Research Technology Support Jobs

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Research Fellow About the Role As a Research Fellow at Snorkel, you’ll build open benchmarks and evaluation environments that help shape how AI progress is measured. This fellowship is for PhD students and postdocs who want to turn important questions in their fields into new ways to evaluate AI capabilities. You’ll own the project from the initial research question through public release, setting its direction and leading its development. A Snorkel researcher will serve as your co-advisor, and you’ll have access to Snorkel’s broader resources, including paid time from credentialed domain experts and compute to run experiments and evaluate frontier models. You’ll retain your academic affiliation while spending at least one day a week with Snorkel’s research team, including in person in our San Francisco or New York offices where applicable. What you’ll do Scope and lead a new benchmark, dataset, or environment in a domain where current evaluations fall short Define the task specification, rubrics, and reference answers with domain experts from Snorkel's network, and run the expert review process Release the research artifact publicly, with you as lead author. Join weekly research meetings to share progress, receive feedback, and contribute to other researchers’ projects What you'll get A Snorkel research co-advisor matched to your project Domain Experts, compute, and engineering support for your project An open-source academic artifact released as

Overview: We are seeking a Junior IT Support Technician to join our IT Support Team. This role is ideal for someone passionate about technology and eager to provide IT system support. The role supports the Desktop Systems and General IT matters at the Guidepoint office in Shanghai. This includes triaging hardware and software issues, network problems and other IT tasks as assigned. What You'll Do: Provide helpdesk support to a technical and non-technical staff in a Windows/MAC environment Management of desktop systems, and applications (MS Office / Firefox, etc) Setting up and configuring new desktops and users Troubleshoot network issues, desktop application issues, security issues (Anti-virus, malware, etc) Available off hours to monitor and respond to support calls and alerts; Printer management; Audio/Video devices Provide remote support to global users Manage and support mobile devices Inventory management Maintain a knowledge base, documentation and administration procedures Research on new technology Knowledge of Ticketing systems/Helpdesk ( ManageEngine , ServiceNow , Jira etc) Basic troubleshooting /understanding : Azure environment , Endpoint , Intune , O365 Admin Portal / Exchange Online What You Have: Bachelor's Degree 3-4 years of experience with IT Support in a corporate office environment Previous internship/volunteering/extracurricular experience OS: Working knowledge of Windows OS. (Mac/Linux a plus) Networking: LAN, WAN, TCP/IP, DHCP, DNS, Active Directory Security: Data & Network security Network/traffic security (file/folder, content filtering, etc) Knowledgeable in Spy/Malware/Virus vulnerabilities Spam filtering; Knowledge of messaging protocols Hardware: Dell Laptops, Printers, Docking Stations, Monitors Applications: Basic Desktop applications, Application deployment and updates as needed Microsoft Suite, including Teams, O365 Office Suite Data recovery tools, Microsoft Office, QuickBooks, etc Telecommu

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Please note: This is a three-month contract position requiring 40 hours per week. Snorkel AI is seeking a detail-oriented Payments Operations Associate to support the compensation lifecycle for a broad and growing network of Expert Contributors who power our LLM data development efforts. You'll be the front line for expert support - investigating and resolving contributor payment issues and discrepancies with clarity, professionalism, and technical rigor. You'll sit at the intersection of data operations, finance, product, and program teams, working within complex pay structures that include quality-based incentives. This is a great opportunity for a detail-driven, technically capable operator with a customer-support mindset to join a fast-moving team at the forefront of AI data development. Main Responsibilities Own the day-to-day queue of payment support tickets, serving as the primary point of contact for expert-facing communications on pay issues, discrepancies, and disputes. Investigate ticket issues by auditing contributor data and complex payment systems with dynamic bonus structures; flagging errors or inconsistencies Resolve contributor’s pay disputes with clear, professional communication, escalating complex or sensitive issues as needed. Build and maintain SQL queries, scripts, automations and payment audit dashboards to speed up ticket investigation and reduce manual, repetitive work. Collaborate with Delivery, Operations, Fin

