The CPWM - NIC Resource Officer is considered a subject matter expert on investment and banking procedures and processes. The Resource Officer will work on a team comprised of Wealth Solutions Advisors with a focus on delivering advice and service to Citi investment and banking clients. The Resource Officer provides first level support and escalation to licensed associates, internal partners and clients. They handle escalated customer inquiries and ensure client requests/problem resolution is handled promptly and seamlessly. The Resource Officer works closely with business partners to review front line metrics (e.g. questions raised, frequency of escalated items, etc...) and use that data to develop individual and team based coaching opportunities. Responsibilities: Addresses procedural / process related questions and concerns from associates and assists with problem resolution. Resolves escalations from clients, Wealth Teams, senior leadership or executive levels. Provides point of call resolution, a research/escalation resource and partners with process specialists to research and resolve client requests. Supports an expansive and/or diverse array of products/services (e.g. Investment, banking, mortgage). Liaises with strategic partners, managers and department to resolve client requests promptly and achieve excellent internal and external customer service. Documents, tracks and monitors items escalated to them to ensure a timely resolution. Tracks all items using internal tracking system. Responsible for keeping detailed records of open client issues and monitoring them accordingly. Works with business partners in identifying performance issues, drafting and executing team and individual based training. Collaborates with training partners to align coaching efforts with training strategy, focusing on knowledge and
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Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade
*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--header-height)" data-turn-id="dc83b0d5-076b-4cba-baaa-f99ac2ec30a3" data-testid="conversation-turn-15" data-scroll-anchor="false" data-turn="user"> *]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:2dd7681d-dccf-4d05-ade4-b351e5682e72-7" data-testid="conversation-turn-16" data-scroll-anchor="false" data-turn="assistant"> Job Title: Adult Acute Speech and Language Therapist Banding: Band 6/7 Location: West Yorkshire Start Date: ASAP Hourly Rate: £24.00–£31.00 per hour Working Hours: Full time or Part time Job Overview We are currently seeking an experienced and motivated Adult Acute Speech and Language Therapist to join a dynamic acute service in West Yorkshire. This is an exciting opportunity for a Band 6 or Band 7 clinician with experience in acute adult settings to provide specialist assessment and intervention for adults presenting with communication and swallowing difficulties. The successful candidate will work as part of a multidisciplinary team delivering high-quality Speech and Language Therapy services within an acute hospital environment. While tracheostomy competency is desirable, applications are also welcomed from clinicians with strong acute experience who are looking to further develop their specialist skills. Key Responsibilities In this role, you will: • Provide specialist assessment, diagnosis, and treatment for adults with communication and swallowing disorders within an acute setting. • Manage a varied caseload of adult acute patients, including those with complex needs. • Deliver evidence-based interventions and
*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:2dd7681d-dccf-4d05-ade4-b351e5682e72-5" data-testid="conversation-turn-12" data-scroll-anchor="false" data-turn="assistant"> Job Title: Adult Neuro Rehab Speech and Language Therapist Banding: Band 6 Location: Dorking Start Date: ASAP Hourly Rate: £24.00–£30.50 per hour Working Hours: Part time – 3 days per week Job Overview We are currently seeking a skilled and compassionate Adult Neuro Rehab Speech and Language Therapist to join a specialist Neuro Rehabilitation Service based at Dorking Hospital. This is an excellent opportunity for an experienced Band 6 clinician looking to provide specialist assessment and rehabilitation for adults with neurological conditions within a community setting. The successful candidate will play a key role in delivering high-quality Speech and Language Therapy services to adults presenting with communication and swallowing difficulties following neurological injury or illness. You will work closely within a multi-disciplinary team to support patients in achieving meaningful rehabilitation goals and improving their quality of life. Key Responsibilities In this role, you will: • Provide specialist Speech and Language Therapy services to adults referred to the community neuro rehabilitation service. • Conduct comprehensive and multi-disciplinary assessments, taking into consideration premorbid abilities, environmental factors, and individual patient needs. • Deliver differential diagnosis of communication and/or swallowing impairments. • Develop and implement personalised therapy programmes with clear SMART goals tailored to the patient’s level of understanding, motivation, insight, and support network. • Suppor
