Recovery Operations Senior Analyst Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Risk & Analytics team makes crucial decisions that direct Affirm’s business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently. About the role The Collections & Recoveries Analyst will own and drive the collections and recoveries strategy for Affirm Canada, spanning the full post-delinquency lifecycle from early-stage digital and outbound collections through third-party recovery-agency placement and post-charge-off recoveries, partnering closely with Product and Compliance to ensure collections and recoveries practices meet Canadian federal and provincial consumer protection, collections, and privacy requirements. The analyst will be responsible for owning and driving the collections and recoveries roadmap for the market, quantifying the impact of new collections and recovery initiatives, and monitoring downstream performance. The ideal candidate will have a combination of strong analytical expertise with a deep understanding of consumer credit and collections behaviour, and the ability to improve recovery outcomes through data-driven insights, vendor management, and cross-functional stakeholder management. Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience. What you’ll do You will own the full Canadian post-delinquency lifecycle: digital and outbound collections, thi

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Services Engineers in the Infrastructure team are skilled in automation, backup, performance, and security that underpins mission-critical deployments at scale. In addition engineers within the team have specialisations in advanced technology areas such as Search, Vector Search, auto-embedding, event-driven and agentic workloads. Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers. We are looking to speak to candidates who are based in Sydney for our hybrid working model. The standard work week post ramping will be Sunday - Thursday every week. With three days in office. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do MongoDB, the developer data platform and AI platform of choice for modern applications, is on a mission to change the way people think about databases. As they build intelligent, data-driven experiences on our platform, our customers naturally encounter questions and challenges about how our approach to data and databases fits their specific use cases and architectural needs. In Technical Services, it’s our job to guide these people, helping them design, operate, and optimize their solutions so they can succeed with MongoDB. You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an e

Location Details: Romania - Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. What you'll get to do... Troubleshoot complex issues across WordPress, Apache, IIS, PHP, Node.js, MySQL/MariaDB, DNS, and SSL/TLS environments Investigate issues using logs, error messages, browser developer tools, and command-line diagnostic tools Troubleshoot email delivery and configuration issues, including SMTP, IMAP, mail routing, SPF, DKIM, and DMARC Perform and solve website migrations, hosting account migrations, backups, restores, and data recovery activities Investigate website performance, permissions, malware, compromised websites, and other common hosting security issues Your experience should include... 2+ years of experience in Technical Support, Web Hosting Support, Systems Administration, or a similar technical role Hands-on experience supporting Linux and/or Windows hosting environments, including LAMP and/or WAMP server stacks Strong knowledge of DNS, SSL/TLS, and hosting control panels such as WHM/cPanel and Plesk Hands-on experience troubleshooting WordPress websites, web servers, databases, email services, and application-related issues Comfortable using SSH and the Linux command line to investigate logs, permissions, processes, disk usage, and services Excellent written English skills, with the ability to deliver clear, accurate, and customer-friendly technical explanations You might also have... Experience working in a dedicated 2nd Line Technical Support environment Experience with monitoring and alerting tools, server health checks, and incident management processes Experience working with APIs, webh

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... We’re in an unbelievably exciting area of tech, fundamentally reshaping the cloud-native, modern virtualization, and AI infrastructure landscape. Here, you’ll lead with innovative thinking, grow alongside us, and work with some of the smartest minds in the industry. We’re looking for engineers passionate about system testing, distributed systems, Kubernetes, storage, modern virtualization, AI workloads, and automation. You’ll work on complex, real-world scenarios involving HA, resiliency, disaster recovery, scalability, and failure testing across large-scale Kubernetes environments. As enterprises modernize their infrastructure, containers, virtual machines, and AI/ML workloads are increasingly converging on Kubernetes. From traditional enterprise applications and VMs to GPU-accelerated AI training, inference, and data-intensive workloads, Kubernetes is rapidly becoming the common platform for running the next generation of applications. This role gives you the opportunity to test and influence how Portworx delivers enterprise-grade storage, data protection, availability, and resiliency across these workloads—including containerized applications, KubeVirt/OpenShift Virtualization VMs, and demanding AI/ML workloads running on Kubernetes. WHAT YOU WILL DO: Own system-level quality for Portworx Enterprise across Kubernetes, storage, and modern virtualization environments. Develop comprehens

