Research Technology Support Jobs

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

Systems Technology Inc. (STI) is a private, employee-owned company (ESOP) that provides engineering consulting and product development with a focus on safety. We are a small company that enjoys many of the perks of start-ups, but we have been in business for over sixty years and have an aggressive growth plan. Being part of STI means being a key contributor in the company while working with a team that spans the range of experience from recent graduates to 20+ year tenure. At STI, we look for business partners who want to be part of something special and contribute to a culture built on transparency, friendliness, innovation, ownership and accountability. If you are of a like mind and enthusiastic about solving challenging, real world, relevant problems, we would love to hear from you. As a 100% employee-owned company, STI understands that employees' individual and collective hard work and dedication will lead directly to the success of the company in the long term. An Employee Stock Ownership Plan (ESOP) gives employees an ownership interest in the company that employs them. What You’ll Do: The Principal Research Engineer executes a variety of highly specialized/technical, business development and leadership activities. This individual provides advanced expertise in the areas of modeling, simulation and/or flight control. This person submits government proposals and is involved in commercial client outreach via networking at conferences and meetings. In addition, this person is responsible for leading commercial consulting contracts. The Principal Research Engineer also manages multiple contracts that involve tracking budgets, ensuring successful deliverables, and managing junior engineers. This person actively engages in company process development and participates in BD related activities. This individual may supervise, and mentor select staff engineers. Will report to the Director of Engineering Services. Supports determining top level technical direction

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job As a Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Merchant Support is crucial. Qualifications Behaviour Responsive Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset Willing to be rostered on for weekends and public holiday Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn You’re goal oriented and able to pursue objectives consistent You’re able to show empathy and provide calm-responses to our customers to win their confidence Experience Have minim

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role OpenAI is seeking an experienced communications professional to join our Platform & Research Communications team. This role will work closely with the Research Communications Lead and partner deeply with safety researchers, alignment researchers, and cross-functional teams to shape how OpenAI’s safety research is understood by researchers, journalists, policymakers, and the broader public. This position is responsible for developing and executing external communications strategies around OpenAI’s safety research—from alignment and evaluations to broader work that helps advance the safe development and deployment of increasingly capable AI systems. The ideal candidate brings strong science or technical fluency, excellent storytelling instincts, and experience helping researchers communicate complex work with clarity, accuracy, and nuance. You will partner closely with research leadership, individual researchers, policy, product, safety, legal, and cross-functional communications teams. This role requires both strategic judgment and hands-on execution in a fast-moving environment where research, public understanding, and high-stakes safety narratives intersect. This role is based in San Francisco, CA and follows a hybrid schedule (three days per week in office). Relocation assistance is available. In this role, you will: Shape Safety Research Narratives Develop clear, credible external narratives around OpenAI’s safety research, including alignment, evaluations, preparedness, interpretability, and other areas connected to the safe development of frontier AI. Translate complex technical work into accessible stories without oversimplifying, overstating impact

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Research Scientist, you’ll contribute to the design and execution of applied AI research studies that provide evidence of reliability, validity, and fairness for Edmentum’s educational products – particularly those that include AI features. You’ll collaborate with internal teams and external researchers, apply advanced psychometric methods, and help communicate research findings to diverse audiences. In this role you will: Conduct and manage rigorous research using applied AI and psychometric methods that support product development and evaluation. Translate complex research methods and results into clear, accessible formats. Collaborate with internal teams and external researchers to support research execution. Prepare research briefs, technical documents, and presentations. Contribute to conference presentations, journal publications, and white papers. Assist in preparing materials for the Technical Advisory Committee (TAC) and other expert panels. Who You Are: You have a PhD in psychometrics, quantitative psychology, educational measurement, statistics, data science, AI evaluation, or related field. You bring 1+ years of experience conducting applied AI research, ideally related to educational assessment. You are proficient in R, SAS, or Python for large-scale data analysis. You are familiar with IRT, scaling/equating, and methods for quantifying reliability, including generalizability theory. You communicate technical content clearly to n