Paediatric Occupational Therapist – Clinic Based Salary: £38,500 – £47,000 (FTE) Location: Surrey Contract: Permanent Hours: Full-time (40 hours per week) About Our Client Our client provides specialist occupational therapy services to children aged 0–16 years in a clinic setting. Children may present with a range of diagnoses, including Sensory Processing Disorder, Autism Spectrum Disorder, Dyspraxia, Cerebral Palsy, Dyslexia, Speech and Language delays/disorders, global developmental delay, or neurological conditions. The service is built around a child-centred approach, using a structured three-step process: Identify: Comprehensive assessments to determine strengths and challenges. Educate: Sharing knowledge with families and schools to ensure needs are understood and supported. Accelerate: Delivering tailored therapy packages with individualised goals and activity programmes to help children reach their full potential. About the Role As an Occupational Therapist , you will: Work as an autonomous practitioner managing a clinical caseload. Undertake assessments using both standardised and informal tools. Interpret assessment data and produce detailed clinical reports. Develop child- and family-centred treatment plans using goal attainment scaling. Deliver 1:1 and small group therapy sessions in the clinic. Maintain high standards of clinical record keeping. Communicate effectively with the multidisciplinary team to ensure safety and manage risk. This is an exciting opportunity to make a meaningful impact on children’s lives in a supportive and collaborative environment. What’s on Offer Competitive salary: £38,500 – £47,000 (FTE). Structured induction and ongoing professional development. Opportunity to work in a modern, child-focused clinic environment. Supportive multidisciplinary team culture. About You Qualified Occupational Therapist registered with the HCPC. Experience in paediatric occupational therapy and clinical assessments. Strong clinical reasonin
*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:2dd7681d-dccf-4d05-ade4-b351e5682e72-9" data-testid="conversation-turn-20" data-scroll-anchor="false" data-turn="assistant"> Job Title: Adult Neuro Rehab Speech and Language Therapist Banding: Band 6/7 Location: Gloucester Start Date: ASAP Duration: Permanent Salary: Up to £45,996 per annum Working Hours: Up to full time Job Overview We are currently seeking an experienced and motivated Adult Neuro Rehabilitation Speech and Language Therapist to join a specialist neurological centre in Gloucester. This is a permanent opportunity within a 60-bed service providing dedicated support for individuals with complex, long-term neurological conditions requiring ongoing rehabilitation and care. The centre delivers 24-hour nursing and therapy input, with a strong focus on slow-stream neuro rehabilitation. The emphasis is on maximising each individual’s functional abilities, comfort, and overall quality of life through structured, person-centred therapeutic input. This role would suit a Band 6 or Band 7 clinician with experience in neuro rehabilitation who is passionate about long-term rehabilitation and multidisciplinary working. Sponsorship is available for eligible candidates. Key Responsibilities In this role, you will: • Provide specialist Speech and Language Therapy assessment, diagnosis, and intervention for adults with complex neurological conditions. • Deliver individualised rehabilitation programmes focused on communication and swallowing needs. • Contribute to slow-stream neuro rehabilitation pathways, supporting long-term functional improvement and quality of life. • Work collaboratively within a multidisciplinary team including nursing, ph
About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all. About the Role TeleMed2U is seeking an experienced Virtual Nephrologist Physician Assistant or Nurse Practitioner to join our growing, multi‑specialty telehealth practice. This role focuses on the evaluation, diagnosis, and management of nephrology conditions through a fully remote platform. The ideal candidate is clinically confident, patient‑focused, and comfortable delivering care in a virtual environment. What you'll do Evaluate diagnose, and manage chronic kidney diseases Conduct follow-up visits and longitudinal care for established patients Document all patient encounters accurately and timely within the EMR - Advanced MD Collaborate with other specialists and care team members to ensure coordinated, patient-centered care Maintain compliance with TeleMed2U clinical protocols, quality standards, and regulatory requirements Develop, implement, and adjust treatment plans in collaboration with supervising physicians as required by CA regulations Order and interpret laboratory and diagnostic studies Provide patient education and counseling focused on lifestyle, medica
