Ride Services Technical Trainer Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Austin team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Austin sounds exciting, we would love to meet you! Responsibilities: Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents Manages vehicle lot organization, vehicle transportation, and other daily rental operations Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners Builds trust and works effectively with others to achieve results and team goals Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success Experience: 1+ year of experience in an in-person customer service role like retail, technical suppo

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. RIDE Services is seeking a hardworking Field Service Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and repairing buses/trucks under warranty and performing Customer support and campaigns required by RIDE or the Customer vehicles. JOB DESCRIPTION 1. Under general supervision of the Field Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, RIDE locations and may be asked to perform other maintenance duties as assigned. 2. Perform diagnosis and repairs of warranty related issues. Provide Customer interface and reports on field maintenance activities. 3. Responds to Customer requests, comments or complaints as needed. Assist Customer with maintenance related issues. 4. Order parts as needed, coordinates repairs and provides daily Service reports/Parts requisitions as needed. 5. Coordinates new vehicle delivery acceptance with Customers in US and Canada 6. Provide daily status reporting to Customer Service Manager/Supervisor. 7. Follows up with Parts clerks for parts availability and ETA. Requirements : 1. Knowledge of transit bus maintenance operations and field service support. 2. Ideal candidates will have a minimum of two years’ experience. 3. ASE Transit Bus Certifications 4. Transit bus Technician experience, preferably working in a field service environment. 5. Experienced in bus maintenance and repair. Experience with computer-based diagnostics in bus maintenance operations. Experience with bus Electric drive systems preferred. 6. Ability to travel and work in the Customer’s environment. Weekends, nights and long hours will occur. 7. License: Must possess a valid driver’s licen

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. RIDE Services is seeking a hardworking Field Service Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and repairing buses/trucks under warranty and performing Customer support and campaigns required by RIDE or the Customer vehicles. JOB DESCRIPTION 1. Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, RIDE Locations and may be asked to perform other maintenance duties as assigned. 2. Perform diagnosis and repairs of warranty related issues. Provide Customer interface and reports on field maintenance activities. 3. Responds to Customer requests, comments or complaints as needed. Assist Customer with maintenance related issues. 4. Order parts as needed, coordinates repairs and provides daily Service reports/Parts requisitions as needed. 5. Coordinates new vehicle delivery acceptance with Customers in US and Canada 6. Provide daily status reporting to Customer Service Manager/Supervisor. 7. Follows up with Parts clerks for parts availability and ETA. Requirements: 1. Knowledge of transit bus maintenance operations and field service support. 2. Ideal candidates will have a minimum of two years’ experience. 3. EV or HV experience is essential. 4. EV Truck and/or Transit bus Technician experience, preferably working in a field service environment. 5. Experienced in bus maintenance and repair. Experience with computer based diagnostics in bus maintenance operations. Experience with bus Electric drive systems preferred. 6. Ability to travel and work in the Customer’s environment. Weekends, nights and long hours will occur. 7. License: Must possess a valid driver’s

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. RIDE is seeking a hardworking Field Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and repairing buses/trucks under warranty and performing Customer support and campaigns required by RIDE or the Customer vehicles. JOB DESCRIPTION Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities, BYD Locations and may be asked to perform other maintenance duties as assigned. Perform diagnosis and repairs of warranty related issues. Provide Customer interface and reports on field maintenance activities. Determine, coordinate, manage resources required to meet set goals and assign resource workflows in the CRM. Responds to Customer requests, comments or complaints as needed. Assist Customer with maintenance related issues. Order parts as needed, coordinates repair and provides daily Service reports/Parts requisitions as needed. Air brake systems and the ability to troubleshoot problems with the air valves. Suspension diagnostics relating to air suspension, track bars, leveling valves. Heavy-duty ABS systems diagnostics and repairs. Ability to replace heavy-duty brake rotors, pads, and air disc calipers. Coordinates new vehicle delivery acceptance with Customers in US and Canada Provide daily status reporting to Customer Service Manager/Supervisor. Follows up with Parts clerks for parts availability and ETA. REQUIREMENT Knowledge of transit bus maintenance operations and field service support. Ideal candidates will have a minimum of two years’ experience. ASE Transit Bus Certifications Transit bus Technician experience, preferably working in a field service environment. Exp

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Phoenix team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Phoenix sounds exciting, we would love to meet you! Responsibilities: Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents Manages vehicle lot organization, vehicle transportation, and other daily rental operations Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners Builds trust and works effectively with others to achieve results and team goals Upholds Flexdrive’s high standard of service while working with all drivers and be an ambassador for the Lyft brand Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success Experience: 1+ year of experience in an in-person customer service role like retail, technic

Our Ride and Fleet Backend team is looking for a Software Engineer to build out the Fleet Dispatch System to efficiently dispatch missions to our robots. Zoox robots take missions like Rideshare Trips, Charging, Cleaning, Return to Depot, R&D missions, and Roaming missions. It is the backbone of our autonomous fleet management system and the brains behind connecting our riders and vehicle operators to our robots! In this role, you will: Design and build a scalable, efficient, and robust robotaxis dispatch service. Craft and refine algorithms for real-time dispatch optimization and route planning, leveraging operational research techniques. Apply operational research methods such as linear programming, integer programming, stochastic processes, and queuing theory to solve complex dispatch problems. Use operational research tools for data analysis, forecasting demand, and modeling transport networks to improve robotaxi service efficiency. Integrate optimization algorithms into the robotaxi platform. Build and use in-house or 3rd-party simulation models to test dispatch optimization algorithms’ effectiveness. Qualifications Bachelor’s/Master’s degree in Computer Science, Engineering, Mathematics, Operations Research, or related field. Proven experience in algorithm development, with a strong emphasis on operational research methodologies. Proficiency in programming languages Java or Kotlin Solid background in machine learning, AI, operational research, and data analysis. Passion for learning new technologies, domains, and challenging the status quo. Strong mathematics skills. Exceptional problem-solving, analytical, and quantitative skills. Bonus Qualifications Experience with GIS and mapping software. Experience in transportation, logistics, or autonomous vehicles. Experience in building/usi