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do AI is changing what educational technology can do for students, and the question of whether it actually works for learners is one the whole field is still figuring out. At Edmentum, we think that question deserves real evidence. As Manager, Applied AI Research, you will lead the team that produces it. You will design the studies that test whether our AI-enabled features are reliable, valid, and fair, and you will carry those findings into the rooms where product and policy decisions get made. Your work will shape both what we build and how the broader education community understands responsible AI in the classroom. In this role you will: Lead a team of researchers producing rigorous, defensible evidence on the reliability, validity, and fairness of Edmentum's AI-enabled features. Design and oversee research and validation approaches for automated scoring, algorithmic decision support, and emerging AI capabilities. Represent Edmentum in academic, industry, standards-body, customer, and policy-facing forums, and build our external credibility on responsible AI. Partner with Product Management, Technology, Learning and Assessment Design, and Efficacy Research to shape the questions that matter and deliver answers on the timelines that matter. Help set the AI research agenda alongside senior research leadership, then turn those priorities into a clear plan of work for your team. Hire, coach, and develop researchers, and build a team that grows as fast as the

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the Speech Research Team's work: https://decagon.ai/blog/audio-native-semantic-speaker-change-detection https://decagon.ai/blog/scaling-real-time-tts-inference https://decagon.ai/blog/teaching-flow-matching-tts-with-rl The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Research Engineer focused on Audio and Speech, you’ll be responsible for building the mode

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Research Engineer focused on Safety, you’ll be responsible for making Decagon’s AI agents safe, reliable, and controllable, from evaluation through production. You’ll identify real-world failure modes and build the models, evalua

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. Join NVIDIA's Nemotron Harness team. We are leaders in AI research, exploring machine learning, reinforcement learning, computer vision and natural language processing. As a Research Scientist, you will work on projects that seek to redefine general intelligence. This Zürich, Switzerland position offers an outstanding platform to participate in innovative research and impact the future of AI. What you will be doing: Conduct groundbreaking research to advance the science and technology of intelligent machines. Co-develop models with harnesses, increasing task horizon, improving memory and general intelligence capabilities in VLM/LLM systems. Work towards daring long-term research goals, while identifying and achieving immediate achievements. Influence the research community through high-quality publications and collaborative efforts. Open source high-quality code and ensure the reproducibility of your research. What we need to see: PhD or equivalent 6+ years of experience in Computer Science, relevant technical field, or similar, completed prior to joining NVIDIA. Research background in machine l

About the Team OpenAI's Strategic Sourcing team helps the company scale responsibly, efficiently, and at speed. We partner with leaders across Engineering, Research, IT, Systems, Finance, Legal, and other teams to shape commercial strategies, negotiate critical agreements, and build resilient supplier ecosystems. Our work connects technical strategy, commercial judgment, financial discipline, and execution in support of OpenAI's mission. About the Role OpenAI is seeking a Strategic Technology Negotiations Lead to personally lead some of the company's most complex and consequential technology negotiations. This is not a people manager role. It is a senior strategic IC operator role for an expert negotiator who wants to remain close to the work and personally drive high-impact outcomes. We are especially interested in leaders who have managed teams and are intentionally seeking an individual contributor role where their impact comes through judgment, influence, and direct ownership. Rather than owning a fixed category, you will be deployed against high-priority opportunities where deal complexity, commercial stakes, executive visibility, or time pressure require exceptional negotiation leadership. Your initial focus will include data platforms and infrastructure, including data lake and lakehouse technologies, observability, and enterprise SaaS, with flexibility to work across other strategic technology areas. You will lead negotiations from strategy through execution, aligning decision-makers and driving agreements to closure. Many of these negotiations exist within broader supplier and partner ecosystems. You will look beyond the immediate transaction to account for interconnected cost, equity, revenue, partnership, risk, and long-term strategic implications. Success requires strong economics, sound judgment under pressure, executive credibility, and the ability to bring stakeholders with you through difficult decisions. This role is based in San Francisco, CA. We u

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Research Engineer, you’ll be responsible for building industry-leading conversational AI models that power Decagon’s agent, and taking them all the way from idea to production. You’ll own multi-quarter initiatives that push the a

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: As a Systems Support Engineer, you will work in a dynamic, team-oriented environment and help improve genomic analysis tools used in cutting edge research. Working within Illumina’s Systems Engineering and Integration team, you will be responsible for investigating and resolving system-level platform issues and supporting system verification and validation activities for planned platform changes. Responsibilities: Hands-on testing and integration of systems in a laboratory environment: hardware, software, chemistry, and application components Use mechanical, optical, fluidics, electronics, and chemistry knowledge to troubleshoot system-level sequencing instrument issues Collaborate with all functions within development teams (Engineering, Chemistry Development, Consumables, Software, Field Service, Manufacturing, etc.) Provide product support for pre- and post-launch activities Perform testing and troubleshooting to gather data and make technical recommendations Support investigation experiments and design verification test plans Use of Confluence, Ji

