Relationship Team Manager Jobs

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Strategic Account Manager is responsible for managing and growing a portfolio of mid-market accounts across Italy, ensuring long-term account stability and fostering strong relationships with senior decision-makers. This role will involve a heavy focus on engagement with key stakeholders, driving account expansion through strategic solutions, and expertly negotiating contracts to achieve mutually beneficial outcomes. You will work closely with both clients and internal teams to deliver measurable value and drive continued growth. The base salary range for this position is €45,000-€57,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, c

Ready to help global enterprise leaders place their biggest digital bets—and win? Thoughtworks is looking for high-velocity, visionary Business Development Executives to drive our growth across the Americas. We don't sell off-the-shelf software or commodity IT services. We architect bespoke, multi-million-dollar digital engineering transformations that redefine industries. As a Business Development Executive in our Strategic Sales practice, you will be the catalyst for new growth—opening C-suite doors, shaping aspirational engagements, and turning complex enterprise challenges into landmark partnerships. Your Impact & Playbook Ignite Net-New Pipeline: Hunt, shape, and secure high-TCV opportunities across new logos and expanding existing enterprise accounts. Command the C-Suite: Build unshakeable trust with C-level executives, board members, and engineering leaders alike, positioning Thoughtworks as their most strategic partner. Master High-Stakes Deals: Orchestrate the entire deal lifecycle—from initial prospecting and value proposition design to high-impact oral pitches, complex negotiations, and final close. Land & Expand: Scale initial wins into sustainable, multi-year client accounts by continuously identifying high-value follow-on opportunities. What You Bring Proven Enterprise Muscle: A standout track record of consultative selling within premier IT services or digital engineering consultancies. Custom Software Expertise: Demonstrated mastery in selling custom software applications, modern cloud architecture, and large-scale digital transformations. Cross-Industry Gravitas: An expansive executive network and the strategic versatility to engage C-level decision-makers across diverse business domains. Deal Orchestration: The ability to align business vision with technical reality, translating client friction points into high-value, win-win commercial agreements. Job responsibilities Develop relationships and leads with business and IT executives a

Senior FP&A Analyst (Pune) About The Role The Senior FP&A Analyst is a key partner to Finance leadership and the wider business, driving data-driven decision making through planning, forecasting, and analysis. This role owns core FP&A processes, including budgeting, forecasting, management reporting, and variance analysis, and builds the financial models and insights that shape strategic and operational decisions across Showpad. What You’ll Do Develop and monitor key financial and business performance metrics (ie. ARR, bookings, EBITDA margin, and operating expenses). Perform monthly and quarterly variance analysis (actuals vs. budget and forecast), explaining key drivers and trends to Finance leadership and business partners. Build and maintain financial models for revenue, headcount, and operating expenses to support budgeting, scenario planning, and forecasting. Manage the planning, forecasting and reporting processes across Showpad, both long-term and short-term, including but not limited to Quarterly Forecasts and the Annual Operating Plan. Ensure the accuracy and completeness of company financial data, and contribute to identifying ways to remediate inconsistencies and streamline processes. Identify actionable insights, suggest recommendations and influence the direction of the business by effectively communicating findings to cross-functional groups. Build relationships with other departments and work together to establish best practices, proactively identify opportunities and streamline current processes & tools. What You Bring A Bachelor’s degree in Finance, Accounting, Economics, or a related field; a professional qualification (CFA, CPA, MBA) is a plus. A mastery of Excel and g-sheets; must possess the ability to produce dynamic models and perform sensitivity analyses. 3-5 years of experience in Corporate FP&A or a closely related finance function, ideally at a SaaS or technology company. Experience with reporting, budget process, and

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach to

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. We're looking for our first Technical Program Manager to work with our largest enterprise customers and help them adopt Cursor. This is a highly customer-facing role. You'll partner closely with customer engineering teams and internal stakeholders to drive complex deployments across engineering, security, IT, and executive stakeholders. You'll be responsible for ensuring customers achieve measurable outcomes while helping SpaceXAI scale its enterprise motion. As our first TPM, you'll also help define how we work. You'll build the playbooks, processes, and operating rhythms that allow us to support increasingly large and complex customer deployments. What You'll Do Own the success of our most strategic customer deployments, from initial planning through organization-wide rollout. Act as the quarterback across customer stakeholders and SpaceXAI teams, driving alignment, execution, and decision-making. Turn ambiguity into clear plans, identify risks before they become problems, and keep complex programs moving forward. Build trusted relationships with engineering leaders, executives, and technical teams at some of the world's most sophisticated companies. Create the playbooks, proc