About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all. About the Role TeleMed2U is seeking an experienced and patient-focused Nephrologist to join our growing virtual specialty care team in (Part-Time) capacity. This role allows you to deliver high-quality nephrology care through a fully remote telehealth platform while maintaining an excellent work–life balance. What You Will Do Provide virtual Nephrology consultations, evaluations, diagnoses, and treatment plans via telehealth Evaluate, diagnose, and manage chronic kidney diseases Conduct follow-up visits and longitudinal care for established patients Document all patient encounters accurately and timely within the EMR - Advanced MD Collaborate with other specialists and care team members to ensure coordinated, patient-centered care Maintain compliance with TeleMed2U clinical protocols, quality standards, and regulatory requirements Qualifications MD or DO from an accredited medical school Completed fellowship training in Nephrology Board Certified or Board Eligible in Nephrology Active, unrestricted medical licenses (multi-state licensure preferred) Comfortable providing care
About the Job: LaunchDarkly is seeking a Senior Manager, Global Payroll to lead and scale the company’s global payroll operations during its next phase of growth. This leader will partner closely with Accounting, Finance, People, Legal, IT, Total Rewards and external payroll providers to ensure payroll is accurate, timely, compliant, efficient and employee-centered across all countries and entities where LaunchDarkly operates. The Senior Manager, Global Payroll will own the end-to-end payroll operating model, including payroll processing, controls, compliance, vendor management, reconciliations, reporting, systems and continuous improvement. This role is ideal for a strategic, hands-on payroll leader who is comfortable driving change across multiple functions and regions, staying close to complex details, and building scalable processes that support a growing global workforce. Responsibilities: Own the end-to-end global payroll operating model, including payroll calendars, standard operating procedures, data inputs, approvals, processing, funding, reconciliations, reporting and issue resolution Lead US and international payroll operations across multiple countries, entities, pay frequencies and local requirements, ensuring each payroll cycle is accurate, timely and complete Manage relationships with third-party payroll providers, EOR partners and local payroll specialists, holding partners accountable for service quality, compliance, deadlines and issue resolution Establish and maintain strong payroll controls, review procedures and audit-ready documentation across employee data, tax withholding, deductions, benefits, equity, commissions, bonuses, off-cycle payments and employee changes Partner closely with People Operations and Total Rewards to ensure new hires, terminations, transfers, promotions, compensation changes, benefits elections, leaves and other employee lifecycle events flow accurately into payroll Partner with Accounting on payroll reconciliations, pay
About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all. About the Role TeleMed2U is seeking an experienced and patient-focused Rheumatologist to join our growing virtual specialty care team in a full-time (FTE) capacity. This role allows you to deliver high-quality rheumatologic care through a fully remote telehealth platform while maintaining an excellent work–life balance. The position includes a 37-hour clinical workweek and opportunities to provide APP supervision, working collaboratively with a multidisciplinary care team to manage both chronic and complex rheumatologic conditions using evidence-based medicine. What You Will Do Provide virtual rheumatology consultations, evaluations, diagnoses, and treatment plans via telehealth Manage chronic autoimmune and inflammatory conditions, including medication management and treatment monitoring Conduct follow-up visits and longitudinal care for established patients Provide clinical oversight and supervision for Advanced Practice Providers (APPs), as applicable Document all patient encounters accurately and timely within the EMR Collaborate with other specialists and care team memb
Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platforms. Lead a small team of Product Managers while staying hands-on across solutioning, architecture, and delivery. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Key Responsibilities Partner Technology Own the Partner Center technology roadmap spanning cloud provider integrations, partner attribution & telemetry, and incentive/MDF management Drive build-vs-buy decisions for the Partner platform in direct partnership with Partner leadership Deliver solutions that support the full partner lifecycle: onboarding, co-sell, information sharing, support, progress tracking, and program management across Resellers, Technology Partners, ISVs, and Cloud Marketplaces Align partner technology with Sales, Partner Ops, and Partner Specialist workflows Customer Success Technology Own the Customer Success technology stack supporting CSMs across the full customer lifecycle: onboarding, adoption, expansion, and renewal Partner with Customer Success leadership to translate business objectives into scalable tooling and automation Enable CSM productivity through health score visibility, account intelligence, and proactive risk alerting Ensure tight integration between Customer Success platforms and Sales, Support, Billing, and Product systems Drive adoption of AI-assisted workflows for CSMs including next-best-action recommendations, sentiment signals, and churn risk indicators Customer Support Technology Own the Customer Support technology stack to enable customer support team with right tooling, including AI/agentic infrastructure, ETL/data pipelines, Workforce Management, and customer engagement tooling (chat, voice, workflow automation) Partner with Technical Support, Customer Success, and Professional Services to al