We anticipate the application window for this opening will close on - 26 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life he Preclinical Research Laboratory (PRL) within Global Technology and Innovation (GTI) supports the development and evaluation of medical technologies through preclinical surgical research and laboratory operations. The team partners with research, veterinary, and operational stakeholders to execute studies while maintaining compliance with quality, regulatory, and animal welfare requirements. This position is based onsite in Coon Rapids, Minnesota and requires hands-on participation in laboratory and surgical settings. The role includes scheduled weekend, holiday, and after-hours coverage as part of departmental operations. Travel is not anticipated. The Animal Research Technician III serves as an advanced technical resource supporting preclinical surgical procedures, anesthesia management, laboratory operations, and study execution. This role performs complex technical responsibilities, assists in training team members, and contributes to operational excellence, study quality, and animal care within the Preclinical Research Laboratory. Primary Responsibilities Support preclinical surgical procedures by performing anesthesia technician responsibilities independently. Serve as operating room circulator

Job Details: Job Description: Ocotillo Technology Fabrication Yield is looking for Integration Technicians with a strong computing background and capabilities to support all Ocotillo Technology Fabrication platforms and beyond technologies. The candidate will work closely with a team of Integration Technicians to execute experiments/pilots, develop process flows and lot plans for new product introductions, and support taskforces. As a Process Integration and Yield Technician, you will play a critical role in Intel's high-tech manufacturing process, your contributions will directly impact Intel's innovation, enabling the delivery of advanced technologies that power the future of computing. This is an exciting opportunity to grow your technical expertise, work alongside engineering teams, and be part of a collaborative environment where your skills make a tangible difference. The Process Integration and Yield Technician will be responsible for but not limited to: Sustaining factory floors with lot plan/operation/route/process flow checks/rework/critical queue time edits, shipping errors, automation errors, process flow adjustments, wafer shipments, and scraps. Delivering lot plan owner training to the Ocotillo Technology Fabrication organization Collaborate with integration engineers to gather data needed for lot disposition Respond to and contain discrepant material in the fab Conduct engineering tests and detailed experimental testing to collect data or assist in research work related to integration, process, and yield. Provide pilot lot set up and cross site shipment support. Process change support and implementation via global flow changes, global route changes, and lot conversions The ideal candidate should exhibit the following behavioral traits: Self-starter an

This role is part of our ScraperAPI team, one of our growing brands at saas.group. ScraperAPI is an enterprise-scale web scraping solution, trusted by businesses across a wide range of industries to extract crucial data at scale. From e-commerce, travel to real estate and market research, we support companies in turning the web into actionable insights. We're currently on an exciting growth journey, scaling rapidly as demand for reliable, high-performance web scraping and data keeps rising. Profile Overview We recently acquired Traject Data, home of SerpWow and Rainforest API, and now run an end-to-end data pipeline: from proxy and scraping infrastructure through to structured, ready-to-use data APIs. The next chapter is turning that into one coherent, AI-native platform and we're looking for a CTPO to lead the combined 25-person product and engineering org through it. You'll report directly to the CEO, sit at the leadership table, and be the person who understands the stack down to the proxy layer while also setting where the product goes next. Your immediate impact in the first 3-6 months will be: Get hands-on with the heart of the product: proxy dynamics and anti-bot evasion, working directly with our Head of Ops to optimise vendor relationships and build up capacity. Build real fluency in the product and the backend so you can operate as a genuine technical sparring partner to the CEO, not just receive direction. Start bringing the ScraperAPI and Traject Data infrastructure together on a coherent technical roadmap Your responsibilities Own end-to-end product and technology strategy across our scraping infrastructure, proxy networks, and structured data API products (ScraperAPI, SerpWow, Rainforest API). Lead, scale, and develop a 25+ person product and engineering organisation spanning multiple countries and time zones, building the management structure it needs as it grows. Set technical architecture direction for high-scale, high-reliability infrastructure, in