Research Technology Support Jobs

Job Details: Job Description: Ocotillo Technology Fabrication Yield is looking for Integration Technicians with a strong computing background and capabilities to support all Ocotillo Technology Fabrication platforms and beyond technologies. The candidate will work closely with a team of Integration Technicians to execute experiments/pilots, develop process flows and lot plans for new product introductions, and support taskforces. As a Process Integration and Yield Technician, you will play a critical role in Intel's high-tech manufacturing process, your contributions will directly impact Intel's innovation, enabling the delivery of advanced technologies that power the future of computing. This is an exciting opportunity to grow your technical expertise, work alongside engineering teams, and be part of a collaborative environment where your skills make a tangible difference. The Process Integration and Yield Technician will be responsible for but not limited to: Sustaining factory floors with lot plan/operation/route/process flow checks/rework/critical queue time edits, shipping errors, automation errors, process flow adjustments, wafer shipments, and scraps. Delivering lot plan owner training to the Ocotillo Technology Fabrication organization Collaborate with integration engineers to gather data needed for lot disposition Respond to and contain discrepant material in the fab Conduct engineering tests and detailed experimental testing to collect data or assist in research work related to integration, process, and yield. Provide pilot lot set up and cross site shipment support. Process change support and implementation via global flow changes, global route changes, and lot conversions The ideal candidate should exhibit the following behavioral traits: Self-starter an

This role is part of our ScraperAPI team, one of our growing brands at saas.group. ScraperAPI is an enterprise-scale web scraping solution, trusted by businesses across a wide range of industries to extract crucial data at scale. From e-commerce, travel to real estate and market research, we support companies in turning the web into actionable insights. We're currently on an exciting growth journey, scaling rapidly as demand for reliable, high-performance web scraping and data keeps rising. Profile Overview We recently acquired Traject Data, home of SerpWow and Rainforest API, and now run an end-to-end data pipeline: from proxy and scraping infrastructure through to structured, ready-to-use data APIs. The next chapter is turning that into one coherent, AI-native platform and we're looking for a CTPO to lead the combined 25-person product and engineering org through it. You'll report directly to the CEO, sit at the leadership table, and be the person who understands the stack down to the proxy layer while also setting where the product goes next. Your immediate impact in the first 3-6 months will be: Get hands-on with the heart of the product: proxy dynamics and anti-bot evasion, working directly with our Head of Ops to optimise vendor relationships and build up capacity. Build real fluency in the product and the backend so you can operate as a genuine technical sparring partner to the CEO, not just receive direction. Start bringing the ScraperAPI and Traject Data infrastructure together on a coherent technical roadmap Your responsibilities Own end-to-end product and technology strategy across our scraping infrastructure, proxy networks, and structured data API products (ScraperAPI, SerpWow, Rainforest API). Lead, scale, and develop a 25+ person product and engineering organisation spanning multiple countries and time zones, building the management structure it needs as it grows. Set technical architecture direction for high-scale, high-reliability infrastructure, in

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Research Engineer focused on Safety, you’ll be responsible for making Decagon’s AI agents safe, reliable, and controllable, from evaluation through production. You’ll identify real-world failure modes and build the models, evalua

ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology. We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable. KEY RESPONSIBILITIES: Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms. Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications. Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions. Configure cloud-based applications and product settings based on user and business requirements. Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience. Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support. Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources. Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation. Leverage AI to help organize and improve knowledge content, while ensuring infor

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Reporting to the Director of Global Vulnerability Management, you will serve as a Senior Security Research Engineer and technical lead within SIE’s Global Vulnerability Management team. You will lead complex work that advances our Threat Exposure Management capability and supports our transition to a Continuous Threat Exposure Management operating model, while remaining directly engaged in vulnerability research, analysis, security validation, prioritization, and remediation support. You will partner across Information Security, engineering, technology, and business teams to improve how SIE discovers, prioritizes, validates, and mobilizes action on security risks. You will translate annual TEM goals into defined workstreams, delivery plans, success measures, and repeatable operating practices that improve visibility, decision-making, remediation outcomes, and program scale. Responsibilities Lead complex Global Vulnerability Management workstreams that advance SIE’s Threat Exposure Management capability and transition toward a Continuous Threat Exposure Management operating model across discovery, prioritization, validation, and mobilization. Translate annual TEM goals into defined delivery plans, milestones, success measures, dependencies, and repeatable operating