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented, a great communicator, and excited to work in a fast-paced tech environment? Do you want to play a key role in supporting local businesses while being part of one of the Nordics' most dynamic tech companies? Then you might be the person we’re looking for! Wolt is a Finnish technology company best known for our food and retail delivery platform, connecting customers with great restaurants and stores in over 30 countries. In Sweden, we’re continuously expanding our presence across cities and towns—bringing more great food, convenience, and opportunities to our users and partners. As we grow, we’re strengthening our local teams to ensure every partner on the Wolt platform gets the support and tools they need to thrive. Join us in shaping the future of local commerce in Sweden! Job Description As Wolt Sweden continues to scale, we’re looking for a Merchant Services Associate to join our local team. In this role, you’ll be a key player in ensuring our merchant partners—from small cafes to major retail chains—get the guidance, support, and insights needed to succeed on the Wolt platform. You’ll act as a trusted point of contact for our partners, helping them onboard, operate smoothly, and continually improve their performance. If you're som

Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride? The Manager, AV Fleet Services owns fleet management execution for our London AV operation. This role builds and manages the vendor ecosystem that supports the London fleet, defines the process standards that govern how our depot team and external partners work together, and owns the operational and financial performance of the fleet services function in London. YOUR DAILY ADVENTURES WILL INCLUDE: Design and build the London vendor architecture across fleet repair, service, maintenance, recovery, and towing. Decide what to insource vs. outsource, which partners to consolidate vs. diversify, and how the vendor mix evolves as the fleet scales. Own sourcing, evaluation, and onboarding. Draft and negotiate MSAs and SOWs with support from Legal and Procurement. Protect labor rates, parts pricing, and SLA provisions in new agreements. Own quarterly business reviews and ongoing performance management. Escalate SLA misses, manage vendor scorecards, and drive corrective action when performance dips. Design and document process flows for how the depot team interacts with external vendors on repairs, service, and maintenance. Own the playbooks for vehicle intake, damage assessment, repair routing, and return-to-service. Establish operational standards for depot and vendor workflows that align with partner requirements. Continuously improve based on operational data. Own damage assessment protocols and repair authorization workflows. Interface with vendors on complex or high-cost repairs before approval. Own the London fleet services budget. Track and report on labor, parts, tooling, and vendor spend against targets. Maintain comprehensive repai

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. RIDE is currently driving an exciting transformation in the transportation industry, and we are recruiting a passionate and experienced sales manager to help us drive business growth and market penetration of EV School Bus in the region. You will be a member of RIDE team and play a key role in creating RIDE EV School Bus history in US market. ESSENTIAL FUNCTIONS Meet or exceed sales goals in the designated region and/or market. Expand existing sales, develop new sales and build an account portfolio in the designated area. Direct, develop, and execute sales plans and strategies to attain better profitability and level of service throughout the territory. Monitor and analyze the market, identify opportunities, determine sales potential and inventory requirements, monitor the preferences of customers, and develop business strategies. Build relationships with stakeholders, and lead sales efforts. Continuously monitor and align company initiatives with customer needs and regulatory developments in the region. Support product management initiatives, develop proposals and manage contracts, provide team leadership, and report on performance. Negotiate all contracts with prospective clients. Assist with determining pricing schedules for quotes, promotions, and negotiations. Represent company at trade association meetings and expo to promote products. COMPETENCIES Excellent verbal and written communication skills Computer skills with knowledge of Windows applications, including Word, Excel, PowerPoint, SharePoint Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Problem solving with the ability to ap

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Tirana Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees,

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Prague Office while also supporting our smaller office in Brno. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exc

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a Sales Support Associate, you’ll be a point of contact for our merchant partners, helping them get timely answers and keep their stores running smoothly on Wolt. You’ll respond to emails and support tickets, make menu and assortment edits, resolve day-to-day issues, and work with internal teams when a request needs further support. Merchant Support – Respond to merchant emails and tickets with clear, helpful answers, keeping partners updated until their requests are resolved. Menu & Assortment Management – Make accurate updates to restaurant menus and retail assortments, making sure their catalogue is kept up to date and compliant with our internal guidelines. Issue Resolution – Troubleshoot merchant, equipment, and operational issues, escalating complex cases to the right team and following through on the outcome. Sales & Operational Support – Help Account Management and Merchant teams with partner requests, administrative tasks, and store updates. Quality & Accuracy – Check that merchant information and menus are accurate, and ensure our merchants are operating to the Wolt standard. Process Improvement & Collaboration – Spot recurring issues, share merchant feedback, and work with internal teams to improve the partn

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Zagreb Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees,

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Coordinator in-country ensure that our offices are properly set up for collaboration and focus as well as ensuring that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Coordinator who will report to the Regional Workplace Lead, North and work out of our Tallinn Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across to create an exceptional workplace experience for our Employees, Visitors and Contra

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As a member of the Sales Support team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices. What you’ll be doi