Public Sector Operations Lead Jobs

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. As Plaid’s Public Policy Manager for the UK and EU, you’ll lead our policy work across both regions, partnering closely with our Head of Policy and Head of Europe Legal and Compliance. You’ll advocate for a secure, consumer-friendly financial ecosystem where people can use their financial data to access the products and services they need. The work spans some of the most important and fast-moving issues in financial services, from cybersecurity and privacy to data use and competition. We’re looking for a resourceful, strategic thinker who reads political and regulatory dynamics well and finds a way forward. You’ll translate technical and business concepts into clear, actionable policy positions that help grow Plaid’s business and benefit our customers and the consumers they serve. If you’re high-agency, creative in your approach, and known for exceptional follow-through, we’d love to hear from you. Responsibilities Build and own relationships with regulators, government officials, and legislators across the UK and EU, as well as consumer groups, trade associations, financial institutions, and other key stakeholders. Represent Plaid in industry working groups and policy forums on o

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Manager to join our team. This is a Hybrid role, reporting to the Senior Director, Product Management in the Product Management department. This role will lead strategy, roadmap, and adoption for critical ZPA platform initiatives, focusing on driving foundational platform capabilities that improve scalability, resiliency, operational efficiency, and customer adoption across a complex enterprise product portfolio. As a highly strategic and cross-functional product leader, you will partner closely with engineering, architecture, operations, and go-to-market teams to define and deliver infrastructure investments that strengthen platform performance, simplify operations, and support the needs of both commercial and regulated environments. What you’ll do (Role Expectations) Define and drive the roadmap for key infrastructure and platform capabilities Partner cross-functionally with eng

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team. This is a Remote role reporting to the Director, Product Support. As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our customers. You will leverage data and research to provide expert, hands-on support, ensuring clients achieve their goals and utilize our technology to its fullest potential. What you’ll do (Role Expectations) Provide second line consultation to independently debug complex security and network problems Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams Develop department training programs and mentor engineers on advanced troubleshooting and ca

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Global Events Studio Team creates exceptional live and recorded video for Press, Marketing, Developer Experience, and Communications. About the Role The Audio Engineer will be the senior audio authority for high-profile livestreams, broadcast-style productions, studio recordings, public venue events, and critical on-location shoots. This person will design resilient audio systems, serve as A1 when failures are immediately visible, and deliver exceptional spoken-word audio across live, recorded, remote, and AI-enabled production workflows. In this role, you will: Own audio design and A1 execution for complex broadcasts, live stage events, podcasts, and critical film/on-location shoots Build and operate redundant program, stream, multitrack, camera, backup-recorder, and archival audio paths with real-time monitoring and recovery procedures. Mix full-duplex speech-to-speech audio between humans and AI models Design, commission, standardize, document, and improve audio signal flow for studios, control rooms, event spaces, and portable production systems. Rapidly assess unfamiliar venues and design reliable systems around acoustic, power, network, access, RF, and footprint constraints. Lead rigorous preproduction: technical designs, input lists, patch plans, frequency plans, rehearsals, testing, monitoring, redundancy, and fallback capture. Diagnose and repair signal-chain, DSP, synchronization, routing, RF, networking, and hardware faults during live production. Lead audio crews and freelancers, challenge flawed technical plans, and communicate decisive options under pressure. Own multitrack recording, editorial handoff, backup, delivery, and archival workflows across professional formats and specifications. You might thrive in this role if you have: 8+ years engineering complex live, broadcast, and studio production, including high-profile livestreams

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Business Support Analyst (L1) — LMS & AI Specialist to join our team. This is a Mohali, India (Hybrid) role, reporting to the Manager, Business Applications Support in the IT / Digital Employee Experience department. This position is designed for an entry-level professional eager to eliminate repetitive manual work by building AI agents and automating enterprise workflows. You will deliver first-line platform support for Cornerstone OnDemand and Letter AI while leveraging intelligent tools to transform the digital employee experience. What you’ll do (Role Expectations) Provide L1 support and functional troubleshooting for Cornerstone OnDemand and Letter AI platforms while handling user issues within defined SLAs Build and deploy AI agents and low-code automations using Copilot Studio and Power Automate to streamline recurring support tasks and ticket workflows Author, test, and maintain

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sales Development Representative to join our team. This is a Hybrid role, reporting to the Manager of Sales Development in the Sales Development department. You will have the opportunity to be a key contributor to Zscaler’s sales pipeline and revenue growth through lead qualification. This is a hybrid onsite role that requires 2 days a week in the office (Plano, TX/Raleigh, NC/or Boston, MA) . What you’ll do (Role Expectations) Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects Who You Are (Success Profile) You act like an owner. Your passion f