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception. Role Purpose The Head of Financial Crime & MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion. Key Responsibilities Build the Financial Crime Framework - Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures. -Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations. -Ensure the framework scales effectively as the business expands across Europe. Act as MLRO - Serve as the designated Money Laundering Reporting Officer. - Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities. - Oversee suspicious activity investigations and reporting. Customer & Merchant Due Diligence - Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring. - Ensure rob

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities Lead and drive global Product Integration initiatives to improve yield, quality, and benchmark performance across technology nodes and products. Centralize and synthesize project information (design requirements, test challenges, yield learning) from multiple global teams and drive execution to closure. Drive yield breakthroughs by understanding the end‑to‑end test flow , product design and operation, packaging interactions, and manufacturing processes while balancing yield vs. reliability requirements. Foster technical innovation by characterizing device failure modes using deep knowledge of device architecture, physics, packaging interaction, and available test/process knobs . Define and drive strategies to ensure Packaging Technology and Chip‑Package Interaction are developed and qualified ahead of product qualification . Lead cross‑functional and cross‑site taskforces (Product, Test, Yield, Design, Fab, Packaging, Quality, TD) to resolve yield and quality challenges in a timely manner. Promote network Best‑Known‑Method (BKM) development, standardization, and business process creation or re‑engineering to improve productivity and efficiency. Maintain strong working relationships with stakeholders in Fab, Technology Development, Product Engineering, Test Engineering, Quality, and Packaging teams . Communicate project status, risks, an

Customer Support Lead Location: Irvine, CA (On-site) | Type: Full-Time ROLE OVERVIEW We are seeking a Customer Support Lead to serve as our internal owner of customer support operations across multiple live-service titles. This is a senior individual contributor role responsible for managing and holding accountable our external CS vendor partners, ensuring consistent, high-quality support experiences for players across at least three active game titles. You will own the full support operation from SLA oversight and vendor performance to escalation handling, knowledge management, and player-facing support quality. You are a seasoned CS professional who has operated in live-service gaming environments, understands the pace and complexity of managing player support at scale, and knows how to get results through vendor partners. You are organized, data-driven, and a clear communicator who can represent support needs both internally to leadership and externally to vendor partners. KEY RESPONSIBILITIES Vendor Management & Accountability Serve as the primary NC America point of contact for all CS vendor partners, managing relationships across multiple titles. Define, track, and enforce SLAs, KPIs, and quality benchmarks; hold vendors accountable to agreed performance standards. Conduct regular vendor reviews, provide structured feedback, and drive continuous improvement across support operations. Identify and escalate vendor performance risks proactively, partnering with internal stakeholders to resolve gaps. Player Support Operations Own the end-to-end support experience for players across titles, ensuring quality and consistency regardless of which vendor handles the queue. Monitor ticket volume, queue health, and response times; surface trends and flag emerging issues before they become player-facing crises. Manage player escalations, including VIP and high-visibility cases, ensuring they are handled with appropriate urgency and care. Serve as the inte

Datadog is building a product-led Competitive Intelligence function to help inform product strategy, roadmap prioritization, positioning, and competitive readiness. As the Head of Competitive Intelligence you will build and lead the CompIntel function across priority competitors and adjacent market opportunities. You will translate competitor product evolution, technical capabilities, launches, pricing value, customer sentiment, analyst narratives, and ecosystem shifts into actionable insights for Product, GTM, Sales Engineering, Customer Success, Technical Advocacy, and leadership. In this highly technical, hands-on leadership role, you should understand how observability products are implemented, where workflows differ, what technical claims are credible, and how product gaps translate into customer impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the recurring competitive radar for Datadog’s priority competitor set, including taxonomy, source standards, evidence quality, and update cadence. Produce competitive deep dives, feature-gap analyses, early-warning briefs, and opportunity assessments tied to specific product domains and leadership questions. Translate CompIntel findings into roadmap recommendations, product differentiation hypotheses, and Product-facing decision guidance. Build and maintain a central CompIntel repository with competitor profiles, source notes, comparison frameworks, evidence logs, and decision-ready briefs. Convert validated findings into GTM-ready handoffs for battlecards, objection handling, strategic deal narratives, and field enablement. Synthesize signals from Product, Engineering, Sales Engineering, Customer Success, field teams, technical communities, Advocacy programs, win/loss, customer feedback, an

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Solutions Consultant, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers. You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders. This role is specifica

