Relationship Team Manager Jobs

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team The Customer Advocacy team you would lead is part of the broader Corporate Marketing team, which is focused on driving awareness, credibility, and presence among customers, prospects, partners, analysts, and influencers. This dynamic team is comprised of many functions, including communications, customer advocacy, and analyst relations. We serve different roles, but we all work together to amplify the Outreach brand. The Role At Outreach, our customers are our best advocates and most important asset. Do you love getting to know customers, what matters to them, and creating impactful programs that amplify their voice? We're looking for a dynamic Customer Advocacy Manager to join our corporate marketing team and drive advocacy throughout our customer base. This is a high-impact, highly cross-functional role where you'll blend creative storytelling, relationship building, and strategic program design to drive measurable business outcomes. In this role, you will be responsible for the day-to-day management of our customer advocacy and reference program. Partnering with sales, marketing, customer success, and product teams, you will identify, curate, and amplify impactful customer experiences that elevate both our customers and our brand. AI is ch

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team drives growth by building and scaling go-to-market (GTM) partnerships with world-class professional services firms, including global systems integrators (GSIs) and consultancies, alongside strategic technology leaders like AWS, Salesforce, and Adobe. Our mission is to provide users with a comprehensive ecosystem of technology and industry expertise, ensuring Stripe and our partners build high-growth, mutually beneficial businesses. We bridge the gap between Stripe’s platform and the specialized solutions our users need to scale globally. What you’ll do As the Global Lead for Deloitte and PwC, you will drive the success of Stripe’s global alliance with these GSI’s by setting global strategy and enabling strong local execution of joint go-to-market and co-sell motions across all active regions. You will own the business plan, driving mutual revenue growth and strategic alignment across the GSI’s Payments, Industry, and AI practices. You will partner with Partner Development Managers and Partner Sales Managers globally to generate net-new demand, expand the partnership, and support Partner Development Manager activities across priority GEO’s. In this highly visible, fast-paced role, you will advance our strategic relationship through joint sales execution, solution development, and delivery alignment while maintaining a global view of partner performance and accelerating partner-driven revenue across Stripe’s sal

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a Channel Partner Manager to recruit, enable, and grow a portfolio of partners that consistently generate partner sourced pipeline and revenue. This role is ideal for someone who understands how deals get done, speaks the language of sales teams, and knows how to help partners successfully position, sell, and co-sell Justworks. At Justworks, partnerships are not about handshakes or one off referrals. They are about building a scalable top-of-funnel engine by investing in best-in-class partner relationships. Who You Are You’re a relationship-builder with a commercial mindset and a knack for turning partners into long-term revenue drivers. You understand the channel ecosystem and know how to enable, support, and grow strategic partner relationships. You’re comfortable owning revenue targets, collaborating cross-functionally, and navigating ambiguity in a high-growth environment. You thrive when you're working across stakeholders, balancing service and strategy, and driving measur

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Datadog values people from all walks of life. We understan

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Must have full professional German language skills, along

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Datadog values people from all walks of life. We understan

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. The New Logo Acquisition team is the front door to Gong, this team is singularly focused on landing net-new customers on Gong's core platform. Once a deal closes, the account transitions to our expansion team, who own growing the relationship from there. As the Manager of this team, you will build and scale a team of 5-7 hunters whose only job is winning new business, and you'll set the standard for how Gong wins its next set of raving fans. NOTE: This position is a hybrid-based role (office 3 days a week and remote) RESPONSIBILITIES Hire, train and develop an accomplished team of net-new Mid-Market Account Executives focused on hunting and closing new logos. Develop and coach the sourcing, sales, product, and industry skills each rep needs to win competitive net-new deals. Build and refine a clean, repeatable handoff process with the to

About Energy CX: Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX? Recession proof industry Entrepreneurial and ambitious culture with a great team oriented environment Fastest growing energy broker in the country Recognized by Fortune and Great Places to work US Named on Inc 5000’s list of America’s fastest growing companies Compensation Year 1 Expected Earnings → $80,000-$120,000 Title: Account Manager Energy CX is rapidly growing its customer success team and we are seeking Chicago-based professionals to work with the largest CRE firms and manufacturers in the country. About this Job We are looking for customer-facing individuals who will be responsible for renewing our existing customers and strengthening the relationship. Given that this is a growing team we are looking for an individual who is comfortable in a dynamic environment. The person for this job is a relationship builder and excellent communicator. Energy CX believes in obsessing over the customer experience. We are looking for people who understand the importance of this innately, and get excited about making customers happy. Objectives of this Role Retain logos while increasing net revenue Educate and set clear expectations with your customers. Extreme visibility / clarity for all customers is the goal Actively manage all customers to ensure their agreed upon success criteria are met Create lasting relationships with customers through in-person events (dinner, sporting events, coffee, etc.) To be successful in this role you are: Solution-oriented. Problems / Issues are viewed as opportunities, not obstacles Growth-minded: Able to zoom out and prioritize the long term over the short term Interested in learning about a complex industry and new customer bas

