Quality Specialist Jobs

Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade

About the Team The Campaign Operations team’s mission is to deliver high-quality, relevant communications that meet the needs of our customers around the world. We build, test, and launch the retention marketing campaigns designed by our Lifecycle Marketing partners, and we’re focused on getting every campaign to the right audience on time and with strong craft. We’re growing our team of technical CRM specialists in Mexico City to support that mission. About the Role As an Associate, Campaign Operations, you will help build, test, and launch retention marketing campaigns using our email service platform (ESP), Braze, working from designs created by our Lifecycle Marketing partners. You’ll support the Campaign Operations Manager and our Lifecycle Marketing partners to help each campaign clear quality review and reach customers on time. This is a hands-on, individual-contributor execution and quality-review role, distinct from brand, content, social media, or performance-marketing positions, and a strong fit for someone early in their CRM or lifecycle-marketing career. This role will report to the Campaign Ops Manager who sits in Mexico City. You’re excited about this opportunity because you will… Help build, test, and launch retention marketing campaigns across email, push notification, and in-app channels using Braze and our internal tools. Support the quality-review process for each campaign, working with designers and copywriters and helping build the audience segments each campaign needs. Partner with our Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design teams on campaign goals and creative execution. Help monitor campaign performance and share ideas that improve quality, craft, and efficiency for future campaigns. Grow your CRM and campaign-operations skills by learning our internal marketing tools in depth and taking on more ownership over time. We’re excited about you because… 1+ years of experience in marketing, CRM, or lifecy

Here’s a summary of the role: Diligent is seeking Advisory Specialists I (Risk & Audit) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including engagement

Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on people management with operational oversight, including but not limited to coaching team members, driving performance outcomes, managing escalations, and ensuring contributors receive consistent, high-quality support experiences. The ideal candidate leads with curiosity, communicates proactively, and holds themselves and their team to a high standard of accountability, quality, and continuous improvement. Success in this role requires strong judgment, a people-first mindset, and the ability to thrive in a fast-paced, evolving environment. Key Responsibilities Team Leadership & Coaching: Lead, coach, and develop a team of Support Specialists (Tier 1-3) through regular 1:1s, structured feedback, and performance conversations. Foster a collaborative, accountable, and high-performing team culture. Recognize strong performance and address performance concerns in a timely and constructive manner. Performance Management: Monitor and evaluate team performance across quality, productivity, CSAT, SLA attainment, and adherence metrics. Identify trends, surface insights, and create action plans to drive continuous improvement at both the individual and team levels. Operational Oversight: Manage day-to-day team operations including ticket queue health, schedule adherence, coverage coordination, and shift handoffs. Ensure workflows, policies, and documentation are consistently followed and updated as processes evolve. Escalation Management: Serve as the primary escalation point for complex or unresolved contributor issues. Support agents with difficult tickets, providing guidance and decision-making to ensure timely, high-quality resolutions with complete documentation. Reporting & Analytics: Track and report on team per

Job Title: Clinical Cancer Pharmacist Banding: Band 8a Location: North Wales Start Date: ASAP Duration: 12 Months Hourly Rate: £33 - £35 Working Hours: 3 Days Per Week Job Overview Pulse is currently seeking an experienced and motivated Band 8a Clinical Cancer Pharmacist to join the pharmacy team in North Wales. This is an excellent opportunity for a specialist pharmacist to provide advanced clinical pharmacy support within cancer services while contributing to a range of pharmacy technical service activities. The successful candidate will play a key role in the delivery of high-quality pharmaceutical care to oncology patients, working closely with multidisciplinary teams to optimise treatments, improve patient outcomes, and ensure the safe and effective use of medicines. Key Responsibilities Provide specialist clinical pharmacy services to oncology and cancer patients. Support the safe, effective, and cost-efficient use of cancer medicines. Undertake clinical medication reviews and provide pharmaceutical advice to healthcare professionals. Participate in multidisciplinary team meetings and patient care planning. Support prescribing decisions and medicines optimisation initiatives within cancer services. Contribute to the monitoring and management of high-risk medicines. Assist with pharmacy technical service activities as required. Support clinical governance, audit, and service improvement projects. Maintain accurate documentation in line with professional and regulatory standards. Qualifications and Experience Be registered with the General Pharmaceutical Council (GPhC). Have significant NHS hospital pharmacy experience. Demonstrate experience working at Band 8a level or equivalent. Possess specialist clinical knowledge within Oncology or Cancer Services. Have experience providing advanced clinical pharmacy services in a hospital setting. Be confident working independently and as part of a multidisciplinary team. Possess excellent communication, organisational, a