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... We’re in an unbelievably exciting area of tech, fundamentally reshaping the cloud-native, modern virtualization, and AI infrastructure landscape. Here, you’ll lead with innovative thinking, grow alongside us, and work with some of the smartest minds in the industry. We’re looking for engineers passionate about system testing, distributed systems, Kubernetes, storage, modern virtualization, AI workloads, and automation. You’ll work on complex, real-world scenarios involving HA, resiliency, disaster recovery, scalability, and failure testing across large-scale Kubernetes environments. As enterprises modernize their infrastructure, containers, virtual machines, and AI/ML workloads are increasingly converging on Kubernetes. From traditional enterprise applications and VMs to GPU-accelerated AI training, inference, and data-intensive workloads, Kubernetes is rapidly becoming the common platform for running the next generation of applications. This role gives you the opportunity to test and influence how Portworx delivers enterprise-grade storage, data protection, availability, and resiliency across these workloads—including containerized applications, KubeVirt/OpenShift Virtualization VMs, and demanding AI/ML workloads running on Kubernetes. WHAT YOU WILL DO: Own system-level quality for Portworx Enterprise across Kubernetes, storage, and modern virtualization environments. Develop comprehens

Zoox is developing a full-stack autonomous mobility solution for our cities. As a Technical Program Manager in EE Systems, you will own the electrical and electrical-distribution program scope on vehicle programs that Zoox executes jointly with external engineering partners. You will own the RASIC, the change flow, the milestone plan, and the weekly truth about where EE stands. The harness technical lead owns the engineering content; you own the program. In this role, you will: Serve as the central EE coordination function for your program — the single Zoox point of contact for all electrical scope and the counterpart to the partner's E/E lead — and own the EE portion of the engineering RASIC from concept through industrialization Drive low-voltage harness and EDS impact assessment and change management, running gap analysis of partner-proposed designs against Zoox EDS design best practices and lessons learned, and converting findings into tracked change requests Manage cross-company engineering data exchange and release control, including CAD toolchain and version incompatibility between Zoox and its partners; ensure Zoox retains configuration and release control of LV harness drawings, and work with Sourcing and Supplier Quality on build-to-print readiness Coordinate the full set of EE work packages — antenna integration, vehicle-level EMC verification, E/E integration and regression testing, thermal validation, and electrical mounting hardware — pulling in the responsible Zoox module owners and holding them to dates Build and hold the EE milestone plan against program gates and material required dates, surfacing risk early with a recovery option rather than a red status; publish a concise weekly program update and prepare EE content for executive and gate reviews Qualifications: BS or MS in an engineering discipline, or equivalent experience</

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Customer Success Manager, you support a portfolio of customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You are accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. This role follows defined playbooks and processes to deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realization: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn reduction: Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud, and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to help our customers be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. The position will be based in our Gurugram office. The standard work week will be Sunday to Thursday, every week. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, wh

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking an Automation Engineer, Controls to develop, integrate, and commission automated manufacturing equipment across our factories. You will design and program controls systems using Mach's standardized Beckhoff TwinCAT platform, working directly with manufacturing engineers, automation engineers, equipment OEMs, and systems integrators to take equipment from concept through production. This is a highly hands-on engineering role. You will develop PLC software, integrate sensors, motion systems, robotics, vision, and safety devices, commission equipment on the factory floor, and troubleshoot automation systems during production ramp. Key Responsibilities Design, program, integrate, and commission controls systems for automated manufacturing equipment. Develop PLC software using Beckhoff TwinCAT and Mach's standardized controls architecture and software libraries. Configure Beckhoff IPCs, EtherCAT I/O, servo drives, instrumentation, sensors, and industrial communication networks. Develop machine sequences, state machines, interlocks, alarms, fault handling, diagnostics, and recovery logic. Integrate PLC-controlled equipment with industrial robots, machine vision, motion systems, test equipment, and process instrumentation. Im

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a Principal Automation Engineer, Controls to own the architecture, development, and deployment of our factory controls platform. You will establish Beckhoff TwinCAT as Mach's standardized controls platform, personally develop automation equipment for pilot production lines, and scale those architectures through external systems integrators executing $20M+ capital equipment programs. This is a hands-on technical leadership role. You will be expected to move between defining controls architecture and standards, writing and debugging production code, reviewing integrator designs, commissioning equipment on the factory floor, and solving problems during production ramp. Your ownership extends from initial controls architecture through FAT, installation, commissioning, and Run at Rate. Key Responsibilities Own Mach's factory controls architecture and technical roadmap, standardized around Beckhoff TwinCAT. Define standards for PLC software, Beckhoff IPCs, EtherCAT I/O, motion control, industrial networks, machine safety, diagnostics, and factory interfaces. Develop reusable TwinCAT software libraries, machine state models, fault handling, recovery strategies, and programming standards. Own controls and functional-safety arc