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we make workplaces safer every day. As a Customer Success Manager at Veriforce, you will be the primary relationship owner for assigned global customers and a key liaison between customers and internal teams. You will guide global customers through onboarding, adoption, strategic touchpoints, business reviews, health monitoring, issue resolution, and renewal readiness. Success in this role requires building trusted relationships, understanding each customer’s business goals, and helping customers realize measurable value from Veriforce products and services. You will be part of the global team, a startup within the larger Veriforce organization, which is private-equity-backed and fast-paced. This position requires up to 25% travel. A valid passport is required for this role. Account Ownership • Achieve world-class renewal rates and actively identify expansion opportunities. • Own day-to-day customer relationships for assigned accounts and serve as the consistent point of contact throughout the customer journey. • Develop a clear understanding of each customer’s goals, challenges, success criteria, operating model, and value expectations. • Maintain accurate account information, success plans, action items, and customer health indicators in the relevant customer success systems. Account Plan Execution • Execute account engagement plans through regular standing calls, strategic check-ins, business reviews, and customer follow-up. • Support onboarding, product adoption, change management, and customer education activities to improve u

At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected. Closing date: 21st October Interview process: 2 Stage Interview Process Working pattern: You’ll spend three days a week in the office, creating great opportunities to collaborate, strengthen team connections and build high‑impact working relationships face to face. Travel to different customers will be required as part of this role. We are recruiting for two Category Manager opportunities. One role will lead the relationship with one of our major grocery customers, while the second role will manage the relationship across a number of customers across other channels. As Category Manager, you will play a key role in driving sustainable growth across our priority retail customers and channels. Using shopper, consumer and market insights, you'll turn data into clear, commercially focused strategies that create value for both our customers and the business. Working cross-functionally with teams across Brand, Innovation, Revenue Management and Supply Chain, you'll bring our category vision to life through tailored customer growth plans. This includes optimising product ranges, shelf space, pricing and pack architecture, in-store activation and online presence to unlock new opportunities for growth. Looking ahead, you'll help shape the future of category management by strengthening our omnichannel approach across grocery, convenience and online retail, embedding technology-enabled analytics to accelerate insight generation, and developing scalable ways of working that improve speed, consistency and impact. We’re happy to make reasonable adjustments throughout the recruitment process. Just let us know how we can support you. Own and deliver the Category Vision with priority

Work Flexibility: Remote or Hybrid or Onsite Senior Manager, Benefits - EMEA and Latin America Permanent position. Remote or hybrid working Position Summary This role provides strategic leadership for benefits across assigned regions, partnering with global and regional teams to deliver competitive, sustainable and employee-focused programs. You will lead benefits renewals, funding strategies and vendor management, support mergers and acquisitions, and collaborate with key stakeholders to manage cost, risk and the employee experience. What you will do: · ​​​​Partners with Senior Manager, Global Benefits Management (GBM) and regional HR teams to manage the Global Benefits Management (GBM) relationship with Stryker’s brokers, including driving regular strategic reviews and aligning broker services with the organization’s global benefits, financing, and acquisition objectives. · Provides input into the pooling and captive strategies for assigned regional benefits to ensure appropriate cost management of offerings and support regional decision making. · Serve as a strategic regional advisor on global risk management, insured benefit funding approaches, and market trends. Supports the evaluation of additional cost and plan design strategies, including captive arrangements · Partners with Total Rewards Mergers and Acquisitions team to deliver on benefits strategy during and after deal closures. Partner with regional benefits teams to ensure effective transition and alignment of benefit programs. · Oversee the regional renewal and enrollment timeline to ensure all requir

Work Flexibility: Remote Help shape the future of education and surgeon engagement. As a Customer Excellence Manager, you will build and strengthen relationships with teaching institutions, faculty, fellows, residents, and early-career surgeons across a dynamic western territory. Acting as a key partner between Medical Education, Sales, and academic centers, you will develop and execute customer engagement strategies that support surgeon development, enhance educational experiences, and create meaningful connections throughout the physician training journey. This highly collaborative role is ideal for a relationship-focused professional who understands the orthopaedic landscape, thrives in front of customers, and is passionate about influencing the next generation of surgical leaders The preferred candidate will be located in the Western region. What you will do: • Manage internal and external resources that supports an overarching strategic direction • Product and procedural expertise related to HCP education programs • Understanding and knowledge of key competitive landscape • Collaborate with key opinion leaders to design educational materials • Responsible for developing and managing customer-facing strategy, content and education programs • Drive team collaboration with broader Medical Education/product marketing/sales training, etc • Lead Medical Education program coordination, logistics and content delivery • Organize and deliver in-class or virtual courses • Identify and analyze Medical Education program metrics to identify effectiveness • Contribute meaningful input into the strategic direction for Medical Education • Identify potential areas of opportunity for new investments • Develop KOL network, VOC and survey to gather customer feedback • Understand and provide input to training an

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. What You'll Do Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. Client Relationship Management:

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . The Role & The Team Druva is seeking a high impact Channel Business Manager to lead and elevate our high growth UK partnership with Softcat. In this role, you will own the end-to-end Softcat relationship, driving partner-sourced pipeline generation and revenue growth. You’ll spend your time championing Druva's offerings, enabling Softcat sales teams, and co-uncovering high value opportunities. Working closely with Druva’s marketing and sales organizations, you will run targeted demand generation campaigns that power our corporate and enterprise sales pipelines. Your deep expertise in cloud, SaaS, data protection, enterprise virtualization, and data storage will enable you to articulate a compelling value proposition that accelerates mutual growth for both Druva and Softcat. What You Will Be Doing Drive Strategic Alignment: Develop, implement, and execute a high impact partner strategy for Softcat. Build & Scale Business Plans: Collaborate with the broader Channel team to create joint business plans that capture mindshare and accelerate revenue performance. Deliver Results: Track sales pipelines, bookings, and key per