understand their needs and deliver solutions that work for them Take projects from idea to implementation, operating with a high degree of autonomy and ownership What you'll bring Bachelor's degree in Software Engineering, Computer Science or a related discipline 3+ years' professional experience in full-stack software development Experience designing, building and maintaining production software systems Nice to have Experience with one or more of: Enterprise Resource Planning (ERP) systems Manufacturing Execution Systems (MES) Production or Manufacturing Engineering environments Quality Management Systems (QMS) Why join
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Phone Numbers Operations Specialist . About the job We are seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, ensuring a smooth and seamless process with personalized attention. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Serve as a dedicated point of contact for ISVs as they routinely port phone numbers to Twilio and manage one-time porting projects for direct customers. Provide support for common customer inquiries received by email to ensure they have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems. Learn and devel
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