About TeleMed2U At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all. About the role TeleMed2U is seeking a talented and compassionate licensed therapist for telemedicine. TeleMed2U is a leading provider in specialty care. Our team of specialist are experts in the field, with proven experience in addressing and treating mental health disorders. At TeleMed2U we provide comprehensive outpatient behavioral health for children, adolescents, and adults. What you'll do Live anywhere within the US, but need CA License Work with clients remotely via HIPAA compliant video-based therapy Formulate a diagnosis, develop individualized treatment plans Facilitate individual or family therapy sessions Complete documentation and maintain required client-related records, including client diagnostic records, and progress notes within the assigned timeframes Maintain confidentiality of records relating to clients' treatment Experience with treatment of children, adolescents, and adults Qualifications Current CA License LPC, LMFT, LCSW, PsyD, PhD Spanish Speaking A Plus Open to license expansion Compensation Job Type: 1099 $80-90.00 per hour session Comprehe
Job Title: Alteryx Developer About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Requirements: We’re looking for an experienced professional to join the team as an Alteryx Automation and Data Controls Specialist . The role will focus on developing and maintaining Alteryx-based automation solutions, implementing effective controls, and supporting robust data lineage across critical processes. The successful candidate will work with technology, operations, risk, control owners and data stakeholders to improve process efficiency, strengthen control effectiveness and enhance transparency across the data lifecycle. What you’ll do Design, develop, test and implement scalable automation workflows using Alt
Job Title: Workforce Management Analyst (Remote) Location: Remote - United States Employment Type: FT Hourly Compensation: $30 per hour About CareTalk Health CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise — it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human. About the Role We're looking for a Workforce Management (WFM) Analyst to own forecasting, capacity planning, and analytics across our virtual clinic. You’ll support scheduling and staffing for all key roles — Patient Support Specialists (PSS), RNs, and Providers. This is a hands-on analytical role, not a traditional WFM seat. You will build and refine forecasts working alongside AI tools we’ve developed in-house. We’re looking for someone genuinely curious about applying large language models (LLMs) and AI to forecasting and planning problems — comfort and curiosity here matter more than years on any one platform. Schedule This is a full-time role working Monday – Friday 9am – 6pm ET. Some flexibility is needed based on clinic hours, which may include occasional evenings and Saturdays. Key Responsibilities What You'll Do Forecast contact and demand volume and build capacity/staffing plans across teams -- forecasting and analytics will be roughly 75% of the role. Monitor queues and staffing in real time, tracking adherence and service levels throughout the day and making intraday adjustments to keep coverage on target. Flag and respond to intraday risks — volume spikes, absences, and shifting demand — and communicate recommended adjustments to operations. Pull and combine source data from multiple inputs and analyze it to produce actionable staffing recommendations. Use our AI-powered tools — and your own prompting and experimentation with
About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to continuous learning and growth. Ylopo, LLC is a leading real estate technology company that provides advanced digital marketing solutions to real estate agents and brokers. We are looking for a highly skilled LSA and GBP Specialist to join our team and help us optimize Local Service Ads campaigns and Google Business Profiles for our clients. Responsibilities: Work with cross-functional teams to develop and implement strategies to optimize Local Service Ads campaigns, driving lead generation and conversion for real estate clients. Continuously analyze performance data to identify opportunities for optimization and improvement, and adjust strategies accordingly. Serve as a subject matter expert on Local Service Ads and Google Business Profiles for our clients, staying up-to-date with industry trends and changes in policies and best practices. Collaborate with Sales and Customer Success teams to develop and execute effective Local Service Ads strategies for clients. Communicate campaign performance and insights to clients, as well as recommend ongoing optimizations and improvements. Ensure campaigns are executed in a timely and efficient manner, working closely with the Operations team. Job Requirements Requirements: Bachelor's deg
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