About the role As a Forward Deployed Engineer (FDE) focused on Inference & Post-Training, you will be a hands-on technical partner to our most strategic customers — production AI teams looking to leverage high quality models and do inference at scale. For us, FDE is not a replacement for a Solutions Architect; you will partner with our SAs as a deep-domain specialist in inference optimization, fine-tuning pipelines, and production deployment. As key contributors to both the CX, Engineering, and Sales organizations, FDEs add tremendous value by ensuring we can meet the requirements of our most complex POCs, facilitate successful platform adoption, and guide tailored optimization efforts — directly impacting customer success, company growth, and the hardening of our core platform. Must be a permanent resident or citizen of Singapore. Responsibilities Inference Engine Optimization: Select, configure, and optimize inference engine based on hardware, model architecture, and workload profile Configuration & Performance Tuning: Develop configuration updates to win critical POCs, benchmarks, and optimize customer deployments; tune KV cache, apply speculative decoding, determine optimal tensor parallelism, and determine quantization strategy to hit throughput and latency targets. Post-Training & Fine-Tuning: Drive hands-on RL training runs and optimize system design; guide customers through LoRA, SFT, DPO, RLHF, and GRPO pipelines from experimentation through production. Strategic Customer Alignment: Act as the primary technical point of contact for aligned strategic accounts — monitoring and optimizing endpoint configurations, helping customers get the most out of the platform, and collaborating to ensure we hit critical milestones. Opinionated Onboarding: Establish direct alignment with strategic customers at onboarding; ensure the right inference and post-training configurations are in place from day one to improve time-to-value. Product Feedback Loop: D

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organization exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. This Program Manager sits within the PMO + Data team and owns the design, execution, and continuous improvement of Snowflake's Authorized Training Partner (ATP) program. You will build and scale a certified partner and instructor network that extends Snowflake's educational reach into markets and segments the core team cannot serve directly — while protecting brand integrity and learner experience at every touchpoint. You are the DRI for training partner program success metrics. You'll design the operating model, set quality standards, and continuously optimize how the program runs. The first 6 months will include a heavier focus on learning the team's operations and designing workflow improvements; afterward, the role shifts more toward partner program ownership and strategic growth. Key Responsibilities Partner Program Design & Ownership Own execution and continuous improvement of the Authorized Training Partner (ATP) program: manage partner onboarding, certification, quality standards, and performance management within e

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Medical Scribe (Clinical Informatics Specialist) Location: 1113 Carlisle Rd, York, PA 17404 Role Description: At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Each Scribe is paired with a single provider, joining them in the exam room, during team huddles, and conducting post-visit summaries to ensure accurate, specific, and timely documentation. Our Scribes receive extensive training to become experts in our value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences. This role is designed for individuals seeking significant clinical exposure, particularly those on a pre-med or healthcare administration track. Because providers and patients rely heavily on this partnership, successful candidates should expect a 1 - 2 year commitment. This opportunity offers an immersive, paid position to gain clinical experience, chronic disease management, and a deep understanding of patient care workflows before advancing to MD, PA, Nursing, or other professional hea

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Medical Scribe (Clinical Informatics Specialist) Location: 1007 Summit Ave, Greensboro, NC 27405 Role Description: At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Each Scribe is paired with a single provider, joining them in the exam room, during team huddles, and conducting post-visit summaries to ensure accurate, specific, and timely documentation. Our Scribes receive extensive training to become experts in our value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences. This role is designed for individuals seeking significant clinical exposure, particularly those on a pre-med or healthcare administration track. Because providers and patients rely heavily on this partnership, successful candidates should expect a 1 -

Job Title AI Senior Systems Engineer (AI for RAMS & Systems Engineering) Job Description As an AI Senior Systems Engineer, you will help shape the future of Systems Engineering at Philips by driving the application of Artificial Intelligence within Systems Engineering and Reliability, Availability, Maintainability and Safety Engineering (RAMS) practices. You will identify opportunities where AI can enhance engineering activities, improve engineering productivity, and increase the quality, consistency, and traceability of engineering deliverables throughout the product development lifecycle. Acting as a thought leader and trusted advisor, you will help engineering teams understand, adopt, and effectively apply AI technologies within their daily engineering work. Working closely with systems engineers, RAMS engineers, architects, software teams, and AI specialists, you will bridge the gap between engineering challenges and emerging AI capabilities. You will contribute to the evolution of engineering methodologies, tools, and best practices that enable the next generation of AI-enabled Systems Engineering and RAMS Engineering at Philips. Your role: Drive the adoption of AI within Systems Engineering and RAMS practices across Philips. Identify, develop, and scale AI use cases for requirements engineering, system architecture, modelling, verification, validation, traceability, and engineering knowledge management. Identify, develop, and scale AI use cases for RAMS engineering like FMEA, data analysis, HALT/ALT, Modelling Simulation & Analysis, for Hardware and Software Support engineering teams in evaluating and implementing AI-enabled engineering workflows, methods, and tools. Coach and educate Systems Engineers, RAMS Engineers, Architects, and technical leaders on the opportunities, limitatio