About the team OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Achieving this goal requires more than cutting-edge research—it demands deep, ongoing engagement with the policymakers, communities, institutions, and partners shaping the future of AI. The communications team supports this mission by clearly and authentically explaining our technology, products, and approach, helping business leaders, customers, partners, developers, policymakers, and the public understand how AI can be developed and adopted responsibly. About the role We’re looking for a senior B2B Communications Manager for Latam, based in São Paulo, to shape how businesses across the region understand OpenAI’s technology, products, and role in helping organizations adopt AI responsibly. Reporting to the Head of Communications for LATAM, this role will own regional B2B communications strategy and execution, with a focus on helping business decision-makers, industry leaders, customers, partners, and the media understand the value and impact of OpenAI’s technology. You’ll shape how OpenAI communicates about enterprise adoption, customer outcomes, innovation, productivity, and responsible deployment across Latam markets. This is a builder role for someone equally comfortable setting regional strategy, developing compelling business narratives, and helping local teams translate global priorities into communications that resonate in their markets. You’ll partner closely with global Communications, Marketing, Sales, Customer Success, Partnerships, Product, Research, Safety, Legal, and Policy teams to deliver impact on the ground. What you’ll do Set and execute the Latam B2B communications strategy, aligned with regional business priorities, global narratives, and OpenAI’s mission Develop clear, compelling narratives that show how organizations across Latam can use OpenAI’s technology to transform work, improve productivity, build new products and services,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Project Manager, Professional Services to join our team. This is a Mohali (Hybrid) role, reporting to the Manager, Professional Services in the Professional Services department. We are seeking an experienced Project Manager to join our Professional Services organization, leading the successful delivery of customer-facing projects. This role is responsible for managing complex engagements from initiation through closure, ensuring projects are delivered on time, within scope, and to a high standard of quality. The ideal candidate will have a strong background in professional services delivery, experience managing cybersecurity-related projects, and a practical understanding of how AI technologies can support service delivery, automation, analytics, and customer outcomes. Work Shift: US time zone (aligned with US/American enterprise customers). What you’ll do (Role Expectations) Lead the

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Customer Support Associate I to join our team. This is a Hybrid role, reporting to the Senior Manager, Customer Services in the Customer Success Organization department. As a vital member of the support organization, you will drive the seamless activation of products and services, ensuring technical accuracy through detailed URL analysis. You will serve as a critical point of contact for our customers, navigating technical migrations and service deliveries with precision and empathy to ensure an elite user experience. What you’ll do (Role Expectations) Execute essential tasks related to the activation of products, features, and services for a global customer base Review and analyze URLs to determine their purpose or content and assign them to the appropriate category Manage inbound customer inquiries with a high degree of professionalism, ensuring efficient routing to specialized internal te

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Financial Representative, Global Accounts Payable to join our team. This is a Hybrid role for Bangalore, reporting to the Senior Manager, AP in the Accounts Payable department. The Financial Representative plays a critical role in ensuring accurate and timely vendor invoice processing while maintaining strict compliance with internal financial controls. By managing invoice workflows, resolving discrepancies with key stakeholders, and supporting month-end close activities, this role directly drives operational efficiency and accuracy across our financial operations. What you’ll do (Role Expectations) Process vendor invoices accurately and on time in line with company policies and approval workflows Validate invoice details such as PO, Non-PO, Tax, payment terms, vendor master data, and supporting documentation Coordinate with internal stakeholders and vendors to resolve invoice discrepancies, approv

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff DevOps / Platform Engineer to join our team. This is a Hybrid (3 days a week on-site in Mohali) role, reporting to the Director, Product Revenue in the Product Operations department. This individual contributor role owns DevOps, AWS infrastructure, release reliability, security hygiene, and platform maintainability for a business-critical internal platform while leveraging practical AI-assisted development workflows to improve delivery speed and quality. What you’ll do (Role Expectations) Own DevOps, CI/CD, deployments, monitoring, logging, production support, and operational reliability for an existing business-critical internal platform Manage and improve AWS infrastructure using Terraform, including secure access controls, integrations, secrets practices, and infrastructure hygiene Ensure weekly releases are safe through testing, rollback planning, monitoring, post-release che

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior BizOps Analyst - Product Operations to join our team. This is a hybrid role, reporting to the Director, Product Revenue in the Product Operations department. In this fast-paced, high-impact individual contributor role, you will combine strong business acumen with SQL, Python, data modeling, dashboards, custom data applications, and AI-enabled workflows. You will help Product Operations turn ambiguous business problems into clear signals, scalable analytics, decision workflows, and practical tools that improve how teams operate. What you’ll do (Role Expectations) Partner with Product leadership to clarify high-priority business questions and define the signals, dashboards, workflows, or AI agents needed to accelerate product and operational decision-making Own the Product Operations signals repository as the single source of truth for business logic, data inputs, definitions, own

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. Lead Edmentum's largest and most strategic customer partnership. In this high-impact leadership role, you'll own Customer Success and Professional Learning efforts across New York City Public Schools, partnering with senior district leaders to drive retention, growth, and measurable student outcomes. This is a unique opportunity to shape strategy for one of the most visible accounts in the company while developing a high-performing team. Where You'll Work: This is a remote, work from home position based in the New York City area. Candidates must live within a commutable distance of NYC, as the role requires regular in person engagement with district leaders, customers, and team members throughout the region. Travel is primarily local and varies based on customer and business needs. What You’ll Do Own a portfolio of Edmentum’s most strategic, high value enterprise partnerships. Serve as the executive-level lead for multi-year account strategy, implementation, and adoption, ensuring each partnership delivers measurable outcomes for students and educators. Lead, hire, and develop a team of Enterprise CSMs. As their people manager, set clear goals, coach to performance, conduct performance reviews, and build a team equipped to serve Edmentum’s most complex customers. Own retention and renewal outcomes across the enterprise book of business. Forecast renewals accurately, lead mitigation for at-risk high-value accounts, and serve as the executive escalation point for your te

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Technical Success Manager (TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management in the Customer Success department. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. What you’ll do (Role Expectations) Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction Build relationships with stakeholders, conduct reviews, and identify growth opportunities Anticipate challenges, provide proactive recommendations, and mitigate risks

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in Santa Clara, CA, reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler’s high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You’ll Do (Role Expectations) Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clust