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the Speech Research Team's work: https://decagon.ai/blog/audio-native-semantic-speaker-change-detection https://decagon.ai/blog/scaling-real-time-tts-inference https://decagon.ai/blog/teaching-flow-matching-tts-with-rl The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Research Engineer focused on Audio and Speech, you’ll be responsible for building the mode

We are looking for a Portfolio Research Analyst to join our fast-paced and entrepreneurial Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over $78+ billion USD in financial assets. We combine quantitative research with leading-edge technology to develop our unique algorithmic investment strategies. A culture of innovation, growth and success through collaboration and mutual respect has enabled us to deliver top tier performance for over two decades. This is a role within the Portfolio Construction group responsible for the construction of optimal portfolios and desired trades for those portfolios. You will be contributing to the ongoing advancement of our in-house equity portfolio optimization framework that directly drives our daily investment decisions for delivering exceptional portfolio performance over the long term. You will possess an understanding of the key drivers of equity portfolio construction, including equity forecasts, risk management, and transaction cost management. We are based in beautiful Vancouver, Canada; our team embraces the lifestyle and activities that life in Vancouver awards. What You Will Do This is an exciting role for an individual who is passionate about quantitative research and wants to apply a disciplined and scientific approach to portfolio construction. You will work with key decision makers on the team and have a broad range of responsibilities, including: Research and development – Conduct projects to enhance the portfolio optimization solutions by applying a variety of skills and techniques in finance, mathematical optimization, and statistics. Portfolio oversight – Monitor portfolio characteristics and ensure consistency with investment strategy and guidelines. Performance analysis – Conduct in-depth portfolio performance attribution to support decision making, performance evaluation, idea g

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Senior Research Engineer, you’ll be responsible for building industry-leading conversational AI models that power Decagon’s agent, and taking them all the way from idea to production. You’ll own multi-quarter initiatives that pus

We anticipate the application window for this opening will close on - 31 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Neuromodulation and Pelvic Health business develops therapies that address chronic pain, bladder and bowel control disorders, and other conditions that significantly impact quality of life. This team generates the clinical evidence needed to support therapy innovation, regulatory strategies, market access, and physician adoption. Working across Clinical Research, Research & Development, Regulatory, Health Economics and Outcomes Research, Medical Affairs, and Marketing, the function translates business priorities into evidence strategies that drive product and therapy success throughout the lifecycle. This position is based onsite at the Rice Creek East location. Limited travel may be required to support business priorities, stakeholder meetings, and scientific engagements. The Strategic Clinical Program Manager/Clinical Scientist develops and executes integrated clinical evidence strategies that support therapy development, commercialization, and market adoption. This role partners with cross-functional stakeholders to build evidence roadmaps, leverage real-world evidence and emerging analytical approaches, and guide clinical strategy from concept through post-market activities. Primary Responsibilities </p

Use Your Power for Purpose The Global Clinical Supply (GCS) Interactive Response Technology (IRT) Implementation Analyst is a position within Global Central Operations Network (GCON) GCS Strategic Hubs (GSH) team and will be based in Philippines. The IRT Implementation Analyst will be reporting to the GSH Team Lead in Philippines, with a matrix reporting relationship to the Engagement Leader, IRT Global Oversight Team (IGOT) within Clinical Supply Informatics & Technology (CSIT). GCS manages the execution of supply chain strategies to deliver Investigational Medicinal Product to patients involved in Pfizer’s clinical research trials across the globe. IGOT is a well-established high performing team within Pfizer's GCS unit striving to deliver best in class IRT systems providing randomization and drug management capabilities in support of Pfizer's dynamic investigational product portfolio. The patients we serve are our number one priority and IGOT aims to employ the highest quality standards across our internal and vendor IRT solutions. As part of an innovative clinical supply chain, we routinely challenge the status quo in efforts to optimize our systems and processes. The IRT Implementation Analyst is an individual contributor who performs defined implementation activities under the direction of an accountable IRT Lead, Design Lead, or functional lead. Responsibility and independence will expand progressively based on completion of required training, demonstrated proficiency, and role readiness. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time). What You Will Achieve The IRT Implementation Analyst is a new role within the IRT IGOT that will support requirements a