Job Title: Locum Biomedical Scientist – Blood Transfusion Banding: Band 6 or 7 equivalent Location: Edinburgh Rate: £33 - £39 per hour DOE Start date: ASAP Duration: Ongoing Working hours: All shift patterns available An exciting opportunity has arisen for an experienced Biomedical Scientist specialising in Blood Transfusion to join a modern and well-equipped private laboratory in Edinburgh. This role is suited to a Band 6 or Band 7 professional with strong transfusion experience and hands-on expertise using Grifols analysers, looking to work within a high-performing laboratory team on a flexible shift basis. What will your responsibilities be: • Perform routine and specialist Blood Transfusion testing in accordance with laboratory procedures and quality standards • Operate, maintain and troubleshoot Grifols analysers to ensure accurate and timely test results • Undertake blood grouping, antibody screening, compatibility testing and blood issue activities • Participate in all shift patterns, including days, nights, weekends and bank holidays where required • Ensure compliance with UKAS, ISO 15189 and laboratory quality requirements • Accurately record and authorise results using laboratory information management systems (LIMS) • Investigate and resolve transfusion-related queries and non-conformances where appropriate • Contribute to quality assurance, audit activities and service improvement initiatives • Work collaboratively with multidisciplinary teams to support the delivery of high-quality patient care Qualifications and Experience: • HCPC registration as a Biomedical Scientist • Previous NHS or private sector Blood Transfusion laboratory experience • Extensive experience using Grifols analysers is essential • Experience working at Band 6 or Band 7 level within a Blood Transfusion laboratory • Strong understanding of Blood Transfusion policies, procedures and best practice • Familiarity with UKAS accreditation and ISO 15189 standards • Exce

Job Title: Hospital & Prescribing Pharmacist Banding: Band 7 Location: Birmingham Start Date: 5 th October Duration: 6 weeks initially with extension Hourly Rate: £28 - £30 Working Hours: Monday to Friday, Full-Time Job Overview Pulse is currently seeking an experienced and motivated Band 7 Hospital & Prescribing Pharmacist to join the pharmacy team in Birmingham. This is an exciting opportunity for a clinical pharmacist to work within one of the UK's leading teaching hospitals, providing specialist pharmaceutical care and supporting safe prescribing practices across a range of clinical services. The successful candidate will work closely with multidisciplinary teams to optimise medicines management, improve patient outcomes, and contribute to the delivery of high-quality, patient-centred care within a fast-paced hospital environment. Key Responsibilities Provide clinical pharmacy services across designated wards and departments. Support safe and effective prescribing practices throughout the hospital. Undertake medicines reconciliation and clinical medication reviews. Provide specialist pharmaceutical advice to medical, nursing, and allied healthcare professionals. Promote medicines optimisation and support the safe use of medicines. Contribute to discharge planning and continuity of care initiatives. Participate in clinical audits, governance activities, and service improvement projects. Maintain accurate and compliant clinical documentation. Qualifications and Experience Be registered with the General Pharmaceutical Council (GPhC). Have previous NHS hospital pharmacy experience. Demonstrate experience working at Band 7 level or equivalent. Possess strong clinical knowledge and prescribing support experience. Have experience undertaking clinical medication reviews and medicines reconciliation. Be confident working independently and within multidisciplinary teams. Demonstrate excellent communication, organisational, and problem-solving skills. Independent P