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Manager, GRC to join our Technology Risk & Controls team within Security and lead second line of defense advisory coverage across critical technology and security domains. This team evaluates risk posture, improves control design, and helps engineering, infrastructure, and security leaders make better, risk-informed decisions. You'll both manage a team and directly own advisory coverage for domains that may include disaster recovery and resiliency, SDLC, artificial intelligence, identity and access management, and supply chain - building trusted partnerships that ensure Coinbase addresses its most critical risks in its most critical functions. What you'll do: Lead second line advisory coverage for key technology and security domains, assessing risk exposure, control effectiveness, policy alignment, and emerging issues across the business. Partner with engineering and technology teams to evaluate domain posture and identify where additional controls, remediation, or governance improvements are needed. Review and challenge the design of new and existing risks and their corresponding controls to ensure our mitigations are scalable, effective, and aligned to business, risk, and regulatory expectations. Drive coordination across risk, controls, policy, audit, and assurance teams to translate incidents, audit findings, and regulatory expectations i

We are hiring builders to define how people talk to, show things to, and hear from AI In 2026, we launched Computer, the defining product for the new era of agentic AI. We've scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action. The Multimodal team builds the experiences and infrastructure that move AI interaction beyond touch and text — realtime voice, vision, and the platform systems behind them. We own the full path from a user speaking into a device to an answer coming back: the realtime session infrastructure that connects clients to frontier audio models, the backend orchestration that routes, records, and supervises live sessions, and the SDK that powers voice and multimodal experiences across Perplexity's apps. As a backend engineer on Multimodal, you will design and scale the distributed systems that carry live voice sessions in production — and drive entirely new products at the intersection of voice, vision, and agents. Why Perplexity is Different Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. Ownership. You identify the problem, design the solution and ship it. Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. What you'll do Design, build, and scale the backend session-worker architecture that powers realtime voice: durable per-session workers, provider routing, and stateful streaming over gRPC. Own distributed-systems problems end-to-end — session lifecycle, crash recovery, reconnection and replay, multi-region deployment, and graceful degradation under real produ

We are looking for a Senior Director of Platform Engineering to lead the strategy, architecture, execution, and organizational development of our Platform Engineering function. This role is accountable for the foundational capabilities that enable engineering teams to build, deploy, operate, secure, and scale software efficiently and reliably. The Senior Director will own the evolution of our internal developer platform and shared engineering infrastructure, bringing together cloud, Kubernetes, CI/CD, observability, reliability, security, developer experience, and automation into a coherent platform strategy. The role requires a combination of deep technical judgment, organizational leadership, and platform product thinking, with the ability to operate effectively with senior engineers, engineering leaders, security, architecture, finance, and executive stakeholders. Key Responsibilities Define and own the multi-year Platform Engineering strategy, architecture, and roadmap , aligned with company and engineering objectives. Lead the evolution of the Internal Developer Platform , creating paved roads and self-service capabilities that reduce cognitive load and accelerate software delivery. Own strategic direction across cloud infrastructure, Kubernetes, networking, CI/CD, observability, reliability, Infrastructure as Code, platform security, developer tooling, and FinOps. Lead and develop a high-performing organization of Engineering Directors, Managers, Principal/Staff Engineers, and platform teams. Establish clear ownership, engineering standards, architectural principles, governance mechanisms, and measurable platform outcomes. Drive improvements in developer productivity, delivery performance, reliability, scalability, security, and infrastructure efficiency . Ensure platform services are designed for high availability, fault isolation, scalability, disaster recovery, and controlled blast radius. Own Security Engineering to embed secure-by-default, policy-as-code,

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe. About the role Head of Litigation & Investigations, Asia Pacific, Middle East & Africa OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations. What You’ll Be Doing Civil litigation: Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side. Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe. About the role Head of Litigation & Investigations, Asia Pacific, Middle East & Africa OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations. What You’ll Be Doing Civil litigation: Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side. Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure