Public Sector Operations Lead Jobs

About us: Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. About the role As a Collection Specialist , you will be responsible for managing and recovering overdue payments from customers in the KSA market. The role requires strong communication skills, good at convincing, cultural awareness, and professionalism in handling customers across diverse nationalities. Your Responsibilities Attempt 300-350 calls on a daily basis. Contact customers via all available channels like call,WhatsApp, and email to remind them of outstanding payments. Accurately document all customer interactions and update CRM systems in real-time. Escalate unresolved or high-risk cases to the team lead or concerned departments. Ensure all communications are compliant with SAMA collection guidelines and Tamara's internal policies. Meet daily and monthly collection targets and maintain high customer satisfaction standards. Can work as per the defined collection shifts starting as early as 8:00 AM KSA time. Should be comfortable working in rotational shifts. Your expertise Bachelor's degree (preferred but not mandatory). 1–2 years of experience in debt collection, customer service, or telecalling roles. Good understanding of collection tactics to convince the customer Fluency in Arabic and English is mandatory; proficiency in any of these languages Is preferable Hindi, Urdu, or Filipino. Strong convincing, persuasion, and problem-solving skills. Familiarity with CRM tools and dialer systems is preferred. Understanding of MS E

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Services Architect to join our team. This is a Hybrid (Bangalore, Mohali, or Pune) role, reporting to the Sr. Director, Solution Consulting in the Professional Services (Solution Consulting) department. As a vital technical cornerstone of the Professional Services GTM and Sales organization, you will operate in a high-impact capacity partnering directly with Service Sales Managers (SSMs) to provide deep architectural expertise during the scoping, sizing, and positioning of Zscaler Professional Services. Your primary mission is to ensure that proposed customer engagements are technically sound, accurately estimated, and perfectly aligned with customer zero-trust architectural goals and deployment best practices. This is a front-end, GTM-aligned technical role focused on de-risking and structuring complex deals before contracts are signed. Aligned with US/American enterprise customers.

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team Brand Social is the team behind GoDaddy’s social presence worldwide. We create brand content, build creator and UGC partnerships, and translate product stories into social ideas that reach entrepreneurs where they already spend their time. We run a continuous experimentation program to learn what earns attention, what builds trust, and what helps the brand show up more credibly in public conversation. We are investing in India's continued growth and are looking for someone who can help us deepen our understanding of local audiences, social platforms, and cultural trends. Together, we'll create social experiences that help entrepreneurs connect with the GoDaddy brand in meaningful ways. Organic brand reach requires deep local knowledge of a fast-changing social landscape, with selective paid amplification used only when it helps strong content reach more people! Are you excited by the opportunity to combine analytics, creativity, and cultural insight to shape how a global brand connects with entrepreneurs? We'd love to hear from you! What you'll get to do... Bring insights from India and international markets into brand planning, including cultural moments, platform behavior, creator trends, audience behavior, and the connection between brand storytelling and business results. You'll work closely with Paid Media, Talent, GTM, and regional agency partners to turn those insights into stronger social strategies and decisions Own our monthly organic-to-paid batch test process by selecting international candidate assets based on organic

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr Software Engineer to join our team. This is a Hybrid role, reporting to the Senior Manager, Software Engineering in the Exposure Management & Security Operations department. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform. What you’ll do (Role Expectations) Implementing scalable, high-performance backend services and APIs Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives Participating in on-call rotation

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your Role As a Trust & Safety Quality Analyst , you will be responsible for the end-to-end quality assurance (QA) framework within the Trust & Safety department. You will evaluate the work of Fraud Investigators to ensure they meet our rigorous standards for accuracy, regulatory compliance, and customer experience. Responsibilities QA Framework Design: Develop and refine the Quality Assurance scorecard and evaluation methodology for both Consumer and Merchant fraud investigations. Operational Calibration: Lead weekly "Deep-Dive" sessions with Team Leads and Investigators to align on decision-making logic. You are responsible for ensuring there is zero "quality variance" across different shifts and locations. Feedback & Coaching: Deliver constructive, data-driven feedback to Investigators and Team Leads. You will facilitate "calibration sessions" to ensure all team members are aligned on what "high quality" looks like. Root Cause Analysis: When a fraud loss occurs, you lead the "Operational Post-Mortem." You identify if the failure was a human error, a training gap, or a tool malfunction, and you drive the immediate fix. Process & Product Improvement: Partner with Product and Engineering teams to advocate for tool enhancements. Use quality data to suggest product features that reduce manual work, improve detection accuracy, and automate repetitive verification steps. High-Risk Decision Support: Provide guidance on complex, high-stakes inves