About Karya : Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community-driven. We are looking for an organised and proactive individual to fill a hybrid role as a Community Coordinator, Payment Manager, and Content Reviewer. You will help foster a positive community environment, oversee financial transactions, and ensure the quality of app content through internal reviews and testing. The role requires working with marginalised communities, and treating individuals with empathy, respect, and cultural sensitivity. Proficiency in English and fluency in at least one regional language (mentioned below) is essential. Key Responsibilities: Community Coordination Serve as the main point of contact for community members and app users, particularly from marginalised communities. Organise and facilitate community engagement activities, training sessions, and onboarding processes with empathy and cultural sensitivity. Provide first-level support to address user inquiries, concerns, or complaints, ensuring quick resolution and maintaining a smooth, respectful experience. Actively collect, document, and relay feedback from users to the project and technical teams to inform improvements in product design, services, and operational processes. Maintain positive relationships with stakeholders and partners. Ensure that interactions are inclusive and supportive, fostering trust within the community. Keep clear

Datadog is seeking a Regional Content Manager, APJ to accelerate our brand presence and business growth across India, ANZ, and ASEAN. You will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for diverse local audiences, while creating original, APJ-specific content that resonates with customers across some of the world’s fastest-growing technology markets. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels — helping deliver Datadog’s value to audiences in India, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, and beyond. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to APJ markets - including India, ANZ, and ASEAN, assisting content managers in Korea and Japan - spanning campaigns, ABM programs, product launches, customer stories, customer videos, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets, ensuring cultural and market relevance across diverse APJ audiences Partner with in-market teams to surface regional insights and translate them into compelling content Manage high-quality content creation in collaboration with global teams and external partners, including translation vendors, writers, and creative agencies Manage content publishing across multiple channels - website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform broader marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all APJ marketing assets Oversee localization projects inclu

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solutions Engineer Snowflake is growing fast, and we are looking for a Solutions Engineer to help customers understand, evaluate, and realise the value of the Snowflake AI Data Cloud. In this role, you will partner closely with Sales, Product, Engineering, and Marketing to connect customer business challenges with modern data and AI solutions. You will be a trusted technical advisor throughout the customer journey, combining strong technical depth with customer-facing communication, solution design, and practical execution. What you will do Partner with account executives and cross-functional teams to drive the technical win across the sales cycle. Present Snowflake’s vision, platform, and value to both technical and executive audiences. Work hands-on with prospects and customers through discovery sessions, demonstrations, workshops, and proof-of-concept engagements. Guide customers on modern data architecture, solution design, and implementation approaches across analytics, data engineering, AI/ML, performance, and governance. Translate customer business challenges into practical solution patterns that drive adoption and long-term value. Build trusted relationships with architects, engineers, platform teams, and business stakeholders within strategic accounts. Maintain an

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity The purpose of this role is to deliver an employee experience that continually raises the bar. You will also partner seamlessly across functional lines with our Recruiting, Legal, Finance, and IT teams to spot & solve issues and build out processes and policies that scale. What You’ll Do Run the day-to-day HR operations function in the EMEA (including HR systems, immigration, global mobility, and policies) and help scale existing processes for growth and innovation based on business needs Manage compliance of UKVI programme and other statutory reporting requirements. Maintain our HRIS system (Workday) and keep other HR tools and systems up-to-date, ensuring a high level of data integrity. Participate in system updates and enhancement projects. Oversee the Benefits Programs across EMEA countries. Maintain relationships with third party pay and benefits brokers General Business Reporting (e.g., New Hires, Terminations, etc.) Document Management / Retrieval Respond to Compliance and Legal Inquiries Foster strong cross-functional relationships with Payroll, Talent Acquisition and other stakeholders to dr

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times Politics desk is seeking a Night Editor to drive our evening operation, editing news, features and live stories across our platforms. This essential role requires an essential quality: excellent news judgment. You will manage the Politics news report during the evening, coordinating with leadership and the subject matter and live editors, serving as the primary liaison. You will edit a wide range of copy including major enterprise pieces and breaking news. You will launch reporters on breaking stories and start live blogs with speed and good judgement when the news rises. You will monitor and anticipate news developments, make assignments, and handle first reads — comprehensive edits for structure, framing and balance – and second reads – close-in edits for grammar, spelling and New York Times style. You are curious and passionate about meeting our audience needs. You are excited to collaborate with departments across the newsroom, experimenting with different storytelling formats to find the best ways to connect our journalism with audiences around the world. This is a collaborative desk; you must be able to navigate input from colleagues across the newsroom and develop superb relationships with the news desk, live, audience, video, photo and print teams, among other collaborators. You are currently expected to work weekdays, from afternoon through evening, and must be capable of stepping in at all stages of the edi