Job Title: Pharmacy Production Unit Pharmacist / Pharmacy Technician Banding: Band 6/7/8a (Dependent on Role and Experience) Location: North Wales Start Date: ASAP Duration: 3 Months Initially (Potential for Extension) Hourly Rate: Competitive Working Hours: Monday to Friday, Full-Time Job Overview Pulse is currently seeking experienced and motivated Pharmacy Production Unit (PPU) professionals to support the aseptic services team in North Wales. We are recruiting for up to two positions, including a Pharmacist (Band 7/8a) and a Pharmacy Technician (Band 6/7), depending on experience and qualifications. This is an excellent opportunity to join a specialist Pharmacy Production Unit, supporting the safe manufacture, quality assurance, and release of aseptically prepared medicines. The successful candidates will play a vital role in maintaining high-quality pharmaceutical production services while ensuring compliance with regulatory and quality standards. Key Responsibilities Support the delivery of Pharmacy Production Unit (PPU) services within a specialist aseptic environment. Contribute to the safe preparation, production, and release of aseptically prepared medicines. Ensure compliance with Good Manufacturing Practice (GMP), quality assurance, and governance requirements. Participate in product approval and quality control activities. Support validation, audit, and continuous service improvement initiatives. Work collaboratively with pharmacists, pharmacy technicians, quality assurance staff, and wider healthcare teams. Maintain accurate documentation and production records in accordance with regulatory standards. Promote patient safety through adherence to established aseptic procedures and protocols. Qualifications and Experience For Pharmacists (Band 7/8a): Be registered with the General Pharmaceutical Council (GPhC). Have significant experience working within aseptic services. Hold an externally accredited PAAP or PIPC qualification. Demonstrate strong knowledg

Job Title: Clinical Anticoagulation Pharmacist Banding: Band 7 Location: Chertsey Surrey Start Date: ASAP Duration: Ongoing Hourly Rate: £30 - £32 Working Hours: Monday to Friday, Full-Time Job Overview Pulse is currently seeking an experienced and motivated Band 7 Clinical Anticoagulation Pharmacist to provide specialist locum support to the pharmacy team in Chertsey Surrey. This is an excellent opportunity for a clinical pharmacist with experience in anticoagulation services to play a key role in delivering safe, effective, and patient-centred care within a busy NHS hospital setting. The successful candidate will work closely with multidisciplinary teams to optimise anticoagulation therapy, support medicines management initiatives, and ensure patients receive the highest standard of pharmaceutical care. Key Responsibilities Provide specialist clinical pharmacy support for anticoagulation services. Review and optimise anticoagulation therapy to ensure safe and effective patient care. Provide expert pharmaceutical advice to medical, nursing, and allied healthcare professionals. Undertake clinical medication reviews and medicines reconciliation activities. Monitor patients receiving anticoagulant therapy and support dose adjustments where appropriate. Contribute to the development and implementation of anticoagulation-related guidelines and protocols. Support patient education and counselling regarding anticoagulant medicines. Participate in audit, governance, and quality improvement initiatives relating to anticoagulation services. Qualifications and Experience Be registered with the General Pharmaceutical Council (GPhC). Have previous NHS hospital pharmacy experience at Band 7 level or equivalent. Demonstrate experience working within anticoagulation services or managing anticoagulant therapies. Possess strong clinical knowledge of anticoagulant medicines and associated monitoring requirements. Be confident working independently and within multidisciplinary teams.

Job Title: Aseptic Pharmacy Technician Banding: Band 5/6 Location: North Wales Start Date: ASAP Duration: 3 Months Initially Hourly Rate: Band 5 - £17 - £19 Band - 6 £22 - £24 Working Hours: Monday to Friday, Full-Time Job Overview Pulse is currently seeking an experienced and motivated Aseptic Pharmacy Technician to join the pharmacy team in Wrexham. This is an excellent opportunity for a skilled pharmacy technician to work within a specialist aseptic services environment, supporting the safe preparation, quality assurance, and supply of aseptically prepared medicines. The successful candidate will play a key role in ensuring high standards of pharmaceutical quality and patient safety, working closely with pharmacists and aseptic services staff to support the delivery of an efficient and effective service. Key Responsibilities Support the preparation and supply of aseptically prepared medicines in accordance with departmental procedures. Work within Good Manufacturing Practice (GMP) and quality assurance requirements. Assist with the maintenance of aseptic services documentation and records. Support environmental monitoring, validation, and quality control activities. Ensure compliance with relevant medicines legislation and governance requirements. Work collaboratively with pharmacists, technicians, and other healthcare professionals. Contribute to service development and continuous quality improvement initiatives. Maintain high standards of accuracy, safety, and professionalism at all times. Qualifications and Experience Be registered with the General Pharmaceutical Council (GPhC). Have previous NHS hospital pharmacy experience. Demonstrate experience working within an aseptic services environment. Possess a sound understanding of Good Manufacturing Practice (GMP) principles. Have knowledge of quality assurance processes and aseptic preparation standards. Be able to work accurately and effectively within a regulated environment. Demonstrate excellent commu