Leidos is looking for our next TS/SCI-cleared Elastic Search Engineer to join a high-energy team building and deploying a cutting-edge technology stack to support our client’s mission to centralize and standardize Tasking, Collection, Processing, Exploitation and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the DoD and IC enterprise. We integrate off the shelf and newly development software to sustain and enhance the TCPED platform. We leverage cloud-based computing, artificial intelligence (Al), machine learning (ML) and cross-domain transfer systems to provide cutting edge data exploitation, enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. DTP advances the state of the art in mission-focused big data analytics tools and micro-service development spanning the breadth of Agile sprints to multiyear research and development cycles. As an Elastic Search Engineer, you’ll be a member of our platform engineering team and help develop, deploy and maintain nosql databases as foundational elements of our microservice eco-system using a Kubernetes as foundational platform. You’ll also support the adoption of GitOps best practices across cross-functional engineering teams. In this fast-paced environment, you’ll collaborate closely with systems engineering, architecture, development, security, operations, and integrations teams. Work is conducted on-site at our client location in Bethesda, MD. Key Responsibilities Include: Deploy, triage, debug, and maintain production class databases like Elasticsearch and Redis Design and support database configuration management strategies across air-gapped network fabrics Partner with Systems Engineers to architect solutions for new capabilities Contribute to operational monitoring capabilities to provide proactive system notifications Contribute technical input to engineering documentati

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Snorkel AI is looking for a Director of Technical Recruiting to build and lead the technical recruiting engine that will support our next stage of growth. This leader will own the strategy, team, operating model, and execution required to hire exceptional talent across Engineering, Research, Product, Forward Deployed Engineering, and Applied AI Engineering. This is a high-impact leadership role for someone who has built and scaled technical recruiting teams in hyper-growth startup environments, ideally from roughly 100 to 1,000 employees. We are looking for a builder: someone who knows how to design a recruiting function from the ground up, develop a high-performing team, partner deeply with technical leaders, and compete creatively for scarce talent in one of the most competitive markets in the world. The ideal candidate has operated in the Bay Area technical talent market, understands the pace and ambiguity of high-growth startups, and brings strong instincts for hiring in AI, infrastructure, data, machine learning, developer tools, or other deeply technical domains. What You’ll Do Lead and scale Snorkel AI’s technical recruiting function across Engineering, Research, Product, FDE, and Applied AI Engineering. Build, develop, and manage a high-performing team of technical recruiters, sourcers, and recruiting leaders as the company scales. Own the overall technical recruiting strategy, including workforce planning, pipeline development, s

Leidos is looking for our next TS/SCI-cleared Elastic Search Engineer to join a high-energy team building and deploying a cutting-edge technology stack to support our client’s mission to centralize and standardize Tasking, Collection, Processing, Exploitation and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the DoD and IC enterprise. We integrate off the shelf and newly development software to sustain and enhance the TCPED platform. We leverage cloud-based computing, artificial intelligence (Al), machine learning (ML) and cross-domain transfer systems to provide cutting edge data exploitation, enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. DTP advances the state of the art in mission-focused big data analytics tools and micro-service development spanning the breadth of Agile sprints to multiyear research and development cycles. As an Elastic Search Engineer, you’ll be a member of our platform engineering team and help develop, deploy and maintain nosql databases as foundational elements of our microservice eco-system using a Kubernetes as foundational platform. You’ll also support the adoption of GitOps best practices across cross-functional engineering teams. In this fast-paced environment, you’ll collaborate closely with systems engineering, architecture, development, security, operations, and integrations teams. Work is conducted on-site at our client location in Bethesda, MD. Key Responsibilities Include: Deploy, triage, debug, and maintain production class databases like Elasticsearch and Redis Design and support database configuration management strategies across air-gapped network fabrics Partner with Systems Engineers to architect solutions for new capabilities Contribute to operational monitoring capabilities to provide proactive system notifications Contribute technical input to engineering document

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Competitor Analyst & Procurement Specialist at Micron Technology, Inc. you provide critical data and services to Micron’s competitive benchmarking teams! In this role, you provide valuable technical insight through research of competitor technology releases, monitoring of competitor product offerings, and collection of industry intelligence data. You actively collaborate with internal and external partners to share and learn new industry intelligence. You also provide buyer-role support of the product procurement efforts of Micron’s Competitor Analysis team. You use market knowledge and industry intelligence to make procurement decisions that give timely access to ground breaking competitive memory technologies. You are responsible for crafting and maintaining the investigative process related to the tracking of competitor products and technologies. You are also empowered to leverage Artificial Intelligence to improve the efficiency and effectiveness of intelligence gathering, analysis and procurement! Responsibilities include: Memory Market Research and Competitive Intelligence Data Collection: Identify and use appropriate data sources and systems Develop strategic research solutions through collaboration with internal and external partners Analyze data and intelligence for competitive benchmarking purposes Document, share findings with internal partner groups and participating actively in benchmarking working groups Competitor Memory Product Procureme

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About This Role The Fellow Program is a critical new initiative at Snorkel AI, designed to build and scale the expert workforce powering our ability to deliver exceptional outcomes for customers. We are building the people foundation for a program that will grow through rolling cohorts, new geographies, and a potential workforce expected to scale into the thousands. We are looking for a strategic, entrepreneurial Staff HRBP to help shape what this program becomes. This is not a traditional support role. You will own the people strategy and operating model for one of Snorkel’s most important growth initiatives, partnering directly with senior leaders to design how Fellows are hired, onboarded, developed, deployed, recognized, and supported throughout their employment lifecycle. This is a rare 0-to-1 opportunity for a thoughtful builder who enjoys turning ambiguity into momentum. You will create the programs, practices, and manager capabilities that enable a new workforce model to scale with quality, speed, and a standout employee experience. The work you do will have a visible impact on our Fellows, our customers, and Snorkel’s ability to scale. This role is hybrid ( 3 days/week in office) in San Francisco, CA. What You'll Do This role reports to the Senior Director, People Programs & Partnerships, and will focus on: Own the people strategy and operating model for the Fellow Program, translating ambitious program goals and workforce needs into a clea

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role Coding Fellows create high-quality technical content used to train and evaluate AI systems. Depending on the project and each Fellow’s strengths, their work may include writing and reviewing code, opening pull requests, creating annotations or documentation, improving others’ work, and coaching peers. We are looking for a leader to directly manage a portfolio of Fellows who may contribute across multiple projects over time. Project delivery teams own day-to-day tasks, priorities, and outcomes; this role owns the people-management layer across projects, including expectations, performance, support, development, administration, and a fair, consolidated view of each Fellow’s contribution. This is a people-first role. You should have enough technical depth to understand and discuss Fellow work, but you will not be the day-to-day technical lead or approver for every project. What you will do Lead and support Coding Fellows Build trusted relationships through regular one-on-ones and ongoing communication. Understand each Fellow’s strengths, goals, challenges, and support needs; set clear expectations; and partner with People Operations and project leaders on onboarding and administrative matters. Own cross-project performance management Set expectations for quality, reliability, collaboration, communication, flexibility, learning, and professional conduct. Gather and synthesize feedback across projects, accounting for assignment complexity, pro

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role We're looking for talented and versatile Product Engineers to join our team. In this role, you'll build end-to-end products — from front-end interfaces through the APIs and services that power them — that make sophisticated workflows simple for our users. You'll work closely with product, design, and engineering teams to translate complex requirements into elegant, high-quality experiences, moving fluidly across the stack to get the job done. We are looking for talented Engineers who bring strong technical depth in React and TypeScript (and are comfortable working further down the stack when needed), a sharp product sense, and a passion for building software that makes sophisticated workflows feel intuitive. What You'll Do Build, ship, and maintain high-quality product features with full ownership from design through production, working across the front end and, as needed, the services that support it Enable operations teams to move fast by building the right abstractions and tools that provide safe use of agent workflows Collaborate with designers, product managers, and engineers to define and implement solutions that push the product forward Contribute to architecture decisions across the stack — advocating for scalability, maintainability, and clean code principles Drive best practices for accessibility, responsiveness, and cross-browser compatibility within your team Design and build APIs and services where a feature calls for it, ens

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Senior Director, Corporate Legal (AGC) What You’ll Do Snorkel AI is looking for a Senior Director, Corporate Legal (AGC) to join our growing Legal team, reporting to Snorkel’s General Counsel. This is a highly visible role with broad ownership across corporate transactions, governance, equity, entity management, and international expansion. As the first person in this role, you will help build and scale the corporate legal function for the next stage of Snorkel’s growth. You’ll work closely with Finance, People, executive leadership, and outside counsel, combining sophisticated corporate legal work with the hands-on operational work required in a fast-growing technology company. This hybrid role is based in San Francisco or New York City. Responsibilities Lead private company financings, secondary transactions, M&A, strategic investments, and other corporate transactions from structuring through closing. Support the General Counsel on Board and committee matters, including Board reporting, meeting materials, resolutions, minutes, governance matters, and transaction approvals. Manage legal aspects of fundraising, investor diligence, shareholder matters, and ongoing corporate governance. Own legal oversight of Snorkel’s equity plans and equity administration, including grants, exercises, transfers, approvals, and related documentation. Help ensure the integrity of Snorkel’s cap table and capitalization records in close coordination with Finance, Peopl

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Accounting Manager, Technical Accounting & Financial Reporting San Francisco, CA (Hybrid) About The Role We are seeking a highly motivated Accounting Manager, Technical Accounting & Financial Reporting to play a key role in building and scaling Snorkel's accounting organization. This position combines technical accounting expertise with operational excellence. You will partner closely with the Controller and Accounting team to own key areas of the monthly close, prepare technical accounting analyses, support financial statement audits, and help establish scalable accounting processes and internal controls. The ideal candidate enjoys solving complex accounting issues while remaining hands-on in day-to-day accounting operations. You thrive in a fast-paced startup environment, embrace ambiguity, and enjoy building processes that support a rapidly scaling business. What You'll Do Month-End Close & General Accounting Support and help lead the monthly, quarterly, and annual close processes. Prepare and review journal entries, reconciliations, accruals, and supporting schedules. Perform detailed balance sheet reconciliations and investigate reconciling items. Prepare monthly flux analyses and explain significant balance sheet and income statement variances. Ensure the integrity of the general ledger and compliance with U.S. GAAP. Assist in improving close processes with the goal of achieving a world-class close timeline. Technical Accounting

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! The Role: We are looking for a Technical Product Manager to own the roadmap and execution across Snorkel AI's Infrastructure organization, spanning three engineering pods: Core Services, Developer Experience, and Security. This is not a customer-facing product role, you will be the PM for internal platforms, data infrastructure, and security systems that the rest of engineering and the business depend on. You will be the single point of coordination across a broad surface area that currently lacks dedicated product leadership. What You Will Do: The Infrastructure org owns the data platform, event systems, observability, developer tooling, release pipelines, and the full security stack. The engineering leadership and pod leads are very technical but the org needs a PM who can translate business and compliance requirements into prioritized infrastructure investments, manage dependencies across pods and partner teams, and hold the line on scope and delivery timelines. Today, prioritization decisions are made ad hoc by engineering leads who are also deep in technical execution. This role gives the org a dedicated owner for roadmap clarity, stakeholder alignment, and cross-pod coordination. Business context and infrastructure strategy: Develop a deep understanding of Snorkel AI's business, how the datasets are sold, and how should the platform be deployed, and scaled to support customers across AI labs, enterprise and federal and use that context to work clo

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! The Role We are seeking a highly technical and strategic Senior Product Manager with deep AI/ML expertise to lead development across our agentic data systems, synthetic data systems, evaluations, and data-acceleration initiatives. This role is ideal for someone with a core ML/AI product background, strong familiarity with model development workflows, and demonstrated success delivering product experiences that improve the speed, quality, and scalability of data operations. You will work closely with Research, Engineering, Data Operations, and Design to define product vision, roadmap, and execution plans for intelligent workflow systems that optimize data pipelines, improve task quality, and enable faster and more efficient delivery of AI-ready datasets. This is a highly cross-functional, technically deep IC role with broad surface area and significant impact. You will lead initiatives spanning multiple teams, balancing near-term execution with long-term platform evolution. What You’ll Do Own the product vision, strategy, and roadmap for the task and Expert Contributor Evaluations product supporting internal and external platform users. &nbsp

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As the Head of IT at Baseten, you will build, scale, and secure our internal technology function to support our rapid growth. Reporting to our Chief Information Security Officer, you will lead and mentor a team of 5+ IT engineers, leading the charge to transition Baseten from startup-era IT to a highly automated, enterprise-ready IT organization. You will take full ownership of corporate IT infrastructure, Helpdesk operations, corporate identity management, device lifecycles, and vendor procurement. As we scale to support the world’s most dynamic AI companies, you will ensure our internal systems scale seamlessly with our headcount, providing a secure, frictionless, and world-class technology experience for all Baseten employees. RESPONSIBILITIES Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction. Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes. Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems. SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access w