The Technology Advisory Analyst serves on AI-native advisory teams, empowering clients to navigate the critical junction of strategy and technical execution. Collaborating with senior leadership and technical specialists, you will anchor the delivery process by framing challenges, validating hypotheses, and quantifying trade-offs to produce deliverables that are truly decision-ready for the executive level. By blending top-tier consulting rigor with an AI-native workflow, you enable senior teams to perform with unprecedented speed and depth, ensuring every strategic insight is backed by robust evidence and structural accuracy. This role transcends traditional requirements documentation; you are the engine of execution that translates high-level strategic intent into measurable, high-impact business outcomes. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities You drive research and analysis by performing core advisory and consulting activities including: Industry and market research, Technology landscape assessments, Business process analysis, Data analysis and interpretation, Competitive benchmarking, Opportunity identification. You leverage AI-enabled tools to accelerate research and analysis while maintaining high standards of quality and accuracy. You translate Business Problems into Actionable Insights. You work with clients and engagement teams to understand business objectives and challenges, gather and synthesize qualitative and quantitative information, structure complex problems into manageable workstreams. You identify patterns, risks, opportunities, and trade-offs and develop evidence-based recommendations. You support client engagements by contributing to client-facing advisory work by preparing executive-ready presentations and deliverables & facilitating workshops and discovery sessions. You document business and tec

We anticipate the application window for this opening will close on - 10 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Neuromodulation Research & Development organization develops therapies and technologies that address chronic pain and other neurological conditions. Within the Interventional Pain portfolio, teams focus on minimally invasive therapies used to treat musculoskeletal pathologies, including vertebral compression fractures, nerve pain, metastatic bone tumors, and benign bone tumors. This role supports the development of system-level verification and validation strategies for new products and enhancements across mechanical, electrical, and software components. This position is based in Santa Clara, California, and follows an onsite work model. No travel is required for this role. As a Research & Development Test Engineer, you will lead and execute verification and validation activities that support the development of interventional pain therapies and associated medical device systems. You will collaborate with cross-functional partners to define test strategies, evaluate product performance, manage technical risks, and generate evidence needed to support product development and regulatory requirements. Primary Responsibiliti

About the AI Security Institute The AI Security Institute is the world's largest and best-funded team dedicated to understanding advanced AI risks and translating that knowledge into action. We’re in the heart of the UK government with direct lines to No. 10 (the Prime Minister's office), and we work with frontier developers and governments globally. We’re here because governments are critical for advanced AI going well, and UK AISI is uniquely positioned to mobilise them. With our resources, unique agility and international influence, this is the best place to shape both AI development and government action. Expression of Interest - Core Technology Team Our Core Technology Team is open to expressions of interest from talented software engineers, research engineers, and security engineers at all levels of seniority who want to work at the forefront of frontier AI security and would like to be considered for potential upcoming roles in our Core Technology Team. Our talent team will reach out should a suitable role arise. About the team AISI's Core Technology Team comprises several teams building tools and infrastructure used across all of our research work. This includes projects like Inspect plugins, systems for running evaluations at scale, hosting frontier open-weights models for evaluations, the platform where our researchers do their work, and tooling to design and deploy apps like human studies. As a member of our Core Technology Team, you might: Collaborate with the open-source community on plugins and features for Inspect Implement support for a new class of open-weights model on our model hosting platform Scale our proxy infrastructure for secure model access Support a research team with designing custom infrastructure for a new research project Assist with an evaluation testing exercise of a frontier AI model, making sure the infrastructure and monitoring setup for it is robust and secure If that sounds exciting to you, we'd love for you to apply! Sa

ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology. We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable. KEY RESPONSIBILITIES: Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms. Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications. Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions. Configure cloud-based applications and product settings based on user and business requirements. Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience. Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support. Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources. Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation. Leverage AI to help organize and improve knowledge content, while ensuring infor

The SalesOps Associate provides front line support to our rapidly growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM 10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first hand how an effective, fast paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front line/Tier 1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such a