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Senior Manager in the Engineering department. You’ll collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product as part of the world’s largest cloud security platform. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Partnering with Product Management to drive detailed product requirements Defining software design specifications and implementing bug free code using test driven methodology Looking for opportunities to refactor existing code in the interests of maintainability and reusability Collaborating closely with other cross functional engineering teams (security, UI,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Senior Manager in the Engineering department. You’ll collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product as part of the world’s largest cloud security platform. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product Write production-quality code in C and C++ for Linux-based systems Diagnose, troubleshoot, and resolve issues in complex distributed systems Who You Are (Success Profile) You thrive in ambiguity, comfortably building the path forward in a

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Software Development Engineer to join our team. This is a hybrid role based in Hyderabad, reporting to the Director of Software Engineering. You will join the Engineering team that built the world’s largest cloud security platform from the ground up. As a leader in our multitenant architecture, you will bring your vision and passion to help organizations worldwide harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Understand how to build and operate high scale systems Provide service and product wide architectural guidance, and drive impactful technical decisions Establish and enforce best practices for coding, testing, observability, and CI/CD pipelines to maintain high-quality, production-ready services Drive cross-team collaboration and lead initiatives in performance optimization, reliability improvements, and adoption of new technologies/tools to accelera

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Sr. Manager, People Data Infrastructure and Platforms to join our team. This is a Hybrid role located at our Santa Clara, CA HQ or Bellevue, WA office, reporting to the VP, People & Culture AI and Data. In this role, you will lead the evolution of our workforce data ecosystem by establishing a trusted, governed data foundation and scaling intuitive analytics products across the enterprise. You will bridge technical architecture and business execution, partnering with cross-functional teams to eliminate manual reporting dependencies and enable AI-powered workforce intelligence. What you’ll do (Role Expectations) Manage and scale the People data foundation across our enterprise data ecosystem, overseeing workforce data models, pipelines, and data quality on Snowflake to deliver certified, trusted workforce data Establish and enforce data governance and metric certification standards, driving alignment

Become a part of our caring community The Community Engagement Professional serves as a key connector between the organization and the communities it serves. This role is responsible for building strategic partnerships, supporting outreach initiatives, representing the organization in community settings, and utilizing data-driven strategies to improve member engagement and community impact. The position combines relationship management, public health knowledge and accurate reporting to advance health outcomes and organizational priorities. This position is a combination remote work at home and field facing position that requires about 50% travel with a primary focus on Northeast Florida (Duval, Clay, St. Johns, Putnam, and Nassau counties) Position Responsibilities: Build and maintain relationships with community-based organizations, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums Identify opportunities for collaboration that align with organizational priorities, health outcome goals, and population health strategies Serve as liaison between internal teams and external partners to address community needs and improve access to services Support outreach strategies that increase brand awareness and member retention Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy Create and manage a portfolio of partnerships, critical to ensuring a referral pathway for our members. Manage budgeted funds and resources

Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and safely deploy such a robotaxi solution. The System Design and Mission Assurance (SDMA) team plays a foundational role in the company's success, responsible for constructing the safety case and fail-operational design for our autonomous driving robots before public road deployment. As a Validation and Verification Systems engineer at Zoox, you will be owning a highly cross-functional role spanning across program management, legal, Software, and Operations organizations. You will be part of a systems engineering organization that develops and deploys novel solutions to substantiate a safety case for autonomous driving. Zoox is building a purpose-built robotaxi. Your real-world and virtual tests will capture the full end-to-end performance, from the advanced AI systems through the custom vehicle platform. You will be leading the creation of cutting-edge V&V methodologies, developing processes, writing comprehensive validation plans, reviewing verification and simulation results, and preparing reports needed to ensure the safety of the Autonomous software. You will be part of an organization with strong leadership and a transparent and respectful culture that will enable you to bring out your best potential. The role is highly visible and there are opportunities for career growth through demonstrated achievement. In this role, you will: Establish strategies and methodologies to Verify and Validate the Software stack with robust test coverage Work cross-functionally to develop detailed Simulation test plans to validate Autonomous features Design efficient test programs to achieve test coverage of requirements and scenarios, drawing on simulation, and analysis where possible Maintain traceability between requirements, test cases, and results Troubleshoot and debug issues in the field, a

ABOUT ORCHESTRA Orchestra is a strategic communications and marketing company built for today's complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com. People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THIS ROLE The Executive Assistant provides high-level administrative and operational support to senior leadership, helping ensure the smooth day-to-day functioning of leadership schedules, meetings, travel, and office operations. This role is responsible for managing complex calendars, coordinating travel and logistics, and facilitating communication across internal teams and external stakeholders. The ideal candidate exercises sound judgment, maintains a high level of discretion, and anticipates needs while navigating competing priorities in a fast-paced environment. This is an opportunity for a highly organized, proactive, and dependable professional who takes pride in cre

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and proprietary trade data (shipments, customs filings, trade documents), and build the models and AI agents that turn it into real-time decisions on risk, compliance and enforcement for governments and the world's largest companies. Your Responsibilities Drive the technical direction for agentic systems. Define the architecture and roadmap for the models and agentic systems that process trade data as it arrives (shipments, customs declarations, invoices, bills of lading) and turn it into risk, classification and compliance decisions in real time. Build the pipeline from ingestion to decision. Lead the design of reliable, cost-efficient systems for ingestion, document understanding, entity resolution, inference and routing across models, at the scale of global trade. Adapt models to trade. Use analyst feedback, production outcomes and agent traces to fine-tune and post-train models (SFT, DPO, RL with domain graders) where it measurably beats prompting, and keep every model improving over time. Design the observability and feedback stack. Build the evals, tracing and feedback loops that decide what ships and catch regressions in production. Lead beyond your team. Mentor senior engineers, raise the technical bar across Engineering, and help shape how we hire and level ML talent. Shape the product and the business. Work with software engineers, data scientists, product managers and customers to generate new business ideas and turn ambiguous problems into shipped capabilities. About You BS/MS in Computer Science, Machine Learning, or a related field, or equivalent experi

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and proprietary trade data (shipments, customs filings, trade documents), and build the models and AI agents that turn it into real-time decisions on risk, compliance and enforcement for governments and the world's largest companies. Your Responsibilities Drive the technical direction for agentic systems. Define the architecture and roadmap for the models and agentic systems that process trade data as it arrives (shipments, customs declarations, invoices, bills of lading) and turn it into risk, classification and compliance decisions in real time. Build the pipeline from ingestion to decision. Lead the design of reliable, cost-efficient systems for ingestion, document understanding, entity resolution, inference and routing across models, at the scale of global trade. Adapt models to trade. Use analyst feedback, production outcomes and agent traces to fine-tune and post-train models (SFT, DPO, RL with domain graders) where it measurably beats prompting, and keep every model improving over time. Design the observability and feedback stack. Build the evals, tracing and feedback loops that decide what ships and catch regressions in production. Lead beyond your team. Mentor senior engineers, raise the technical bar across Engineering, and help shape how we hire and level ML talent. Shape the product and the business. Work with software engineers, data scientists, product managers and customers to generate new business ideas and turn ambiguous problems into shipped capabilities. About You BS/MS in Computer Science, Machine Learning, or a related field, or equivalent experience 8+

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our Zero Trust Branch datapath team. This is a hybrid role based in Santa Clara, CA (3 days in office), reporting to the Architect, Engineering. As a core technical expert, you will contribute to building and enhancing our Zero Trust Branch platform, designing and developing robust dataplane services and APIs that support millions of users globally. What you'll do (Role Expectations) Collaborate with cross-functional teams to define requirements, design architectures, and deliver resilient cloud-based software solutions and network integrations Leverage deep expertise in L2–L7 networking to develop and advance cloud-delivered security and SD-WAN technologies Develop, maintain, and optimize high-performance network applications and protocols utilizing Go and Python Design efficient data structures for network data processing and handle system-level pro